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AGRÉMENT SOUTH AFRICA
 
Agrément South Africa (ASA) invites applicants to apply for the following internship position based in Pretoria: 

Information and Communications Technology (ICT) (Internship) 
Duration :12 months 
Remuneration : R113 955.00 per annum (All-inclusive Cost to Company) 
Reference number : ASA00035/2020 

Purpose:
To serve as first line support to all end-users for ICT related enquiries in Agrément South Africa (ASA). 
 
 
Duties and Responsibilities Include (but are not limited to): 
• Software and hardware troubleshooting 
• Debugging on all equipment and ensure accurate functionality 
• Application installation 
• Provide support to end-users. 
• Assist with desktop management and maintenance 
• Liaise with contracted service providers. 
• LAN, WAN, and user Administration. 
• Administer backup and security. 
• Manage and monitor network connectivity and servers. 
• Provide support on Windows Operating Systems and servers. 
• Provide general end-user support. 
• Monitor server ,racks and cooling system 
• Oversee file management on centralized resources (SharePoint) or individual workstations. 
• Prepare technical report on the operation of systems. 
• Keep inventory of hardware 
• Desktop updates and installations 
• ICT administration work and records management 
 
 
Qualifications and Experience: 
• 3-year National Diploma/Btech/Degree in Computer Science/Information Technology/ICT related. 
• 1-year work experience in the Information Technology industry. 
• A+/N+/Office 365MCSE/Windows Server 2019 would be advantageous 
 
Skills and competencies: 
• Communication (Written and verbal) skills. 
• Computer literacy (Ms Word, PowerPoint, Outlook and Internet, etc) 
• Must have the ability to work under pressure. 
• Problem solving and Analysis. 
• Planning and organizing 
• Interpersonal relations 
• Customer service orientation 
• Presentation skills 
• Analytical and problem-solving skills 
• Deadline-driven 
• Excellent communication skills 
• Innovative thinking 
• Strong planning and organisational skills 
• Accuracy and due diligence 
• Decision-making skills
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Application process 
The candidate will be subjected to integrity checks before appointment is made. Interested parties should forward their CV’s with your name, surname, position title and reference number on the subject line (e.g. Antoinette Gerber: Position interested in: Reference no: ASAxxxxx) to email address recruitment@agrement.co.za by no later than 10 November 2020 at 16h00. 
 
Agrément South Africa is committed towards increasing the representation of marginalized groups in line with its Employment Equity Policy. Please note that correspondence and communication will be only be conducted with shortlisted candidates and that Agrément South Africa reserves the right to not make any appointment. Candidates who previously applied need not re-apply. 
 
Enquiries regarding the post must be sent to humanresources@agrement.co.za. 
 
Applications must be sent to recruitment@agrement.co.za.