MULTICHOICE IS HIRING

SPECIALIST CUSTOMER JOURNEY ARCHITECT
Category: MultiChoice South Africa
Level:
Closing date: 26 Sep 2023
Position Type: Permanent
Location: MultiChoice City

The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Reports to: Senior Manager CX Architecture
Direct Reports: None
Division: Customer Group
Department: Customer Operations
Key Customers
Internal: Customer Care Division, Customer Operations Division
External: Subscribers, Customer Care Division
Location: South Africa, Johannesburg, Randburg

Purpose of the Position:
To execute innovation ideas and improve, in favour of the customer, the business processes, business rules and SOPs. Communicate and remove redundancies within processes in order to attain higher service levels, increase operating profits and reduce tactical spend within the business.

Key Performance Objectives
Business Analytics Management

Contribute to development of subject matter expertise regarding current and future processes within business intelligence.
Agile business analysis to document detailed requirements for business change.
Eliciting requirements from different stakeholders in order to give appropriate recommendations.
Recording and representing.

Business Process Flow Management

Improve process efficiency by the set targets per segment
Process documentation for process visibility.
Communicate core process changes to relevant stakeholders.
Monitor process performance by submitting requirements for building triggers to monitor the processes.
Monitor and report business process performance against accepted standards and KPI’s.
Develop and support data capture and data management processes for core systems to support the delivery of identified projects
Maintain weekly/monthly status reports to key stakeholders tracking the status of the improvement project
Outside-In thinking and Automation of core business processes

Customer experience

Analyse and review the customer journey and give recommendations as part of the developmental and/or continuous improvement of the process.
Identify and document the change requirements as informed by different data analysis.
Measure, track, monitor and ensure the implemented change improves process efficiency and impact.
Ensure all processes supporting different touchpoints and customer platforms are documented to ensure knowledge management and continuous improvement, in partnership with the relevant stakeholders

Qualifications

Industrial Engineering Degree/Information Systems/Computer Science
Statistics an advantage

Experience

0-5 years of experience in Business process development, continuous improvement and compliance
3 years working experience
Computer skills especially MS Office and Business Process Management tools
Strong analytical skills with a demonstrated ability to analyse business processes and workflows
Strong business/client engagement skills

Technical Competencies

Written and spoken communication
Negotiation
Customer Centricity
Business Analytics Management
Business Process Reengineering

MultiChoice has a COVID-19 mandatory vaccination policy to ensure a productive and healthy workplace. By submitting your application for employment, you warrant to MultiChoice that you are fully vaccinated against COVID-19 and accept that you will be required to submit your vaccination certificate during the recruitment process. In processing your information we will comply with the requirements of the Protection of Personal Information Act.

PLEASE APPLY HERE

SENIOR RESEARCHER
Category: MultiChoice South Africa
Level:
Closing date: 26 Sep 2023
Position Type: Permanent
Location: MultiChoice City

Job Description:
The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Reports to: Senior Manager CX R&D
Direct Reports: None
Division: CII
Department: Group Market Research
Key Customers

Channel Partners

Location: South Africa, Johannesburg, Randburg

Purpose of the Position
To oversee research projects to ensure results are robust, valid and key business questions are addressed to ensure actionable input for business strategy.

Key Performance Objectives
Policy, Procedures and Objectives

Define processes and procedures to enhance work
Agree on the overall objectives for a research project and then work to implement and execute the objectives (including sample design, weighting, questionnaire design, reporting and recommendations)

Research

Oversee research projects across all platforms and methodologies
Coordinate and specify the extraction of subscriber lists for sampling purposes
Ensure key market trackers continue to deliver marketing insights
Develop and present research findings and results to Senior Management and applicable stakeholders, make recommendations as required
Deliver marketing metrics for KPI inclusion
Deliver qualitative insights based on customer feedback
Conduct scenario planning using conjoint simulators and econometric modelling to support pricing, bundling and new product development decisions
Provide input into questionnaire and sample design of CSAT measurement

Stakeholder Relations

Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals
Work closely with stakeholders to identify, recommend, develop, implement, and support research projects to deliver essential information to inform business decision-making
Analyse data in different software systems
Manage suppliers and business expectations
Work on and track multiple complex projects simultaneously

Finance and Administration

Invoicing and payment follow up if required
Take minutes of meetings and follow up on actionable steps

Reporting

Provide timely and accurate reports in accordance with business and management requirements
Report on status, risk and timelines regarding product operations team initiatives (Connected Video as well as Group) to provide visibility and line of sight

Qualifications Essential

Degree/Diploma in Media and Marketing/Market research

Qualification Preferred

Post Grad Degree in Media and Marketing/Market research or;
5-8 years’ experience in Research in similar industries

Experience

5-8 years’ experience in Research in similar industries
Good understanding of research and statistical techniques including sample design and weighting
Designing of questionnaires and weighting frameworks essential
Ideally proficient in internal BI terminology
Proficient in research terminology
Understand the SA/MAH (Africa) markets
Ability to multitask and work on multiple complex projects simultaneously
Africa experience for MAH preferable
Regular travel outside of SA required for MAH

Technical Competencies

Relationship building
Holistic Thinking
Diagnostic and Analytical skills
Negotiation skills
Presentation skills
Persuasion skills
Critical appraisal
Evaluative and problem solving
Communication skills
Computer Literacy (Strong Power Point, Excel and data visualization skills)
Project Management

SENIOR MANAGER: PAYMENT
Category: Multichoice Africa Holdings Operations
Level: Management
Closing date: 25 Sep 2023
Position Type: Permanent
Location: MultiChoice City

Job Description:

MultiChoice Group is a multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries across Sub- Saharan Africa. The Group is listed on the Johannesburg Stock Exchange (JSE).
As an African platform operator, MultiChoice Group’s expertise lies distributing media products, creating media content, and selling advertising. Its key areas of operations are:

Pay Television: direct-to-home satellite and digital terrestrial television services; and
SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets

Operating in the majority of African countries, MultiChoice Group is the leading Pay TV provider in Sub-Saharan Africa, and clear market leader in most countries. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit, and the quality of its workforce. Over the years MultiChoice Group has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

Build its Pay TV and SVOD subscriber base
Focus on investment and technology
Maintain a local approach
Provide quality service
Attract innovative and motivated employees

MultiChoice Africa (MAH or ROA) is a division of MultiChoice Group that manages the Pay TV subscriber business outside of South Africa, with headquarters in Dubai, corporate teams across Dubai and Johannesburg and regional/country teams in the markets we serve.
Reports to
Group Executive Head of Operations
Key Customers

MAH Corporate
Mah Rest of Africa Markets
Moment

Location
Randburg, South Africa
Purpose of the Position
To manage the overall payment strategy and payment journey to deliver on market and business unit goals and objectives in relation to payment systems, operations and analytics

Ensuring that payment services are delivered in line with business expectation and agreed SLA’s, and the support of MultiChoice’s Payment to Reconnection journey

Key Performance Areas
Strategy Execution, Stakeholder Engagement, Partner Management, Product Ownership, Governance

Develop and execute MAH Payments Strategy
Fintech innovation and strategy
Manage and influence the Payments CX design and
Drive the improvement in the CX Pay journey across all markets (e.g., prep markets for operational reviews, define top actions, etc)
Business case generation to support short- and medium-term plans
Ideas generation / continuous improvement / analysis of RCA
Liaise with Technology Modernisation Transformation Project
Facilitate the migration of payment partners to Moment and implement operating model to support Moment integrated payment partners
Liaise with Markets and Pay Champions
Ensuring cross functional skills and resource and IP sharing (particularly billing rules)
Manage commercials in respect to strategy and commissions (liaising with accountable managers in market e.g., Ops/Finance managers)
Drive continuous payment insights and analytics and manage relationship with internal data teams
Ensure delivery of Vendor onboarding, compliance, and integration
End to end ownership of the payment integration platform and service layer for Africa
Manage the implementation and impact analysis of any payment changes
Identify and translate high level, conceptual user requirements into detailed specifications
Documentation of payment processes, information, and report requirements
Research best practices, industry standards and trends on payments
Participation and deliverables ownership of all relevant projects and sub projects
Be the primary contact for stakeholder engagement of payment impacted initiatives.
Represent the payment team within the demand prioritization sessions.
Ensure proper execution of operational tasks within the Team– coordinate and monitor tasks completion within SLA time, improve E2E metrics for countries supported.
Provision of end-to-end service metrics in line with reporting requirement
Implement knowledge management and ensure measures are in place to safeguard knowledge retention.

People Management

Manage team members to ensure effective delivery of business unit objectives.
Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR
Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
Approve leave requests for team members and create leave plan to ensure adequate coverage.
When required, initiate disciplinary processes for team members calling on support from HR when required.
Resolve grievances raised by team members and escalate only if required.
Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with
Motivate team members and ensure that their efforts are recognised

Technical and Operational Delivery

Motivate team members and ensure that their efforts are recognized
Forecasting
Financial Analysis
Risk Management
Agile Project/Program Management
Financial Management and Modelling
SME understanding of fintech, payment technologies, payment processes, industry standards
Translation of strategy into delivery components including application to Media business
Customer Centricity
IT Governance
Requirements Management
Software Development
Problem Management
Quality Management
Stakeholder Relationship Management
Researching and Reporting
Negotiation

Qualifications

Bachelor of Commerce Degree in Information Systems or similar qualification
Post Graduate Degree/Diploma is advantageous
Management programme certification is advantageous
Project management certification is advantageous
Fintech related certification is advantageous

Experience

Minimum 7-10 years’ experience in the payment and fintech industry across payment providers, platforms, payment methods (card interchange, wires, RTGS, cross border settlement, mobile wallets, etc.), technologies, processes (cash management operations/payment operations)
Minimum 5 years’ experience in managing payments team and a proven track record in leading successful payments and billing teams
Experience in business analysis advantageous
Experience in managing transformation team and their strategic direction and objectives
Management consulting experience will be advantageous
Ability to define future payment strategy in areas such as Fintech, vendor consolidation, payment optimization and billing rules simplification
Strong understanding of Pan African financial services specifically related to payments and payments’ processing

Technical Competencies

Customer Centricity
IT Governance
Requirements Management
Software Development
Problem Management
Quality Management
Stakeholder Relationship Management
Researching and Reporting
Negotiation

Behavioural Competencies

Holistic thinking
Accountability
Decision Making
Relationship management
Persuading and Influencing
Coaching

PLEASE APPLY HERE

CONTENT CURATOR: SPORTS
Category: Showmax SA
Level: Skilled
Closing date: 22 Sep 2023
Position Type: Permanent
Location: Home of ShowMax and DSTV Now

Job Description:
The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai, and the Netherlands with principal operations in pay television, video entertainment, advertising, and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content, and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Purpose of the Position

To work with the Senior Manager and content team to structure and guide the Sports content strategy, acquisitions and planning of Sports on Showmax
To work with multiple stakeholders to continuously improve workflows and services with a focus on optimal content discovery and improved client services

Key Performance Objectives
Strategy and Planning

Drive Content Discovery and navigation of content on the Showmax platform servicing various devices
Analyse content performance and adjust content plans/strategies accordingly
Analyse content discovery metric performance (promo rows, billboards, asset weights) and manage updates in line with content strategies and analytics
Drive content discovery through the creation of themes based on public/external events, current trends and industry activity
Drive the creation and implementation of scheduling plans / strategies
Research and keep abreast of new industry content and consumption trends and how to support content innovation in the digital and VOD space
Facilitate monthly presentations to Programming Head of Department for approval across content selection

Administration

Daily management and monitoring with operations for delivery and Maintenance through Synergy and EPGenius
Create monthly, quarterly and annual content plans and schedules in line with SuperSport content strategy
Update catalogue based on confirmed events
Create accurate content schedules which include all metadata (license periods, deletion dates, territories, images, promotions)
Work with marketing and media planners to drive content acquisition and engagement outputs
Work with Auxplat regarding SVOD events for Showmax
Liaise with Acquisitions regarding license availability and extention times for SVOD on Showmax

General

Manage process flows and deliverables between SuperSport, EPGenius and Showmax
Identify events for Promotions through callaboration with Programming, Media Planners, Showmax and Marketing
Support business with any new developments

Reporting

Manage the generation of weekly, monthly, quarterly and annual reports, which will guide internal and external operations regarding the various stakeholder content workflows
Maintain a customer centric approach to problem resolution by reaching out to other departments to ensure optimal solutions and customer satisfaction

Projects

Keep abreast of new developments in technology and industry trends regarding exchange of material and information, analytics & content discovery
Seek opportunities to continuously improve on delivery/processes/procedures to ensure success of business processes

Qualifications

Relevant BA degree
Post graduate degree would be advantageous

Experience & Skills

Minimum of 3 years’ experience in content acquisitions/distribution (licensing, structuring and drafting pay or free TV agreements)
Practical industry experience (Sports content consumption and viewing trends, content protection/security, VOD
International market (acquisitions/distribution) experience will be an advantage
Strong Understanding and experience of the VOD market
Excellent communication, analytical and organisation skills
Ability to work under pressure, quickly and accurately
Assertiveness, attention to detail, performance driven, goal orientated, ability to build relationships, with a Customer service orientation
Flexibility and adaptability to change

Competencies

Knowledge & Passion for Sports
Content Discovery
Meta Data Management
Project Management
Research and Reporting

Behavioural Competencies

Relationship Building
Decision Making
Critical Appraisal
Conflict Resolution
Decision Making
Critical Appraisal
Persuading & Influence
Coaching
Holistic Thinking

CENTRAL ACCOUNTANT
Category: Group Finance
Level:
Closing date: 22 Sep 2023
Position Type: Permanent
Location: MultiChoice City

Job Description:

The Organisation
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Reports to: Financial Controller Record to report
Division: Finance Shared Services
Department: Finance Shared Services Record to Report
Key Customers: Internal: Finance Business Partners, Group Reporting Team
Location: Based in South Africa, Johannesburg, Randburg

Purpose of the Position

To take responsibility for the reporting process for month end close and year end

Key Performance Objectives
Governance, Controls & Policies

Provide input into the development, implementation and maintenance of robust controls, procedures and policies
Ensure relevant processes are implemented and documented for all fixed assets, revenue, subsidy and stock activities
Provide input into risk control matrix and ensure relevant controls implemented to mitigate these risks
Identification of control weaknesses and recommendations for improvements
Compliance to accounting policies
Ensure compliance to policies, internal controls and external audits
Support internal audits and ensure that any findings are resolved
Support on external audit findings and implementation of recommendations
Assist in the improvement and development of processes and systems for accounting purposes
Work with cross functional teams within Finance Shared Services and the business to ensure compliance, accuracy and efficiency in financial areas
Enforce governance of the Revenue, Stock & Subsidy and Fixed Assets policies and recommend policy enhancements
Support the Finance Shared Services Innovation team in governance initiatives

Month end and Year end

Responsible for the month end and year end reporting
Responsible for fixed assets, revenue, subsidy and stock activities accounting
Provide meaningful analysis to explain trends in fixed assets, revenue, subsidy and stock, as well as explaining variances to Prior month/year actuals
Prepare schedules or reports of sub systems and ensure these tie back to the GL
Ensure Revenue interface journals are complete, accurate and reasonable
Ensure compliance to related policies and procedures e.g. stock obsolescence, stock take procedures, credit management etc.
Ensure accuracy and completenss of fixed assets register. Alignment to tax asset register
Perform the monthly HFM process including Loading, Validations, Disclosures (fixed assets)– Ensure fixed assets accurately reported in Income Statement, Balance Sheet and Cashflow
Review the outcome of stock takes and highlight risk areas
Work with business partners and other Finance Shared Services departments to ensure an accurate and efficient month end close
Responsible for parking journals and ensure accurate processing in SAP & GP
Assist in monthly HFM process including Loading Numbers, Validations, Clearing mismatches, Disclosures and Promotions – Ensure accurate Income Statement, Balance Sheet and Cashflow
Reconciliation of SAP balances to HFM
Analyse the trial balance and explanation/commentary for movements compared to previous months. Analyse of GL accounts
Ensure that Balance Sheet accounts are accurately recorded and reconciled as per the reconciliation policy
Develop value added reports to provide to Finance Business Partners
Resolve queries received from business partners
Consult with the Tax Team on applicable matters related to month end close
Timely & relevant delivery of analysis, insight and actions
Assist in the year end pack reporting process and audit for Finance Shared Services
Preparation of reporting packs and Financial Statements and disclosures at interim and year end. Assess disclosures required, create templates and automated reports
Preparation of Annual Financial Statement process
Support the Annual Financial Statement and Statutory Pack process. Provide relevant fixed assets disclosures
Assist with external audit. Liaison, including audit requirements and follow up
Assist the auditors in their inquiries
Timely & relevant delivery of analysis, insight and actions
Drive and monitor KPIs and implement initiatives to ensure improvements. Ensure that all relevant and strategic KPIs are reported
Initiate and manage the improvement of processes and work towards standardisation of relevant aspects such as reports, data analysis etc.
Drive shared service principles, efficiencies and standardisation across the various businesses. Standardisation of processes across the BUs
Automation and streamlining of fixed assets, revenue, subsidy and stock processes
Work with cross functional teams in the shared services and business to ensure compliance, accuracy and efficiency in financial areas

General

Assist the Record to Report Financial Manager and Financial Contoller on finance projects
Ad hoc projects that arise on a continuing basis
Analysis and financial modelling
Attend to business partner queries
Manage, improve and develop relationships with internal & external stakeholders
Support the Finance Shared Services Innovation team on projects

Qualifications

Bcom
Bcom Honours preferred

Experience & Skills

Minimum 1 years’ relevant experience in a similar role

Technical Competencies

Systematic and analytical skills
SAP system experience
Great Plains system experience
Hyperion Financial Management
Advanced excel skills
Reporting experience would be advantageous

FINANCIAL CONTROLLER RECORD TO REPORT
Category: Group Finance
Level:
Closing date: 22 Sep 2023
Position Type: Permanent
Location: MultiChoice City

Job Description:

The Organisation

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Reports to: Record-to-Report Financial Manager
Direct Reports: 3
Division: Finance Shared Services
Department: Finance Shared Services Record to Report
Key Customers
Internal: Finance Business Partners, Group Reporting Team
Location: Based in South Africa, Johannesburg, Randburg

Purpose of the Position

To take responsibility for the fixed assets processes, governance and reporting.

Key Performance Objectives
Governance, Controls & Policies

Take responsibility for the development, implementation and maintenance of robust controls, procedures and policies
Ensure relevant processes implemented and documented for all fixed assets and Revenue, Stock & Subsidy activities
Compile and update risk control matrix and ensure relevant controls implemented to mitigate these risks
Identification of control weaknesses and recommendations for improvements
Monitor compliance to accounting policies
Ensure compliance to policies, internal controls and external audits
Support internal audits and ensure that any findings are resolved
Ensure that all external audit findings are addressed and relevant controls/remediations are implemented
Assist in the improvement and development of processes and systems for accounting purposes
Work with cross functional teams within Shared Services and the business to ensure compliance, accuracy and efficiency in financial areas
Enforce governance of the Fixed Assets policy and recommend policy enhancements
Support the Finance Shared Services Innovation team in governance initiatives

Month end and Year end

Responsible for Fixed Assets and Revenue, Stock & Subsidy accounting
Responsible for the month end and year end reporting
Provide direction, oversight and management to the team
Ensure accuracy and completenss of fixed assets regiseter. Alignment to tax asset register
Work with business partners and other Finance Shared Services departments to ensure an accurate and efficient month end close for fixed assets and Revenue, Stock & Subsidies
Responsible for reviewing and approving journals and ensure accurate processing in SAP
Manage the monthly HFM process including Loading, Validations, Disclosures for fixed assets – Ensure fixed assets accurately reported in Income Statement, Balance Sheet and Cashflow
Responsible for accurate lease accounting
Provide relevant Fixed Asset and Revenue, Stock & Subsidy repoting to business
Ensure that Balance Sheet accounts are accurately recorded and reconciled as per the reconciliation policy.
Review balance sheet reconciliations, ensure relevant supporting documentation to substantiate the balances, identify issues and action plans to resolve
Develop value added reports to provide to Finance Business Partners
Review reports prepared by the team and send them to the applicable Head of Finance
Resolve queries received from business partners
Consult with the Tax Team on applicable matters related to month end close
Support the Annual Financial Statement and Statutory Pack process. Provide relevant fixed assets disclosures
Manage external audit queries and assist auditors
Work with cross functional teams in the shared services and business to ensure compliance, accuracy and efficiency in financial areas

Operational

Socialise policies and procedures with business. Provide necessary support to guide the business
Develop and distribute relevant Fixed Assets and Revenue, Stock & Subsidy reports
Monthly meeting with various business units to understand requirements
Timely & relevant delivery of analysis, insight and actions
Drive and monitor KPIs and implement initiatives to ensure improvements. Ensure that all relevant and strategic KPIs are reported
Initiate and manage the improvement of processes
Standardisation of processes across the BUs.
Automation and streamlining of processes

General

Assist the Record to Report Senior Manager on strategic finance projects as determined by the Head of Finance Shared Services
Ad hoc projects that arise on a continuing basis
Analysis and financial modelling
Attend to business partner queries
Manage, improve and develop relationships with internal & external stakeholders
Consider the impact of solutions on other areas of Finance and the business, as well as the interdependency of units
Support the Finance Shared Services Innovation team on projects

Qualifications

BCom Honours in Accounting

Experience & Skills

Minimum 1 year relevant experience in a similar role

Technical Competencies

Systematic and analytical skills
SAP system experience
Hyperion Financial Management
Advanced excel skills
Reporting experience would be advantageous

MUSIC CONTENT COORDINATOR
Category: General Entertainment & Connected Video
Level:
Closing date: 25 Sep 2023
Position Type: Fixed Term Contract
Location: M-Net Magic Centre

Job Description:

The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai, and the Netherlands with principal operations in pay television, video entertainment, advertising, and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content, and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
Reports to: Music Manager
Local Entertainment Channels

Key Customers
M-Net Content divisions, Independent Suppliers, local distributors, Production Companies, Studios, Media Operations, Content Acquisitions
Location: Johannesburg, Randburg

Purpose of the Position

To work closely with a CE and the music schedulers and team to create and produce content for the music channels.

Key Performance Objectives
Content Creation

Development of innovative new programmes taking into consideration the Channels positioning and strategy (in house and external)
Spot new trends and entertainment content, new territories, and approaches to contemporary programmes including the digital space.

Managing Commissioning Process

Manage the commissioning and production process of internal production from end to end
Ensure that all processes are followed from contracting to TX
Work closely with the team to curate the required playlist for scheduling
Assist with sifting of music videos.
Attend pitching session for music for your input.
Track performance of content as per the channel strategy and implement adjustments as required.

Manage Production

Manage designated production houses (in house and external) strictly to contractual deliverables and ensure all contracts agreements are signed prior to production.
View and give editorial input on all programmes at online and offline stage.
Ensure producers deliver programs and promotional material as per agreed schedule.
Ensure content is delivered on time for multiplatform.

Compliance and Governance

Ensure compliance with the BCCSA.
Ensure that all regulatory clearances (i.e. Music/location/talent) as set out by commissioning/licensing contract is secured.

Manage performance of commissioned Programmes

Monitor commissioned programme performance against set business targets.
Develop contingency plans where improvements are required.

Qualifications

A qualification in radio/television/media

Experience

Experience in the production space in radio or television or digital space
Extensive entertainment and broadcasting Industry knowledge and experience
An understanding of audiences
Knowledge of current and future content trends in the music and digital space

Technical Competencies

Project Management
Rights management(content)
Editorial judgement
Risk Management
Audience knowledge

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