EASTERN CAPE OFFICE OF THE PREMIER VACANCIES

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NOTE : Instruction Note: Applications must be posted on the new Z83 Form, a comprehensive CV, indicating three reference persons: Name and Contact Numbers, A relationship with reference, Furthermore, Applicants are only required to submit a Z83 form and a comprehensive CV. Communication from the HR of the department regarding the requirements for certified documents will be limited to shortlisted candidates. Therefore, only shortlisted candidates for a post will be required to submit certified documents (copies of Qualification(s) inclusive of Matric certificate, Identity document, Proof of registration, proof of citizenship if not RSA citizen) on or before the day of the interview following communication from HR. Applicants must note that further Personnel Suitability checks will be conducted on short-listed candidates and that their appointment is subject to the outcome of these checks which include security clearance, security vetting, qualification verification and criminal record checks. Reference checks will be done on nominated candidate(s). Note that correspondence will only be conducted with the short-listed candidates. If you have not been contacted by the Department of Health within three (3) months of the closing date of the advertisement, please accept that your application was unsuccessful. We thank all applicants for their interest. People with disabilities are encouraged to apply for these posts. Applications submitted through e-recruitment system, a signed Z83 will only be requested when shortlisted.

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MANAGEMENT ECHELON
 
 
DIRECTOR: PERFORMANCE MONITORING AND REPORTING REF NO: OTP 02/10/2022
SALARY : R1 073 187 per annum (Level 13)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior certificate, an NQF Level 7 as recognized by SAQA (B.Tech/Degree/Advanced Diploma) in Social Science/ Public Administration/ Developmental Studies/ Policy Analysis. Minimum 5 years’ experience at Deputy Director Level in the similar environment. A valid driver’s licence, Code EB. Pre-Entry certificate for the Senior Management Services (SMS) is compulsory. Research methodology. Knowledge of global, regional, and local political economic and social affairs impacting on the provincial government. Knowledge of integrated monitoring and evaluation systems. Knowledge of strategic planning and implementation. Knowledge of key performance indicators. Public Finance Management Act. Public Service Regulations (PSR). Public Service Act (PSA). Knowledge management practices. Key Competencies: - Strategic Capability and Leadership. Programme and Project Management. Budget and Financial Management. Change Management. Knowledge Management. Project Management. Information Management. Service Delivery Innovation. Problem Solving and Analysis. People Management and Empowerment. Client Orientation and Customer Focus. Communication (verbal & written). Computer Literacy. Extensive strategic planning, financial management skills.
 
DUTIES : Coordinate m & e policies and practices in the province by developing a province wide M & E framework and implementation plan. Review provincial M & E framework to ensure alignment with national and provincial objectives. Facilitate M & E Framework workshops and explain to relevant in provincial departments. Monitor the implementation of the Framework to ensure the attainment of service delivery objectives. Monitor progress through the Integrated Cluster Forum. Advise and consult with departments on the Framework and M & E policies. Support departments in capacity building initiatives in the sector. Monitor the attainment of PMTSF priorities. Facilitate the monitoring and reporting on the implementation of government priorities as outlined in the Provincial Medium Term Strategic Framework (PMTSF). Monitor and reporting on the progressive implementation of the Programme of Action. Ensure performance monitoring and oversight of the Electronic Quarterly Performance System. Project based monitoring on Provincial Priority Projects, Executive Directives, and other key emerging provincial projects. Provide regular reports to executive structures of the provincial government. Support and monitor Performance management initiatives of the Premier and EXCO. Provide feedback to provincial departments on their performance. Ensure the implementation and management of risk, finance and supply chain management protocols and prescripts in area of responsibility. Identify and manage risks in area of responsibility. Ensure timely budgeting, monitoring, variance analysis and reporting. Ensure compliance with supply chain prescripts. Ensure the sub direcotrate’s assets are managed, maintained and kept safely. Weigh up financial implications of propositions and align expenditure to cash flow projections. Manage the allocated resources of the directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives.
 
ENQUIRIES : Can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za
 
 
 
 
 
 
DIRECTOR: INTEGRATED STRATEGY & PLANNING (SOCIAL TRANSFORMATION CLUSTER) REF NO: OTP 03/10/2022
SALARY : R1 073 187 per annum (Level 13)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior Certificate, an NQF Level 7 as recognised by SAQA (BTech/ Degree/Advanced Diploma) in Public Administration/ Development Studies/ Social Sciences .Minimum 5 years’ experience at Deputy Director Level in the similar environment. A valid driver’s licence, Code EB. Pre-Entry certificate for the Senior Management Services (SMS) is compulsory. Good knowledge of public service legislations. Monitoring and Evaluation. National Development Plan. Eastern Cape Provincial Development Plan. Government Clusters, priorities and outcomes approach. Government planning cycle. Key Competencies: Strategic Capability and Leadership. Programme and Project Management. Budget and Financial Management. Change Management. Knowledge Management. Project Management. Information Management. Service Delivery Innovation. Problem Solving and Analysis. People Management and Empowerment. Client Orientation and Customer Focus. Communication (verbal & written). Computer Literacy. Extensive strategic planning, Financial management skills.
 
DUTIES : Manage the development of integrated provincial medium strategic plans and guide the implementation thereof. Manage the development and review of the Provincial Medium Term Strategic Framework and the Programme of Action to strengthen integrated planning. Manage the implementation of the POA through the Cluster system. Facilitate and coordinate planning activities to ensure coherence between sectoral strategic plans, policies and sectoral service delivery programmes across the province through the cluster system. Manage the development of integrated provincial planning frameworks and support departments, district municipalities and metros with the implementation thereof. Manage the institutionalization of provincial infrastructure macro planning and the adequate resourcing thereof so as to drive the implementation of the 10 year Infrastructure Plan. Manage the facilitation of the development of annual performance plans. Guide departments in the development of short term provincial strategic and sectoral plans i.e. 5 year Strategic Plans and Annual Performance Plans (APPs) so as to ensure alignment to provincial priorities and conformance to planning frameworks. Facilitate and support the provincial departments in the development of their APP’s to ensure alignment with the POA. Manage the quality assurance and analysis of provincial plans and APP’S, in collaboration with Provincial Treasury to ensure alignment with government priorities and sectoral plans. Facilitate the improvement of APPs with Provincial Departments and other decision-making platforms. Manage the convening and the functionality of the planning community of practice and seminars for sharing of best practices and capacity building. Develop the policy content to the MECs’ Service Delivery Agreement (SDA). Manage the collaboration with local government in the development of IDPS to promote alignment with POA. Facilitate and support the District Municipalities and Metros in the development of their IDP’s to ensure alignment with the POA. Manage the quality assurance and analysis of municipal plans and IDPs, in collaboration with COGTA to ensure alignment with government priorities and municipal plans. Facilitate the improvement of IDPs with District Municipalities and Metros in decision making platforms. Manage the allocated resources of the directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives.
 
ENQUIRIES : Can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za
 
 
 
 
 
 
DIRECTOR: EMPLOYEE RELATIONS REF NO: OTP 04/10/2022
SALARY : R1 073 187 per annum (Level 13)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior certificate, an NQF Level 7 as recognised by SAQA (BTech/Degree/Advanced Diploma) in Human Resource Management /Labour Relations Management/ Social Science. Minimum 5 years’ experience at Deputy Director Level in a related field. A valid driver’s licence, Code EB. Pre-Entry certificate for the Senior Management Services (SMS) is compulsory. Advanced knowledge of strategy development, strategy management and strategy monitoring and review processes. Advanced knowledge of policy analysis, policy development and policy implementation and review processes. Advanced knowledge of modern systems of governance and administration. Advanced knowledge of public finance management. Knowledge of legislative framework and government procedures on public finance, human resources management and supply chain management. Knowledge of the latest advances in public management theory and practice. Knowledge of the policies of the government of the day. Knowledge of global, regional and local political, economic and social affairs impacting on the provincial government of the Eastern Cape. Knowledge of Constitutional, legal and institutional arrangements governing the South Africa public sector. Key Competencies: Interpretation ability (advanced). Analytical skills (advanced). Investigation skills (intermediate). Negotiation skills (advanced). Communication skills: Verbal, written and presentation (intermediate). Report writing (intermediate). Computer literacy (intermediate).
 
DUTIES : Render employee relations research and capacity building. Promote the maintenance and the improvement of employment relations practices in the province by facilitating the provision of strategic and technical support. Coordinate the training of employees of client departments on dealing with backlogs and policies. Develop capacity building programme for practitioners in the province. Manage the collective bargaining process. Coordinate the functionality of provincial and national collective bargaining processes through coordination of the employer caucus, support of DPSA and resolutions processes. Coordinate employer caucus for the Chamber of the GPSSBC and track decisions. Coordinate and support DPSA led initiatives, meetings and the work of the GPSSBC. Monitor implementation of resolutions of the Chamber of the PSCBC. Coordinate the relationship with individual employees through analysis and reporting on discipline related data. Coordinate meetings with targeted departments to deal with issues from previous quarter analysis. Coordinate the compilation of action plans to deal with identified areas and provide written feedback to targeted departments. Monitor progress on action plan and implement corrective interventions where required. Monitor clients for end of quarter reporting. Coordinate the collection and analysis misconduct data. Manage the allocated resources of the directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives.
 
ENQUIRIES : Can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za
 
 
 
 
 
 
DIRECTOR: SERVICE DELIVERY CO-ORDINATION REF NO: OTP 05/10/2022
SALARY : R1 073 187 per annum (Level 13)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior certificate, an NQF Level 7 as recognized by SAQA (B. Tech/Degree/Advanced Diploma) in Public Administration, Development Studies, or related fields. Minimum 5 years’ experience at Deputy Director Level in a related field. A valid driver’s licence, Code EB. Pre-Entry certificate for the Senior Management Services (SMS) is compulsory. Advanced knowledge of social facilitation and problem solving. Advanced knowledge of complaints management and redress systems. Advanced knowledge of intergovernmental relations and discussion platforms. Knowledge of regional, and local political economic and social affairs impacting on the provincial government. Knowledge of Government Planning Cycle (MTEF and Strategic Planning), Reporting, Monitoring and Evaluation. Knowledge of the Public Finance Management Act. Public Service Regulations (PSR). Public Service Act (PSA). Knowledge management practices. Key Competencies: - Strategic Capability and Leadership. Programme and Project Management. Budget and Financial Management. Change Management. Knowledge Management. Project Management. Information Management. Service Delivery Innovation. Problem Solving and Analysis. People Management and Empowerment. Client Orientation and Customer Focus. Communication (verbal & written). Computer Literacy. Extensive strategic planning, financial management skills.
 
DUTIES : Facilitate the verification and confirmation on the achievement of government priorities and outcomes. Facilitate verification of programme and project delivery across the 3 spheres of government, including the Programme of Action (programmes that are implemented by provincial government departments, municipalities, public entities, and national departments operating in the province, planned infrastructure and other related programmes) and provide strategic reports. Facilitate the verification of commitments made during SOPA, Public participation programmes and EXCO Outreach programmes. Facilitate the development of pre and post visit reports for decision making on, Taking Legislature to the People, Taking the President to the People and Ministerial visits and Back to School programme. Monitor and report on the implementation of special projects (e.g., Siyahlola Presidential Project, Centenary Celebrations) to ensure attainment of set targets and facilitate the appropriate corrective measures where applicable. Manage the strengthening of institutions for improved service delivery in the province. Manage the implementation, monitoring and reporting on Frontline Service Delivery (FSD) of identified institutions across all districts of the Eastern Cape Province. Facilitate the development and implementation of improvement plans informed by FSD findings, complaints, and any other feedback mechanisms. Ensure the provision of support for strengthening of citizen participation in the monitoring of FSD and provide regular feedback to decision making platforms. Manage the facilitation of the resolution on service delivery complaints and blockages. Promote collaboration and interaction with relevant stakeholders including community development workers (CDWs) to establish issues of concern from communities. Develop progress reports on citizens’ complaints highlighting identified threats and risks to alert the relevant departments and the government structures. Verifying issues raised by the communities, facilitate and coordinate engagements with relevant stakeholders (e.g., municipalities, national and provincial departments, and public entities). Participate in Intergovernmental Structures to provide progress reports on the resolution of citizens’ complaints and petitions. Participate in IDPs and departmental strategic plans to influence development of plans aimed at reducing or eliminating recurring citizens’ complaints. Ensure the implementation and management of risk, finance and supply chain management protocols and prescripts in area of responsibility. Identify and manage risks in area of responsibility. Ensure timely budgeting, monitoring, variance analysis and reporting. Ensure compliance with supply chain prescripts. Ensure the sub direcotrate’s assets are managed, maintained and kept safely. Weigh up financial implications of propositions and align expenditure to cash flow projections. Manage the allocated resources of the directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives.
 
ENQUIRIES : Can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za
 
 
 
 
 
 
DIRECTOR: INFORMATION COMMUNICATION & TECHNOLOGY GOVERNANCE REF NO: OTP 06/10/2022
SALARY : R1 073 187 per annum (Level 13)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior certificate, an NQF Level 7 as recognized by SAQA (B. Tech/Degree/Advanced Diploma) in ICT (Informatics or Computer Science) or related field. Minimum 5 years’ experience as Deputy Director in ICT related field. Knowledge of IT Risk management, ICT Governance Frameworks, and practices, CoBIT, ITIL and ISO standards. Key Competencies: - Applied Strategic Thinking, Applying Technology, Budgeting and Financial Management, Communication and Information Management, Continuous Improvement, Citizen Focus and Responsiveness, Developing Others, Diversity Management, Impact and Influence, Managing Interpersonal Conflict and Resolving Problems, Networking and Building Bonds, Planning and Organising, Problem Solving and Decision Making, Project Management, Team Leadership. A valid driver’s licence, Code EB. Pre-Entry certificate for the Senior Management Services (SMS) is compulsory.
 
DUTIES : Coordinate and monitor the development and implementation of ICT policies, strategies, plans and practices in the province: Develop ICT policy guidelines, standards and implement best practices, such as ITIL, CoBIT, etc. Continuously evaluate the understanding and adherence to governance standards. Coordinate the review and implementation of disaster management/business continuity plans. Review ICT policies and standard operating procedures (SOPs) covering the full range of ICT activities on an ongoing basis. Facilitate the reporting to internal and external stakeholders according to functional and stakeholder needs. Monitor compliance with established frameworks, directives, guidelines, and prescripts: Manage the facilitation and implementation of awareness campaigns on ICT Governance related frameworks, guidelines, and prescripts. Coordinate the identification and provision of ICT training requirements (e.g., on disaster management/business continuity plans, etc.). Monitor the adherence and compliance to ICT policies and procedures. Facilitate the identification of ICT related risks and development and management of an ICT Risk Register. Report non-compliance and make recommendations on mitigating strategies to relevant structures (e.g., PGITOC, G & A Cluster and Departmental HODs). Manage the development of Provincial Digital Transformation Strategy and its cascading: Manage and monitor the gathering of Business Analysis and Business User needs. Manage the Business Process Mapping requirements. Manage the drafting of requirements documentation for the development and implementation of ICT systems. Manage the analysis of information gathered from multiple sources, reconcile, and package for strategic decision making. Serves as the conduit between the customer community (internal and Provincial Departments) and the Business Analysts, software development team through which requirements flow. Manage the allocated resources of the directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives.
 
ENQUIRIES : can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za

OTHER POST
 
 
ASSISTANT DIRECTOR: USER SUPPORT REF NO: OTP 07/10/2022
Component: Departmental ICT
SALARY : R382 245 per annum (Level)
CENTRE : Head Office: Bhisho
 
REQUIREMENTS : National Senior Certificate, an NQF level seven (07) as recognised by SAQA (BTech/Degree or Advanced Diploma) in IT-related field. With 3-5 years professional experience in the related IT field. Minimum of 3 years should be in IT accompanied by supervisory experience. A valid driver’s license. Professional qualifications required ITIL V4 foundation as minimum requirement. Advantageous courses will be Microsoft course 10965 (or latest) - IT Service Management with System Centre Service Manager, and ITIL V4 Managing Professional. The preferred candidate without these advantageous professional qualification(s) will be subjected to the qualifying exam(s) and will expected to achieve the professional qualification(s) within their probation period. Key competencies: Applying technology, communication and information Management, continuous improvement. Skills: project management, people management, Planning and Execution, Interpersonal Relations, Analytical thinking, good communication skills, computer Literate. Personal attributes: Communication and information management, Managing Interpersonal conflict and resolving problems, Planning and Organizing, Problem solving and decision making, Developing others and continuous improvement.
 
DUTIES : Establish a Service Desk function: To register, communicate, dispatch, and analyses all calls, reported incidents, service requests and information demands. Monitoring and escalation procedures based on agreed-upon service levels relative to the appropriate SLA allowing classification and prioritization of any reported issues as an incident, service request or information request. Measure end user’s satisfaction with the quality of the service desk and IT services. Operate an electronic system tool to allow logging and tracking of calls, incidents, service requests and information needs, integrates incident management, problem management, change management, capacity management and availability management. Classify incidents according to a business and service priority and routed to the appropriate problem management team, where necessary. Keep customer informed of the status of their queries. Establish service desk procedures, so incidents that cannot be resolved immediately are appropriately escalated according to limits defined in the SLA and, if appropriate, workaround are provided. Establish procedures for the timely monitoring of clearance of customer queries, ensures that the service desk records the resolution steps, confirms that the customer, records, has agreed to the action taken and reports unresolved incidents (known errors and workarounds) to provide information for proper problem management. Procedure reports of service desk activity to enable management to measure service performance and service response times and to identify trends or recurring problems so can be continuously improved. Maintain the service desk function: Provide an IT service desk as single point of contact-1st & 2nd level (break-fix) and support for distribution, installation, operations, and troubleshooting in a distributed computing environment such as IT services. Ensure IT support cases are resolved on time and completed or escalate to 3rd level where required. Provide high level technic al solutions and support to end users. Assign work to technical staff to ensure timely and effective response to user needs. Implement and maintain an ICT assets management system: Maintain an up to date and accurate record of all IT assets required to deliver services and ensure alignment with configuration management and financial management. Identify assets that are critical in providing service capability and take steps to maximize their reliability and availability to support business needs. Manage assets from procurement to disposal to ensure that assets are utilized as effectively and efficiently as possible and are encountered for and physically protected. Regularly review the overall asset base to identify ways to optimize costs and maintain alignment with business needs. Manage software licenses so that the optimal number of licenses owned is sufficient to cover the installed software in use. Manage customer relations: implement and monitor end user feedback through helpdesk reports, survey and interviews and conducts half-yearly survey. Follow-up on support issues with dissatisfied customers to ensure that problems are solved. Manage allocated resources of the sub-Directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperative: maintain high standards by ensuring that the team/section produces excellent work in terms of quality and timeliness. Resolve problems of motivation and control with minimum guidance from manager. Delegate functions to staff based on individual potential provide the necessary guidance and support and afford staff adequate training and development opportunities. Ensure timeously development of job descriptions and implementation of work plans and personal development Plans (PDP’s) for all subordinates. Manage daily employee performance and ensure timely Performance Assessments of all subordinates. Ensure management, maintenance, and safekeeping of assets. Ensure the implementation and management of risk, finance and supply chain management protocols and prescripts in are of responsibility.
 
ENQUIRIES : Can be directed to: Ms. N. Mafu at Tel No: 082 562 2347/ Mr N. Mhlawuli at Tel No: 076 783 6993/Ms Nomthandazo Xesha at 060 584 4059
For eRecruitment Technical Enquiries email to: recruitment@ecotp.gov.za