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BARLOWORLD EQUIPMENT IS HIRING
PLANNER GLOBAL GRADE 09
Key Output
• Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an appropriate planning system
• Planning cost elements on service jobs (Labour, Parts and Bought outs)
• Achievement of maximum productivity and profitability
• Apply warranty policies and procedures, including service warranty
• Issuing or job instructions to and dispatching of artisans (briefing)
• Initiation and control of Bought Out requests
• Follow up on parts, quotes and service reports
• Assist with achievement of Key Performance Indicators (KPI’s)
• Assist with effective control of cost centre expenses and Work-in-Progress
• Apply Warranty policies and procedures, including Warranty decisions and Service Warranty investigations
• Resolve internal and external customer queries
Qualification, Experience and Competencies
• Trade certificate (Diesel or Heavy Earthmoving Mechanic)
• Minimum 3 years relevant experience.
• Computer Literacy (MS Office, SIS, STW / ET, CAT inspect. myCat.com)
• SAP knowledge advantageous
• Good communication skills and customer relations,
• Must be a Team player and be willing to work overtime
• Problem Solving Skills and Technical Competence, Rule orientation and Mechanical Reasoning
• Verbal and written communication skills
• Understanding the service work order process, Attention to detail, Teamwork
PLANNER GLOBAL GRADE 09
- Bellville, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Output
• Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an appropriate planning system
• Planning cost elements on service jobs (Labour, Parts and Bought outs)
• Achievement of maximum productivity and profitability
• Apply warranty policies and procedures, including service warranty
• Issuing or job instructions to and dispatching of artisans (briefing)
• Initiation and control of Bought Out requests
• Follow up on parts, quotes and service reports
• Assist with achievement of Key Performance Indicators (KPI’s)
• Assist with effective control of cost centre expenses and Work-in-Progress
• Apply Warranty policies and procedures, including Warranty decisions and Service Warranty investigations
• Resolve internal and external customer queries
Qualification, Experience and Competencies
• Trade certificate (Diesel or Heavy Earthmoving Mechanic)
• Minimum 3 years relevant experience.
• Computer Literacy (MS Office, SIS, STW / ET, CAT inspect. myCat.com)
• SAP knowledge advantageous
• Good communication skills and customer relations,
• Must be a Team player and be willing to work overtime
• Problem Solving Skills and Technical Competence, Rule orientation and Mechanical Reasoning
• Verbal and written communication skills
• Understanding the service work order process, Attention to detail, Teamwork
OPERATIONS MANAGER-GREATER AFRICA
- Boksburg, ZA
- Full-Time
- Power
- Apply To Position
- Apply Using LinkedIn
Lead the GrA Energy & Transportation (E&T) operations, overseeing prime and aftermarket sales across the region. Ensure alignment with the Centre of Excellence (COE) strategy, drive financial performance, and maintain strong coordination between in-country teams and South Africa-based Line of Business (LOB) leaders
- Lead and manage prime (including rental), aftermarket, and service operations across Greater Africa.
- Collaborate with LOB leaders to implement regional E&T strategies.
- Drive revenue growth, profitability, and market share improvement
- Champion technology adoption and roll out of digital solutions in partnership with the Aftermarket Enabling team.
- Ensure high levels of customer satisfaction.
- Develop and up skill regional teams.
- Achieve business plan targets and ensure compliance with corporate governance and ethics.
- Weekly cadence with regional teams.
- Performance delivery across Prime, Aftermarket, and Service.
- Achievement of regional financial and operational targets.
- Strong stakeholder relationships (customers, internal teams, etc).
- Accurate forecasting of revenue across LOBs.
- Promotion of a safe, sustainable, and high-performance culture.
Qualification, Experience and Competencies
- Bachelor’s degree in engineering/finance or business management.
- Post Graduate qualification, e.g. MBA will be an added advantage
- 5 to 10 years’ experience in a Sales/Commercial operations role.
- 5 years’ experience in a similar position i.e. centre of excellence
- 5 years in associated industries (Mining / Construction)
- Verbal and Written Communication (Including listening) (L2)
- Drive, Energy and Initiative (results-focus) (L3)
- EQ and Interpersonal Sensitivity (L2)
- Customer Responsiveness (L3)
- Building Relationships (L3)
- Influencing and Negotiation (L2)
- Business and Financial Acumen (Including Commercial Orientation) (L2)
- Professional / Technical Competence (L2)
- Analysis for Business Decision Making (L2)
- Practical Execution Management (Planning, Organising & Monitoring) (L3)
- Motivating (Creating and Selling Vision) (L2)
- Developing People (L2)
PRODUCTION PLANNER GLOBAL GRADE 10
Key Output
Qualification, Experience and Competencies
PRODUCTION PLANNER GLOBAL GRADE 10
- Boksburg BRC, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Output
- Planning and prioritizing of components for disassembly and assembly
- Assist with achievement of BRC key KPI’s (WIP, planning adherence, on time delivery)
- Resolve internal and external BWE customer queries
- Issuing of a job schedule to disassembly, assembly and testing bay in the BRC
- Ensure that turnaround times (TAT) on components are achieved
- Determination and scheduling of Key dates in completion (expected and promised delivery dates)
Qualification, Experience and Competencies
- Qualified Artisan with planning experience
- Leadership Potential and Self-motivated
- Exceptionally driven – self driven
- Post-apprentice/learnership experience & planning methodologies
- 5 Years’ experience
HUMAN RESOURCE OFFICER – 12 MONTHS CONTRACT GLOBAL GRACE 09
Key Outputs
• Ensure all human resources procedures and administration requirements are accurately and efficiently implemented.
• Provide HR support and information to line management and employees, to ensure effective compliance to all human resources policies and procedures.
• Support Human Capital Business Partner and Line managers in order to achieve business objectives
• Responsible for the delivery of all end to end HC processes including ER ensuring continuous performance, efficiency, process improvement and compliance.
• Proactively identify and drive wellness and safety initiatives to improve awareness, wellbeing and work life balance for all employees.
• Keeping HC processes in full compliance with legal and regulatory (internal and external) framework.
• Communicate organisational culture, policies, procedures, standards and systems to employees.
• Keep line Management & employees updated on HC initiatives.
• Maintain efficient record keeping for all staff, electronic and hardcover files
• Data input and submission for Monthly HR reporting
• Coordinate HR planned activities including recruitment, training, ER , on boarding process etc.
Qualification, Experience and Competencies
• Relevant 3 year National Diploma or B-Degree in Human Resources Social sciences or Commerce.
• 2–5 years’ experience in Human resources Management
• Understanding of HR processes. Knowledge of labour related legislation.
• Human Resource Administration, Payroll, Recruitment, performance management & PaySpace system .
• Ability to manage conflicting priorities, deal with a sense of urgency and develop pragmatic solutions.
• A strong commitment to service delivery within an HC setting.
• A commitment and genuine desire to build and maintain positive working relationships both internally and externally.
HUMAN RESOURCE OFFICER – 12 MONTHS CONTRACT GLOBAL GRACE 09
- Boksburg Power, ZA
- Contract
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Ensure all human resources procedures and administration requirements are accurately and efficiently implemented.
• Provide HR support and information to line management and employees, to ensure effective compliance to all human resources policies and procedures.
• Support Human Capital Business Partner and Line managers in order to achieve business objectives
• Responsible for the delivery of all end to end HC processes including ER ensuring continuous performance, efficiency, process improvement and compliance.
• Proactively identify and drive wellness and safety initiatives to improve awareness, wellbeing and work life balance for all employees.
• Keeping HC processes in full compliance with legal and regulatory (internal and external) framework.
• Communicate organisational culture, policies, procedures, standards and systems to employees.
• Keep line Management & employees updated on HC initiatives.
• Maintain efficient record keeping for all staff, electronic and hardcover files
• Data input and submission for Monthly HR reporting
• Coordinate HR planned activities including recruitment, training, ER , on boarding process etc.
Qualification, Experience and Competencies
• Relevant 3 year National Diploma or B-Degree in Human Resources Social sciences or Commerce.
• 2–5 years’ experience in Human resources Management
• Understanding of HR processes. Knowledge of labour related legislation.
• Human Resource Administration, Payroll, Recruitment, performance management & PaySpace system .
• Ability to manage conflicting priorities, deal with a sense of urgency and develop pragmatic solutions.
• A strong commitment to service delivery within an HC setting.
• A commitment and genuine desire to build and maintain positive working relationships both internally and externally.
RE-ADVERTISEMENT PARTS WAREHOUSE ASSISTANT GLOBAL GRADE 04
- Durban, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Ensure relevant daily warehouse KPI's are exceeded.
• Comply to specifications of order type by customer within time and quality standards
• Ensure warehouse procedures are carried out safely within the framework of compliance to SOPs.
• Ensure duties are carried out to ensure achievement of warehouse performance standards
Qualification, Experience and Competencies
• Grade 12
• 1 year working experience
• Basic warehouse qualification
• Accurate numeracy skills
• Cannot be dyslexic
• Teamwork.
• Attention to detail and customer orientation.
• Numeric accuracy and literacy literate
• Computer literacy
• Relevant troubleshooting capability, basic knowledge of parts
• Warehouse/logistics experience
• Safety compliance
PARTS SALESPERSON (OFFSHORE) GLOBAL GRADE 07 RE-ADVERTISED
- Durban/JHB, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Output
- Support Territories with Offshore Quotations (ADHOC)
- Actively process all offshore parts orders for ROA (Caterpillar, FG Wilson, Perkins)
- Correctly identify order and shipment types (incoterms)
- Track backorders efficiently and effectively, including Parts Viz Case Creations
- Provide feedback and sales status updates to ROA parts teams.
- Good Receipt and good issue all offshore parts
- Invoice parts to customers and provide commercial invoices for export purposes.
- Transactional Adherence to the Export Policy
- Submit EUED and Profile requests to CAT.
- Submit claims on damage and short supply
- Liaise with Middle East Finance Teams on Customer Offshore account adherence (credit limits,
- Liaise with the appointed 4PL on logistics to the end user
- Maintain Effective Communication with ROA Parts Teams
- · Facilitate Information gathering for New Offshore accounts
- · Support M.E Finance Team with Monthly Financial close-off (reporting)
Qualification, Experience and Competencies
- Minimum requirement: Grade 12
- 2-3 years’ experience in similar role (Parts, Counter Sales experience)
- SAP Experience (easily adaptable to migrating to new systems, Naxxt)
- Very good business communication and interpersonal skills
- Ability to process orders accurately and timeously
- Ability to sell the value
- Make use of reference material
- Passion for the brand
- Ability to diffuse difficult situations effectively
- Ability to provide options
- Mechanical understanding
- IMM qualification would be a recommendation
- Basic business and financial acumen
- Attention To Detail
- Teamwork
AUTO ELECTRICIAN GLOBAL GRADE 08
- Gamsberg - Northern Cape, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Outputs
- Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites
- Remove and install auto electrical components
- Ensure safe work practice
- Quickly and efficiently deal with all customers auto electrical breakdowns
- Maintain professional image when representing BWE on customer site
- Compile accurate customer service reports
- Compile accurate parts list needed for machine repairs
- Effective self-management and performance ownership
- Comply with Contamination control requirements
- Control own admin (labour booking, service reports, part returns, expenses etc.)
- Maintain field service vehicle and equipment
Qualification, Experience and Competencies
- Grade 12, Qualified in relevant trade (Auto - Electrician)
- Minimum 5 years’ post-qualification experience on electric and electronic systems on Caterpillar machines
- Sound knowledge of safety rules & mining operations
- Good troubleshooting and problem-solving skills in electrical and electronic systems
- Machine specific technical knowledge and skills
- Good understanding of Caterpillar electrical and electronic system
- Applicable attachments product operation knowledge
- Knowledge and/or exposure to ISO quality systems.
- Good technical report writing skills
- Good computer literacy (SIS, STW & ET, Microsoft Office) knowledge.
- Valid Driver’s licence
- Sound interpersonal and communication skills
- Machine specific technical knowledge and skills
- Sound interpersonal and communication skills
- Numerical reasoning
PARTS SALES SERVICE REPRESENTATIVE GLOBAL GRADE 10
Key Outputs
• Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
• Assist with quotes for parts, service, and equipment management solutions.
• Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs.
• Responsible for marketing after sales products and services
• Liaison between Barloworld and customer accounts
• Business planning and / budgeting planning
• Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
• Compile and submit parts forecasting.
• Discuss machine and undercarriage inspection reports regularly with customers.
• Responsible for selling Caterpillar marketing initiatives.
• Parts quotations followed up and converted into sales.
• Promote part sales through service.
• Achievement of targeted budget and effective expenses management
• Achievement of operations and customer monthly KPI’s
Qualification, Experience and Competencies
• Matric
• B. Tech Sales/Marketing diploma or certificate
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification).
• 5 years Caterpillar experience as an artisan
• Workplace competencies business development skills and knowledge
• Sound business communication skills (managerial and technical report writing critical in role)
• Sound technical knowledge of product brands.
• Sound business communication skills
• Basic financial management skills
• PC and microsoft office knowledge
• Behavioural competencies: relations skills
• Problem solving
• Analysis
• Attention to detail.
• Listening
• Influencing and Negotiation
PARTS SALES SERVICE REPRESENTATIVE GLOBAL GRADE 10
- Isando, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
• Assist with quotes for parts, service, and equipment management solutions.
• Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs.
• Responsible for marketing after sales products and services
• Liaison between Barloworld and customer accounts
• Business planning and / budgeting planning
• Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
• Compile and submit parts forecasting.
• Discuss machine and undercarriage inspection reports regularly with customers.
• Responsible for selling Caterpillar marketing initiatives.
• Parts quotations followed up and converted into sales.
• Promote part sales through service.
• Achievement of targeted budget and effective expenses management
• Achievement of operations and customer monthly KPI’s
Qualification, Experience and Competencies
• Matric
• B. Tech Sales/Marketing diploma or certificate
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification).
• 5 years Caterpillar experience as an artisan
• Workplace competencies business development skills and knowledge
• Sound business communication skills (managerial and technical report writing critical in role)
• Sound technical knowledge of product brands.
• Sound business communication skills
• Basic financial management skills
• PC and microsoft office knowledge
• Behavioural competencies: relations skills
• Problem solving
• Analysis
• Attention to detail.
• Listening
• Influencing and Negotiation
PRODUCT SUPPORT SALES REPRESENTATIVE X4 GLOBAL GRADE 10
- Isando, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Parts quotations followed up and converted into sales
• Analyse Client reasons for rejecting quotations
• Achievement of Targeted Budget and Effective Expenses Management
• Achievement of Operations KPI’s
• Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
• Compile and submit a monthly report with forecasts attached to management
• Discuss machine inspection reports regularly with customer
Qualification, Experience and Competencies
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
• 5 years Caterpillar experience as a mechanic
• Sound business communication skills (Managerial and technical report writing critical in role)
• Sound technical knowledge of product brands
• Sound business communication skills
• Basic financial management skills
• Good PC and Microsoft Office knowledge
• Grade 12 and B Tech Sales/Marketing Diploma or Certificate
• Problem solving, Analysis, Attention to detail and Listening
• Influencing and Negotiation
• Leadership Competencies
• Workplace Competencies Business development skills and knowledge
• Sound business and financial acumen
• Exposure to business planning / budgeting processes
RE-ADVERTISEMENT DIAGNOSTIC TECHNICAL REPRESENTATIVE X2 GLOBAL GRADE 10
- Isando, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Ensure improved product health for all products in area of responsibility.
• Provide support for new product introduction.
• Present product issues to management.
• Assist artisans and TAs with complex troubleshooting on machines and components.
• Do failure analysis on failed components and parts.
• Compile comprehensive condition and failure reports.
• Compile informative product issue reports and address to service engineering and management.
• Ensure latest product updates are shared, issued and executed.
• Provide expert technical support for warranty resolution and 1 hour training sessions.
• Ensure effective self-management and performance ownership.
• Ensure resolution of product issues according to Service Letter guidelines.
• Negotiate with Caterpillar on warranty issues.
• Interact with SEENG and Caterpillar on product issues.
• Monitor product health
• Carry out field follow projects
• Remotely and physically troubleshoot complex failures on machines
Qualification, Experience and Competencies
• Grade 12 / N3
• Qualified Artisan. [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic)
• Must have completed Caterpillar Advance certification.
• Minimum of 12 years post-apprentice/learner ship experience of which 5 years should be field service] (external candidates)
• Minimum of 3 years’ experience as a Technical Analyst.
• Exceptional knowledge of product operating systems, testing and adjusting, and troubles shooting.
• Exceptional trouble shooting, problem solving and failure analysis skills.
• Be able to compile accurate and professional reports (Failure and conditional)
• Understand impact of site severity conditions and how it impacts machine health.
• Demonstrated practical and theoretical knowledge transfer skills.
• Sound interpersonal relationship skills.
• Computer Literate (MS Office & Caterpillar systems)
• Familiar with the use of service technician workbench
• Familiar with Caterpillar Websites (e.g. SIMSI, PIS, DSN, etc.)
• Business communication and presentation skills.
• Planning and prioritizing tasks.
• Understand the BWE Quality system.
SOLUTION ARCHITECT DATA GLOBAL GRADE 13
Core purpose of the role
Solution Architect (Data domain) is responsible for defining, designing, implementing and documenting processes, tools, methodologies and frameworks for collecting and managing data effectively throughout its life cycle, from source through to finalised business insights. This role will work closely collaboration with the Enterprise Architect and the Chief Data Office to visualising, designing and driving the implementation the organisation’s enterprise data management framework. The identification of new and emerging data technologies, methodologies and products, and ICT methods
Key deliverables and outputs
• IT Delivery teams and structures
• Digital and IT Leadership
External stakeholders
• Caterpillar
• External system developers, solution providers and integration partners
External technical support staff
Qualification, Experience and Competencies
Minimum required qualification:
Essential:
• Degree in Computer Science or Information Systems
• Related honours degree
• Relevant industry certification, e.g. TOGAF
Advantageous:
• Related master’s degree
• Caterpillar technology accreditations
Work Experience
Essential:
• A minimum of 5 years’ experience in data architecture and / or solution architecture.
• Experience in ETL design, tools (SAP Data Services) and good understanding of ETL solution architectures.
• Expert experience with database and data warehouse technologies (SQL Server, MySQL, or equivalent)
• Reporting and analytics tools (e.g., QlikView and/or Power BI), Database and concept skills, reporting,
• Database technologies (e.g. SAP Hana, Teradata or similar) and database development (Views, Functions and Stored Procedure development)
Advantageous:
• Understanding of Machine Learning.
• Event/Streaming based data pipelines (e.g. Kafka or Nifi)
Knowledge
Essential:
• Specialist knowledge of software technology and programming languages
• Specialist knowledge of database constructs and database queries
• Sound understanding of development practices and methodologies
• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)
• Knowledge and understanding of different modelling languages (such as UML , etc)
• Understanding and knowledge of IT standards and controls
Advantageous:
• Exposure to Caterpillar technology
Skills
Essential:
• Highly developed communication skills to elicit information and explain complex concepts in non-technical language
• Strong interpersonal skills to build relationships and influence a variety of stakeholders
• Well-developed critical and conceptual thinking and problem solving skills to perform in-depth analysis of solution requirements and develop new IT infrastructure solutions
• Strong computer, technology and systems skills
• Ability to multi-task
Personal Attributes:
Essential:
• Focus on innovating and continuous improvement
• A preference for translating strategy into action
• Readiness to make and own decisions
• Analysing and solving problems
• Remain resilient with stress and pressure
• Customer centricity and focus
• Passion for optimising business performance
Advantageous:
• Concern for communicating clearly
• Strong inclination for change agility
• Preference for thinking practically
• Concern about aligning with best practice
SOLUTION ARCHITECT DATA GLOBAL GRADE 13
- Isando Head Office, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Core purpose of the role
Solution Architect (Data domain) is responsible for defining, designing, implementing and documenting processes, tools, methodologies and frameworks for collecting and managing data effectively throughout its life cycle, from source through to finalised business insights. This role will work closely collaboration with the Enterprise Architect and the Chief Data Office to visualising, designing and driving the implementation the organisation’s enterprise data management framework. The identification of new and emerging data technologies, methodologies and products, and ICT methods
Key deliverables and outputs
- Responsible for the data architecture framework, design, strategy standards, and principles, including modelling, metadata, reference data and master data.
- Complete data architecture artefacts for all solutions.
- Investigate and evaluate data sources to identify limitations and determine reliability and usability.
- Identify data redundancies and define and implement a road map to resolve.
- Design and implement data quality resolution strategies in conjunction with business and technical stakeholders.
- Implement appropriate data security controls to ensure that data is kept safe.
- Design and document conceptual, logical and physical data models and repositories using a variety of data modelling techniques.
- Provide technical guidance and leadership in technology proposals, RFIs, RFPs, and project teams.
- Keep abreast of the latest integration technology trends and emerging technologies, determine the potential impact on the enterprise, and drive adoption as deemed appropriate.
- Contribute to the Barloworld IT Architecture Governance and alignment to the Group IT architecture.
- Ensure the overall Data Architecture Creation, Optimization, and Maintenance.
- Collaborate with business and technology teams to clarify and guide the evolution of system solutions.
- Provide with IT consultation services to project teams and clients and techniques and the ongoing assessment of their relevance and potential value to the organization.
• IT Delivery teams and structures
• Digital and IT Leadership
External stakeholders
• Caterpillar
• External system developers, solution providers and integration partners
External technical support staff
Qualification, Experience and Competencies
Minimum required qualification:
Essential:
• Degree in Computer Science or Information Systems
• Related honours degree
• Relevant industry certification, e.g. TOGAF
Advantageous:
• Related master’s degree
• Caterpillar technology accreditations
Work Experience
Essential:
• A minimum of 5 years’ experience in data architecture and / or solution architecture.
• Experience in ETL design, tools (SAP Data Services) and good understanding of ETL solution architectures.
• Expert experience with database and data warehouse technologies (SQL Server, MySQL, or equivalent)
• Reporting and analytics tools (e.g., QlikView and/or Power BI), Database and concept skills, reporting,
• Database technologies (e.g. SAP Hana, Teradata or similar) and database development (Views, Functions and Stored Procedure development)
Advantageous:
• Understanding of Machine Learning.
• Event/Streaming based data pipelines (e.g. Kafka or Nifi)
Knowledge
Essential:
• Specialist knowledge of software technology and programming languages
• Specialist knowledge of database constructs and database queries
• Sound understanding of development practices and methodologies
• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)
• Knowledge and understanding of different modelling languages (such as UML , etc)
• Understanding and knowledge of IT standards and controls
Advantageous:
• Exposure to Caterpillar technology
Skills
Essential:
• Highly developed communication skills to elicit information and explain complex concepts in non-technical language
• Strong interpersonal skills to build relationships and influence a variety of stakeholders
• Well-developed critical and conceptual thinking and problem solving skills to perform in-depth analysis of solution requirements and develop new IT infrastructure solutions
• Strong computer, technology and systems skills
• Ability to multi-task
Personal Attributes:
Essential:
• Focus on innovating and continuous improvement
• A preference for translating strategy into action
• Readiness to make and own decisions
• Analysing and solving problems
• Remain resilient with stress and pressure
• Customer centricity and focus
• Passion for optimising business performance
Advantageous:
• Concern for communicating clearly
• Strong inclination for change agility
• Preference for thinking practically
• Concern about aligning with best practice
RE-ADVERTISEMENT SERVICE SUPERVISOR FIELD SERVICE GLOBAL GRADE 10 - KATHU
- Kathu, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Output
• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non-verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Make sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously,
• Effectively manage the team meetings, to complete monthly reports.
• To liaise with the service management to ensure that all outputs are met.
Qualification, Experience and Competencies
• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
• Minimum 5 years post-apprentice / learnership experience
• Standing as supervisor or as team leader on several occasions or being a service planner for at least 2 years
• Knowledge of the planning function.
• Computer literate
• Supervisory knowledge will be advantageous, excellent technical, interpersonal and leadership skills.
• Sound interpretation of communication skills
• Basic technical report writing, business and financial understanding
• Driver’s license – Code B
SENIOR HUMAN CAPITAL BUSINESS PARTNER KATHU AND BLOEMFONTEIN GLOBAL GRADE 13
Key Outputs
To provide strategic and operational human capital partnership to business leaders by translating business priorities into integrated human capital strategies. The Senior HC Business Partner acts as a trusted advisor, driving organisational effectiveness, exceptional employee experience, workforce capability, cultural transformation, and people risk mitigation to enable sustainable business performance. He/she provides the human capital context and translates business operational objectives into requirements for human capital programs and services.
• Translate Human Capital strategy into a clear people agenda, goals and plan for the region / area within the boundaries of the set by the business and Human Capital.
• Use analytics, data and trends (both internal and external) to diagnose BUs issues and recommend effective solutions.
• Initiate, design and execute integrated people solutions that address key business drivers, bringing together resources within the business unit and Human Capital Centres of Excellence (CoEs).
• Ensures business units have appropriate people plans, capability and human resources to deliver the plans.
• Proactively identify and drive wellness initiatives to improve awareness, wellbeing and work life balance for all employees.
• Actively help business leaders to build effectiveness of the management teams with appropriate leadership development initiatives sourced through the leadership school of excellence and implemented with return on investment measured and / or monitored.
• Coach and challenge business leaders on all aspects of people strategy and Human Capital related issues to raise the bar on performance across the function and build a highly engaged workforce.
• Partner with Finance in the region / area and lead strategic workforce optimisation initiatives and any associated change management projects in order to actively increase productivity (revenue/FTE) and business performance.
• Partner with leadership team on management of people issues such as reward, employee relations, performance management, succession planning, organisation development / change management, transformation, culture, leadership, learning and development.
• Champion talent management within business unit and ensure a cohesive approach across functions from acquisition to talent development to key employee retention.
• Responsible for the delivery of all end-to-end Human Capital processes, incl. employee relations, ensuring continuous performance, efficiency, process improvement and compliance.
• Ensure high levels of Human Capital service delivery and value-added Human Capital solutions to create exceptional employee experience and business outcomes
• Ensuring that organisational change is managed in a way that upholds relevant legal and ethical standards and provides policy and legislative interpretation as and when required.
• Consulting with employee and business leaders on the review of policies and procedures to improve efficiency.
Coaching organisational leaders and Human Capital team in the management of employee performance concerns, ensuring that such issues are dealt with promptly, effectively and in line with legal and ethical standards.
Qualification, Experience and Competencies
Minimum Required Qualification:
• B-degree in Human Sciences e.g. Psychology, Social Science and/or Human Resources / Business Administration or equivalent.
• Postgraduate Qualification in Human Sciences or Business Administration (advantageous)
Minimum Required Experience:
• Five to seven Human Resources generalist/business partnering experience.
• Three for four years managing a Human Capital function.
• Experience in complex operational environments (manufacturing, mining, logistics, engineering, or similar) preferred
Minimum Required Competencies:
• Verbal Communication and Written communication
• Attention to detail
• Drive, energy and initiative (results-focus)
• Organisational Awareness
• Customer Responsiveness and Building Relationships
• EQ and interpersonal sensitivity
• Talent Management Acumen
• Anticipating and managing change
• Analytical Thinking
• Practical Execution Management
SENIOR HUMAN CAPITAL BUSINESS PARTNER KATHU AND BLOEMFONTEIN GLOBAL GRADE 13
- Kathu, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
To provide strategic and operational human capital partnership to business leaders by translating business priorities into integrated human capital strategies. The Senior HC Business Partner acts as a trusted advisor, driving organisational effectiveness, exceptional employee experience, workforce capability, cultural transformation, and people risk mitigation to enable sustainable business performance. He/she provides the human capital context and translates business operational objectives into requirements for human capital programs and services.
• Translate Human Capital strategy into a clear people agenda, goals and plan for the region / area within the boundaries of the set by the business and Human Capital.
• Use analytics, data and trends (both internal and external) to diagnose BUs issues and recommend effective solutions.
• Initiate, design and execute integrated people solutions that address key business drivers, bringing together resources within the business unit and Human Capital Centres of Excellence (CoEs).
• Ensures business units have appropriate people plans, capability and human resources to deliver the plans.
• Proactively identify and drive wellness initiatives to improve awareness, wellbeing and work life balance for all employees.
• Actively help business leaders to build effectiveness of the management teams with appropriate leadership development initiatives sourced through the leadership school of excellence and implemented with return on investment measured and / or monitored.
• Coach and challenge business leaders on all aspects of people strategy and Human Capital related issues to raise the bar on performance across the function and build a highly engaged workforce.
• Partner with Finance in the region / area and lead strategic workforce optimisation initiatives and any associated change management projects in order to actively increase productivity (revenue/FTE) and business performance.
• Partner with leadership team on management of people issues such as reward, employee relations, performance management, succession planning, organisation development / change management, transformation, culture, leadership, learning and development.
• Champion talent management within business unit and ensure a cohesive approach across functions from acquisition to talent development to key employee retention.
• Responsible for the delivery of all end-to-end Human Capital processes, incl. employee relations, ensuring continuous performance, efficiency, process improvement and compliance.
• Ensure high levels of Human Capital service delivery and value-added Human Capital solutions to create exceptional employee experience and business outcomes
• Ensuring that organisational change is managed in a way that upholds relevant legal and ethical standards and provides policy and legislative interpretation as and when required.
• Consulting with employee and business leaders on the review of policies and procedures to improve efficiency.
Coaching organisational leaders and Human Capital team in the management of employee performance concerns, ensuring that such issues are dealt with promptly, effectively and in line with legal and ethical standards.
Qualification, Experience and Competencies
Minimum Required Qualification:
• B-degree in Human Sciences e.g. Psychology, Social Science and/or Human Resources / Business Administration or equivalent.
• Postgraduate Qualification in Human Sciences or Business Administration (advantageous)
Minimum Required Experience:
• Five to seven Human Resources generalist/business partnering experience.
• Three for four years managing a Human Capital function.
• Experience in complex operational environments (manufacturing, mining, logistics, engineering, or similar) preferred
Minimum Required Competencies:
• Verbal Communication and Written communication
• Attention to detail
• Drive, energy and initiative (results-focus)
• Organisational Awareness
• Customer Responsiveness and Building Relationships
• EQ and interpersonal sensitivity
• Talent Management Acumen
• Anticipating and managing change
• Analytical Thinking
• Practical Execution Management
BOILERMAKER GLOBAL GRADE 08
Key Output
• Boilermaker repairs and maintenance on Caterpillar equipment on site
• Artisan must be able to work overtime and standby duty when necessary
• Do cutting and profile cutting with oxyacetylene cutting process
• Remove portions of components (i.e. remove adaptor from cutting edge) with air-arc gouging process
• Provide sound welds in gas-metal arc (CO2) and shield metal arc (stick) welding in the 6G positions
• Assemble components such as buckets, bowls and blades dimensionally correct as per OEM drawings
• Use correct tooling to repair broken and bent components
• Effective self-management and performance ownership
Qualification, Experience and Competencies
• Grade12 & qualified in relevant trade (Welder / Boilermaker)
• Relevant previous work experience advantageous.
• Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects larger in size.
• Ability to obtain certification as forklift operator within 90 days of appointment.
• Ability to obtain certification as overhead crane operator within 90 days of appointment.
• Must be a team player
• Ability to follow instructions from supervision.
• Drivers licence – Code B will be an added advantage.
• Must have good customer relations and live the eight values
• Must be willing to work shifts and standby
• Be able to work at heights and confined spaces.
• Be aware of safety rules and regulations in the work environment.
BOILERMAKER GLOBAL GRADE 08
- Middelburg, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Output
• Boilermaker repairs and maintenance on Caterpillar equipment on site
• Artisan must be able to work overtime and standby duty when necessary
• Do cutting and profile cutting with oxyacetylene cutting process
• Remove portions of components (i.e. remove adaptor from cutting edge) with air-arc gouging process
• Provide sound welds in gas-metal arc (CO2) and shield metal arc (stick) welding in the 6G positions
• Assemble components such as buckets, bowls and blades dimensionally correct as per OEM drawings
• Use correct tooling to repair broken and bent components
• Effective self-management and performance ownership
Qualification, Experience and Competencies
• Grade12 & qualified in relevant trade (Welder / Boilermaker)
• Relevant previous work experience advantageous.
• Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects larger in size.
• Ability to obtain certification as forklift operator within 90 days of appointment.
• Ability to obtain certification as overhead crane operator within 90 days of appointment.
• Must be a team player
• Ability to follow instructions from supervision.
• Drivers licence – Code B will be an added advantage.
• Must have good customer relations and live the eight values
• Must be willing to work shifts and standby
• Be able to work at heights and confined spaces.
• Be aware of safety rules and regulations in the work environment.
MECHANICAL OPERATOR GLOBAL GRADE 05
Key Outputs
• Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on earthmoving equipment on customer sites or at BWE site.
• Compile accurate customer machine analysis and reports including machine inspection reports (MIR’s) and Technical Analysis Reports (TA’s).
• Maintain professional image when representing BWE.
• Ensure safe work practice.
• Control contamination, own admin (labour booking, service reports, part returns, expenses etc.).
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Assist artisan with planned services and maintenance on earthmoving equipment and components to supplier standards and customer requirements.
• Operator license to be able to operate supporting equipment
Qualification, Experience and Competencies
• Grade 12.
• Driver’s license – code 14, able to meet Anglo criteria for driving in pit area (Pass Dover Test)
• Medical fit. Able to meet customer criteria for working on heights and pit licence.
• 3 years relevant mechanical/mining experience.
• Sound interpersonal and communication skills.
• Basic troubleshooting and problem solving.
• Some computer Literacy knowledge.
• Applicable product knowledge in PM, components and machine systems
MECHANICAL OPERATOR GLOBAL GRADE 05
- Mogalakwena, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on earthmoving equipment on customer sites or at BWE site.
• Compile accurate customer machine analysis and reports including machine inspection reports (MIR’s) and Technical Analysis Reports (TA’s).
• Maintain professional image when representing BWE.
• Ensure safe work practice.
• Control contamination, own admin (labour booking, service reports, part returns, expenses etc.).
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
• Assist artisan with planned services and maintenance on earthmoving equipment and components to supplier standards and customer requirements.
• Operator license to be able to operate supporting equipment
Qualification, Experience and Competencies
• Grade 12.
• Driver’s license – code 14, able to meet Anglo criteria for driving in pit area (Pass Dover Test)
• Medical fit. Able to meet customer criteria for working on heights and pit licence.
• 3 years relevant mechanical/mining experience.
• Sound interpersonal and communication skills.
• Basic troubleshooting and problem solving.
• Some computer Literacy knowledge.
• Applicable product knowledge in PM, components and machine systems
RE-ADVERTISEMENT MARC FLEET MAINTENANCE MANAGER LEVEL 2 GLOBAL GRADE 12 - MOGALAKWENA
- Mogalakwena, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Output
• To optimise the financial and operational performance of the CVA site through effective management of people, customers, requirements and resources.
• Implementation and maintenance of equipment management processes and associated risk of Barloworld Equipment and our customers.
• Achievement of a team environment that enables maximum productivity and profitability includes management of human resource value chain.
• Effective management of safety, health, environment and quality risks.
• Managing all the planning departments’ outputs.
• Will have to carry a legal appointment 2.6.1
Qualification, Experience and Competencies
• Matric, Trade Certificate and B Engineering (Mechanical or Electrical) Diploma/Degree will be advantageous
• Engineering and project management Diploma advantageous.
• Business development skills and knowledge
• Knowledge of Safety and MHSA requirements.
• Sound business and financial acumen and knowledge of safety rules and regulations
• Computer literate (MS office) CRM, SAP will be an advantage
• Understanding of the internal functions of the business
• Mechanical and electrical reasoning, knowledge of earthmoving equipment and industry
• HMS experience will be advantageous, customer responsiveness, influence and negotiating skills
• Results orientated, available to travel as and when required.
• Understanding of OEM warranty processes
SERVICE SUPERVISOR GLOBAL GRADE 10
- Mokopane, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Ensure Supervision of the rebuild team on-site.
• 5 years HMS experience on RH340 and 6060
• Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines.
• Apply warranty policies and procedures including warranty decisions and service warranty investigations.
• Resolve internal customer queries, manage and arrange on-site repairs on the equipment.
• Uphold KPI’s of machines & put action plan in place.
• Manage the component warranty claims and ensure effective communication between team and management.
• Reporting of team KPI’s and prospects.
• Create job initiation (WRQ)
• Fill in failure reports and sign off job cards and time sheets.
• Schedule major component change outs according to plan.
• Always ensure compliance with safety and environmental regulations of customers and BWE
• Provide technical advice to the Artisan and customers - critical
• Follow up on Jobs that are out for repairs
• Manage WIP and debtors
• Capture signed quotes and failure reports on customer system
• Perform periodic standby / overtime and call out’s
• Obtain current pit license and ensure that it is always valid
• Create condition Monitoring and equipment detailed inspection reports
• Create Job Initiation (WRQ), write Parts on WRQ to order parts for customer
• Complete timesheets (verify / sign off). manual and pay space
• Fill in failure reports / damage reports
• Check & sign off job cards & time sheets
• Ensure commission documentation is in place for every BWE component
• Conduct fluid sampling and feedback according to requires standard. only for equipment under BWE warranty
• Schedule major component change outs according to customer plan
• Read and understand technical manuals & Hydraulic schematics
• Perform hydraulic system fault finding check & basic electric fault identification & engine fault finding
• Identify systems of operator abuse and Report
• Ensure basic knowledge of welding
• Ensure basic knowledge of rigging and certification
• Carry legal appointments 2.9.2, 74 and acting 2.6.1
Qualification, Experience and Competencies
• Matric and qualified artisan (Mechanic in relevant trade e.g., Diesel Mechanic / Earthmoving Equipment Mechanic, millwright with minimum five years post-apprentice / learnership experience)
• Sound MS Office knowledge (SAP; CRM; SIS & ET experience will be an advantage)
• Code 8 driver’s license
• Sound business communication and presentation skills.
• Sound knowledge of safety rules and regulations (Minerals Act / Mine health and safety act)
• 5 years’ work experience of CAT machines
• A formal maintenance experience on CAT machines
• Good communication skills (oral and written)
• Legal appointment training 2.9.2 and acting 2.6.1 advantageous
• Previous supervisor 3 years’ experience
• Medical fit and need to pass customers medicals
• Able to work without direct supervision
• Friendly and confident manner
• Good personal presentation
• Excellent communication skills (oral and written)
• Neat, presentable and professional
• Attention to detail and ability to work at a detailed level
RECEPTIONIST GLOBAL GRADE 06
Key Outputs
• To respond professionally and efficiently to internal and external customer queries received through the switchboard.
• Politely and professionally receive and attend to all visitors to reception.
• Handles incoming calls and performs general administrative duties.
• May assist other administrative staff with overflow work, including data entry and internet research tasks.
• Respond to internal and external telephonic customer requests and queries.
• Warmly and professional welcome all visitors to Barloworld Equipment reception area.
• Effective self-management and performance ownership.
Qualification, Experience and Competencies
• Grade 12 (Tertiary qualification will be an advantage).
• 2 Years work experience in similar or Admin role.
• Finance or Procurement/SAP knowledge (will be an advantage).
• Sound verbal and written communication.
• Sound Microsoft office knowledge, business development skills and knowledge.
• Fluent Verbal communication in relevant business Language.
• Professional Conduct.
• Customer service orientation.
• Sound judgment, attention to detail, resilience (stress handling).
• Drive/initiative, rule orientation, assertiveness and punctuality.
• Communication, professional telephone manner and etiquette.
RECEPTIONIST GLOBAL GRADE 06
- Richards Bay, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• To respond professionally and efficiently to internal and external customer queries received through the switchboard.
• Politely and professionally receive and attend to all visitors to reception.
• Handles incoming calls and performs general administrative duties.
• May assist other administrative staff with overflow work, including data entry and internet research tasks.
• Respond to internal and external telephonic customer requests and queries.
• Warmly and professional welcome all visitors to Barloworld Equipment reception area.
• Effective self-management and performance ownership.
Qualification, Experience and Competencies
• Grade 12 (Tertiary qualification will be an advantage).
• 2 Years work experience in similar or Admin role.
• Finance or Procurement/SAP knowledge (will be an advantage).
• Sound verbal and written communication.
• Sound Microsoft office knowledge, business development skills and knowledge.
• Fluent Verbal communication in relevant business Language.
• Professional Conduct.
• Customer service orientation.
• Sound judgment, attention to detail, resilience (stress handling).
• Drive/initiative, rule orientation, assertiveness and punctuality.
• Communication, professional telephone manner and etiquette.
ELECTRICIAN - LIGHT CURRENT GLOBAL GRADE 08
Key Outputs
• Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites
• Remove and install auto electrical components
• Ensure safe work practice
• Maintain professional image when representing BWE on customer site
• Quickly and efficiently deal with all customers auto electrical breakdowns
• Compile accurate customer service reports
• Effective self-management and performance ownership
• Control Contamination
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Maintain field service vehicle and equipment
Qualification, Experience and Competencies
• Qualified in relevant trade (Auto - Electrician)
• Machine specific technical knowledge and skills
• Applicable product knowledge
• Drivers licence – Code B
ELECTRICIAN - LIGHT CURRENT GLOBAL GRADE 08
- Rustenburg, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Outputs
• Carry out auto-electrical repairs and maintenance on Earthmoving Equipment in workshops or on customer sites
• Remove and install auto electrical components
• Ensure safe work practice
• Maintain professional image when representing BWE on customer site
• Quickly and efficiently deal with all customers auto electrical breakdowns
• Compile accurate customer service reports
• Effective self-management and performance ownership
• Control Contamination
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Maintain field service vehicle and equipment
Qualification, Experience and Competencies
• Qualified in relevant trade (Auto - Electrician)
• Machine specific technical knowledge and skills
• Applicable product knowledge
• Drivers licence – Code B
RE-ADVERTISEMENT SERVICE SUPERVISOR FIELD SERVICE GLOBAL GRADE 10
- Rustenburg, ZA
- Full-Time
- Apply To Position
- Apply Using LinkedIn
Key Output
• Achievement of cost centre financial targets and Key Performance Indicators
• Resolve internal customer queries
• Effective control of cost centre expenses and WIP
• Ensure effective communication between team and management
• Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
• Apply warranty policies and procedures, this includes warranty decisions and service warranty investigations
• Ensure outputs of service audits are achieved
• Apply Barloworld Equipment leadership philosophy
• Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)
• Competency development of team – one hour training
• On the job supervision – safety of team
• Reporting of team Key Performance Indicators and prospects
• Take ownership and manage all 2.6.1 appointment responsibilities.
• Management of Field Service Vehicle’s in area of responsibilities.
• Ensure CC/SOR compliance.
• Sound knowledge of welding.
Qualification, Experience and Competencies
• Grade 12
• Minimum of 6 years experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic/Earthmoving Equipment Mechanic) post apprenticeship or learnership experience
• Minimum of 4 years Field service mechanic experience with substantial troubleshooting exposure
• Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines
• Well embedded machine specific technical knowledge and skills
• Sound interpersonal and communication skills
• Good technical report writing skills
• Basic business and financial understanding
• Computer literate and good business writing knowledge
• Good and experiences on Caterpillar machine and product knowledge
SERVICE SUPERVISOR GLOBAL GRADE 10
- Springbok Gamsberg Mine, ZA
- Full-Time
- Equipment
- Apply To Position
- Apply Using LinkedIn
Key Output
• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components.
• Create a safe environment for all productive and non-productive employees by doing the following:
o Ensure daily risk assessments are completed per artisan to control safety risks
o Perform toolbox inspections
• Effectively communicate with team, management, and customers.
• Ensure service work is carried out in compliance with quality standards (OEM Guidelines).
• Apply warranty policies and procedures, including warranty decisions and service warranty investigation.
• Resolve internal and external customer queries.
• Reporting of team KPIs and prospects.
• Development, performance management, and training of the productive team.
• Performance management of team – Balance Scorecard Management.
• Competency development of team (including 1-hour training).
• On-the-job supervision.
• Maintain a high level of contamination control and housekeeping.
• Liaise with Service Management to ensure that all outputs are met.
• Ensure outputs of service audits are achieved.
• Support artisans with re-usability decisions and root cause analysis of component failures.
• Daily sign-off of service reports and controlling of productive time.
• Effective control of work in progress:
o Initiating jobs
o Quoting repairs and rebuilds
o Ordering parts
o Dealing with suppliers on outside work required
o Booking of labour according to Caterpillar guidelines
o Closing jobs once repairs and rebuilds are completed
Qualification, Experience and Competencies
• Trade Test qualified in relevant trade (e.g., Diesel Mechanic/Earthmoving).
• Minimum of 6 years’ experience as Caterpillar General Mechanic post-apprenticeship or learnership.
• Minimum of 4 years Caterpillar Component rebuild experience with substantial troubleshooting exposure (post-qualification).
• Experience acting as a Supervisor, Team Leader, or performing duties as a Service Planner.
• Computer literate (MS Office, SIS, ET, SAP, CRM) and good business writing skills.
• Applicable product knowledge.
• Well familiar with failure analysis and re-usability guidelines on components.
• Experienced troubleshooting and problem-solving skills on Earthmoving Equipment Components.
• Well-embedded component-specific technical knowledge and skills.
• Familiar with Dyno and Hydraulic test bench operation and troubleshooting.
• Sound interpersonal and communication skills.
• Good technical report writing skills.
• Good experience on Caterpillar machine and product knowledge.
• Excellent technical, interpersonal, and leadership skills.
• Display leadership potential (part of DAPS) – able to achieve results utilizing team talent.
• Valid Driver’s License (Code B).
• Sound knowledge and experience of customer interaction.
• Competent in the Caterpillar re-usability guide process.
• Proven ability to produce technical reports.
• Understanding of OEM warranty systems, policies, and procedures.