Picture
 
DURBAN ICC
 

​
Durban ICC SOC (Ltd) is the managing company for the Inkosi Albert Luthuli ICC Complex, which includes the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban ICC is one of the most advanced conference facilities in the world, having been voted Africa’s Leading Conference Centre by World Travel Awards for 17 years. 
 
READVERTISEMENT
POSITION: SALES COORDINATOR X2 (TG 11) 
MIN R 338 431.00– MAX R570 065.00 PER ANNUM 
INTERNAL AND EXTERNAL 
The organisation is calling for suitable candidates to apply for the position of Sales Coordinator. 
The Sales Coordinator will be responsible for securing events for the centre, and co-ordinating the project planning and control processes of various types of enquires received to host events at the Durban ICC. 
The incumbent will report to the Senior Sales Coordinator. 
 
QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 
 National Diploma in Marketing and Sales / National Diploma in Project Management or relevant NQF level 6 qualification 
 Minimum of 2 to 3 years relevant experience in the hospitality or banqueting industry 
 
Competencies
 Good communication skills 
 Goal driven 
 Willingness to accept responsibility 
 Taking actions and being proactive 
 Analysing and problem solving 
 Judgement and decision making 
 Information seeking/gathering 
 Ability to work under pressure 
 Integrity 
 Facilitating teamwork 
 Planning, organising and prioritising 
 Detailed and quality focused 
 Technical and professional product knowledge /skills 
 
KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 
 Contract management of events. 
 Prepare quotations and contracts. 
 Up-selling of ICC services to the client. 
 Securing events for the centre to generate revenue. 
 Assist Sales Representative with bids and quotations. 
 Process service requirements and orders on the EBMS service requirements. 
 Ensure yield management has been applied prior to submitting client quotation. 
 Assist with guest relations and marketing activities as required for major event bids. 
 Prepare reports including statistical data outlining the status of proposals and enquiries. 
 Establish client needs and respond to client requests, subject to venue/date availability on the EBMS system. 
 Source external service providers on behalf of a client in line with the SCM policies and procedures. 
 Attend meetings with all internal Departments to confirm client requirements and event deadlines. 
 Inform clients and suppliers on ICC policies and procedures, Health and Safety Regulations, ISO standards and capacities of the centre. 
 Negotiating with clients, service providers and internal departments with a view to establishing outcomes and critical requirements against client budget. 
 Responding to written, verbal and on-site enquiries using standardised contractual forms and/or preparing quotations/ contracts, and bid documents. 
 Collaboration and efficient communication with stakeholders, clients, suppliers and Industry partners. 
 Verify charges to be included on client invoices for the provision of any additional services and/or recovery against damages. 
 
APPLICATIONS
The Durban ICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI). Preference will be given to suitable candidates who will assist the ICC in addressing its current transformational needs. Persons with disabilities are encouraged to apply. 
 
Applications must reach the Human Resources Department, Durban ICC, via e-mail: recruitment@icc.co.za
 
Closing date for the CV submission is 17 OCTOBER 2023. 
 
Applicants who do not meet the minimum requirements will automatically be disqualified from consideration. 
 
Applicants who have not been contacted 30 days after the closing date should consider their application as unsuccessful. 
 
Brenden Chettiar 
CHIEF CORPORATE SERVICES OFFICER







The organisation is calling for suitable candidates to apply for the position of Personal Assistant to COO. The incumbent will be required to provide comprehensive support service to the Chief Operations Officer whilst also organising and coordinating office administration in order to ensure that the Departments’ effectiveness is maintained. 
Durban ICC SOC (Ltd) is the managing company for the Inkosi Albert Luthuli ICC Complex, which includes the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban ICC is one of the most advanced conference facilities in the world, having been voted Africa’s Leading Conference Centre by World Travel Awards for 17 years. 
 
POSITION: PERSONAL ASSISTANT TO CHIEF OPERATIONS OFFICER (PA TO COO) TASK GRADE (TG) - 08
PERMANENT POSITION 
MIN: R230 658 MAX R384 232 PER ANNUM 
(INTERNAL & EXTERNAL) 
 
QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 
 Grade 12
 National Diploma /Office Management/Business Administration or related field of study 
 
Experience and knowledge required 
 Minimum of 2-3 years’ experience in a similar role/environment
 Good understanding of office procedures.
 Experience with office management systems.
 Good communication skills (via phone, email and in-person).
 Experience in exercising discretion and confidentiality with sensitive company information. 
 
Technical Competencies 
 Proficiency in MS Office (MS Word, Ms Excel, MS Excel and MS Outlook) 
 Time management skills 
 Good listening and communication skills 
 Good verbal and written communications skills 
 Good Interpersonal skills 
 An overall good command for the English language 
 
Attributes
 Attention to detail 
 Efficient 
 Flexible 
 Discrete 
 Self-motivated 
 Organised 
 Proactive 
 Reliable 
 Ability to multitask and prioritize daily workload 
 
KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 
 Point of contact between the Managers’ and internal/external clients 
 Screen and direct phone calls and distribute correspondence 
 Handle requests and queries appropriately 
 Manage diaries and schedule meetings and appointments 
 Book meeting venues 
 Recording of minutes
 Source office supplies 
 Make travel arrangements 
 Processing of purchase orders 
 Ensure timeous payment of supplier invoices 
 Produce reports, presentations and briefs 
 Devise and maintain office filing system
 
 
APPLICATIONS
The Durban ICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI). Preference will be given to suitable candidates who will assist the ICC in addressing its current transformational needs. Persons with disabilities are encouraged to apply. 
 
Applications must reach the Human Resources Department, Durban ICC, via e-mail: recruitment@icc.co.za
 
Closing date for the CV submissions is 17 October 2023 
 
Applicants who do not meet the minimum requirements will automatically be disqualified from consideration Applicants who have not been contacted 30 days after the closing date should consider themselves unsuccessful. 
 
CHIEF CORPORATE SERVICES OFFICER