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GAUTENG DEPARTMENT OF E-GOVERNMENT 
 
It is the department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. 
 
APPLICATIONS: Applications must be submitted on form z83, obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents. All applications should be delivered to: Gauteng Department of e-Government, Imbumba House, 75 Fox Street, Marshalltown, 2107 or Applicants can apply online at: www.gautengonline.gov.za.
 
CLOSING DATE : 05 April 2019 
 
 
NOTE: Applications must be submitted on form Z83 (obtainable from any Public Service department) and must be completed in full and page 2 duly signed. Clear indication of the post and reference number that is being applied for must be indicated on your Z.83. A recent, comprehensive CV, specifying all qualifications and experience, with respective dates and certified copies of qualifications and ID (not older than 6 months) must be attached. General information: Short-listed candidates must be available for interviews at a date and time determine by the Gauteng Department of e-Government. Successful candidates maybe be subjected to competency assessment and must obtain a positive security clearance. Applications received after the closing date as well as those who do not comply with the requirements will not be taken into consideration. If you have not received a response from this institution within three months of the closing date, please consider your application unsuccessful. The Gauteng Department of e-Government reserves the right to fill or not fill the above-mentioned posts. 
 

 
MANAGEMENT ECHELON

 

DIRECTOR: OFFICE OF THE HOD REF NO: REFS/003731 
(Performance-based: 5 year Fixed-Term Employment Contract) 
Branch: HOD’s Office 
SALARY: R1 005 063 per annum (all-inclusive remuneration package) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Grade 12 Certificate plus a SAQA recognized NQF level 7 qualification in Business Management/Public Administration. Minimum of 5 years in a middle managerial role. 6-8 years’ experience in the Strategic planning, information management & monitoring and/or Management field. Ability to develop, interpret and apply policies, strategies and legislation. Good understanding of legislative frameworks governing planning and reporting in the public sector, corporative governance, risk management and internal audit. 
 
DUTIES: Facilitate the provisioning of strategic direction and monitor the implementation of the strategic objectives and resources of the directorate. Ensure economical management and utilization of resources allocated to the HODs office. Oversee and ensure effective secretariat support. To develop and ensure the implementation and maintenance of administrative systems and procedures in the HOD s office. Provide management and strategic support for the effective delivery of services. Ensure appropriate accessibility arrangement for key stakeholders to the office of the HOD. Provide strategic and management support to the office of the HOD. Ensure efficient liaison between the office of the MEC and HOD. Provide effective and efficient management in establishing and maintaining systems for effective workflow to enable enhanced function of the Department through Branches of the Department. Monitor Compliance with relevant committees and legislature bodies to which the department account. Facilitate and prepare monthly management reports for the HOD. Coordinate the planning and budgeting for the office of the HOD. Supervise the provision of effective secretariat services to formalised decision making structures in the Department. Ensure that all reports from different branches in the Department are coordinated, analysed and consolidated. Ensure document management and classification of documents. Manage staff performance in the office of the HOD. Develop, implement and monitor the strategic and business planning framework for the department. Monitor and evaluate all strategic and operational management and programme implementation processes. Co-ordinate and compile reports to relevant stakeholders, i.e. the annual report, legislature reports, legislature questions, etc. Interpret and analyse reports. Develop, implement and manage systems to ensure continuous improvement of organisational performance. Develop and implement appropriate knowledge management concept, strategy and systems. 
 
ENQUIRIES: Mr. Errol Ogle Tel No: (011) 689 6861 
 


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DIRECTOR: IT OPERATIONS SUPPORT REF NO: REFS/003732 
(Performance-based: 5 year Fixed-Term Employment Contract) 
Branch: ICT 
SALARY: R1 005 063 per annum (all-inclusive remuneration package) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Grade 12 Certificate plus a SAQA recognized NQF level 7 qualification in IT or Business Administration. Minimum 5 years in Middle Management role ideally managing an ICT related unit. Experience in managing and monitoring service performance. Partner and customer relationship management. Coordination of diverse range of stakeholder’s service activities. Extensive experience in an IT related environment. 
 
DUTIES: Define business strategy for a service and the business processes it supports. Define business processes and business requirements for a service. Lead and manage a significant service personnel. Coordinate activities between multiple support groups to ensure adherence to service level agreements where other groups are needed to resolve a single Service Desk incident. Provide leadership for incident management processes. Provide leadership for communication standards and methods across the IT Services. Provide leadership and coordination for incidents which involve large scale or high-profile outages. Ensure efficient flow of problem tickets through the Problem Management process. Work with business owner to determine strategy and service level goals for a service. Overall accountability for defining the service, ensuring services are delivered in accordance with agreed business requirements and managing the service lifecycle. Optimise IT infrastructure capabilities, services and support to minimise service outages and provide sustained levels of service to meet business requirements. Tactically manage resources and strategically plan for future resource requirements. Maintain and improve the level of service to the Customer base. Diagnose the root causes of incidents in an effort to proactively eliminate and manage them. Restore normal acceptable service with minimal impact on the business. Obtain value for money from suppliers and provide seamless quality of IT service to the business by ensuring that all contracts and agreements with suppliers support the needs of the business and that suppliers meet their contractual commitments. 
 
ENQUIRIES: Mr. Errol Ogle Tel No: (011) 689 6861