FIDELITY SERVICES GROUP IS HIRING

HYBRID RESIDENTIAL SALES CONSULTANT - WELKOM
Fidelity Services Group
Welkom, Free State
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - KIMBERLEY
Fidelity Services Group
Kimberley, Northern Cape
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid driver’s license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - KLERKSDORP
Fidelity Services Group
Klerksdorp, North West
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid driver’s license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID RESIDENTIAL SALES CONSULTANT - MPUMALANGA (NELSPRUIT)
Fidelity Services Group
Mbombela, Mpumalanga
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID RESIDENTIAL SALES CONSULTANT - (LIMPOPO) LEPHALALE
Fidelity Services Group
Lephalale, Limpopo
Permanent

APPLY

Posted 06 February 2023 - Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - MIDDELBURG
Fidelity Services Group
Middelburg, Eastern Cape
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid driver’s license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - BRITS
Fidelity Services Group
Brits, North West
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - POLOKWANE
Fidelity Services Group
Polokwane, Limpopo
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID RESIDENTIAL SALES CONSULTANT - BRITS
Fidelity Services Group
Brits, North West
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID RESIDENTIAL SALES CONSULTANT - RUSTENBURG
Fidelity Services Group
Rustenburg, North West
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

RESIDENTIAL SALES CONSULTANT - JOHANNESBURG
Fidelity Services Group
Johannesburg, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: RESIDENTIAL SALES CONSULTANT

Reporting to: Sales Manager
PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

RESIDENTIAL SALES CONSULTANT - PRETORIA
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: RESIDENTIAL SALES CONSULTANT

Reporting to: Sales Manager
PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

DIRECT SALES TEAM LEADER - PRETORIA
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
REPORTS TO: Regional Direct Sales Manager
MAIN PURPOSE OF JOB: To drive the sales to achieve the required rented and new client targets.

QUALIFICATION & EXPERIENCE:

Matric
Direct Sales experience
Training experience advantageous

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Computer Literate (MS Office, Email and Internet)
Achieve revenue sales target(self and team)
Cold calling for rented and new clients( Self and Team)
Networking for leads
Planning and implementing of Expo’s and shopping centre display
Planning and implementing area-specific drives
Drive the team to achieve rented and new client targets
Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
People management, including all HR related issues as well as staff development
Identify Training and development needs among staff and coach accordingly
Work closely with the staff members to identify and solve queries
Staff Wellbeing

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - FAR EAST
Fidelity Services Group
Benoni, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - BLOEMFONTEIN
Fidelity Services Group
Bloemfontein, Free State
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - VAAL (VANDERBIJLPARK)
Fidelity Services Group
Klerksdorp, North West
Permanent

APPLY

Posted 06 February 2023 - Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID RESIDENTIAL SALES CONSULTANT - WITBANK
Fidelity Services Group
Emalahleni, Mpumalanga
Permanent
APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SALES CONSULTANT VACANCY: Residential Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

HYBRID SMALL COMMERCIAL SALES CONSULTANT - LIMPOPO (LEPHALALE)
Fidelity Services Group
Lephalale, Limpopo
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
SMALL COMMERCIAL SALES CONSULTANT VACANCY:
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent
Valid drivers license
Own reliable working vehicle
PSIRA Grade C - Advantageous

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence and own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

DIRECT SALES CONSULTANT - PRETORIA
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
REPORTS TO: Direct Sales Team Leader

MAIN PURPOSE OF JOB:

To drive the sales to achieve the required rented and new client targets.

QUALIFICATION & EXPERIENCE:

Matric
Direct Sales experience - 2 years (field)
Drivers license
Training experience advantageous

DUTIES

Cold calling for rented and new clients (Self and Team)
Achieve revenue sales target (self and team)
Networking for leads
Planning and implementing of Expo’s and shopping centre displays
Planning and implementing area-specific drives
Drive the team to achieve rented and new client targets
Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
Work closely with the staff members to identify and solve queries
Staff Wellbeing

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

DIRECT SALES CONSULTANT - JOHANNESBURG
Fidelity Services Group
Johannesburg, Gauteng
Permanent
APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales
Job Description
REPORTS TO: Direct Sales Team Leader
MAIN PURPOSE OF JOB:

To drive the sales to achieve the required rented and new client targets.

QUALIFICATION & EXPERIENCE:

Matric
Direct Sales experience - 2 years (field)
Drivers license
Training experience advantageous

DUTIES

Cold calling for rented and new clients (Self and Team)
Achieve revenue sales target (self and team)
Networking for leads
Planning and implementing of Expo’s and shopping centre displays
Planning and implementing area-specific drives
Drive the team to achieve rented and new client targets
Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
Work closely with the staff members to identify and solve queries
Staff Wellbeing

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

RECONNECTION ALARM SALES CONSULTANT - PRETORIA
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
DEPARTMENT: SALES
POSITION: SALES CONSULTANT: RECONNECTIONS

REPORTS TO: DIRECT SALES MANAGER

MAIN PURPOSE OF JOB:
To effectively quote and sign up potential clients requiring the services of ADT Security. Incumbent’s main focus is to sign up reconnections (clients that move out of an existing ADT premises, signing up the new owner).

QUALIFICATION & EXPERIENCE:

Matric
PSIRA Grade C
5 year’s sales experience
Knowledge of a broader spectrum of alarm system.

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Computer Literate (MS Office, advanced Excel, PowerPoint)
Listener experience (advantageous)
Valid driver’s licence (advantageous)
Own Reliable car (advantageous)
Ability to handle conflict and work under pressure.
High energy levels
ADMINISTRATION
All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing.
Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00. The only exception will be for the consultant to “walk” the paperwork personally
Accurate submission of reports \ research information to department heads or hub leaders when required
Timeous submission of cell phone statements and commission sheets.
HANDLING OF LEADS
Appointments will be booked between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators. Leads received today will be booked for tomorrow; there will be the exception for urgent calls.
Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check.
Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded.
Alarm only (no radio link-up - only alarm equipment).
Full alarm (complete new alarm with radio link-up).
Panic Alarm (panic system with radio link-up) to Department Heads coded list for closing ratio’s etc. List to include consultant’s name and number of appointments.
SELLING
Handling all the ADT clients that relocate / move
Responsible to sign up the new tenant/owner of the existing ADT property and show the client how to operate the alarm system (Handover)
Test the system from the property while he/she is at the appointment
In the event of an existing client relocating, Sales Consultant to sign him up at the new premises
Possess the skills to do a link-up and an installation quotation.
To quote, design alarm systems and advise client of security needs
Payments for installation remains the consultant responsibility, remember you will only receive installation commission once payment has been received in full
Technical liaison regarding installation booking – follow up
AFTER SALES SERVICE
Should the client request a service call from you please ensure that this is handed over to technical department
Liaison with technical to ensure that installation has been completed in full
Courtesy calls to clients for installation follow up and referral business.
GENERAL
Assisting as and when required with street promotions
Attending meetings, training, conferences and workshops when required.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

RESIDENTIAL ALARM SALES CONSULTANT -BRYANSTON
Fidelity Services Group
Sandton, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
Reporting to: Sales Manager
PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.

QUALIFICATION & EXPERIENCE:

Matric
5 years’ sales experience
Drivers licence
Reliable car

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Computer Literate (MS Office, advanced Excel, PowerPoint)
Listener experience advantageous
All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00
Accurate submission of reports \ research information to department heads or hub leaders when required
Timeous submission of cell phone statements and commission sheets.
Book appointments between 08h00 to 17h00 – one and a half hours apart, or as discussed with co-ordinators
Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check
Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded
Alarm only (no radio link-up - only alarm equipment)
Full alarm (completely new alarm with radio link-up)
Panic Alarm (panic system with radio link-up)
Co-ordinator to telephone consultant with appointment details. Should the consultant be unavailable – a voice message will be left. Co-ordinator to confirm lead receipt with rep
Co-ordinator to fax appointment sheet to relevant Hub 16h00 daily.
Consultants will phone co-ordinators on an hourly basis to advise of their own booked appointments and to receive their new appointment details. Consultants to also advise co-ordinators to times they will be unavailable to do appointments. This will eliminate double bookings.
Consultant visits client and quotes at the appointed time

PERFORMANCE STANDARDS

To ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and or technical addendum’s to be attached.
Ensure timeous submission of all paperwork.
Ensure that all stats maintained are accurate
Ensure all feedback on direct leads is accurate

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

SALES CONSULTANT - CAPE TOWN SOMERSET WEST
Fidelity Services Group
Cape Town, Western Cape
Permanent

Apply

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry Security and Investigations
Job functional area: Sales

Job Description
Sales Consultant
Reports to the Branch Manager for the Somerset West

Main purpose of job:

Sell new and upgrade alarm systems, additions, CCTV systems, Electric Fences and link ups to new and existing clients

Qualification & experience:

Previous sales experience, with proof of sales track record
Knowledge of DSC, CADDX, IDS alarm systems, advantageous
Matric

Job requirements & other attributes:

Computer Literate (MS Office, Email and Internet)
Excellent communication, presentation and negotiation skills
Presentable and of sober habits
Own reliable vehicle
Valid driver’s license

Duties:

Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Generate and close self-sourced leads
Forge relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve target for revenue sales
Achieve target for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Drive for results

APPLY

RETENTION OFFICER - CASHMASTER, WALTLOO
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Customer Service

Job Description
Position: Retention Officer
Reporting to: Finance Manager, CashMaster
Location: Waltloo, Pretoria
Duration: Full-Time

The purpose of the Retention officer is to design and implement customer retention strategies to increase satisfaction, loyalty and retain business. The incumbent will play a crucial role in preserving the company's customer base and maximizing customer lifetime value.

Minimum Requirements:

Grade 12
Post-matric qualification in the relevant field advantageous
3+ years’ experience in a similar role.
Analytical mindset with the ability to interpret customer data and draw actionable insights.
Knowledge of the industry and market trends affecting customer retention
Excellent customer service skills.
Strong problem solving and conflict resolution skills.
Advanced communication and interpersonal skills.
Strong ability for cross-functional collaboration
Have a persuasive attitude.
Advanced organizational skills.

Responsibilities:

Communicating with customers and gathering information about customer complaints.
Analyzing customer behavior, writing, and presenting customer behavior reports.
Collecting data regarding customer service trends in the business.
Conduction of customer needs analysis.
Developing aggressive retention strategies based on customer feedback and behavior.
Providing internal feedback on how to improve client retention.
Analyze customer account trends to continuously improve retention, upsell and cross-sell strategy.
Tracking soon to be expired contracts and negotiating with customers to renew contracts and retain business.
Meeting with the sales team to propose customer retention solutions.
Building positive relationships with customers and business associates.
Measuring key performance metrics related to retention efforts.

Core Competencies

Strong analytical and problem-solving skills.
Excellent teamwork and communication skills to collaborate effectively with cross-functional teams.
Strong written and oral communication skills
Ability to work under pressure and meet targets and deadlines.
Able to work effectively in a complicated environment with minimal management guidance/supervision.
Ability to multi-task and prioritize work schedules.

Skills

Interpersonal
Communication
Critical thinking
Diplomacy
Persuasion and influencing
Judgement and decision making
Customer Orientation

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE.

APPLY

DATA QUALITY ANALYST - FIDELITY CASHMASTER
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Mid-Senior
Company primary industry: Security and Investigations
Job functional area: Data Analyst

Job Description
Reporting to: Finance Manager, CashMaster
Location: Waltloo, Pretoria
Duration: Full-Time

The purpose of this position is to ensure the accuracy, completeness, and consistency of data within Fidelity CashMaster. The Data Quality Analyst will also play a key role in data governance initiatives and support the development and implementation of data-related policies and procedures.
To drive the improvement of data quality levels within Fidelity CashMaster to support reliable and effective decision making; this includes but is not limited to:

Identifying Data Management solutions to solve business problems, bringing business and information management together, and to develop procedures to enhance the accuracy and integrity of the organization's data.
Focusing on business optimisation and investigating more efficient ways of working and organising resources to achieve business goals.

Responsibilities:

Ensuring that regular data extraction, profiling, and comparison from different systems in the business is done to inform the data quality level.
Driving the establishment of data quality measurement and ongoing monitoring.
Performing data analysis, preparing data analysis reports and proactively identify areas for improvement.
Collaborating with cross-functional teams to define data quality requirements and metrics.
Developing and implementing data quality standards and guidelines.
Investigating and determining the root cause for data quality errors and making recommendations for long-term solutions.
Developing and executing data clean-up measures including remediation oversight of data quality issues.
Supporting the stakeholders to implement the necessary structure within their businesses to implement effective data quality management.
Providing training and support to users on data quality best practices and tools.
Developing data quality monitoring dashboards.
Ensuring that daily, weekly and monthly profiling is fully automated in the chosen toolsets.
Staying updated on industry best practices and emerging trends in data quality.

Minimum Requirements

A minimum of a Bachelor’s Degree in Computer Science, Management Information Systems, Computer Engineering or Equivalent
A relevant Data Quality Certification (e.g. CDMP Associate) advantageous
Proven experience working with data quality assessment, data profiling, and data cleansing techniques.
Strong understanding of data quality concepts, methodologies, and best practices.
Proficiency in SQL for data querying and manipulation.
Familiarity with data quality tools and technologies.

Competencies

Skilled in using Data Quality tools (required)
Excellent analytical and problem-solving skills.
Strong attention to detail and a meticulous approach to data.
Quality orientation
Ability to work collaboratively in cross-functional teams.
Understand and analyse business processes.
Excellent communication and interpersonal skills.

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE.

APPLY

TRAINING CO-ORDINATOR - FIDELITY CASHMASTER, WALTLOO
Fidelity Services Group
Pretoria, Gauteng
Permanent

APPLY

Closing Date 31 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Training

Job Description
The overall purpose of this position is to coordinate, schedule and plan training and developmental interventions, as per the operational functioning of this business. Compliance with best practices, quality assurance standards and Industry requirements as per impacting legislation or training policy or related standing operating procedures.

Minimum Requirements:

Driver’s License (EB)
Microsoft Windows and Microsoft Office Packages
Grade 12 / NQF 4
PSIRA Grades E-A
A minimum of five (5) years Training or Skills Development experience
Must be able to compile a Project Plan
Computer Literacy (Word, Excel, PowerPoint and MS Access)

Key Performance Areas: (not totally inclusive):

Engage with senior management and ability to compile reports on training progress, status and feedback.
Present and coordinate plans for the implementation of learnership programmes, Skills Programme sand related training interventions for all employees within the business.
Coach and guide learners on learnership programmes
Communicate intervention progress on programmes planned, in progress or completed as per best practices and database capturing.
Compile, coordinate and manage project plans
Compliance with legislative and Quality Assurance guidelines that includes but are not limited to:

SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.

Knowledge and Skills:

Report writing skills
Good administration and record-keeping skills
Planning and time management skills
Presentation skills
Assertiveness skills

Other personality attributes:

Problem Solving
Good Relations
Independent thinker
Team orientated
Attention to detail and accuracy
Customer orientated

Core Competencies:

Self-development
Communication skills
Customer focus
Team work

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 5 working days from the closing date, please regard your application as unsuccessful.
E and OE

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BILLING CLERK
Fidelity Services Group
Johannesburg, Gauteng
Permanent

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Closing Date 28 August 2023

Job Details
Minimum experience: Entry Level
Company primary industry: Security and Investigations
Job functional area: Accounting/Auditing

Job Description
Reporting to: Billing Manager
Purpose of the position: The overall purpose is to ensure that accurate, timely invoices are raised in SAP

Minimum Requirements:

Minimum Matric Certificate
Minimum 3 years of billing experience essential
SAP Billing experience essential
Computer Literate – excel essential

Skills & Attributes:

Ability to meet strict deadlines.
Numerical accuracy.
Excellent verbal and written communication skills
Attention to details.
Ability to liaise professionally with personnel at all levels.
Excellent telephone skills
Solid attention to detail to ensure accuracy of information

Job Function:

Process invoices daily/weekly/monthly
Proactive identification of simplification/automation opportunities
Process credit memos
To participate in various ad-hoc projects where necessary
Preparation of Billing reports

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

BILLING CLERK
Fidelity Services Group
Johannesburg, Gauteng
Permanent

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Closing Date 28 August 2023

Job Details
Minimum experience: Entry Level
Company primary industry: Security and Investigations
Job functional area: Accounting/Auditing

Job Description
Reporting to: Billing Manager
Purpose of the position: The overall purpose is to ensure that accurate, timely invoices are raised in SAP

Minimum Requirements:

Minimum Matric Certificate
Minimum 3 years of billing experience essential
SAP Billing experience essential
Computer Literate – excel essential

Skills & Attributes:

Ability to meet strict deadlines.
Numerical accuracy.
Excellent verbal and written communication skills
Attention to details.
Ability to liaise professionally with personnel at all levels.
Excellent telephone skills
Solid attention to detail to ensure accuracy of information

Job Function:

Process invoices daily/weekly/monthly
Proactive identification of simplification/automation opportunities
Process credit memos
To participate in various ad-hoc projects where necessary
Preparation of Billing reports

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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SALES CONSULTANT WESTERN CAPE (ALL AREAS)
Fidelity Services Group
Cape Town, Western Cape
Permanent

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Closing Date 25 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
Sales Consultant
Reports to the Branch Manager

Main purpose of job:

Sell new and upgrade alarm systems, additions, CCTV systems, Electric Fences and link ups to new and existing clients

Qualification & experience:

Previous sales experience, with proof of sales track record
Knowledge of DSC, CADDX, IDS alarm systems, advantageous
Matric

Job requirements & other attributes:

Computer Literate (MS Office, Email and Internet)
Excellent communication, presentation and negotiation skills
Presentable and of sober habits
Own reliable vehicle
Valid driver’s license

Duties:

Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Generate and close self-sourced leads
Forge relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve target for revenue sales
Achieve target for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Drive for results

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VOICE STRESS AND POLYGRAPH ANALYST- CAPE TOWN
Fidelity Services Group
Cape Town, Western Cape
Permanent

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Closing Date 25 August 2023

Job Details
Minimum experience: Mid-Senior
Company primary industry: Security and Investigations
Job functional area: Operations

Job Description
The Human Resources department seeks to employ a Voice Stress and Polygraph Analyst that will mainly operate in the Cape Town area. The person will be reporting to the Polygraph Manager.

Main purpose of the position:
To do integrity voice stress and polygraph tests as requested and instructed by management.

Key Performance Areas:

To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
Assessments of tests and findings.
Ensuring timeous availability of results to the relevant managers.
Daily liaison with Operations Management, Senior Management, Directors as necessary.
To maintain a high level on integrity and honesty in the findings of tests conducted.
Confidentiality of information and test results.
Weekly, monthly feedback on productivity, number of tests done etc.
Ensuring constant availability in case of emergencies.
To ensure that all tests are done as per accepted practice
To treat all staff to be tested in a humane manner and respectfully.
Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
Give feedback timeously on all tests done.
Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.

Minimum Requirements:

Grade 12 or equivalent
Computer literacy & Microsoft office & voice stress software.
2 to 3 years voice stress and poly graph experience
Own reliable transport.
Must be trained in both Voice stress and Polygraph-AVSAPRO

Core competencies required:

Team work
Communications skills
Customer focus
Self-development
Integrity
Trustworthy

Skills:

Computer literacy
Admin skills
Leadership skills
Conflict handling skills
Good interpersonal skills
Work at a pace when required

Knowledge:

Vast knowledge of voice stress & polygraph testing
Preferable knowledge of security industry

Behavioural attributes:

Pro – active
Reliable
Honesty
Trustworthy
Can work independently
Attention to detail
Ability to work under pressure
Tenacity
Willingness to travel

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful

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OPERATIONS MANAGER CASHMASTER – KZN
Fidelity Services Group
Durban, KwaZulu-Natal
Permanent

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Closing Date 25 August 2023

Job Details
Minimum experience: Mid-Senior
Company primary industry: Security and Investigations
Job functional area: Management

Job Description
Operations Manager CashMaster – KZN

A position exists for an Operations Manager stationed at the CashMaster KZN reporting to the Regional Operations Manager.
The overall purpose of this position is to ensure the efficient day to day running and management of the region and that the Client’s needs are met.

Experience, Requirements and Qualifications

Matric/Grade 12 Certificate or equivalent.
PSIRA Grade B registered.
Valid Driver’s License with own reliable transport is required
At least 5 years’ experience in the operations environment.
Staff management experience is required.
Computer literacy with expert knowledge of the complete Microsoft package.
No criminal record or any pending cases.
Sound planning, administration, interpersonal communication and client liaison skills are required.
Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.

Key Performance Areas: (Not totally inclusive):

Maintaining good relations between Fidelity CashMaster and the Client with regard to services rendered
Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client
Ensuring that all Technicians in the field meet the contractual requirements as stipulated by the Client
Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
General management and supervision of Technical staff to ensure that required performance is met at all times
Dealing with all required administration matters
Liaising daily with management on various operational issues
Liaising daily with Regional Managers on various Operational matters.
Ensuring the timeous submission of reports to both client and to the Regional Manager.
Submitting relevant weekly / monthly incident and general reports to Management.
Investigating incidents and reporting on such.
Pro-active planning on various sites and clients.
Evaluate staff on performance regularly – KPI’s

Behavioral Competencies:

Assertiveness
Initiative
Strong leadership ability
Presentable
Analytical, Critical Thinking & Planning skills
Leadership & Self Development
Goal Setting & Organisational skills
Driving & Managing change
Driven for results
Interpersonal skills
Communication direction & skills
Development of others
Customer focus
Teamwork

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE.

APPLY

SALES CONSULTANT - STELLENBOSCH
Fidelity Services Group
Cape Town, Western Cape
Permanent

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Closing Date 25 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
Sales Consultant
Reports to the Branch Manager for the Stellenbosch

Main purpose of job:

Sell new and upgrade alarm systems, additions, CCTV systems, Electric Fences and link ups to new and existing clients

Qualification & experience:

Previous sales experience, with proof of sales track record
Knowledge of DSC, CADDX, IDS alarm systems, advantageous
Matric

Job requirements & other attributes:

Computer Literate (MS Office, Email and Internet)
Excellent communication, presentation and negotiation skills
Presentable and of sober habits
Own reliable vehicle
Valid driver’s license

Duties:

Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Generate and close self-sourced leads
Forge relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve target for revenue sales
Achieve target for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Drive for results

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ADMINISTRATORS (CAPE TOWN)
Fidelity Services Group
Cape Town, Western Cape
Permanent

APPLY

Job Details
Minimum experience: Mid-Senior
Company primary industry: Security and Investigations
Job functional area: Other

Job Description
Key Performance Areas: (not totally inclusive):

Maintain filling systems and document management, including archive
Administrative support to Branch Manager and Team
Assisting in general office enquiries and task
Answering the phone and taking messages
Keeping client data base updated at all time

Minimum Requirements:

Clear criminal record
Matric certificate
Computer literacy and proficiency in Microsoft Word, Outlook and Excel.

Other Personality Attributes:

Must be honest and reliable
Must have good verbal and language abilities
Must be self- motivated
Pay attention to detail
Customer service and relations
Ability to work without supervision

Core Competencies:

Self-development
Communication skills
Customer focus
Team work

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

TECHNICIAN CASHMASTER, KZN
Fidelity Services Group
Durban, KwaZulu-Natal
Permanent

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Closing Date 18 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Operations

Job Description
Technician
Fidelity Cash Solutions – CashMaster - KZN
Reporting to: Operations Manager CashMaster

The above position is vacant at CashMaster in KZN, reporting to the Operations Manager, CashMaster
Providing a professional and efficient service to customers by diagnosing, troubleshooting and repairing cash acceptance devices. Ensuring customer satisfaction. Attending to all cash acceptance devices calls given by Management, Installations and Call Centre.

Minimum Requirements:

Matric / Grade 12 / National Senior Certificate
Outstanding customer service skills
Excellent technical, problem solving and analytical skills
Strong written and oral communication skills
Ability to work weekends and holidays
Grade C PSIRA Registered

Key Performance Areas: (not totally inclusive)

Provide service and customer support during field visits or dispatches
Manage all on site installations, repairs, maintenance and test tasks
Diagnose errors or technical problems and determine proper solution
Comprehend customer requirements and make appropriate recommendations/briefings
Produce timely and detailed reports
Recordkeeping: Document all actions and call details, job cards completed in detail, group SLA updates etc.
Operate vehicle in a safe manner
Adhere to all company’s filed procedures and processes
Maintain a professional appearance
Build positive working relationships with customer
Adhere to SLA requirements/time frames and monthly preventative maintenance on devices
Adhere to management instructions

Core Competencies

Demonstrates integrity by modelling CashMaster’ s values and ethical standards
Strong analytical skills
Focuses on impact and result for the client and responds positively to feedback
Leads teams effectively and shows conflict resolution skills
Consistently approaches work with energy and a positive, constructive attitude
Builds strong relationships with clients and external actors
Remains calm, in control and good humoured even under pressure
Demonstrates openness to change and ability to manage complexities
Ability to advocate and provide policy advice
Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
Excellent communication and negotiation skills to persuade and influence others
Ability to multi-task and prioritize work schedules

Skills

Analytical
Communication
Critical thinking
Diplomacy
Leadership and team building
Change management
Project management
Persuasion and influencing
Judgement and decision making
Service orientation

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE

APPLY

HYBRID ALARM SALES CONSULTANT - HEIDELBERG
Fidelity Services Group
Heidelberg, Gauteng
Permanent
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Posted 25 July 2023 - Closing Date 15 August 2023

Job Details
Minimum experience: Associate
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
Sales consultant vacancy: Hybrid Sales Consultant
Main purpose of job:

Source and sell armed monitoring and armed response agreements to potential new customers
Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
Matric or equivalent

Job requirements & other attributes:

Self-motivated and energetic
Selling skills
Good organisational and time management skills
Excellent communication (written & verbal), presentation and negotiation skills
Computer Literate (MS Office, Email and Internet)
Presentable and of sober habits
Valid driver’s licence
Own reliable vehicle
Hunter for new business
Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

Generate and close self-sourced deals
Follow up on all leads received internally and via telesales
Sell security solutions to new and existing clients
Create solid & long-standing relationships with estate agents, builders, architects etc.
Daily, weekly and monthly reporting
Motivated to achieve and exceed sale targets
Maintain all administrative duties pertaining to sales

Performance Standards

Achieve both targets for revenue sales & for new clients
Maintain a high standard of relationship with existing Estate clients
Ensure that all leads and quotes are followed up on time

Competencies (Technical & Behavioural)

Drive for results
Action oriented
Customer focus
Perseverance
Functional/Technical skills
Problem solving
Technical Learning
Assertive
Sense of urgency
Adaptable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

NEW BUSINESS DEVELOPMENT - SALES
Fidelity Services Group
Johannesburg, Gauteng
Permanent

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Closing Date 14 August 2023

Job Details
Minimum experience: Mid-Senior
Company primary industry: Security and Investigations
Job functional area: Sales

Job Description
EW BUSINESS DEVELOPMENT / SALES: GUARDING DIVISION
The New Business Development department seeks to employ New Business Development Representative in the Robertville area.
The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.
The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Key Performance Responsibilities: (Not totally inclusive)

Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
Securing profitable new business.
Attending to potential clients in different areas of responsibility
Addressing and resolving client's queries promptly and satisfactorily.
Physically conducting site surveys for all security requirements
Personally, designing and costing the complete solution offering
Preparing and presenting complex proposals.
Ensuring that quotations are submitted timeously to clients.
Building and maintaining professional relationships with clients
Planning, budgeting, coordinating, and attending to client's requirements.
Assisting with marketing related issues.
Compiling and submitting weekly and monthly management reports.
Acquiring thorough in-depth trade and competitor knowledge
To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum is to be attached
Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
Ensure only approved equipment in accordance with company policies are sold
Identify and develop sales opportunities, incorporating extensive cold calling activities, to maximise growth within a specific market.
Securing profitable new business through cold calling and other appropriate means.
Attending to potential clients in different areas of responsibility.
Addressing and resolving client’s queries promptly and satisfactorily.
Physically conducting site surveys for security requirements and preparing proposals.
Ensuring that quotations are submitted timeously to clients.
Building and maintaining professional relationships with clients.
Planning, budgeting, coordinating, and attending client’s needs.
Assisting with marketing related issues for the area.
Compiling and submitting weekly and monthly management reports.

Minimum Requirements:

Sales diploma or equivalent qualifications.
Previous Sales experience – proven track record will be essential.
At least 5 years’ experience in sales in a similar position.
PSIRA Grading will be an advantage.
2 - 4 Years Sales Experience in Security preferably.
Fully Bilingual. Additional Languages will be an advantage.
Excellent Verbal and Written communication.
Capable to work under pressure and for extended hours, if required.
Previous experience in the Security industry would be a distinct advantage.
Full competence in the use and application of the MS Office suite programs.
Computer Literate (MS Office, advanced Excel, PowerPoint).
Must always be professional and well presented.
Clear Criminal Record and No Pending Cases.
Valid driver’s license.
Own Reliable Transport.
Must be prepared and willing to travel.

Behavioral/Core Competencies:

Excellent Customer focus & service skills
Excellent telephone skills
Adaptability
Motivation
Negotiation
Persuasiveness
Presentation skills
High level of Integrity
Entrepreneurial spirit
Innovative
Creativity
Goal setting
Driving for results
Self-development
Teamwork

Other personality attributes:

Ability to work under pressure
Pro-active and innovative
Ability to work independently
Good planning and organisational skills

Interested candidates whose credentials best match the requirements can apply via the platform.

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

TELLER
Fidelity Services Group
Saldanha, Western Cape
Permanent
APPLY

Closing Date 14 August 2023

Job Details
Minimum experience: Entry Level
Company primary industry: Security and Investigations
Job functional area: Finance

Job Description
Reporting to the Branch Manager
The above position is vacant at our Saldanha Branch. The overall purpose of this position is to count and verify the client’s money.

Minimum Requirements:

Clear criminal record
Grade 12 or equivalent
Computer literate
At least 2 years’ cashier experience or similar role
Able to work under pressure

Job Specification:

Ensure that cash processing procedures are adhered to
Counting and verifying money
Balancing and reconciling money
Operating money counting machines
Packing ATM’s

Other Personality Attributes and core competencies:

Must be honest and reliable
Must have good verbal and language abilities
Able to follow instructions accurately
Pay attention to detail
Must be self- motivated
Willing to work overtime
Alertness
Possess numeric skills

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

ATM RECONCILIATION COORDINATOR
Fidelity Services Group
Midrand, Gauteng
Permanent

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Closing Date 08 August 2023

Job Details
Minimum experience: Not Applicable
Company primary industry: Security and Investigations
Job functional area: Finance

Job Description
ATM Reconciliation Coordinator

FCS Head Office - Midrand

Reporting to National Reconciliations Manager

Job description:

Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits.
Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing, schedules and ATM loads, etc.
Daily monitoring, pulling from the system (ATM 200) and review of branch capturing.
Intermediary between client and branch with regards to instructions, issues and normal day to day business.
Communication of cash flow reports to branches for ATM loads.
Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Provision of training from time to time, to branch supervisor/ Recon Clerks on the Net 1 ATM process.
Other related activities as instructed by NR Manager

Required Skills:

A proven understanding of the reconciliation process
Good MS Excel, Word and Outlook skills
Able to coordinate and manage branch supervisors
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.

Daily/ monthly reporting:

Daily ops report on float returns per branch – confirming receipt, float balance, cash order check, cash count, cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Net 1.
With each monthly cash order cycle, monitoring and daily reporting on cash order confirmations received from branches, highlighting issues and short received.
With each redeposit cycle, monitoring deposit slips and proof of delivery to SBV (from Branch), updating list of redeposits for feedback to the client for confirming to bank statements.
Keeping a log of issues reported, including cash order issues, ATM technical issues etc.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

APPLY

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