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FOOD AND BEVERAGES MANUFACTURING INDUSTRY SECTOR EDUCATION AND TRAINING AUTHORITY (FOODBEV SETA)
“Your skills partner”
 
Food and Beverages Manufacturing Sector Education and Training Authority (Foodbev SETA) is a schedule 3A Public entity established in terms of the Skills Development Act, 97 of 1998.
 
ETQA Coordinator 
Ref: ETQAC/12/18
Department: ETQA
Employment:  Permanent: Employment Contract is limited to the licence duration of the SETA.
Report:  Specialist: ETQA
 
Purpose: To provide implementation and coordination support to the quality assurance function in line with FoodBev SETA policies, plans and strategies 
 
 
Roles and Responsibilities:
Perform Co-ordination of QCTO processes
 Attend to AQP (Assessment Quality Partner) queries and advise Training Providers on assessment processes
 Review and assist Training Provider requests for assessments
 Ensures that all QCTO requirements of the SETA are adhered to
 Monitors Service Provider’s adherence to AQP requirements and that of the QCTO.
 Represents FoodBev SETA at ETQA forums as and when required.
 Coordinates events such as meetings, workshops and site visits.
 Provides support on the AQP/QCTO administrative systems for all stakeholders.
 Receives records, distributes and tracks all incoming and outgoing correspondence / submissions in order to improve response time of stakeholder correspondence.
 Provides documentation upon request to stakeholders.
 Maintains the Service Provider details on the Management Information System to ensure accurate and current information.

 Scan and upload all QCTO/AQP documents onto systems for record purposes.
 Verify the database of recommended certificates and learner records.
 Assist stakeholders in relation to feedback requests for recommended certificates to the QCTO.
 Respond to enquiries relating to certificates recommended to the QCTO by liaising with other internal departments, if necessary to resolve issues.
 Produce certification recommendation reports on a monthly and quarterly basis.
 Assist Auditors by preparing the audit packs as requested for both internal and external audits related to certification recommended to the QCTO.
 Provide adhoc administrative assistance as and when required.
 Maintain and update ETQA databases
 Assist in the drafting of QCTO quarterly report
 Assist in QCTO liaison regarding all QCTO delegated functions
 Assist with the development and maintenance of the Quality Management system for QCTO implementation
 Research and benchmark other SETA QCTO pilot projects and implementation plans
 Monitor the development of new qualifications and latest development on the legacy and/or current QCTO qualifications
 Monitor and ensure SAQA/QCTO qualifications and unit standards amendments
 Monitor and ensure QCTO qualifications and/or part qualifications development and implementation.
 Participate in SAQA and QCTO structures, liaise with the structures and provide reports on outcomes and resolutions of working groups and meetings
 Monitor, assist with and ensure that ETQA queries are resolved timeously and request attended to.
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Perform other ETQA relevant functions
 Coordinate the QCTO implementation plans
 Compile ETQA Reports
 Compile AQP/DQP/QCTO Reports
 
People / Staff Management
 Guide, lead and direct staff so that they are able to achieve the objectives set for them
 Monitor and manage staff performance of staff within the division as appropriate in compliance with the Performance Management policy and processes
 Ensure achievement of department planned goals and targets.
 Coach and mentor staff as appropriate to improve performance
 Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
 Practice sound labour relations within the approved conditions of service
 Ensure the implementation and adherence of the human resources policies, procedures and practices within the department
 Ensure that the values of FBS are understood and lived Essential Requirements
 A National Diploma in Public Administration (NQF Level 6) or equivalent.
 3 – 5 administration experience of which 3 years must have been in quality assurance.
 Understanding of the transformative elements of the HRD legislation (Skills Development Act, SAQA Act, etc.)
 Exposure to auditing
 Knowledge of industry legislation, the various stakeholders, their responsibilities, and compliance requirements
 A valid SA driver’s license
 
Competencies/ Skills required
Skills
 Interpersonal
 Problem solving
 Analytical
 Strategy Management
 Leadership/Supervisory
 Presentation
 Reporting
 Planning
 
ATTRIBUTES
 Innovation
 Team player
 Tact
 Judgement
 Strategic thinker
 Proactive
 
Other requirements
 Required to work extensive hours
 Undertake any reasonable duties as required by management
 Required to travel