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FINANCIAL SECTOR CONDUCT AUTHORITY (FSCA) VACANCIES
FINANCIAL SECTOR CONDUCT AUTHORITY (FSCA)
ANALYST - POLICY SUPPORT DEPARTMENT (Pretoria)
Reference Number FSCA 976
Description
Purpose of the Job:
To provide support and undertake research and analysis on trends in financial consumer behaviour, financial products and services, and financial sector policy matters such as financial inclusion. To disseminate information to relevant departments within the FSCA and participate in developing the regulatory and supervisory frameworks to support the achievement of the FSCA’s mandate, including ensuring better customer outcomes in the financial sector. The person appointed to this position will report to the Senior Specialist: Policy Support.
Key Performance Areas:
• Support the development and implementation of policy for the FSCA
• Support the implementation of research for the FSCA
• Support the conducting of research on trends in the financial sector industry, consumer behaviour, financial products and services, and other issues related to the regulatory responsibilities of the FSCA;
• Disseminate research findings to support evidence and risk-based regulation and supervision; and
• Stay abreast of best practises and relevant domestic and international developments in the field of market conduct regulatory approaches to drive pro- active research;
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: Problem analysis; good interpersonal skills and emotional intelligence; stakeholder relation skills; research skills; ability to execute research projects; ability to communicate clearly both verbally and in writing; ability to author documents; ability to prioritise projects and tasks; analytical skills and ability to think and operate strategically; ability to work under pressure; ability to work independently and in a team.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A degree in Economics, Development Economics, Social Sciences or Law with 3 – 5 years’ experience in a research or policy environment. Knowledge and understanding of research methodologies, the financial services industry and financial services products and services.
Closing Date: 11 October 2024
Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Pretoria
PLEASE APPLY HERE
ANALYST - POLICY SUPPORT DEPARTMENT (Pretoria)
Reference Number FSCA 976
Description
Purpose of the Job:
To provide support and undertake research and analysis on trends in financial consumer behaviour, financial products and services, and financial sector policy matters such as financial inclusion. To disseminate information to relevant departments within the FSCA and participate in developing the regulatory and supervisory frameworks to support the achievement of the FSCA’s mandate, including ensuring better customer outcomes in the financial sector. The person appointed to this position will report to the Senior Specialist: Policy Support.
Key Performance Areas:
• Support the development and implementation of policy for the FSCA
• Support the implementation of research for the FSCA
• Support the conducting of research on trends in the financial sector industry, consumer behaviour, financial products and services, and other issues related to the regulatory responsibilities of the FSCA;
• Disseminate research findings to support evidence and risk-based regulation and supervision; and
• Stay abreast of best practises and relevant domestic and international developments in the field of market conduct regulatory approaches to drive pro- active research;
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: Problem analysis; good interpersonal skills and emotional intelligence; stakeholder relation skills; research skills; ability to execute research projects; ability to communicate clearly both verbally and in writing; ability to author documents; ability to prioritise projects and tasks; analytical skills and ability to think and operate strategically; ability to work under pressure; ability to work independently and in a team.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A degree in Economics, Development Economics, Social Sciences or Law with 3 – 5 years’ experience in a research or policy environment. Knowledge and understanding of research methodologies, the financial services industry and financial services products and services.
Closing Date: 11 October 2024
Work Level Skilled
Job Type Permanent
Salary Market Related
EE Position Yes
Location Pretoria
PLEASE APPLY HERE
CONTRACT MANAGEMENT SPECIALIST - ICT GOVERNANCE, RISK AND COMPLIANCE DEPARTMENT (Pretoria)
Reference Number FSCA – 298
Description
Purpose of the Job:
The ICT Contract Management Specialist will manage the contract lifecycle within the ICT services and cybersecurity domains. This role will focus on contract drafting, negotiation, formulation, and Service Provider Contract management, ensuring compliance with legal requirements, corporate governance, and risk mitigation. Central record keeping and updating of all ICT contracts. Align to the South African contract laws, Public Finance Management Act (PFMA) regulations, and supply chain management processes, for ICT and cybersecurity-related contracts. The person appointed to this position will report to the Departmental Head: ICT Governance, Risk and Compliance.
Key Performance Areas:
• Draft, review, and amend ICT contracts where required, (e.g. licensing agreements, procurement contracts).
• Act as the key contact and subject matter expert for all contract-related and tender activities. This includes negotiating contract terms, conditions, modifications, penalties and incentives, while working with key stakeholders to ensure that their requirements are met.
• Manage the contract execution process, resolving problems, mitigating delays, mediating disputes and escalating issues.
• Assist with the development and Service Level Agreements (SLAs), and be responsible for the final versions of requests for information.
• Establish ICT contract management objectives, procedures, templates and workflow processes for Service Provider contracts and deliverable schedules and manage a contract register containing a database of all executed contracts.
• Ensure that the Service Provider(s) are compliant with FSCA’s internal rules and regulatory obligations.
• Evaluate Service Provider performance based on contract terms (e.g., quality of services, adherence to deadlines).
• Manage contract performance review meetings with key Service Providers to ensure delivery against objectives and contract budgets, develop regular reports on contract milestones and performance, and inform internal customers, vendors and management of activities and progress through regular written and verbal communication.
• Provide recommendations for improvements to processes, procedures, workflow and organizational structures for procurement plans and ICT contract management.
• Establish clear processes for the involvement of supply chain and legal resources in the contracting life cycle.
• Resolve and/or recommend any Service Provider performance issues in a timely manner.
• Oversee the full lifecycle of contracts, from initiation and negotiation through execution, monitoring, and renewal/termination.
• Ensure timely renewal or termination of contracts to avoid service interruptions or unfavourable conditions.
• Coordinate with relevant departments to ensure smooth execution of contract lifecycle processes.
• Identify and assess risks associated with ICT contracts, including Service Provider reliability and contract obligations.
• Develop and implement risk mitigation strategies aligned to the ICT Risk portfolio.
• Prepare contingency plans for potential contract or Service Provider-related risks.
• Conduct periodic audits of Service Provider performance and compliance.
• Maintain accurate and organised records of all ICT contract-related documentation.
• Prepare regular reports on contract status, performance, and compliance for stakeholders.
• Document changes or amendments to contracts in a timely manner.
Other Key Competencies:
The candidate must demonstrate the following skills and attributes:
Good planning and organisation skills. Good communication skills including writing and verbal, interpersonal skills, good computer skills (MS Word, Excel, PowerPoint, MS Teams). Ability to work individually and in a team, ability to work under pressure, extensive hours, multi-tasking and self-supervision. The candidates should have a sense of responsibility, loyalty and honesty.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
Bachelor’s degree in law with a specialisation in contract or commercial law, with a strong foundation in South African legal standards or a related discipline with at least 5 years’ working experience within an Information Technology (IT) environment. A 5 year’s minimum experience in IT contract management, particularly in cybersecurity and ICT services. Strong knowledge of the Public Finance Management Act (PFMA) and supply chain management practices in a government or corporate environment. Proven ability to draft, negotiate, and manage IT and cybersecurity contracts with a focus on legal compliance and risk management. Familiarity with regulatory frameworks such as POPIA, ECTA, and IT governance standards (e.g., ISO 27001, ITIL.
Closing Date : 04 October 2024
Work Level Mid-Level
Job Type Permanent
Salary Market Related
EE Position Yes
Location Pretoria
PLEASE APPLY HERE
DESKTOP TECHNICIAN - ICT APPLICATIONS, INFRASTRUCTURES AND OPERATIONS DEPARTMENT (Pretoria)
Reference Number FSCA: 950
Description
Purpose of the Job:
To provide first point of contact for IT services and assist clients with hardware and software related technical issues and to provide on-site or remote IT technical assistance including troubleshooting of IT issues. The person appointed to this position will report to the Infrastructure Manager.
Key Performance Areas:
• Manage the FSCA ICT service desk function as an entry point or single point of contact (SPOC) for business users.
• Respond to calls on ICT Call Centre telephone system.
• Log, categorise, prioritise and route service tickets on the ICT incident management platform.
• Respond to incidents and service requests and ensure that they are successfully finalised and update stakeholders accordingly.
• Identify, analyse, troubleshoot and resolve computer problem affecting user’s ability to perform business functions.
• Install, configure, modify and delete user settings according to the FSCA operating standards on new and existing user computers.
• Setup and configure application clients on new and existing user computers.
• Monitor application processes and availability.
• Create new user and computer profiles and retire old users and computer profiles from the user computers.
• Escalate application related queries to other ICT departments whilst adhering to approved governance frameworks.
• Manage, maintain and support of the audio-visual equipment in the boardroom and all collaboration solutions.
• Provide management of the FSCA printer services in the FSCA environment.
• Install and configure security end point protection and mail encryption solution and ensure that they are always set up as per the FSCA’s policies and principles.
• Liaise with external vendors to resolve incidences and problems whilst observing governance.
• Participating in team meetings, team discussions and workshops.
• Undertake research to investigate improvement of service support to the FSCA
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role. Hands-on experience with Windows or Linux or Mac OS environments. Working knowledge of office automation products and computer peripherals, like printers and scanners. Knowledge of network security practices and anti-virus programs. Ability to perform remote troubleshooting and provide clear instructions. Excellent problem-solving and multitasking skills. Customer-oriented attitude.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A National Diploma in IT or Computer Systems or equivalent. A+ or N+ITIL Foundation certification. Minimum 1-2 years of Desktop Support Experience.
Closing Date: 4 October 2024
Work Level Junior
Job Type Permanent
Salary Market Related
EE Position Yes
Location Pretoria
PLEASE APPLY HERE