NATIONAL CREDIT REGULATOR (NCR) VACANCIES

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The NCR invites applications from suitable candidates for the following position:
 
DESKTOP TECHNICIAN
Paterson Grade: B-Upper
Salary ranges from R 103 300 – R 185 900 maximum
 
Requirements:
 The successful candidate must hold a National Diploma in Information Technology or
Informatics/Information Systems or similar qualification on SAQA level NQF 6 with 1-year experience in ICT Technical Support/ End- User Support.
 The following Certificates A+, N+ and or MCSA/MCSE and ITIL Foundation Certificate will be an added advantage.
 
Duties:
 Providing technical support, answering support queries either walk-ins or via phone or email.
 Maintaining a high degree of customer service for all support queries and adhere to policies and procedures.
 Taking ownership of user problems and be proactive when dealing with user issues.
 Logging all calls on the call logging system and maintaining full documentation.
 Responding to enquiries from clients and resolve any hardware or software problems.
 Maintaining a log of any software or hardware problems detected.
 Supporting users in the use of computer equipment by providing necessary training and advice.
 Escalating more complex service issues to the relevant IT personnel.
 Troubleshooting & Problem Solving of workstation related problems.
 Maintaining Asset Register of all IT equipment in the department.
 Managing and maintaining workstations 8/10/11
 Implementing workstations (8, 10, 11).
 Implementing and Supporting of MS Office products including but not limited to MS Word, MS Excel,
MS Outlook, and MS PowerPoint.
 Installing and Supporting of Network & Local Printers.
 Creating and Removing users on Microsoft Active Directory
 Preventative maintenance
 
Knowledge:
 HP Desktops, laptops support and troubleshooting.
 PC Integration and connectivity (TCP/IP technology).
 Basic knowledge of ICT security standards and requirements.
 Windows server Administration.
 Active Directory, Exchange Server.
 Windows Operating Systems (10, 11).
 Microsoft Office (2013 - O365).
 Knowledge of ICT Helpdesk system (Management and distribution of calls (escalations).
 ICT Documentation management (filing of ICT forms and other related documents).
 Knowledge of backup technologies.
 Basic Cisco knowledge will be advantageous.
 Local area network (LAN) Support.
 Basic applications support.
 Basic SQL knowledge.
 
Skills:
 Customer focused and fast response time
 Team player and problem solver by nature.
 Process and procedure driven.
 Troubleshooting skills in Microsoft desktop technologies.
 Effective stress and time management skills.
 Efficient communications skills.
 
 
Closing Date: 03 February 2023
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. 
The National Credit Regulator reserves the right not to make an appointment. 
 
Ref No: FDT/01/2023

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The NCR invites applications from suitable candidates for the following position:
 
APPLICATIONS DEVELOPER & SUPPORT (RE- ADVERTISEMENT)
Paterson Grade: C-Lower
Salary ranges from R 159 100 – R 302 300 maximum
 
Requirements:
 The successful candidate will hold a relevant Degree/National Diploma in Information Technology/Computer Science/ Information Systems or equivalent coupled with at least 3-4 years’ experience in ICT applications development, implementation, support and maintenance / enhancements environment.
 
Duties:
 Evaluating and analysing user requests and business requirements to develop applications within the MS Windows environment.
 Developing business applications in line with SDLC and Agile methodologies and ensure it meets business requirements.
 Analysing, developing, deploying, maintaining and supporting existing and new applications/systems.
 Build and develop SQL databases which under pin the systems and perform data backup and migration.
 Perform unit and integration testing and fix bugs or defects on business applications.
 Assisting in user acceptance testing on the developed / changes on existing business applications.
 Preparing detailed design flow charts (process flow) which show the logical operations and steps of the system and from which the program code will be built to meet the desired outcomes.
 Document applications built in terms of program development, logic, coding and corrections.
 Investigate, analyse and document reported defects (root cause analysis).
 Assist in developing user, training manual and training user for new implemented business applications.
 Research on components that can be used in the development environment.
 
Knowledge:
 Applications development using C#, VB.Net,ASP.NET Web-forms, XML, MVC, HTML and other software development tools.
 Knowledge of SQL Server, MySQL and Ms Access.
 Report writing using Ms SQL report services.
 Data analysis using SQL Server integration services.
 Project management methodologies and life cycle.
 Agile methodologies and life cycle.
 Knowledge of SDLC.
 Web and windows Services development (APIs), Service Oriented Architecture and UML.
 Microsoft dynamics 2016 - Great Plains.
 Integrate new software with existing systems.
 Evaluate and identify new technologies for implementation.
 Support, maintain and document software functionality.
 File Transfer Protocol monitoring.
 
Skills:
 Communication skills.
 Experience in application design by utilizing SDLC and Agile.
 Systems and business analysis.
 Competent in project management support activities.
 
 
Closing date: 03 February 2023
 
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages. Suitable persons should send a detailed CV quoting the relevant reference number to: COM-recruitment@ncr.org.za
 
Correspondence will only be entered into with short listed candidates. 
The National Credit Regulator reserves the right not to make an appointment.
 
REF: ITADS/01/23