EDUCATION, TRAINING AND DEVELOPMENT PRACTICES SECTOR EDUCATION TRAINING AUTHORITY (ETDP-SETA) VACANCIES

EDUCATION, TRAINING AND DEVELOPMENT PRACTICES SECTOR EDUCATION TRAINING AUTHORITY (ETDP-SETA)

The ETDP SETA is looking to employ a suitably qualified, competent, and experienced Risk and Corporate Governance Manager in the CEO's office. Reporting to the CEO, the successful candidate will be based at the ETDP SETA Head Office in Johannesburg.

MANAGER: RISK AND CORPORATE GOVERNANCE [REF. 1930/06]
Salary: R 1 424 565 per annum (Total Cost to Company)

Job Purpose: The Risk and Corporate Governance Manager will develop and implement an entity-wide risk management strategy and monitor and perform risk identification and mitigation tests. The successful candidate is primarily responsible for reducing risks that can negatively impact operations and performance within the entity. Furthermore, the incumbent is responsible for promoting a culture of good corporate governance and compliance within the ETDP SETA.

Minimum Requirements

A Postgraduate degree (NQF Level 8) in Internal Auditing.
A certificate or diploma in Risk Management will be essential.
A Master's degree (NQF Level 9), preferably an MBA/ CIA/ CA qualification will be an added advantage.
Membership of the Institute of Risk Management of South Africa (IRMSA) or Professional body relevant to Risk Management or a membership of the Institute of Internal Auditors.
A certificate in Corporate Governance will be an added advantage.
A minimum of five (5) years work-related experience in risk management, of which three (3) years experience must be at Senior Management level in a Risk management environment, with a combination of experience within Corporate Governance and Internal Audit, preferably in a public sector entity.
Strong awareness of the SETA landscape and a good knowledge of current risk management guidelines in the Public Sector, particularly National Treasury prescripts for public entities.
Expertise in Risk Management identification, assessment, response and mitigation of risks.
Thorough knowledge and understanding of Risk Management principles, business and operational risks, the application of good corporate governance and technical knowledge to implement appropriate IS control processes and procedures.
Sound knowledge of corporate governance principles and the application of good corporate governance.
Knowledge and application of PFMA, IFRS, KING IV, Corporate Governance, Compliance and Risk Management, Skills Development legislation, Strategy and Policy formulation.
Sound knowledge of compliance management and internal audit and assurance best practices.
Good understanding of integrated risk management processes.
Knowledge of Enterprise Risk Management concepts, frameworks and methodology.
Knowledge and understanding of legislative and regulatory compliance requirements in the Public Sector and anticipate their impact on the ETDP SETA’s operations.
Advanced numeracy and computer literacy in MS Office packages.
A valid driver’s licence and willingness to travel are essential.

Skills and Personal Attributes

Ability to think strategically.
Excellent communication (verbal and written) with facilitation and presentation skills.
Excellent analytical and problem-solving skills.
Ability to build strong working relationships across all levels of the organization.
Driven, flexible and a quick learner.
Conflict management, change management and people management skills.
Good organizational and time management skills that would ensure timely delivery of all outputs, often required within short deadlines.
Ability to work under pressure and without supervision.
Evidence of efforts to attain clean audit outcomes.

Duties and Responsibilities:

Develop and implement a governance and compliance risk management programme.
Manage the entire risk and governance environment in line with ETDP SETA’s objectives and legislative requirements.
Oversee the fulfilment of Board and Governance needs, requirements and obligations, such as the Corporate Plan and presentation of the Annual Report.
Plan, design and implement an overall risk management process for the ETDP SETA.
Develop an appropriately combined risk assurance.
Conduct risk assessments, which involves analysing risk and identifying, describing and estimating the risks affecting the organisation.
Responsible for the implementation of fraud risk management policy and strategies.
Implement various policies, such as spreadsheet risk and project risk management.
Ensure that the risk registers, risk management plan and presentation are complete and that reports are in compliance.
Work with the senior management team to produce customized risk models to inform decision-making capabilities within varying levels of uncertainty.
Conduct risk evaluation, which involves comparing estimated risks with criteria established by the organisation, such as cost, legal requirements and environmental factors.
Evaluate the organisation’s previous management of risks.
Establish and quantify the organisation’s risk appetite, i.e., the level of risk reported and accepted.
Reconcile and report on monthly risk loss.
Manage operational risk on a day-to-day basis, which includes monitoring and reporting.
Develop measures and procedures for understanding the key process, risk identification, risk analysis, and assessment, responding to risks identified and assessed, and ensuring adequate information and communication and monitoring of risk management activities.
Implement necessary action to reduce the operational risk to an acceptable level.
Implement audit findings timeously.
Make all efforts to ensure compliance towards a clean audit strategy.
Benchmark current practices against the risk management framework and adjust practices as necessary.
Identify and implement risk management initiatives and compile mitigation plans to proactively take action on identified risks.
Responsible for Corporate Governance reporting and compliance management.
Provide qualitative risk status reporting with accurate and reliable business intelligence information and analyse trends and data.
Perform additional responsibilities as delegated by the CEO when required.

The successful candidate will enter into a performance contract with the ETDP SETA, which reserves the right to subject the applicants to a psychometric evaluation in accordance with its policies and procedures.

Interested applicants (who qualify in respect of all the criteria) are invited to submit a detailed and recent Curriculum Vitae (CV) with contactable previous employment references, certified copies of all qualifications and certificates, including the National Senior Certificate, certified and clear copies of the Identity Document as well as a valid driver’s licence (the certified copies should not be older than six months) and a motivational letter highlighting previous experience and career achievements related to the position.

The applicant is responsible for submitting their foreign qualifications accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA).

Applications quoting the relevant job title and reference number must be submitted via email to sarah@tothetrecruitment.co.za.

The closing date for all applications is 05 July 2024 at 16h00.

The appointment will be made in accordance with the ETDP SETA’s Employment Equity Plan and Policy. The ETDP SETA promotes the employment of people with disabilities, who are encouraged to apply. Correspondence will be entered into with shortlisted candidates only.

Protection of Personal Information Act, Act 4 of 2013 (POPIA)

By applying for this position, you hereby acknowledge that you have read and accepted the following Protection of Personal Information Act, Act 4 of 2013 (POPIA) disclaimer:

I hereby give consent to the ETDP SETA to process my personal information as part of the recruitment process.
The ETDP SETA shall take all reasonable measures to protect the personal information of applicants, and for the purpose of this disclaimer, “personal information” shall be defined as detailed in the POPIA.
The ETDP SETA reserves the right to withdraw or not to fill the position for whatever reasons.

Applications submitted without the required above-mentioned certified copies, as well as applications received late, will not be considered.

The ETDP SETA seeks to appoint a suitable, qualified Head of Department: HR to execute the Human Resources strategy and effectively manage HR operations by partnering with business units to achieve the ETDP SETA objective.

HEAD OF DEPARTMENT: HUMAN RESOURCES [REF. 1930/07]
Salary: R 992 836 per annum (Total Cost to Company)

Job Purpose: The Head of Department: HR will manage and administer the Human Resources Unit. The successful incumbent will be primarily responsible for developing policies and procedures, overseeing payroll and recognition programmes, implementing workplace safety initiatives, and reassessing the organization’s HR strategy to ensure that the organization reaches its strategic business objectives continuously. Reporting to the Manager: Corporate Services, the incumbent will provide operational support in the following areas: HR Planning, Recruitment and Selection, Training and Development, Performance Management, Remuneration Management and Employee Relations. The successful candidate will be based at the ETDP SETA Head Office in Johannesburg.

Minimum Requirements

A Bachelor’s Degree in Human Resources Management.
A Postgraduate degree in Human Resources Management or a related field at NQF Level 8 will be an added advantage.
At least five (5) years in Human Resources Management with at least three (3) years of proven experience at management level in the HR environment.
Strong knowledge of employment laws and regulations.
Experience in designing and delivering coaching/mentoring, learning and development and talent management programmes.
Experience in designing and writing HR policies, procedures, offers and employment contracts.
Comprehensible experience in matters pertaining to labour relations.
Thorough understanding of all South African labour legislations and statutory requirements as well as the implementation thereof.
Experience using HR Information Systems with knowledge of various software systems, e.g., SAGE Payroll, HR Premier and quality management systems, etc.
Thorough knowledge of the principles of conflict and dispute resolution.
Advanced numeracy and computer literacy skills (MS Office packages).
Excellent communication (verbal and written) and interpersonal skills.
Ability to support and influence all stakeholders, including Managers across the business units.
Report writing skills and excellent presentation skills
Knowledge of programme and project management.
Ability to deal with matters with tact and diplomacy, discretion and confidentiality.
Problem-solving and change management skills.
Team worker with excellent interpersonal skills.
Ability to work under pressure and without supervision.
Ability to understand and respond positively to staff requests and work collaboratively with other business units.
Ability to manage multiple tasks and successfully meet deadlines.
A valid driver’s licence and willingness to travel is essential.

Duties and Responsibilities

Develop and implement Human Resources Management strategies to align with the business objectives.
Develop and implement HR policies and procedures in line with the ETDP SETA objectives and legal requirements.
Implement and manage human resources projects
Manage and oversee all recruitment needs for the company, including implementing and continually developing a robust recruitment process to ensure that the recruitment and selection processes are timeously followed.
Establish and maintain appropriate systems for identifying, planning, delivering and measuring learning and development.
Manage a training plan that details required training delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on.
Oversee training and development initiatives undertaken by staff in line with identified training needs to enhance employee skills and knowledge.
Develop and implement performance management systems and strategies, including creating and facilitating performance-focused training plans and sessions.
Oversee and manage the implementation of the ETDP SETA Performance Management System and identify opportunities for performance improvement through reviews to understand barriers and possible solutions.
Provide support to staff in ensuring proper completion of performance management documentation and the associated performance management processes.
Deal with staff issues at all levels regarding matters of a confidential nature.
Personnel Management and Administration, including proper record-keeping and update of all personnel files, ensuring that all personnel have signed contracts of employment that are in line with BCEA as amended and are reviewed continuously, including Leave Administration for all employees in line with the company’s Leave Policy.
Manage the day-to-day personnel administration functions.
Build and manage the employer-union relationship to ensure constructive and mature relationships, improve employee relations, provide pro-active advice and consultation on labour matters, and increase the sound labour relations practices within business units.
Payroll Management ensuring compliance with relevant legislation, including accurate and timely salary payments, proper accountability, and reconciliations of these payments in line with company policy and statutory SARS regulations: this includes maintaining a salary grading structure in line with the approved Salary Grading Scale.
Advise management and union officials in developing, applying, and interpreting labour relations policies and practices according to the HR Policy.
Support the facilitation and resolution of employee conflicts/issues and arrange and schedule meetings regarding the investigation and resolution of grievances.
Responsible for managing and providing advice on disciplinary matters.
Specifically monitor the implementation of policies regarding working conditions, work hours, etc. to ensure compliance with employment contracts.
Provide information and statistical data concerning labour legislation, labour market conditions, prevailing union and management practices, salary surveys and employee benefit programmes for review in current employment contract provisions, proposed changes and salary negotiations.
Serve on various committees, e.g., the Occupational Health and Safety Committee, Bursary Committee, Pension Fund Committee, HR Committee, etc.
Submit accurate monthly, quarterly and yearly HR reports.
Submit Human Resource input for the annual report to highlight achievements and demographics.
Prepare documentation for internal and external auditors to review.
Liaise with Auditors on audit findings, follow up on queries and the actions to be taken.
Submit a budget for approval in accordance with policies and procedures, monitor expenditure against budget, and ensure spending occurs within budgetary limits.
Peruse monthly expenditure statements from Finance and address anomalies.
Set performance objectives for the HR team by cascading Corporate Services initiatives into individual performance contracts.
Perform any other tasks as assigned by the Manager: Corporate Services.

The successful candidate will enter into a performance contract with the ETDP SETA.

Interested applicants (who qualify in respect of all the criteria) are invited to submit a detailed and recent Curriculum Vitae (CV) with contactable previous employment references, certified copies of all qualifications and certificates, including the National Senior Certificate, certified and clear copies of the Identity Document as well as a valid driver’s licence (the certified copies should not be older than six months) and a motivational letter highlighting previous experience and career achievements related to the position.

The applicant is responsible for submitting their foreign qualifications accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA).

Applications quoting the relevant job title and reference number must be submitted via email to sarah@tothetrecruitment.co.za.

The closing date for all applications is 05 July 2024 at 16h00.

The appointment will be made in accordance with the ETDP SETA’s Employment Equity Plan and Policy. The ETDP SETA promotes the employment of people with disabilities, who are encouraged to apply. Correspondence will be entered into with shortlisted candidates only.

Protection of Personal Information Act, Act 4 of 2013 (POPIA)

By applying for this position, you hereby acknowledge that you have read and accepted the following Protection of Personal Information Act, Act 4 of 2013 (POPIA) disclaimer:

I hereby give consent to the ETDP SETA to process my personal information as part of the recruitment process.
The ETDP SETA shall take all reasonable measures to protect the personal information of applicants, and for the purpose of this disclaimer, “personal information” shall be defined as detailed in the POPIA.
The ETDP SETA reserves the right to withdraw or not to fill the position for whatever reasons.

Applications submitted without the required above-mentioned certified copies, as well as applications received late, will not be considered.

The ETDP SETA is looking to employ a suitably qualified Performance Monitoring and Evaluation Practitioner to monitor and evaluate all entity-wide programmes to ensure alignment with best practices, legislative requirements and the ETDP SETA's mandate.

PERFORMANCE MONITORING AND REPORTING PRACTITIONER
(Re-Advertisement) [Ref. 1930/07]
Salary: R 663 028 per annum (Total-Cost-To-Company)

Job Purpose: To provide monitoring and reporting for technical and administrative support to all the ETDP SETA business units, including provinces, in implementing its Organisational Strategic Plan and the Annual Performance Plan. Furthermore, the successful incumbent will report on the ETDP SETA’s programme performance and implement M&E strategies, systems and tools to ensure the accurate and timely availability of performance information. The successful incumbent will report to the Manager in the Office of the COO and will be expected to develop strong working relationships on performance monitoring and reporting related matters with the ETDP SETA Head Office units and provincial offices.

Minimum Requirements

A Bachelor’s degree (NQF Level 7) in Business Management or Business Administration or Public Management or Public Administration.
A postgraduate qualification in the above will be an added advantage.
A certificate or diploma in Monitoring and Evaluation will be essential.
At least five (5) years proven experience in monitoring, evaluation and reporting (i.e., implementing programmes or projects and data management) in the public or private sector environment.
Knowledge of monitoring and evaluation methodologies and techniques.
Advanced computer skills with MS Office packages and other statistical or data processing packages.
In-depth knowledge and understanding of the skills development environment, Auditor General Performance Audit, monitoring and evaluation processes and relevant applicable legislation.
Should have strong report writing skills and analytical skills.
Ability to organise and work independently and collaboratively within a team.
Ability to design and implement internal systems and controls to ensure proper performance monitoring and reporting.
Excellent planning, organising, communication, and project or programme management skills.
Knowledge of document management, tracking and retrieving of information and applicable legislation.
Good written and verbal communication and administration skills.
Demonstrate knowledge of project management.
A valid driver’s licence is essential.

Personal Attributes and Skills Required

Audit, risk and compliance skills
Planning and organising
Problem-solving and decision making
Excellent facilitation skills and analytical skills
Driving performance attention to detail
Good interpersonal skills
Professional with astute attention to detail
Efficient and effective in meeting deadlines and delivering results
Stress tolerance and works well under pressure

Duties and Responsibilities

Develop an annual M&E Plan, which includes performance information monitoring and reporting tools, processes, and frameworks. Manage effective and efficient use of performance information monitoring tools, processes and frameworks and guide and advise management in respect of utilisation.
Day-to-day management of reported performance information and associated evidence, including management of the DHET’s Survey Hub, the DPME’s eQPRS, the ETDP SETA’s Information Management System’s Performance Information Management, Monitoring, Reporting Module (PIMM&R), and the Corporator Business Management System.
Receive, verify and document validated reported performance evidence according to the ETDP SETA’s performance information management, monitoring, evaluation and reporting policy.
Attend to all internal and external audit findings, engage with business units to resolve audit-related matters, and report on progress on audit findings.
Review Business Units’ monthly and quarterly performance reports and performance evidence against the ETDP SETA’s approved Annual Performance Plan, Technical Indicator Descriptions, and the Verification Guidelines and produce evidence-based organisational quarterly performance reports.
Review the ETDP SETA’s quarterly and annual performance information and supporting evidence against the approved annual performance plan and technical indicator descriptions and produce organisational draft year-to-date / annual performance information reports.
Report on the implementation progress of programmes implemented by ETDP SETA.
Effectively and efficiently communicate with internal and external stakeholders through emails, reports, submissions, letters, memorandums, and presentations, and give advice on procedural and technical related matters in respect of performance monitoring and reporting guidelines and standard operating procedure to ensure compliance.
Communicate with management and process owners on the internal and external performance monitoring and reporting processes, tools, frameworks, and timelines.
Coordinate the DHET quarterly validations information provision and respond to all DHET-related correspondence relating to the ETDP SETA performance monitoring and reporting.
Organise capacity building sessions to programme implementing provinces/units on matters relating to performance monitoring and reporting; and
Execute any other ad-hoc duties as assigned by the Line Manager.

The successful candidate will enter into a performance contract with the ETDP SETA.

Interested applicants (who qualify in respect of all the criteria) are invited to submit a detailed and recent Curriculum Vitae (CV) with contactable previous employment references, certified copies of all qualifications and certificates, including the National Senior Certificate, certified and clear copies of the Identity Document as well as a valid driver’s licence (the certified copies should not be older than six months) and a motivational letter highlighting previous experience and career achievements related to the position.

The applicant is responsible for submitting their foreign qualifications accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA).

Applications quoting the relevant job title and reference number must be submitted via email to sarah@tothetrecruitment.co.za.

The closing date for all applications is 05 July 2024 at 16h00.

The appointment will be made in accordance with the ETDP SETA’s Employment Equity Plan and Policy. The ETDP SETA promotes the employment of people with disabilities, who are encouraged to apply. Correspondence will be entered into with shortlisted candidates only.

Protection of Personal Information Act, Act 4 of 2013 (POPIA)
By applying for this position, you hereby acknowledge that you have read and accepted the following Protection of Personal Information Act, Act 4 of 2013 (POPIA) disclaimer:

I hereby give consent to the ETDP SETA to process my personal information as part of the recruitment process.
The ETDP SETA shall take all reasonable measures to protect the personal information of applicants, and for the purpose of this disclaimer, “personal information” shall be defined as detailed in the POPIA.
The ETDP SETA reserves the right to withdraw or not to fill the position for whatever reasons.

Applications submitted without the required above-mentioned certified copies, as well as applications received late, will not be considered.

The ETDP SETA is looking to employ a suitably qualified person with project management experience as a Provincial Skills Advisor in the Mpumalanga Provincial Office.

PROVINCIAL SKILLS ADVISOR: MPUMALANGA [REF. 1930/09]
Salary: R 663 028 per annum (Total Cost to Company)

Job Purpose: The Provincial Skills Advisor is tasked with coordinating and facilitating skills development programmes and projects in the province of their appointment. The successful candidate will manage and coordinate all assigned provincial skills development initiatives, such as learnerships, skills programmes, internships, bursaries, workplace-based learning agreements, support for small/micro levy-paying organisations, and communication of scarce and critical skills in the province.
In addition, he/ she will liaise with internal and external stakeholders concerning all aspects of skills development coordinated by the ETDP SETA, including monitoring implemented programmes in line with the stipulated requirements. The successful incumbent will report to the Provincial Manager and will be based at the ETDP SETA provincial office in Mbombela, Nelspruit (Mpumalanga province).

Minimum Requirements

A Bachelor’s Degree (NQF Level 7) in Education, Training, and Development / Public Administration / Business Administration / Business Management.
A certificate or diploma in Project Management would be advantageous.
At least five (5) years experience in skills development processes within the ETD sector, with three years of working experience in a Project Management environment.
Experience in project management methodologies, tools, and techniques is essential. This includes understanding the project lifecycle, planning, scheduling, budgeting, risk management, administration system operations and quality assurance.
Knowledge and understanding of the Sector Education and Training Authority (SETA) environment.
Sound knowledge and experience in stakeholder relations management with good negotiation skills in the coordination of services.
Proven experience in coordinating, implementing, monitoring and evaluating projects.
Knowledge of document management systems for organising and maintaining project documentation.
Good understanding and extensive knowledge of applicable policies, legislation, guidelines, standards, and procedures in skills development, including the Skills Development Act (SDA), Skills Development Levies Act (SDLA), Discretionary Grants Regulations, Public Finance Management Act (PFMA), Service Level Agreement Framework, and Contract Management.
Ability to plan and organise work, using own initiative.
Advanced computer skills in MS Office packages and data management systems.
Ability to analyse project data and generate insightful reports for stakeholders.
Willingness to work outside of office hours and under pressure; and
A valid driver’s licence and willingness to travel are mandatory.

Knowledge, Attributes and Skills Required

Ability to communicate effectively and efficiently.
Excellent facilitation, presentation and report writing skills.
Ability to communicate processes effectively and adhere to timeframes and specific deadlines.
Able to provide effective feedback.
Ability to handle multiple projects, prioritise work and work efficiently under minimum supervision.
Knowledge of project management principles and project coordination skills.
Innovative, attentive to detail and accurate at all times.
Good interpersonal skills with the ability to work well within a team and independently.
Good conflict resolution skills.
Data analysis and interpretation skills.
Sound report-writing skills.

Duties and Responsibilities

Develop and maintain project plans, timelines, and budgets in collaboration with the provincial operational plan.
Manage and implement the ETDP SETA provincial programmes and projects within the allocated targets and budgets.
Coordinate project activities, ensuring alignment with project objectives and milestones.
Develop a project monitoring and evaluation plan and tools and evaluate projects continuously against provincial annual plans and deliverables.
Implement quality improvement initiatives to enhance project delivery processes.
Monitor the implementation of identified learning programmes and conduct site visits.
Proactively address issues and challenges that arise during project execution.
Monitor the contracted skills development providers, learners and workplaces and prepare verification audits.
Recruit prospective skills development providers to embark on the accreditation process and encourage those who are already accredited to have their scope extended.
Recruit prospective constituent employers and learners.
Prepare, develop and manage the contracts relevant to each project and manage the project's deliverables.
Manage all project-related conflicts and build strong relationships with skills development providers and stakeholders within the ETD sector to foster collaboration and support project success.
Collation and processing of documents relating to payments.
Manage and monitor learners' payments through payroll administration and ensure that skills development provider payments are made on time.
Process and manage learners on the MIS system and their respective databases.
Effectively communicating the ETDP SETA skills development initiatives, ensuring that constituencies and stakeholders are engaged in what should be done to achieve the sector skills development and strategic priorities, and marketing all the ETDP SETA services, programmes, and projects.
Conduct advocacy and outreach programmes.
Distribute marketing materials and attendance of exhibitions and skills development-related events in the province.
Plan and implement capacity-building programmes in the province.
Undertake project reporting on the completion of projects to be linked to impact analysis.
Provide monthly and quarterly progress reports and verifiable evidence supporting all reported achievements as required.
Provide regular feedback to the Provincial Manager regarding the operational responsibilities and outputs.
Any other ad hoc duties as assigned by the Provincial Manager as and when needed.

Note:

The position will be based in Mbombela (Nelspruit). Extensive travelling will be required. Hence, a valid driver’s licence is a prerequisite.
The successful candidate will enter into a performance contract with the ETDP SETA.

Interested applicants (who qualify in respect of all the criteria) are invited to submit a detailed and recent Curriculum Vitae (CV) with contactable previous employment references, certified copies of all qualifications and certificates, including the National Senior Certificate, certified and clear copies of the Identity Document as well as a valid driver’s licence (the certified copies should not be older than six months) and a motivational letter highlighting previous experience and career achievements related to the position.

The applicant is responsible for submitting their foreign qualifications accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA).

Applications quoting the relevant job title and reference number must be submitted via email to sarah@tothetrecruitment.co.za.

The closing date for all applications is 05 July 2024 at 16h00.

The appointment will be made in accordance with the ETDP SETA’s Employment Equity Plan and Policy. The ETDP SETA promotes the employment of people with disabilities, who are encouraged to apply. Correspondence will be entered into with shortlisted candidates only.

Protection of Personal Information Act, Act 4 of 2013 (POPIA)

By applying for this position, you hereby acknowledge that you have read and accepted the following Protection of Personal Information Act, Act 4 of 2013 (POPIA) disclaimer:

I hereby give consent to the ETDP SETA to process my personal information as part of the recruitment process.
The ETDP SETA shall take all reasonable measures to protect the personal information of applicants, and for the purpose of this disclaimer, “personal information” shall be defined as detailed in the POPIA.
The ETDP SETA reserves the right to withdraw or not to fill the position for whatever reasons.

Applications submitted without the required above-mentioned certified copies, as well as applications received late, will not be considered.

The ETDP SETA is looking for a suitably qualified, dynamic, and experienced Travel Administrator to serve as the ETDP SETA travel agent and help staff and governance officials with travel arrangements.

TRAVEL ADMINISTRATOR [REF. 1930/10]
Salary: R430 335 per annum (Total Cost to Company)

Job Purpose: The Travel Administrator is responsible for arranging, managing and coordinating all aspects of business travel to meet the specific needs of employees, governance structures and ETDP SETA clients within the organization. Moreover, the Travel Administrator may be requested to assist with administering the day-to-day operations of the Supply Chain Management functions and duties. The successful applicant will be based in the ETDP SETA Head Office in Johannesburg and report to the Supply Chain Management Manager.

Minimum Requirements

Senior Certificate with a National Diploma (NQF Level 7) in Tourism and Hospitality Management or any relevant qualification in this field.
At least three (3) years of proven work experience in recreation or business travel duties or in a similar role in corporate travel management.
Extensive knowledge of travel booking systems, online travel portals and travel management tools.
Proficient in using Microsoft Office Suite.
Familiarity with budgeting and expense management processes.
Excellent organizational and time management skills.
Strong customer service orientation.
Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent attention to detail, ensuring accuracy in all travel arrangements and documentation.
Good communication skills (both written and verbal) and interpersonal skills to effectively interact with employees, vendors, and travel agencies.
Proficient in using travel booking systems and online travel portals to research, compare, and book travel options.
Knowledge of travel policies, visa regulations, and international travel requirements.
Strong negotiation skills to secure favourable rates and terms with vendors and travel agencies.
Ability to handle and resolve travel-related issues or emergencies promptly and efficiently.
Proficient in using travel management software and tools to manage and track travel expenses.
Familiarity with various travel technologies and emerging trends in the travel industry.
Ability to maintain confidentiality and handle sensitive information related to employee travel.
Flexibility to adapt to changing travel arrangements and schedules.
Ability to work independently with minimal supervision.

Duties and Responsibilities

Coordinate and book travel arrangements for employees and governance officials, including flights, accommodations, transportation, and other necessary arrangements and provide travellers with directions and destination information.
Provide conducive conference venue bookings and accommodations for HR relocation per the organisation's policy and procedure.
Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations.
Book directly or indirectly using the Central Supplier Data Base and Agents.
Negotiate with travel agencies to obtain the most favourable terms and conditions for corporate travel bookings.
Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel.
Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules.
Ensure all travel arrangements are accurate, complete, and aligned with the traveller’s preferences and requirements.
Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints.
Assist employees in resolving travel-related issues or emergencies, such as flight cancellations, missed connections, and lost luggage.
Stay up-to-date with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process.
Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information.
Provide monthly and quarterly reports as requested and assist with administrative duties within the SCM Unit.
Records keeping and maintaining an adequate filling system.
Perform other duties as delegated by the SCM Manager.

The successful candidate will enter into a performance contract with the ETDP SETA.

Interested applicants (who qualify in respect of all the criteria) are invited to submit a detailed and recent Curriculum Vitae (CV) with contactable previous employment references, certified copies of all qualifications and certificates, including the National Senior Certificate, certified and clear copies of the Identity Document (the certified copies should not be older than six months) and a motivational letter highlighting previous travel administration experience and career achievements related to the position.

The applicant is responsible for submitting their foreign qualifications accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA).

Applications quoting the relevant job title and reference number must be submitted via email to sarah@tothetrecruitment.co.za.

The closing date for all applications is 05 July 2024 at 16h00.

The appointment will be made in accordance with the ETDP SETA’s Employment Equity Plan and Policy. The ETDP SETA promotes the employment of people with disabilities and are encouraged to apply. Correspondence will be entered into with shortlisted candidates only.

Protection of Personal Information Act, Act 4 of 2013 (POPIA)

By applying for this position, you hereby acknowledge that you have read and accepted the following Protection of Personal Information Act 4 of 2013 (POPIA) disclaimer:

I hereby give consent to the ETDP SETA to process my personal information as part of the recruitment process.
The ETDP SETA shall take all reasonable measures to protect the personal information of applicants, and for the purpose of this disclaimer, “personal information” shall be defined as detailed in the POPIA.
The ETDP SETA reserves the right to withdraw or not to fill the position for whatever reasons.

Applications submitted without the required above-mentioned certified copies, as well as applications received late, will not be considered.

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