JOBURG CITY THEATRES (JCT) - DEPARTMENT: CATERING AND HOSPITALITY

​ 
Key responsibilities will include, but not be limited to: Assist with the planning of staffing levels for all units to obtain optimum productively ● Compile and implement training manuals for all front of house employees. ● Conduct regular on job training with all front of house staff ● Conduct regular testing on product knowledge, service skills & customer service ● Conduct weekly checks on all bar stock sheets and stock controls ● Conduct spot checks on cash ups within all departments ● Conduct random spot checks on stocks ● Ensure that all promotions and specials are implemented effectively throughout the group ● Conduct weekly checks on operating equipment and equipment to maintain par levels, and working condition of equipment ● Conduct audits on the back of house operations to ensure the maintenance of health and hygiene standards. ● Respond immediately to any customer complaints and provide feedback to the Food and Beverage Manager ● Maintain a high level of food & beverage quality through monthly audits of the kitchen & bar operations ● Maintain all standards within the H&C departments of JCT monitoring all irregularities pertaining to quality, service, and presentation of all food & beverage menu items ● Review constantly the product range to ensure that all key quality standards are maintained within the group ● Supervise all planning and implementation of outdoor events ● Ensure menu specials in both bars & kitchens are implemented throughout the group effectively ● Monitoring health, safety and security structures for the Unit; ● Monitor and coordinate policies, procedures and standards in the area of health and safety
 
Appointment Requirements:
 Grade 12 (NQF 4)
 Higher Certificate in Hospitality Management or equivalent will be an added advantage.
 Two (2) years’ work experience of which 1 year is within a supervisory level preferably within the hospitality environment.
 Computer literacy
Core Competencies
 Ability to relate and work with people
 Ability to work in teams and individually
 An understanding of approaches, processes and techniques associated with participatory and collaborative forms of planning
 Ability to think creatively and synoptically and;
 Decision making skills;
 Sound judgement and decision making skills
 Ability to manage change, manage people, manage resources,

​

Interested persons are requested to send their cover letter and detailed CV, quoting the relevant reference number to Mr. Thomas Sadiki, The Human Resources Manager, Joburg City Theatres, via email to: jobapplications4@joburgtheatre.com
 
ENQUIRIES ONLY
Ntsoake Rammusi : Tel. No. (011) 877 6931
Beneven Mkansi : Tel. No. (011) 877 6859
 
CLOSING DATE: THURSDAY, 13 OCTOBER 2022
 
All suitably qualified candidates are encouraged to apply and will be considered. Joburg City Theatres (JCT) applies the principles of employment equity as per the National Legislation and policy guidelines and will consider designated groups in line with these requirements. Preference will be given to the previously disadvantaged groups including those with disabilities.
 
PLEASE NOTE: By submitting your application for a position at JCT, you are consenting that the personal information submitted as part of your application may be used for the purposes of Recruitment and Selection and related process. JCT reserves the right not to make an appointment. Applications must contain at least 2 referees. Late submissions and/or applications will not be considered. If you have not heard from us within 6 weeks of the closing date, please consider your application unsuccessful.
 
Only those applicants required for an interview will be contacted.