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COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA) - CASE MANAGEMENT OFFICER - EMPLOYMENT SECURITY UNIT - NATIONAL OFFICE
COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA)
Case Management Officer - Employment Security Unit - National Office (Post level: 09)
The National Office Collective Bargaining Department has a vacancy for a Case Management Officer in the Employment Security Unit.
Purpose
To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines. To also provide case management support to the Collective Bargaining department primarily in the area of Employment Security.
Key Performance Areas:-
• Provide Regional support to CMO’s
• Provide Administrative Support on TERS
• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Processing Claims
Key Requirements:
• Matric, National Diploma in Labour Relations (or relevant equivalent)
• 3 years relevant working experience in a service/HR/ Legal environment
• Knowledge of S189/A of the LRA
• Good Communication Skills
• Proficiency in English and 2 African Languages
• Proven record on minute Writing
• Team Player
• At least 2 African languages
• Proficiency in MS Office (MS Excel and PowerPoint, in particular).
Purpose
To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines. To also provide case management support to the Collective Bargaining department primarily in the area of Employment Security.
Key Performance Areas:-
• Provide Regional support to CMO’s
• Provide Administrative Support on TERS
• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Processing Claims
Key Requirements:
• Matric, National Diploma in Labour Relations (or relevant equivalent)
• 3 years relevant working experience in a service/HR/ Legal environment
• Knowledge of S189/A of the LRA
• Good Communication Skills
• Proficiency in English and 2 African Languages
• Proven record on minute Writing
• Team Player
• At least 2 African languages
• Proficiency in MS Office (MS Excel and PowerPoint, in particular).
Closing date: 12 August 2021
To respond in confidence, please send your detailed CV, certified copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitment@ccma.org.za
When responding to the advert please ensure that the position reference Ref: ESUCMOHO08-21 is quoted first on the subject line, as is. Failure to observe this protocol may result in your application being disqualified.
If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.
People with disabilities are encouraged to apply.