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ISTORE IS HIRING
CALL CENTRE AGENT
Core Group
Johannesburg, Gauteng
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Call Center
Minimum experience: Entry Level
Company primary industry: Customer Services
Job functional area: Customer Service
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The Customer Service Contact agent is the first line of contact for iStore clients. This individual needs to have high energy and a passion for communicating and talking with clients. This is a customer service focused role that ensures clients are assisted with anything ranging from queries, products, to technical support. If you take joy in communicating and helping other, this role could suit you.
Responsibilities:
- Provide support, assistance and resolution in line with the iStore trading hours
- Achievement of targets
- Adherence to contact centre processes and procedures
- Handle complaints, answer queries and provide support and general information
- Be fully conversant with the Core Group's client care and client satisfaction policies and service level undertakings
- Display a passion for client service, client satisfaction and commitment to meeting and meeting and exceeding client expectations
- Exhibit excellent interpersonal skills and ability to communicate effectively and efficiently with both clients and co-workers in challenging situations i.e. irate clients, conflict resolution, etc.
- Technical support: Resolving technical issues telephonically and possibly researching technical issues
- Status queries: Assist customers with queries on all repairs in progress
- Call logging all incoming telephonic requests
- Customer service
Requirements:
- Matric Certificate
- South African ID
- At least 1 year of experience in a Call Centre
Key Attributes:
- Professional
- Friendly
- Confident
- Empathetic
- Good verbal and written skill
- Good Telephone etiquette
APPLY
IOS TECHNICIAN - ISTORE CRESTA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Cresta
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
The right person for this role is someone with:
APPLY
IOS TECHNICIAN - ISTORE CRESTA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Cresta
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
- Completed Matric
- Apple iOS Certified (ACIT) or similar technical qualification
- 2+ years experience in repairing mobile hardware
The right person for this role is someone with:
- Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development : Open, motivated, and proactively seek learning and development opportunities
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE EASTGATE
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Eastgate
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
The right person for this role is someone with
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE EASTGATE
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Eastgate
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
APPLY
IOS TECHNICIAN - ISTORE EASTGATE
Core Group
Johannesburg, Gauteng
Permanent
APPLY
- Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Eastgate
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
The right person for this role is someone with:
APPLY
IOS TECHNICIAN - ISTORE EASTGATE
Core Group
Johannesburg, Gauteng
Permanent
APPLY
- Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Eastgate
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
- Completed Matric
- Apple iOS Certified (ACIT) or similar technical qualification
- 2+ years experience in repairing mobile hardware
The right person for this role is someone with:
- Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development : Open, motivated, and proactively seek learning and development opportunities
APPLY
SALES CONSULTANT - ISTORE FOURWAYS
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Fourways
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
PART-TIME SALE CONSULTANT - ISTORE FOURWAYS
Core Group
Johannesburg, Gauteng
Part-Time
APPLY
- Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Fourways
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant - (Flexi - 138)
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
CASUAL SALES CONSULTANT - ISTORE WITBANK
Core Group
Middelburg, Mpumalanga
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Highveld Mall
Minimum experience: Internship
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
APPLY
CASUAL SALES CONSULTANT - ISTORE WITBANK
Core Group
Middelburg, Mpumalanga
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Highveld Mall
Minimum experience: Internship
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
IOS TECHNICIAN - ISTORE JOHANNESBURG / PRETORIA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
The right person for this role is someone with:
APPLY
IOS TECHNICIAN - ISTORE JOHANNESBURG / PRETORIA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
- Completed Matric
- Apple iOS Certified (ACIT) or similar technical qualification
- 2+ years experience in repairing mobile hardware
The right person for this role is someone with:
- Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development : Open, motivated, and proactively seek learning and development opportunities
APPLY
Store Manager - IStore Johannesburg
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Management
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller, is looking for a dynamic Store Manager to join our iStore team!
As the iStore, Store Manager you would be responsible and accountable for the Store and all its workings.
You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.
You need to have:
APPLY
Store Manager - IStore Johannesburg
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Management
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller, is looking for a dynamic Store Manager to join our iStore team!
As the iStore, Store Manager you would be responsible and accountable for the Store and all its workings.
You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading large teams in a complex and high turnover environment
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Understanding corporate strategic direction and targets
- Proven track record of excellent customer experience
- Experience in compiling report on store performance.
- Proven track record of driving Store targets and results
- Retail operations experience and knowledge
APPLY
ASSISTANT MANAGER - ISTORE JOHANNESBURG & PRETORIA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Customer Service
Job Description
iStore Assistant Manager - Johannesburg
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
You need to have:
APPLY
ASSISTANT MANAGER - ISTORE JOHANNESBURG & PRETORIA
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Customer Service
Job Description
iStore Assistant Manager - Johannesburg
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
You need to have:
- Matric and tertiary preferred
- 3+ Years managing sales teams
- Retail operations experience and knowledge
- Leadership experience
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Customer Focus
- Situational Awareness
- Organisation and Planning
- Effective Communication
APPLY
OPERATIONS MANAGER - ISTORE GAUTENG
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP’s) are adhered to.
Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.
You need to have:
APPLY
OPERATIONS MANAGER - ISTORE GAUTENG
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: iStore
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP’s) are adhered to.
Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading teams in a complex and high turnover environment
- Retail operations experience and knowledge
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Proven track record of excellent customer experience
- Proven track record of driving Store targets and results
APPLY
CASUAL SALES CONSULTANT - ISTORE MALL OF AFRICA
Core Group
Johannesburg, Gauteng
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Mall of Africa - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
APPLY
CASUAL SALES CONSULTANT - ISTORE MALL OF AFRICA
Core Group
Johannesburg, Gauteng
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Mall of Africa - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
SALES CONSULTANT - ISTORE MENLYN
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Menlyn
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE MENLYN
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Menlyn
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
The right person for this role is someone with
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE MENLYN
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Menlyn
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
APPLY
CASUAL SALES CONSULTANT - ISTORE SANDTON DRIVE
Core Group
Sandton, Gauteng
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Sandton Drive - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
APPLY
CASUAL SALES CONSULTANT - ISTORE SANDTON DRIVE
Core Group
Sandton, Gauteng
Part-Time
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Sandton Drive - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE WOODLANDS
Core Group
Pretoria, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Woodlands
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
The right person for this role is someone with
APPLY
TECHNICAL SUPPORT CONSULTANT - ISTORE WOODLANDS
Core Group
Pretoria, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Woodlands
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
APPLY
PART-TIME SALE CONSULTANT - ISTORE WOODLANDS
Core Group
Pretoria, Gauteng
Part-Time
APPLY
- Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Business Unit: Woodlands
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant - (Flexi - 138)
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
CASUAL SALES CONSULTANT - ISTORE WOODLANDS
Core Group
Pretoria, Gauteng
Part-Time
APPLY
Job Details
Division: iStore - Stores
Business Unit: Woodlands - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant (Casual 108)
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
APPLY
CASUAL SALES CONSULTANT - ISTORE WOODLANDS
Core Group
Pretoria, Gauteng
Part-Time
APPLY
Job Details
Division: iStore - Stores
Business Unit: Woodlands - 108
Minimum experience: Entry Level
Company primary industry: Retail
Job functional area: Sales
Job Description
iStore Sales Consultant (Casual 108)
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 108 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
APPLY
TECHNICAL SUPPORT & IOS TECHNICIAN PROJECT INTERVIEWS
Core Group
Johannesburg, Gauteng
Permanent
APPLY
Closing Date 30 September 2023
Job Details
Division: iStore - Stores
Minimum experience: Associate
Company primary industry: Retail
Job functional area: Information Technology
Job Description
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.
You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.
You need to have:
- Completed Matric
- Apple iOS Certified (ACIT) or similar technical qualification
- 2+ years experience in repairing mobile hardware
The right person for this role is someone with:
- Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development : Open, motivated, and proactively seek learning and development opportunities
APPLY