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COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA) 
 
Case Management Officer - Western Cape Region (Post level: 09)
The Western Cape Region has a vacancy of a Case Management Officer.
 
 
Purpose
To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines.
 
Key Performance Areas:-
• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
 
Key Requirements:
• Matric, National Diploma in Labour Relations (or relevant equivalent)
• 3 years relevant working experience in a service/ HR/ Legal environments
• At least 2 African languages would be an advantage
 


Closing date: 12 August 2021
 
To respond in confidence, please send your detailed CV, certified copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitment@ccma.org.za
 
When responding to the advert please ensure that the position reference Ref: CMOWC08-21 is quoted first on the subject line, as is. Failure to observe this protocol may result in your application being disqualified.