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AIRPORTS COMPANY SOUTH AFRICA LIMITED (ACSA)
 
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​PASSENGER INFORMATION AGENT.INT ORT.
Gauteng, South Africa
 
Job Description
Key Performance Output
The successful candidate will be reporting to the Supervisor Passenger Services and will be responsible but not limited to the following:
  • Proactively identify, resolve and escalate customers’ needs as and when required.
  • Announce flights information.
  • Participate in customer care projects and initiatives as and when required.
  • Provide support to relevant stakeholders to ensure achievement of objectives. 
  • Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
  • Capture information for trending purposes.
  • Identify and escalate any system related errors.
  • Escalate repeated Operational non-compliance.
 
Technical Skills and Experience
 The following skills and experience will be required: 
  • National Senior Certificate / Grade 12 is essential. 
  • 1-3 years’ experience in Business Operations recommended.
  • Basic knowledge of Microsoft Office.
 
Competencies
  • Interpersonal Relations 
  • Conflict Management 
  • Planning and Organising 
  • Problem solving
  • Communication 
  • Action orientated
  • Knowledge of Airport operations, acquired through employment.
 
Application and Enquiries 
 Kindly apply online for this opportunity by 19 May 2025
 
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
 Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan. 
Should you not hear from us within 30 days of your application, consider your application unsuccessful.
 
APPLY NOW
 
Job Info
  • Job Identification: 416
  • Job Category: ACSA Job Group
  • Apply Before: 05/19/2025, 10:59 PM
  • Job Schedule: Full time
  • Locations: Gauteng, South Africa








​SPATIAL PORTFOLIO CONSULTANT.COE COE.PROPERTY DEVELOPMENT (TECHNICAL)(G41001)
Gauteng, South Africa
 
Job Description
Key Performance Output
The successful candidate will be reporting to the Senior Manager Spatial Portfolio, and will be responsible but not limited to the following:
  • Support to the economic modeller function in the preparation of the revenue models with the inputs related with the commercial practice.
  • Conduct research and benchmarking analysis for the determination of the best practices for overall portfolio and report the innovation on commercial products and revenue growth.
  • Support activities for Retail, Car-rental and Car Parking revenue determiniation and implementation of Marketing strategies in conjunction with BD Commercial Marketing and relevant Marketing Agency(ies).
  • Define technical tender specifications.
  • Review contracts/concession agreements in preparation for negotiation with prospective and existing customers.
  • Conduct performance reviews on existing contracts and performance of commercial portfolio.
  • Obtain, check and refine information.
  • Collate and submit reports.
  • Run data exception reports and take corrective action.
  • Conduct document control spot-checks.
  • Contribute to the development and continuous improvement of organisational standards, policies and procedures within span of control and monitor implementation to ensure full compliance.
  • Adhere to and ensure adherence to statutory regulations, organisational standards, policies and procedures.
  • Report non-compliance and implement corrective actions to ensure compliance.
  • Provide specialised technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
  • Establish a close relationship with the relevant key account and account managers.
  • Implement remedial actions where required.
 
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required: 
  • Bachelors’ Degree (3 years – 360 credits) in Commercial/Property Management/Finance - NQF 7 is essential. 
  • 5 years Operational Commercial Asset Management experience is essential.
  • 3 to 5 years Product design and Innovation/ marketing strategy and airport operations management is recommended.
  • MS Office at intermediate level.
  • Code B; Motor vehicle licence
 
Competencies
  • Attention to Detail
  • Analytical Thinking
  • Customer Service orientation
  • Results Orientation
  • Business Knowledge
  • Report writing
  • Contract management
 
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan. 
Should you not hear from us within 30 days of your application, consider your application unsuccessful.
 
APPLY NOW
 
Job Info
  • Job Identification: 397
  • Job Category: ACSA Job Group
  • Apply Before: 05/19/2025, 10:59 PM
  • Job Schedule: Full time
  • Locations: Gauteng, South Africa