INFORMATION REGULATOR (SOUTH AFRICA) VACANCIES

​The Information Regulator (Regulator) is a juristic person established in terms of Section 39 of the Protection of Personal Information Act 4 of 2013 (POPIA) which enjoins the Regulator to be independent and impartial and to perform its functions and exercise its powers without fear, favour or prejudice. It is accountable to the National Assembly and has jurisdiction throughout the Republic of South Africa. The Regulator is responsible for the promotion and protection of the right to privacy as it relates to the protection of personal information and right of access to information. In this regard, it exercises its powers and performs its functions in accordance with POPIA and the Promotion of Access to Information Act 2 of 2000 as amended (PAIA). The Regulator consists of five (5) Members namely: the Chairperson and four (4) ordinary Members appointed by the President of the Republic of South Africa for a five (5) year term. The Chairperson and two (2) ordinary Members are appointed on a full-time and the other two (2) Members on a part-time basis. Section 47 of POPIA empowers the Regulator to establish its own administration to assist it in the performance of its functions. In this regard, the Regulator must appoint the Chief Executive Officer (CEO) and other staff members to assist it in the performance of its functions. The Head Office of the Regulator is situated in Woodmead, Johannesburg. The Regulator is currently hereby inviting suitably qualified applicants whose appointment will promote equity and representivity to submit applications for the vacant positions listed below: People with disability are encouraged to apply. For detailed information please visit our website www.inforegulator.org.za vacancies. 
 
 

INTERNAL/EXTERNAL ADVERT 
 
SENIOR COMPLAINTS AND INVESTIGATIONS OFFICER: PAIA (1 POSITION) 
REFERENCE: IR1/10/2025 
CENTRE: HEAD OFFICE: WOODMEAD, JOHANNESBURG 
SALARY LEVEL: 11 
SALARY: R 896 436.00 (all-inclusive package and not negotiable) 
The successful candidate will be required to sign a performance agreement annually.
 
REQUIREMENTS

• Matric certificate plus an LLB Degree as recognised by South African Qualifications Authority (SAQA); 
• Minimum Five (5) years post qualifications’ experience in Conducting Investigations, of which three (3) years must be at Junior Management, preferably in a Regulatory environment; 
• Admission as a Legal Practitioner will be an added advantage; and 
• Driver’s license will be an added advantage. 

 
SKILLS AND COMPETENCIES REQUIRED 
Knowledge of Protection of Personal Information Act No. 4 of 2013 and its Regulations, Promotion of Access to Information Act 2 of 2000 and its Regulations, the Constitution of the Republic of South Africa Act 108 of 1996, Promotion of Administrative Justice Act 3 of 2000 and a good knowledge and understanding of the law of evidence. 
Candidate must be able to work under pressure, able to work independently and within a team, and able to conduct basic research. Must have good office management, administration skill and good telephone etiquette. 
Computer literacy with advanced knowledge of Microsoft packages and good typing skills, time management, analytical skills and pay attention to details, Interpersonal relationship, excellent communication (writing and verbal) skills with proven experience in report writing. 
 
KEY PERFORMANCE AREAS 

• Manage investigations and provide guidance to Investigation Officers in relation thereto; 
• Manage the implementation of the recommendations contained in the investigation’s reports; 
• Quality assures and/or draft investigations’ reports; 
• Development of tools, procedures, strategies, and policies for successful resolution of complaints; 
• Manage and handle complaints; 
• Manage resolution of complaints; 
• Support Senior Management in interaction with clients and other relevant stakeholders; 
• Effectively and efficiently manage all resources allocated to the Sub-Division; 
• Liaise directly with various internal and external stakeholders in the pursuit of ensuring compliance with PAIA; and 
• Various other duties as may be determined from time to time by the Regulator.

IMPORTANT INSTRUCTIONS TO CANDIDATES 

• All the above-mentioned positions are permanent, and appointments will be done in terms of section 47 of the Protection of Personal Information Act 4 of 2013 (POPIA) as the enabling Act. 
• Applications must be submitted on new application for employment form. The new application form can be downloaded at: https://inforegulator.org.za/vacancies/
• Received application with an incorrect application form will not be considered. 
• Attach completed new application form for employment and a detailed recent CV with two (2) contactable referees. 
• Certified copies of qualifications that are not older than six (06) months and Identity Document or Passport document will be requested from the short-listed candidates only. 
• Ensure that the form is signed and dated before you submit your application. Please use your signature or valid e-signature and your name written in block/typed print. 
• Candidates are advised that Parts A, B, C and F are compulsory. Part D is not compulsory if you have information on the CV. 
• Should a candidate be in possession of foreign qualification(s), such must be accompanied by an evaluation certificate obtained from the South African Qualifications Authority (SAQA) to confirm the appropriate National Qualifications Framework (NQF) Level. 
• Candidates must indicate their current Salary Notch on their CV, particularly on employment history. 
• Candidates must email their applications and adhere to the following instructions: 
• Write the correct name of the position and reference number as the subject on the email. 
• Due to size requirements of our mailbox, applicants must zip their documents before submitting to the Regulator. 
• It is the responsibility of the applicant to ensure that his/her application is delivered in the correct mailbox of the Regulator. 
• The Regulator will not take responsibility for any email which was not delivered. 
• Failure to comply with any of the above instructions will result in the application being disqualified. 
• Applications received after the closing date will not be considered. 
• If an applicant wishes to withdraw an application, it must be done in writing. 
• As part of the selection process, shortlisted candidates may be subjected to processes such as Security Screening, Reference Checks, Citizenship and Qualifications Verification. 
• Successful candidates will serve probation for a period of twelve (12) months. 
• Any successful candidate in one of the advertised positions will be required to enter an employment contract and sign a Performance Agreement on an annual basis. 
• It is the Regulator’s intention to promote equity and representivity through the filling of these posts and to facilitate this process, an indication of important demographic information such as race, gender and type of disability, if any, is required. 
• Due to high volume of applications anticipated, there will be no acknowledgement of applications and further communication will only be made with the shortlisted candidates. 
• Candidates who do not comply with the instructions will be disqualified. 
• Applicants who do not receive confirmation or feedback within three (3) months after the closing date must accept that their applications were unsuccessful. 
• The Regulator reserves the right to withdraw any advertised position or not to appoint. 
• Enquiries related to the above posts may be directed to Mmadibana@inforegulator.org.za

 
CLOSING DATE: 31 OCTOBER 2025 
 
Applications for this position must be submitted by email at – Recruitment4@infoRegulator.org.za. No deliveries will be accepted. Only applications submitted to this email address will be accepted.
 
Adv. FDP Tlakula (Chairperson), Adv. LC Stroom (Full-time Member), Ms. AR Tilley (Part-time Member), Mr. MV Gwala (Part-time Member). Mr. M Mosala (Chief Executive Officer)