INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA (ICASA) VACANCIES

​SAFETY AND SECURITY OFFICER
JOB LEVEL: C2
SALARY RANGE: Total Annual Package (CTC) – R442,273.00 - R520,320.00
LOCATION: ICASA (Head Office – Eco Park, Centurion)
POSITION STATUS: Permanent
 
Purpose of the job                                                                                                               
To provide a conducive incident free working environment which promotes safety and security to safeguard all ICASA’s assets and infrastructure at Head Office and Regional Offices.  
 
Key Outputs: The successful candidate will report to the Security Manager and their responsibilities will include: Conducting physical security assessments at Head Office and Regional Offices ● Inspecting the perimeter fence, security lights and other security features daily in the premises ● Conducting investigations on safety and security breaches ● Assisting in planning and taking part in emergency evacuations and fire drills ● Compiling monthly invoices for the payment of security service providers ● Co-ordinating the provision of escort services to all employees, contractors and visitors within ICASA premises ● Issuing office keys to authorised officials, complete and keep an up-to-date key control ● Providing security induction to new security guards on site, monitor and review their performance ● Perusing all security registers in place and ensure safekeeping of all used registers ● Ensuring that a proper hand-over is conducted when changing shifts and report any discrepancies/risks ● Managing the locking and opening of all office buildings during fumigation ● Co-ordinating the recording and handling of firearms and dangerous weapons entering the premises.
 
Qualifications and Experience: ● A National Diploma/Advanced Certificate in Security Management or Forensic Investigation (NQF6). ● A minimum of 3 years’ experience in security management in a corporate environment ● valid Grade B PSIRA accredited certificate ● A valid driver’s license ● Corporate investigation experience is an added advantage.
 
Key Competencies and Attributes: ● Strong Interpersonal Skills ● Proactive ● A high degree of personal organisational skills and good time management ● Initiative ● Flexibility ● Willingness to work overtime and be comfortable when working with tight deadlines Client Service Orientation ● Effective Communication Skills ● Integrity / Honesty ● Organisational Awareness ● Team Participation ● Computer Literacy● High level of confidentiality
 
Closing Date: 17 September 2025
 
Any enquiries regarding this position should be directed to careers@icasa.org.za
 
NB: The email address provided above should be used for enquiries only.
 
Applications sent by email will NOT be considered.
 
FOR EASY ACCESS TO THE SYSTEM DURING THE APPLICATION PROCESS, CANDI-DATES ARE ENCOURAGED TO USE A LAPTOP OR A DESKTOP ON CHROME OR MI-CROSOFT EDGE WEB BROWSERS
 
ICASA is committed to the achievement and maintenance of diversity and equity in employment. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation as outlined within the Employment Equity Plan of ICASA.

• If you do not hear from us within three months of the closing date, please regard your application as unsuccessful.
• Applications received after the closing date will not be considered.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• It is also the responsibility of the applicant to obtain evaluation and certification of the Recognition for Prior Learning (RPL).
• Only candidates who meet the requirements should apply.
• ICASA actively pursues the sourcing of persons with disabilities.
• ICASA reserves the right not to make an appointment.
• Appointment is subject to getting a positive security clearance, verification of the applicant’s documents (Qualifications), and reference checks.
• Correspondence will be entered into with shortlisted candidates only.

 
Department: Corporate Services
Contract Type: Permanent
 
PLEASE APPLY HERE

​EXECUTIVE: REGIONS AND CONSUMER AFFAIRS
JOB LEVEL: E2
SALARY RANGE: Total Annual Package (CTC) – R1,933,682.00 - R2,274,919.00
LOCATION: ICASA (Head Office – Eco Park, Centurion)
POSITION STATUS: Five (5) Year Fixed Term Contract
 
Purpose of the job                                                                                                                
To oversee and manage the work of ICASA’s nine (9) regional offices. To monitor and report all instances of non-compliance by licensees in relation to their services within the electronic communications, postal, and broadcasting sectors. To oversee ICASA’s consumer protection function in respect of telecommunications, broadcasting, and postal services; and to co-ordinate the work of ICASA’s Consumer Advisory Panel.
 
Key Outputs: The successful candidate will have a direct reporting line to the Chief Executive Officer and their responsibilities will include the following: ● Managing the activities of ICASA’s Regions and Consumer Affairs Division and ensuring that they are executed in accordance with ICASA’s policies and operational procedures ● Aligning regional outcomes to ICASA’s strategic and annual performance plans, and organisational imperatives ● Developing an effective strategy to monitor and resolve cases of spectrum interference and any other reported noncompliance performance by licensees or/and illegal operations ● Managing ICASA’s consumer protection function to ensure that the rights of all consumers, especially the marginalised and persons with disabilities ● Ensuring prompt resolution of consumer complaints in accordance with applicable ICASA legislation ● Undertaking consumer education, outreach and awareness campaigns to empower consumers to make informed choice of services, increase consumer satisfaction, and minimise consumer/customer complaints ● Providing oversight to the Regions and Consumer Affairs Division to ensure that expenditure is aligned to the achievement of the business plan ● Evaluating staff performance against the attainment of the business plan ● Compiling and submitting monthly performance reports to the CEO ● Compiling quarterly results against the business plan for presentation to EXCO and Council ● Providing structured input to the development of the ICASA strategy.
 
Qualifications and Experience:  ● An appropriate Master’s Degree in Business Management, ICT Policy and Regulation, Engineering or Law (NQF level 9) ● 1 – 3 years’ experience at Executive level or 5 – 10 years’ experience at Senior Management level or 10 – 15 years’ experience at Middle Management level ● 10 years’ experience in managing a medium-sized business unit or organisation ● 10 years’ experience in effective management of human resources, financial resources and expenditure ● 5 years’ experience in developing and driving operational outcomes ● 5 years’ experience in business process improvement ● 5 years’ experience in strategy formulation and value proposition development and control ● 5 years’ experience in complaints management.
 
Key Competencies and Attributes: ● Strategy formulation and execution ● Financial management ● Budget formulation and control ● Optimising staff productivity ● Tacit knowledge sharing ● Stakeholder centricity ● Solution and outcomes focus ● Conflict resolution ● Strategic thinking  ● Excellent Communication skills (written, oral, and presentation).
 
 
Closing Date: 16 September 2025
 
Any enquiries regarding this position should be directed to careers@icasa.org.za
 
NB: The email address provided above should be used for enquiries only. Applications sent by email will NOT be considered.
 
FOR EASY ACCESS TO THE SYSTEM DURING THE APPLICATION PROCESS, CANDIDATES ARE ENCOURAGED TO USE A LAPTOP OR A DESKTOP ON CHROME OR MICROSOFT EDGE WEB BROWSERS
 
ICASA is committed to the achievement and maintenance of diversity and equity in employment. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation as outlined within the Employment Equity Plan of ICASA.

• Only candidates who meet the requirements should apply.
• Applications received after the closing date will not be considered.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• It is also the responsibility of the applicant to obtain evaluation and certification of the Recognition for Prior Learning (RPL).
• If you do not hear from us within three (3) months of the closing date, please regard your application as unsuccessful.
• ICASA actively pursues the sourcing of persons with disabilities.
• ICASA reserves the right not to make an appointment.
• Appointment is subject to getting a positive security clearance, verification of the applicant’s documents (Qualifications), and reference checks.
• Correspondence will be entered into with shortlisted candidates only.
• CVs from Recruitment Agencies will not be accepted.

 
Department: Regions & Consumer Affairs
 
PLEASE APPLY HERE