INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA (ICASA) VACANCIES

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INSPECTOR POSTAL 
JOB LEVEL : C1 
SALARY RANGE : Total Annual Package (CTC)– R368,529.00 - R460,661.00 
LOCATION : ICASA (Regional Office – North-West - Mahikeng) 
POSITION STATUS : Permanent 
 
Purpose of the job 
To monitor and investigate compliance on the Reserved and Unreserved Postal Services (UPS) and its locations to ensure compliance with including Postal Services Amendment Act Electronic Communications Act, ICASA Act, other relevant legislation, applicable regulations and license terms and conditions. 
 
Key Outputs: The successful candidate will report to the Regional Manager: North West, and their responsibilities will include: 

• Provide support to Complaints Compliance Committee in dealing with non-compliance with relevant legislation, regulations and license terms and conditions. 
• Assist with the implementation of Compliance Procedures in ensuring compliance of SAPO and UPS services with the provisions of the Postal Services Act, applicable regulations, and the license terms and conditions. 
• Receive and manage complaints and carry out preliminary investigations and reporting accordingly. 
• Develop, update, and maintain database matrix of external stakeholders within the Postal Sector by identifying and strengthening relevant stakeholders’ relations. 
• Provide Mediation function of postal related disputes involving licensees and the public. Provide assistance with the revision of Postal Sector applicable legislation, regulations and license terms and conditions. 
• Conduct meetings with licensees to assist them to comply. 
• Produce quarterly and annual compliance reports on SAPO and UPS services. 
• Conduct inspections on SAPO and UPS services to assess compliance and compile post-visit reports. Prepare evidence to be lead before the CCC whenever required. 

 
Qualifications and Experience: ● Minimum qualification of a National Diploma (NQF L6) in either Public Administration, Finance, Commerce, Law or Business Administration ● (Degree/ Advanced Diploma (NQF L7) an added advantage ● Minimum of 2 - 3 years working experience in either the Regulatory, Inspectorate, Law enforcement or Compliance environment ● Demonstrable experience in conducting investigations, Compliance 
Assessments and/or Audit Assessments. (added advantage) ● Practical experience with Costumer Complaints handling & Resolutions. ● Computer literacy and high level of proficiency in MS Office ● Non-endorsed driver license. 
 
Key Competencies and Attributes: ● Results driven ● Attention to detail ● Able to work and make decisions under pressure ● Ability and willingness to work extended hours Interpersonal Skills ● Excellent Communicator (written and verbal/presentation skills) ● Assertive ● Excellent public relations skills ● Judgement ● Planning ● Teamwork ● Willingness to Travel extensively. 
 
 
 
Closing Date: 13 March 2024 
 
APPLICATIONS FOR THIS POSITION MUST BE SUBMITTED VIA https://www.icasa.org.za/pages/Careers
 
Any enquiries regarding this position should be directed to careers@icasa.org.za  
NB: The email addresses provided above should be used for enquiries only. 
Applications sent by email will NOT be considered. 
 
ICASA is committed to the achievement and maintenance of diversity and equity in employment 

• If you do not hear from us within three months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• It is also the responsibility of the applicant to obtain evaluation and certification of the Recognition for Prior Learning (RPL). 
• Only candidates who meet the requirements should apply 
• ICASA actively pursues the sourcing of persons with disabilities 
• ICASA reserves the right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, verification of the applicants documents (Qualifications), and reference checks. 
• Correspondence will be entered into with shortlisted candidates only. 
• CVs from Recruitment Agencies will not be accepted. 

 
 
 
 
 

INVITATION TO SERVE ON THE CONSUMER ADVISORY PANEL OF THE INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA: NINE (09) POSITIONS

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The Independent Communications Authority of South Africa (ICASA) is a Chapter 9 institution established pursuant to section 192 of the Constitution of the Republic of South Africa, 1996 (the Constitution) to support and promote democracy in South Africa. ICASA is enjoined in terms of the Independent Communications Authority of South Africa Act, 2000(Act No 13 of 2000) read with the underlying statutes to regulate the electronic communications, broadcasting, and postal sectors in the public interest. 
ICASA hereby invites applications from suitably qualified and experienced persons to serve on its Consumer Advisory Panel (CAP) at its Head Office in Centurion for a period of three (03) years. 
 
The function of CAP includes the following: 
• Preparation and submission of quarterly and annual advisory reports to the Authority on consumer related issues resulting from the usage of electronic communications, broadcasting and postal services which will include: o Critical concerns affecting consumers with particular emphasis on persons with disabilities, senior citizens, women, youth, and people living in underservices areas. 
• Provide research on issues affecting consumers and providing a consumer perspective through commentary on relevant Regulations and regulatory projects when published for public comments. 
 
Prospective candidates must be South African citizens, and have five years’ experience in the electronic communications, broadcasting and/or postal services sector.
 
The Authority will also consider appointing representatives from organisations that represent the interest of the following groups: 
• Women 
• Youth 
• Persons with disabilities 
• SMME and/or. 
• Community based organisations or non-governmental organisations 
 
 
Disqualification in terms of Regulation 8 of the Consumer Advisory Panel Regulations of 2023 will be applicable: 
Applicants may not be appointed as panel members if he or she is not a citizen of the Republic, is not a permanent resident of the Republic, is a member of Parliament, a provincial legislature or municipal council, is an office bearer or employee of a party, movement or organisation of a party political nature, has a spouse or a partner who has a direct or indirect financial interest in the electronic communications, broadcasting or postal services sector, is declared by a court of law as mentally ill or disordered, is an un-rehabilitated insolvent, has been convicted of an offence ,after the commencement of the constitution of the Republic of South Africa,1993 (Act No.200 of 1993) and sentenced to imprisonment without the option of a fine or has at any time been removed from an office of trust on account of misconduct. 
 
To apply for these positions, please visit https://www.icasa.org.za/careers
 
Closing date: TBC 
 
All applications should include the following documents: 
1. Nomination letter. 
2. Letter of acceptance by the nominee. 
3. Nominee’s comprehensive Curriculum Vitae including qualifications; and 
4. Copy of South African Identity Document of the nominee 
 
Should you not hear from us within 12 weeks of the closing date, please consider your application unsuccessful.