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GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 
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HEALTHCARE CONTRACTS AND COMPLIANCE SPECIALIST
  • Pretoria
  • Permanent
  • Full Time
  • Disabled, EE/AA, Non EE/AA
 
Healthcare Contracts and Compliance Specialist
 
Introduction
Internal Advert – Healthcare Contracts and Compliance Specialist
The position of Healthcare Contracts and Compliance Specialist is vacant. The Healthcare Contracts and Compliance Specialist will report directly to the Healthcare Contracts and Compliance Manager and form part of the Healthcare Management Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package for this position is between R 1 193 734 per annum dependent of Skills and experience
 
The closing date for applications will be Monday, 23 February 2026.
 
Duties & Responsibilities
The Healthcare Contracts and Compliance Specialist will be required to provide support to the Contracts and Compliance Manager through the implementation of the following Key Performance Areas (KPAs):
  • Develop operational reports and manage SLA compliance by contracted managed care service providers.
  • Ensure the review of managed Care people, systems and processes is conducted during quarterly site visits.
  • Evaluate contracts for timeous notice for renewal/termination and sign-off of contracts.
  • Provide support in service provider interpretation sessions, winding down of terminated contracts and take-on sessions of new contracts within HM.
  • Provide support in the end-to-end contracting management process for the Division.
  • Support where required in respect of any provider network contracting in accordance with the approved phased programme.
  • Handle the preparation and dissemination of contract-related correspondence.
  • Support the development, implementation and monitoring of strategic and operational work plans of the Division.
  • Track contractual reporting related to approved projects of the division.
  • Support Project management of all contracts within the division to ensure that they comply with GEMS policies.
  • Participate in relevant internal forums, committees and working groups to discuss compliance and risk management when required.
  • Monitor divisional compliance with the legislative requests from various Stakeholders.
  • Ensure scheduling and compilation of divisional Policies and SOPs are up to date and in compliance with Scheme processes.
  • Ensure all contracted Service Providers adhere to BBBEE Sub-contracting requirements.
  • Facilitate the divisional audit and risk register undertakings effectively and timeously.
 
Desired Experience & Qualification
Minimum requirements are:
  • At least a 3-year Legal Degree or NQF Level 6 qualification in Compliance or risk management or similar
  • Must have at least 5 years of experience in the development of contracts, management of compliance, risk and or audit, and presentation of management reports.
  • Experience in the healthcare funding/medical scheme industry/contracting/compliance management environment or related field will be advantageous.
  • Project Management experience will be an added advantage.
  • Must be in possession of a valid driver’s license and own vehicle.
 
Skills and Behavioural Competencies:
  • Organised and have good time management skills.
  • Excellent written and verbal communication skills.
  • Analytical and problem-solving abilities.
  • Ability to work independently and prioritize competing demands.
  • Diligent work ethic with attention to detail.
  • Self-motivated, proactive and collaborative team player.
  • Resilient pressure management abilities.
 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 
 
 






​CRM DEVELOPER
  • Pretoria
  • Permanent
  • Full Time
  • Disabled, EE/AA, Non EE/AA
 
CRM Developer
 
Introduction
Internal Advert - CRM Developer
The position of CRM Developer is vacant. The CRM Developer role will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is a permanent position and will be based at GEMS Head Office, Pretoria.
The total remuneration package is Between R 954,930  and R 1,193,734 per annum , based on qualifications and experience.
The closing date for applications will be Monday, 23 February 2026. 
 
Duties & Responsibilities
The CRM Developer will be required to provide support to the Senior Manager: Application Development, and is responsible for the end-to-end design, development, integration, and stabilization of the Microsoft Dynamics CRM platform. This will be achieved through the implementation of the following Key Performance Areas (KPAs):
  • Design, develop, configure, and maintain Microsoft Dynamics 365 (Customer Engagement) solutions.
  • Develop and extend solutions using Microsoft Dataverse, Power Apps (Model-Driven and Canvas), and Power Automate.
  • Implement custom extensions using C#, .NET, and JavaScript where required.
  • Design and support integrations using APIs and Azure integration services.
  • Perform and support data migration, data cleansing, validation, and reconciliation from the other system.
  • Implement and support Application Lifecycle Management (ALM) & DevOps practices across development, test, and production environments.
  • Provide Tier 2 and Tier 3 support, including corrective and preventative maintenance.
  • Support platform upgrades, patches, and feature releases aligned with Microsoft roadmaps
  • Configure and monitor role-based security, access controls, and auditing.
  • Monitor platform security and collaborate with ICT Security and Infrastructure teams on identity, access management, and compliance controls
  • Prepare, deploy, and support managed Dynamics 365 solutions across Development, Test, UAT, and Production environments in line with approved release and change management processes
  • Act as technical lead when working with consultants, including reviewing designs and deliverables.
  • Provide technical guidance, code reviews, and quality assurance oversight
  • Translate business requirements into technical solutions and support user adoption.
  • Ensure technical documentation and release artefacts are maintained
 
Minimum Requirements
Qualification Requirements
  • Minimum a 3-year Degree, Diploma, or NQF Level 6 Qualification in Information Technology or other relevant qualification
  • Minimum 4–6 years’ experience in Microsoft Dynamics 365 CRM development and support.
  • Proven experience developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
  • Strong experience integrating Dynamics 365 with enterprise systems.
  • Familiarity with C#, ASP.NET, JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
  • Microsoft Power Platform Developer Associate (PL-400)
  • Microsoft Dynamics 365 Customer Engagement certification
  •  Azure Fundamentals (AZ-900) or higher – advantageous
 
Skills
  • Good understanding of object-oriented programming and design patterns.
  • Knowledge of mobile technologies such as of iOS and Android software development kit.
  • Experience on web service integration (SOAP, XML, etc.)
  • Experience of development using web technologies
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
  • Excellent computer literacy and MS Office skills, including Microsoft Project.
  • Experience in System Development Life Cycle is a must.
 
Behavioural Competencies
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
  • Excellent computer literacy and MS Office skills, including Microsoft Project.
  • Experience in System Development Life Cycle is a must.
  • Sound qualitative and quantitative analysis skills.
  • Excellent communication and writing skills.
  • Strong analytical skills with attention to detail; and
  • Must be a self-starter.
 
Desirable
  • Have an understanding of medical schemes industry.
  • and Experience working in large, complex, or regulated environments (public sector experience advantageous).
 
 
Package & Remuneration
The total remuneration package is between R 954,930  and R 1,193,734 per annum , based on qualifications and experience..
 
Disclaimer
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. GEMS' approved employment equity plan and targets will be considered as part of the recruitment process. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
An employee must be in their current role for at 12 months before they will be considered for other vacancies within the Scheme.
GEMS reserves the right not to proceed with an appointment.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE










RESEARCH SPECIALIST - HEALTH POLICY
  • Pretoria
  • Permanent
  • Full Time
  • Disabled, EE/AA, Non EE/AA
 
Research Specialist - Health Policy
 
Introduction
Internal Advert - Specialist: Research – Health Policy
The Specialist: Research (Health Policy) position is vacant. The Specialist Research (Health Policy) will report directly to the Senior Manager: Health Policy and forms part of the Research and Development Division. The position is based at Head Office, Pretoria.
The total remuneration package for this position is between R1,165,101 and R1,456,304 per annum dependent of Skills and experience
 
The closing date for applications will be Monday, 23 February 2026.
 
Duties & Responsibilities
The Specialist: Research (Health Policy) will be required to perform the following functions within the Research and Development Division under the supervision of the Senior Manager: Health Policy:
  • Support the implementation of the Scheme’s Research Strategy through evidence-based research that informs health policy and strategic decisions.
  • Conduct and manage epidemiological and operational research to identify patterns, causes, and risk factors of diseases affecting Scheme members.
  • Lead and execute research projects from conceptualisation to completion, including study design, data analysis, and dissemination of results.
  • Develop and apply qualitative and quantitative research methodologies and ensure rigorous adherence to ethical research principles.
  • Translate research findings into actionable insights and present recommendations to Management, Committees, and the Board of Trustees.
  • Collaborate with internal stakeholders and external partners, including academic and research institutions, to enhance research capacity and quality.
  • Publish research outcomes in peer-reviewed journals and present at relevant conferences and forums (including Universal Healthcare and public sector policy forums).
  • Provide technical support in data interpretation, statistical analysis and the development of research outputs and communication materials.
  • Ensure compliance with legislation and research ethics, including POPIA, the National Health Act, and other applicable laws and regulations.
  • Manage research risks and maintain proper documentation and reporting of research projects to ensure transparency and accountability.
 
Desired Experience & Qualification
Qualification requirements are
  • A Bachelor’s Degree in a relevant Health Science discipline such as Public Health, Clinical Epidemiology, Medicine, Pharmaceutical Sciences, or Medical Sciences.
  • A Master’s Degree in Public Health, Epidemiology, Biostatistics, or a related health discipline is essential.
  • A PhD in Public Health, Epidemiology, Biostatistics, or a related field will be an added advantage
 
Experience Required
  • 3–5 years of experience within a research environment, preferably in health policy, public health, or epidemiology.
  • Demonstrated experience with data collection, statistical analysis, literature reviews, and publication in peer‑reviewed journals.
  • Proficiency with statistical and analysis software such as STATA, R, EPINFO, MAXQDA, or NVIVO.
  • Proven ability to prepare scientific reports, research protocols, and policy briefs.
  • Strong presentation and communication skills, with the ability to simplify complex research findings for non‑technical audiences
 
Skills / Behavioural Competencies
  • Critical Thinking and Analytical Skills – Demonstrates logical and evidence‑based reasoning in research.
  • Problem Solving and Innovation – Applies creative and practical approaches to research challenges.
  • Attention to Detail – Ensures accuracy, completeness, and adherence to methodology.
  • Collaboration and Communication – Works effectively with internal and external stakeholders.
  • Adaptability – Responds positively to evolving research needs and priorities.
  • Ethical Conduct – Upholds research integrity and data confidentiality.
  • Project Management Skills – Manages projects efficiently within deadlines and budgets.
  • Continuous Learning – Keeps abreast of analytical, methodological, and technologica  advancements.
 
Desirable
  • Understanding of the medical schemes industry, health policy environment, or healthcare system regulations will be highly advantageous
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE




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