COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA)
 


​INTERNAL COMMUNICATIONS OFFICER – NATIONAL OFFICE
Ref: ICONO01-26
Post level: 07
The Governance and Strategy Department, in the National Office, has a vacancy for an Internal Communications Officer.
 
Purpose: The Internal Communications Officer is responsible for developing, executing, and evaluating internal communication plans that inform, engage, and inspire employees across the organisation. This role acts as a trusted advisor to leadership and key stakeholders to ensure all internal messaging is clear, consistent, transparent, and aligned with the CCMA’s mandate, goals, culture, and values.
 
Key Performance Areas:
  • Develop an internal communication operational plan
  • Content Creation and Management
  • Communications Channel and Platform Management
  • Stakeholder Consultation and Support
  • Budget management
 
Key Requirements:
  • National Diploma (NQF 6) in Communications, Public Relations, Journalism or a related field.
  • 4 years of experience in internal communications, corporate communications, or a related field
 
Knowledge:
  • Understanding of the South African Media Environment.
  • Proficiency with computer software packages
  • Basic knowledge of PAIA (Promotion of Access to Information Act) and POPIA (Protection of Personal Information Act) requirements
  • Basic photography and video editing skills
  • Writing, editing, and proofreading compelling content for various internal channels, including company-wide emails, intranet articles, newsletters, Director messages, presentations, and video scripts.
  • Understanding of the CCMA processes, systems and procedures
  • Understanding of organisational language policy and multilingualism
  • Understanding of the South African Legal Framework
 
Skills and Behavioural Competencies:
  • Communication (Oral and written)
  • Creativity and innovation
  • Customer service orientation
  • Detail orientation
  • Partnering
  • Interpersonal skills
  • Problem solving and analysis
  • Resilience
  • Basic photography and video editing for internal storytelling
  • Language sensitivity and multilingual content coordination




NOTE FOR ALL APPLICANTS:
 
Strictly apply via the link provided: https://forms.office.com/r/KSpG0qd729
 
In your online application for appointment, kindly ensure that you disclose all relevant material information to assist the panel in considering your application.
 
Detailed CV, copies of qualifications, driver’s license & ID document must be uploaded. Failure to complete the online form in full or not provide relevant information will automatically disqualify your application.
 
*Only One (1) online application should be submitted.
 
No emailed or hand-delivered applications will be accepted. Non-adherence to the stated procedures in applying as well as incomplete application will result in the disqualification of the application.
 
Closing date: 27 January 2026
 
N.B Incomplete and late applications will automatically be disqualified.
 
If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representivity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.
 
People with disabilities are encouraged to apply.