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GAUTENG DEPARTMENT OF E-GOVERNMENT 
 
It is the department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. 
 
APPLICATIONS: All applications should be delivered to: Gauteng Department of e-Government, Imbumba House, 75 Fox Street, Marshalltown, 2107 or Applicants can apply online at:www.gautengonline.gov.za. 
 
CLOSING DATE : 14 December 2018 
 
NOTE: Applications must be submitted on form z83, obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents. The completed and signed form should be accompanied by a recently updated CV and originally certified copies of qualifications with a SA ID document, (certification should not be more than 6 months old). Failure to submit all requested documents will result in the application being disqualified. 
 
 
OTHER POSTS
 
 
DEPUTY DIRECTOR: MONITORING AND EVALUATION REF NO: REFS/003486 
Directorate: Monitoring & Evaluation 
SALARY: R697 011 per annum (All-inclusive remuneration package) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric certificate plus a Bachelor's Degree/National Diploma in Business, Management or related 3-year tertiary qualification (NQF 6) with a minimum of 3-5 years in a strategy management field relating to Performance management and reporting OR Matric plus 7-8 years’ experience in strategy management field relating to performance management and reporting. 
 
DUTIES: Develop, implement and manage a departmental monitoring and evaluation framework and systems. Collect, collate and analyse information for purposes of timeous and accurate quarterly and annual reporting to stakeholders. Conduct routine Quality Assurance checks on data. Ongoing collection, collation, verification and storage of evidence files against outputs. Conceptualise Evaluation studies, Development of an Evaluation plan for approval, Commission an Evaluation, manage the evaluation process and use of evaluation findings for programme improvement. 
 
ENQUIRIES: Mr. Oscar Baloyi Tel No: (011) 689 4648 
 
 
 
 
OFFICE MANAGER: HOD’S OFFICE REF NO: REFS/003519 
Branch: HOD’s Office 
SALARY: R697 011 per annum (All-inclusive remuneration package) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric plus a Secretarial/Office Administration Diploma or equivalent qualification with 3-5 years’ experience in secretarial/administration or Matric plus 7-8 years’ experience in secretarial/administration. 
 
DUTIES: To render an efficient and professional front-end administrative support service to the Head of Department in a work environment where secretarial support to the manager needs to be performed at an advanced level. Strategic office administration and document management. Team administration support. Stakeholder/customer liaison. Meeting management. Secretarial and reception team management. Liaise with the: Head of Department, Senior Managers / Supervisors / Team Leaders and other Departments – HOD, Executive Team Members.
 
ENQUIRIES: Mr. Oscar Baloyi Tel No: (011) 689 4648 
 
NOTE: The secretarial role in this post will be performed in an environment where it is required that the functions be performed at an advanced level. The job demands that the incumbent exercises discretion and work without close supervision. Furthermore, the job requires an in-depth knowledge of the relevant prescripts, procedures and the work environment. 
 
 
 
 
 
 
ASSISTANT DIRECTOR: COPYWRTING AND NEW MEDIA REF NO: REFS/003520 
Directorate: Strategy and Media Liaison 
SALARY: R356 289 per annum (plus benefits) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric plus minimum of National Diploma in Journalism/Marketing/Communication or related with 2-3 years’ experience in communication or Matric plus 6-7 years’ experience in communication. 
 
DUTIES: The incumbent will identify, select and acquire information for the Department’s digital platforms. Research, collate, write and upload on the department’s website, intranet and social media content. Knowledge and use of content management systems, updating and maintaining website, intranet and social media content. Maintain quality control across the organisation’s digital platforms. Maintain formal and informal relationships with internal and external stakeholders. Coordinating web related and social media projects and activities, promote the department’s social media campaigns. Evaluating website, intranet and social media and making recommendations. Enhance the organisation’s digital platforms as a communication tool. Assist with other communications projects as directed. 
 
ENQUIRIES: Mr. Oscar Baloyi Tel No: (011) 689 4648 
 
 
 
 
 
ASSISTANT DIRECTOR: DESKTOP SUPPORT REF NO: REFS/003508 (X2 POSTS) 
Branch: ICT 
SALARY: R356 289 per annum (plus benefits) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric plus a minimum of National Diploma in Information Technology with 2 – 3 experience in desktop support environment or Matric plus 6 - 7 years’ experience in a desktop support environment. Some experience in a volume driven processing centre environment will be an advantage. 
 
DUTIES: Lead DTS team to perform Desktop application support service. Lead DTS team to perform Desktop technology support service. Lead DTS team to the coaching and mentoring of leaderships. Ensure satisfied user community. Lead DTS team to perform technical support of transversal applications. Management of information. Lead DTS team to perform hardware, software, and application installations, configuration and upgrades. Lead DTS to manage hardware, software, and application problems, and installations. Interpret and translate customer requirements. Perform quality checks. Ensure satisfied user community. Provide desktop support. Perform problem Resolution. Document problems and resolutions. Communicate with DTS team and users. Perform quality checks. 
 
ENQUIRIES: Ms. Portia Makotwane Tel No: (011) 689 8898 
 
 
 
 
SENIOR PRACTITIONER: DESKTOP SUPPORT REF NO: REFS/003507 
Directorate: Infrastructure 
SALARY: R299 709 per annum (plus benefits) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric plus a minimum of National Diploma in Information Technology with 1 - 2 years’ experience in IT/Desktop Support environment or Matric plus 5 - 6 years’ experience in IT/Desktop Support environment. Microsoft MCSE or MCSA will be an added advantage. Working knowledge of Microsoft Windows as well as various software packages including Microsoft Office. Excellent IT skills and computer literacy. Previous Experience within a customer service role. 
 
DUTIES: To provide support end-user devices, software and applications. Responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications. Assist all our users with any logged IT related incident when called upon. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Accurately record, update and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade different types of software and hardware. Resolve incidents with printers, copiers and scanners. Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Maintain excellent verbal communication skills with the ability to communicate effectively with staff. To create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. 
 
ENQUIRIES: Mr Themba Psungo Tel No: (011) 689 6980 
 
 
 
 
 
SENIOR ADMIN OFFICER: JUNIOR CONSULTANT ERP TECHNICAL SUPPORT REF NO: REFS/003503 
Directorate: Applications Competency Centre 
SALARY: R299 709 per annum (plus benefits) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric Plus National Diploma/Degree in Information Technology/ Commerce with 1-2 years’ relevant ERP experience. OR Matric with 5-6 years’ relevant ERP experience. The incumbent must have worked within ERP Implementation methodology such as ASAP and must have SAP ERP Authorisation experience. Relevant SAP ERP Authorisation Certification an added advantage. 
 
DUTIES: Work within a project team solving product problems or performance issues. Assist in the determining and development of functional system specifications. Analyse business problems and participates in the development of appropriate system solutions. Assist in configuring the software to replicate the required business processes. Participates in the design and development of system changes. Assist in evaluating system performance and in making recommendations to improve the performance. Assist in testing, modifying and documenting system design. Participate in workshops and presentations to validate business requirements and solutions with the end user community. Assist in identifying, documenting, and resolving system performance issues. Participate in the creation of required documentation. Provide technical system support to user groups where required. Work with project team to develop migration programs for from old to new system platforms. Execute performance testing and validating of results through reporting. Manage multiple high priority activities. 
 
ENQUIRIES: Mr Themba Psungo, Tel No: (011) 689 6980 
 
 
 
 
 
SENIOR ADMIN OFFICER: JUNIOR CONSULTANT ERP CRM REF NO: REFS/003505 
Directorate: Applications Competency Centre 
SALARY: R299 709 per annum (plus benefits) 
CENTRE: Johannesburg 
 
REQUIREMENTS: Matric Plus National Diploma/Degree in Information Technology with 1-2 years’ relevant ERP experience OR Matric with 5-6 years’ relevant ERP experience. The incumbent must have worked within ERP Implementation methodology such as ASAP and must have SAP CRM & SAP ITSM configuration experience. Relevant ERP qualification would be an added advantage. 
 
DUTIES: Work within a project team solving product problems or performance issues. Assist in the determining and development of functional system specifications. Analyse business problems and participates in the development of appropriate system solutions. Assist in configuring the software to replicate the required business processes. Participates in the design and development of system changes. Assist in evaluating system performance and in making recommendations to improve the performance. Assist in testing, modifying and documenting system design. Participate in workshops and presentations to validate business requirements and solutions with the end user community. Assist in identifying, documenting, and resolving system performance issues. Participate in the creation of required documentation. Provide technical system support to user groups where required. Work with project team to develop migration programs for from old to new system platforms. Execute performance testing and validating of results through reporting. Manage multiple high priority activities. 
 
ENQUIRIES: Mr Themba Psungo Tel No: (011) 689 6980