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ITHALA DEVELOPMENT FINANCE CORPORATION
 
SENIOR COLLECTIONS OFFICER: C4 
ITHALA SOC LIMITED 
CREDIT DIVISION 
DURBAN HEAD OFFICE 
REFERENCE NUMBER: SM21012 
 
An exceptional opportunity awaits a dynamic individual with the right qualifications and experience to assume the position of Senior Collections Officer within Credit & Collections Division. 
 
 
In this position, the ideal candidates will be required to 
The responsibilities of the successful candidate will include: 
 Supervision of Collection staff. 
 Implementation of Collection strategy and review. 
 Portfolio management which includes all Administrative items related to Collections 
 Identify and manage the Write off Process 
 Monthly Feedback reports. 
 Review of Standard Operational Processes to ensure compliance 
 Accountability in terms of Delegated Powers of Authority 
 Conduct quarterly Performance reviews 
 Assist with Audit and Compliance requirements 
 
The following minimum requirements must be met in order to be considered for this position: 
 Grade 12 
 Diploma/Degree in credit management or a related field 

 Minimum of three (3) to five (5) years’ experience in Collections or Credit Management, two years must have been at a supervisory level. 
 Basic knowledge of the National Credit Act 
 Specific knowledge of Debt Management loans (Debt Review and Restructure, Induplum) 
 Computer literacy in Microsoft Office. 
 Good Interpersonal skills. 
 Self-management and communication skills. 
 Negotiating and networking skills. 
 Analytical and problem solving skills. 
 Report writing skills.



ITHALA EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT 
 
CLOSING DATE: 26 FEBRUARY 2021 
 
INTERESTED APPLICANTS MUST FORWARD A DETAILED CV; CERTIFIED COPIES OF QUALIFICATIONS AND ID DOCUMENT BY E-MAIL TO HR_recruitment1@ithala.co.za.
KINDLY ALSO INCLUDE A MOTIVATION OF HOW YOU MEET EACH OF THE ENTRY REQUIREMENTS LISTED ABOVE AND QUOTE THE REFERENCE NUMBER FOR THE POSITION. 
 
PLEASE NOTE: 
 LATE APPLICATIONS AND APPLICATIONS WITH NO REFERENCE NUMBER WILL NOT BE CONSIDERED.
 E-MAIL USERS ARE REQUESTED TO SET THE DELIVERY OPTION ON BOTH “RETURN RECEIPT” AND “CONFIRM DELIVERY”. 
 CORRESPONDENCE WILL BE LIMITED TO SHORT-LISTED CANDIDATES. ALL SHORT-LISTED APPLICANTS WILL BE SUBJECTED TO ASSESSMENTS, REFERENCE AND CREDIT CHECKS. IF YOU HAVE NOT BEEN CONTACTED WITHIN 1 MONTH OF CLOSING DATE OF THE ADVERTISEMENT, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.