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 ERRATUM: VACANCIES IN THE DEPARTMENT, HRMC 11 of 2021 
 
1. Kindly note that the below advertised posts with the closing date of 31 May 2021 were erroneously advertised and has therefore been withdrawn. 
 
 Control Immigration Officer (Inspectorate): Port Elizabeth, Ref No: HRMC 11/21/03 
 Cashier Supervisor: Large Office: Mokopane Ref No: HRMC 11/21/05 
 Chief Administration Clerk, Large Office: Giyani, Ref No: HRMC 11/21/6c 
 Chief Administration Clerk, PSP: Praktiseer, Ref No: HRMC 11/21/6d 
 Administration ClerkLarge Office: Mokopane, Ref No: HRMC 11/21/7d 
 
We apologise for the inconvenience.


 
DEPARTMENT OF HOME AFFAIRS
 
The National Development Plan (NDP) 2030 is a compass pointing South Africa in a new direction where poverty is eliminated and inequality is reduced by 2030. This desired destination can be reached by enhancing the capacity of the State, and the Department of Home Affairs is committed to delivering on this goal. 
 
Enquiries: Ms F Kwape Tel No: 012 406 4258 
 
HUMAN RESOURCE MANAGEMENT CIRCULAR MINUTE NO 11 OF 2021 
 
VACANCIES IN THE DEPARTMENT 
 
The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to promote representivity (race, gender, disability) through the filling of positions. 
 
We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a modern world-class service. If you committed on delivering on the National Development Plan’s (NDP’s) priorities, ascribe the Department’s shared value set, have what it takes to serve the needs of South Africa’s citizens, residents and visitors - and your credentials meet the requirements of any of the following positions - kindly respond before the closing date. 
 
DIRECTIONS TO APPLICANTS 
 
CLOSING DATE : 31 May 2021 
 
​ 
APPLICATIONS : Applications must be - 
 sent to the correct address specified at the bottom of each position, on or before the closing date; 
 submitted on the Application for Employment Form (New Z.83), obtainable at www.gov.za; 
 accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible); 
 accompanied by a copy of the Applicant’s IDvalid driver’s license where applicable and the highest relevant educational qualifications. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and 
 
 
SELECTION
 Shortlisted Candidates for posts on Salary Level 9 and above will be subjected to technical test(s) (which test Candidates’ demonstrated professional and technical competency against the job requirements and duties). 
 All Candidates on Salary Level 11 and above will furthermore undergo a competency assessment, (which tests the Candidates’ demonstrated proficiency in the professional dimensions attached to the level of the post). 
 For lower level posts, preference may be given to locally based candidates on grounds of affordability. 
 Employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications) 
 All Candidates applying for SMS posts (Salary Level 13 and above), will be required to complete the online “Pre-entry Certificate to Senior Management Services” course. The course is available at the National School of Government (NSG), under the name “Certificate for entry into the SMS”. Full details can be obtained via the following link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/Candidates wishing to be considered for appointment, are encouraged to enrol for this course immediately. 
 
 
 
 
LOCAL OFFICE MANAGER, REF NO: HRMC 11/21/01 
SALARY LEVEL : A basic salary of R470 040 to R553 677 per annum (Level 10). In addition, a range of competitive benefits are offered. 
CENTRE : Eastern Cape: Medium Office: Butterworth 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration or related Social Sciences at NQF level 6 as recognized by SAQA • 3 years’ experience in Customer Service Management environment at Supervisory level (Salary level 8) • Experience in Civic and Immigration Services • Knowledge of the South African Constitution • Knowledge of all Civic Services Act and the Immigration Act • Knowledge of the Public Service Regulatory Framework • Extensive knowledge of the Public Finance Management Act (PFMA) and Treasury Regulations • Understanding of Departmental Legislation and Human Resources legislation and prescripts • Knowledge of Workflow planning and capacity planning • Knowledge of Batho Pele Principles • Understanding of Departmental legislation and Human Resources legislation and prescripts • Knowledge of Occupational Health and Safety Act • Service delivery innovation • Client orientation and customer focus • Computer literacy • People management and empowerment • Operations and risk management • Program and project management • Decision making • Presentation skills • Problem solving and analysis • Business continuity • Influencing and networking • Accountability • A valid drivers’ license, willingness to travel extensively and working extended hours is essential. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Civics and Immigration Services Coordinate and monitor the effective processing of Birth, Marriage and Death process in the local office and Health facilities • Coordinate and monitor the effective processing of Identity Document and Passport in DHA footprint • Coordinate and monitor Immigration transgression cases in the local office • Manage the revenue collected from products and services • Implement and maintain operational plan complemented by action plans for service delivery in the offices • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Ensure effective and efficient management of queues • Establish and maintain relationship with Stakeholders to support service delivery • Facilitate intergovernmental and Stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele Principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various Stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, Directives, Acts and Regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with Legislations, Regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with Legislation, Regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage medium budget spending is maximized in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with Departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management Regulations and Treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees. 
 
ENQUIRIES : Eastern Cape: Mr Z Damoyi, Tel No: (043) 604 6408 
 
 
 
 
 
ASSISTANT DIRECTOR: DISTRICT COORDINATOR, REF NO: HRMC 11/21/02 
SALARY LEVEL : A basic salary of R376 596 to R443 601 per annum (Level 9). In addition, a range of competitive benefits are offered. 
CENTRE : Eastern Cape: Dstrict Municipality: Amathole 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration or related Social Sciences at NQF 6 level as recognized by SAQA • 2 years’ experience at Senior Administration Officer and coordination environment • Experience in Civic and Immigration Services operations • Knowledge of the South African Constitution • Knowledge of the Public Service Act and Regulations • Understanding of departmental legislation and Human Resources legislation and prescripts • Understanding of Immigration and Civic Services Regulatory Frameworks • Time management • Service delivery innovation • Client orientation and customer focus • People management and empowerment • Financial administration, communication and coordination skills • Program and project management • Knowledge and change management • Business report writing and presentation skills • Problem solving and analysis • Data analysis. Computer literacy • Corruption measures and principles • A valid drivers’ license, willingness to travel extensively and working extended hours is essential. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Facilitate the coordination in the District Municipality to enhance service delivery • Coordinate effective integration of various civic and immigration services in local office • Submit monthly statistics to the Provincial Coordinator • Coordinate the implementation of processes and system for service delivery improvement within local offices • Coordinate and monitor DHA participation in the local office cluster • Coordinate the local office performance against deliverables • Coordinate the implementation and maintenance of the execution of local offices related strategies • Liaise with internal and external Stakeholders and ensure that relevant information is strategically communicated • Coordinate core business functions, identified projects and special programmes • Consolidate various quantitative reports in the local municipality, monitor and evaluate reports • Cluster reports and routine reports to the Provincial Office • Build and maintain relationship with various internal and external Stakeholders • Ensure business transformation and partnership with various stakeholders • Compile tactical plans aligned to business requirements • Liaise with internal and external Stakeholders on change management matters • Benchmark with various institutions for best practice • Coordinate, revisit, review and streamline all processes to ensure accuracy and efficiency • Lead the implementation improvement of projects • Ensure best practices to contribute towards improved change management matters with Stakeholders • Ensure good governance and administration • Provide support various Business Units on coordination process • Report on all change management risks according to required format • Interpret and implement all circulars and other communications that impact on the operation of the Business Unit • Ensure effective risk and compliance management • Develop and implement governance processes, framework and procedures within the District associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the directorate • Ensure compliance with all audit requirements within the District • Represent the Directorate at management and other government forum • Monitor quality, risk, standards and practices against prescribed frameworks • Manage human and physical resources within the District • Draft, sign and submit all performance agreement, work plan and personnel development plans with team members • Complete the probation report • Keep record of leave application and monitor leave • Ensure that employees are equipped with the required skills to perform optimally • Agree on the training and development needs of the directorate and ensure that are acted on • Manage the implementation of the employment equity plan within the District • Facilitate all repairs and maintenance of assets within the office • Facilitate and control removal of assets within the office.
 
ENQUIRIES : Eastern Cape: Mr Z Damoyi, Tel No: (043) 604 6408
 
 
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CONTROL IMMIGRATION OFFICER (INSPECTORATE), REF NO: HRMC 11/21/03 
SALARY LEVEL : A basic salary of R316 791 to R373 167 per annum (Level 8). In addition, a range of competitive benefits are offered. 
CENTRE : Eastern Cape: Large Office: Port Elizabeth 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Management and Administration or Operations Management or an NQF level 6 equivalent as recognized by SAQA • 2 - 3 years’ experience in Immigration Services environment • Knowledge of the South African Constitution • Knowledge of the Public Service Act and Regulations • Knowledge of the Immigration Act, Refugees Act as well as Public Finance Management Act • Understanding of the Departmental Legislation as well as Human Resources Legislation and Prescripts • Service delivery innovation • Client orientation and customer focus • People management and empowerment • Financial management, honesty and integrity • Pay attention to details • Communication and interpersonal skills • Problem solving, report writing, influencing and networking • Planning and organizing • Strong analytical skill • Computer literacy • Conflict management and negotiation skills • A valid drivers’ license, willingness to travel extensively and working extended hours is essential. 

 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Supervise the arrest and detention of illegal foreigners and ensure compliance with Departmental Acts • Oversee the tracing, arrest and detention of illegal foreigners within the Republic • Monitor the process of the deportation of illegal foreigners out of the country • Provide guidance and support to Immigration Officers on Immigration matters • Enable prosecution of transgressors of the legislation • Ensure adherence to and effective implementation of policy and legislation regarding Immigration matters • Report to Head Office on the training requirements for Immigration Officers, trends and statistics on the detention and deportation of illegal foreigners and prohibited persons • Liaise with Stakeholders at various levels to ensure proper service delivery • Oversee maintenance of records and cases thereof • Ensure efficient and effective utilisation of resources and effectively supervise the work daily tasks • Coach the team (including new staff) to ensure the effective processing/administering of all functions • Encourage and recognise customer focus, counter corruption and service delivery • Act as a role model for all new processes, systems or practices and assist staff with technology and equipment • Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements • Direct staff, coordinate and administer staff leave, performance agreements, recruitment and distribution of payslips • Monitor team’s performance and take corrective action where required or escalate in accordance with Department’s guidelines • Produce monthly reports and statistics regarding the volume of documents processed • Manage records/documentation according to Departmental policies and requirements • Monitor quality and accuracy of output delivery by checking samples of outputs • Provide advice and assistance to staff members in the execution of their daily tasks • Allocate daily work to staff members and monitor their progress against daily targets or goals • Identify challenges and make suggestions to superiors regarding solutions. 
 
ENQUIRIES : Eastern Cape: Mr Z Damoyi, Tel No: (043) 604 6408 
 
 
 
 
 
SENIOR ADMINISTRATIVE OFFICER: FINANCE, REF NO: HRMC 11/21/04 
SALARY LEVEL : A basic salary of R316 791 to R373 167 per annum (Level 8). In addition, a range of competitive benefits are offered. 
CENTRE : Gauteng: Large Office: Johannesburg 
 
REQUIREMENTS : • A 3 year tertiary qualification in related field at NQF Level 6 as recognised by SAQA • 2 years’ experience in Administrative Officer/ Chief Administration Clerk • Experience in administration of office budget • Extensive knowledge of various filing systems • Knowledge of National Treasury Regulations, Public Finance Management Act (PFMA) and Public Service Regulatory Framework • Knowledge of Supply Chain Management process and procedures • Knowledge of Human Resource Regulatory Framework • Knowledge and understanding of Departmental Legislations and Prescripts • Computer literacy • Analytical thinking. Planning and organizing • Verbal and written communication • Financial administration • Customer focus • Results and achievement focus • Teamwork and time management. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Coordinate and monitor the budget and administrative matters • Ensure compliance to policies and procedures for Budget management and control • Monitor implementation of expenditure and commitments against voted funds • Identify, recover and reporting all unauthorized, irregular and fruitless and wasteful expenditure • Coordinate and submit provincial inputs on Estimates of National Expenditure (ENE) • Administer Provincial adjustment estimates including submissions regarding roll over funds, as well as other correspondence • Participate in budget planning as well as preparation of budget • Participate in the compilation of the Medium Term Expenditure Framework and projections in the Province • Maintain the Department Chart of Accounts at Province • Monitor expenditure trends and reconciliation thereof against the budget and cash flow projections • Co-ordinate projections of anticipated expenditure & revenue • Facilitate the year end processes regarding budgetary management • Monitor revenue management processes • Examine the Department’s operations to identify sources or potential sources of revenue • Regular evaluation of the effectiveness of sources of revenue and timeous collection of revenue • Weekly and monthly submission of PMG’s statistics • Monitor asset management in the Province • Administer timeous resolution of audit queries • Report on the state of expenditure and revenue • Monthly consolidation of asset registers for the region • Monthly reporting on disposals for the region • Receiving and managing the movement of assets • Ensure the implementation of effective risk and compliance management practices • Report on all risk and financial indicators including e.g. financial losses, overpayment, etc. according to required format • Comply to regulatory requirements and liaise with all relevant stakeholders within and external to the organisation to ensure accurate implementation • Ensure compliance with Supply Chain Management and Asset Management Policies and Regulations • Interpret and implement all organisational circulars, policy and other communications • Manage human, financial and physical resources • Monitor the budget of the unit in an effective manner • Monitor the performance of the staff members and identify and address performance problems • Build and coach an effective team to ensure the processing/administering of all functions • Provide on the job training and mentoring to all staff relating to the effective operation of their functions (Including new staff) • Monitor the implementation of the employment equity plan • Monitor and implement effective talent management processes (attraction, retention, development) • Monitor the implementation of compliant performance management • Ensure that staff is motivated and committed to the vision and goals • Manage grievances, discipline and terminations of employees • Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements. 
 
ENQUIRIES : Gauteng: Mr P Mlangeni/ Ms M Kau, Tel No: (011) 242 9000 
 
 
 
 
 
CASHIER SUPERVISOR, REF NO: HRMC 11/21/05 
SALARY LEVEL : A basic salary of R316 791 to R373 167 per annum (Level 8). In addition, a range of competitive benefits are offered. 
CENTRE : Limpopo: Large Office: Mokopane 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Administration at NQF 6 as recognized by SAQA • 2 years’ experience in Cashier Services • Knowledge of the South African Constitution • Knowledge of the Public Service Act and Regulations • Understanding of the Departmental Legislation and Human Resources legislation and prescripts • Computer literacy • Analytic thinking • Planning and organizing • Problem solving • Verbal and written communication skills • Financial administration • Interpersonal skills • Attention to detail • Clerical and administration • Record and time management. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Supervise the effective daily operation of the Cashier Services • Implement quality assurance measures to ensure quality of service • Provide advice and action non-standard requests and issues from staff in the execution of their duties • Allocate work to staff members and monitor their progress against daily targets or goals and service level agreements and administer break schedule • Perform end of day duties to ensure effective reporting, identification of issues and capturing of financial information • Identify challenges in operation (capacity, training, bottlenecks) and make suggestions to Management regarding solutions (capacity planning, training or operational changes) • Control the flow of cash in the front office cashier points including monitor floats, investigating shortages and clearing, ordering and safekeeping of cash • Ensure the neatness of workstations and general housekeeping in and around the front end • Assist the District/Regional Office Manager in terms of budget monitoring, monthly reconciliations and reporting • Assist with other financial administration duties within the office • Conduct daily recons of revenue received through cashier points and records recons according to prescribed format • Ensure that there are cashiers signed on at the beginning of every shift • Assist the cashier in organising float for their daily sign on • Constantly observes the operations of each cashier, authorising cancellations and any other queries that cashiers may have at anytime • Signs on and off at the change of shift and end of day ensuring that proper procedures are followed at all times • Ensure physical, human and financial resources • Ensure that budget spending is maximized in line with strategic objective • Monitor and report on the utilization of equipment • Ensure that the preparation of the budget are in line with strategic plan and department objectives • Ensure proper implementation of the budget by monitoring, projecting on expenditure • Coordinate memorandum of understanding, service level agreement and expenditure review. 
 
ENQUIRIES : Limpopo: Mr LJ Kgole, Tel No: (015) 287 2802 
 
 
 
 
 
CHIEF ADMINISTRATION CLERK, (4 POSITIONS) 
SALARY LEVEL : A basic salary of R257 508 to R303 339 per annum (Level 7). In addition, a range of competitive benefits are offered. 
CENTRE : Gauteng: Medium Office: Ga-Rankuwa (1 Post) 
REF NO : HRMC 11/21/6a 
CENTRE : KwaZulu-Natal: Medium Office: Commercial Road (1 Post) 
REF NO : HRMC 11/21/6b 
CENTRE : Limpopo: Large Office: Giyani (1 Post) 
REF NO : HRMC 11/21/6c 
CENTRE : Limpopo: PSP: Praktiseer (1 Post) 
REF NO : HRMC 11/21/6d                        
 
REQUIREMENTS : • An undergraduate qualification at NQF Level 6 as recognised by SAQA. Minimum of 1 years’ experience in Administration Clerk: Civic Services in local offices. Knowledge of front office operations • Extensive knowledge of various filing systems • Knowledge of finger print verification • Understanding of Civic Services Regulatory Framework • Knowledge of the Public Service Regulatory Framework • Knowledge of Supply Chain Management processes and procedures • Knowledge of Human Resource Regulatory Framework • Computer literacy • Analytic thinking, planning and organizing • Problem solving • Verbal and written communication skills • Financial administration • Planning and interpersonal skills • Clerical and administration • Record and time management • A valid drivers’ license, willingness to travel extensively and working extended hours is essential. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Supervise the effective daily operations of Civic Services of front offices • Ensure effective service delivery and assist staff where service standard are not met • Produce quality reports regarding turnaround times (documents processed and error rates) • Implement quality assurance measures to ensure quality of service delivery • Ensure safekeeping of records/documentation according to Departmental requirements • Allocate work to staff members and monitor their progress against daily targets or goals • Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics • Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Supervisors • Identify trends and take corrective action • Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents • Administer enquiries and online (meeter greeter) verification • Administer the live capture photo booth in the front office • Ensure the verification and validation of client information on system, fingerprint, scan client supporting document on line in the front office • Administer the delivery of smart cards • Supervise the collections of applications from clients in the front office • Provide general service to all clients • Supervise the relevant application forms with supporting documents • Facilitate registration of the application on the relevant register book • Issue receipt and verify fingerprint • Ensure record on track and trace and open file • Arrange for screening committee conducting interview (LRB) • Send applications to Head Office and await outcome • Receive results of fingerprint verification and submit application and file to Head Office • Upon approval, print and ensure hand over certificate/relevant document to client • Ensure efficient and effective application and utilisation of human and physical resources within the front office • Administer performance of the staff members and identify and address minor performance problems (escalate major performance, incapacity or misconduct matters to management) • Facilitate and direct staff in dealing with leave and other Human Resources administration requirements within the Unit • Build and coach an effective team to ensure the processing/administering of all functions • Encourage Client focus, counter corruption and service delivery • Promote Batho Pele principles in order to improve service delivery within the office • Assist staff in the effective utilisation of technology and technology infrastructure within the front office • Provide on the job training and mentoring to all staff relating to the effective operation of their daily functions (including new staff) • Act as change agent for all new processes, systems or practices • Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements. 
 
ENQUIRIES : Gauteng: Mr P Mlangeni/ Ms M Kau, Tel No: (011) 242 9000 
KwaZulu-Natal: Ms N. Shezi, Tel No: (033) 845 5003/ 033 845 5004 
Limpopo: Mr LJ Kgole, Tel No: (015) 287 2802 
 
 
 
 
ADMINISTRATION CLERK, (5 POSITIONS) 
SALARY LEVEL : A basic salary of R208 584 to R245 694 per annum (Level 6). In addition, a range of competitive benefits are offered. 
CENTRE : Gauteng: Medium Office: Alberton (1 Post) 
REF NO : HRMC 11/21/7a 
CENTRE : Gauteng: Medium Office: Benoni (1 Post) 
REF NO : HRMC 11/21/7b 
CENTRE : KwaZulu-Natal: Medium Office: Umzimkhulu (1 Post) 
REF NO : HRMC 11/21/7c 
CENTRE : Limpopo: Large Office: Mokopane (1 Post) 
REF NO : HRMC 11/21/7d 
CENTRE : North West: Medium Office: Brits (1 Post) 
REF NO : HRMC 11/21/7e 
 
REQUIREMENTS : • A Grade 12 Certificate as recognized by SAQA • A relevant NQF level 6 as recognized by SAQA will serve as an added advantage • Completion of the Cadet or Internship Programme within the Department of Home Affairs will be an added advantage • 1 year training in fingerprint verification • Knowledge of Civic Services Regulatory Framework and finger print verification • Knowledge of the Departmental Regulations and Prescripts • Interpersonal skills, client orientation and customer focus • Computer literacy and telephone etiquette • Written and verbal communication skills. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Attend to enquiries and perform online (Meeter Greeter) verification • Greet and walk in customers, and ensure that they receive a professional, warm and friendly welcome • Provide customers with orientation and information on the services required • Check status of applicant (Fingerprints register on HANIS and marital status), and conduct online verification and issue a ticket • Provide advice and direction to relevant departments and ensure the highest customer service standards • Operate in front and behind the pay barrier and be the first point of contact for customers • Direct customers to relevant service departments in a timely manner and with the highest customer service standards • Ensure that the customer waiting areas are maintained in the highest standards as per the appearance, accessibility and demarcation • Ensure that the customer receives the highest service standards in accordance with the departmental values and vision statements • Monitor the live capture photo booth in the Department • Capture digital photograph of the applicant • Capture digital signature of the applicant with the prescribed equipment • Search for an applicant using the information from BQMS • Add comment on the information received from the BQMS • Request over –ride exceptions on biometrics • Clear the search criteria in the search screen after use • Verify and validate client information on system, fingerprint, scan client supporting document on line • Examine processed finger prints and evaluate their validity for entry into the automated fingerprint identification system • Prepare prints through photographic enlargements, photographic reduction and computer scanning for digital computer entry • Improve the quality and integrity of digitized computer images through enhancement or the deletion of fingerprint details prior to the initiation of computer searches for verification • Perform online verification of fingerprints with lists of customer prints received from the system or with fingerprints taken on site by an official to attempt a positive identification • Authenticate Application • Verify applicant • Complete the application form • Capture signature • Attached supporting documents • Close ticket • Receive and monitor the delivery of smart cards • Records and checks quantity and quality of goods received • Inspect, accept, or reject inbound smart cards • Communicate with Supplier for product returns/repair • Accurately inputs received material into computer system and forwards accurate documentation to accounts payable • Monitor the collections of applications from clients • Capture sealed identity numbers of applicant into the system • Change applicant status on system • Accept and scan all documents from applicants • Verify applications to detect damaged or missing documents • Insert smart card in card stand to retrieve card data and match fingerprint • Ensure that the client sign on the mouse pad • Issue smart id card to client • Support the implementation of security control processes and policies • Scan or capture reference/identity number • Print/issue service ticket and re-activate abandoned ticket • Select service request and add new workstations to counters • Allocate the counters to the different queues • Provide names for queues and allocate various queues to groups • Monitor the time of ticket abandonment, suspension and waiting time for agents summoning the tickets • Allocate timeslots and number of people for each priority queue • Combine region, sub-region and address for a new branch • Process application of Identity Document, Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents • Receive the relevant application forms with supporting documents • Verify function 192 to determine whether not already registered • Register the application on the relevant register book • Issue receipt and send to fingerprint • Record on track and trace and open file • Present to panel for interview • Screening committee conducting interview • Send fingerprints to Head Office and await results • Receive results of fingerprint verification and submit application and file to Head Office • Upon approval, print and hand over certificate to Client. 
 
ENQUIRIES : Gauteng: Mr P Mlangeni/ Ms M Kau, Tel No: (011) 242 9000 
KwaZulu-Natal: Ms N. Shezi, Tel No: (033) 845 5003/ 033 845 5004 
Limpopo: Mr LJ Kgole, Tel No: (015) 287 2802 
North West: Ms MY Seleke, Tel No: (018) 397 9904/7/8/22




APPLICATION INSTRUCTIONS.
Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, copies of qualifications, ID and drivers’ license where applicable, together with an Application for Employment Form (New Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date to:- 
Direct applications to the relevant Department of Home Affairs Office as follows:- 
 
Eastern Cape Province:
Postal Address: Private Bag 7413, King Williams Town, 5600 
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600 
 
Gauteng Province: 
Postal Address: Private Bag X108, Braamfontein, 2017, 
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017 
 
KwaZulu-Natal Province: 
Postal Address: PO BOX 09, Scottsville 3209 
Physical address: 181 Church Street, Pietermaritzburg 3200 
 
Limpopo Province: 
Postal Address: Private Bag X9517, Polokwane, 0700 
Physical Address: 89 Biccard Street, Polokwane, 0699 
 
North West Province: 
Postal Address: Private Bag X 119, Mmabatho, 2735, 
Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745