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SOUTH AFRICAN REVENUE SERVICES (SARS)
MANAGER: COMPLIANCE RISK
Position Reports to: Senior Manager: Case Selection Analytics
Division: Taxpayer Engagement Operations
Location: Head office
Advert Closing Date: 22 September 2026
About the Position
SARS is looking for a self-motivated, passionate person who can work and deliver independently in an extremely pressurised environment, with a team if experts and various internal and external stakeholders. The key deliverables of the role include the managing and allocation of tasks and the proficiency in end-to-end processes to enable execution of cluster objectives. The objective is to enhance service delivery through the provision of specialised expertise, strategic guidance, and operational support in the development and implementation of operational plans and processes, thereby enabling effective analysis, informed decision-making, and the fulfilment of reporting requirements.
Job Purpose
To ensure effective and efficient planning and execution of compliance risk activities to regulate taxpayer compliance and maximise tax revenue collections.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Taxation or Accounting and 8 - 10 years’ experience in a Financial Sector, of which 3 - 4 years at a junior management level.
Alternative #
Senior Certificate (NQF 4) and 15 years’ experience in a Financial Sector, of which 3 - 4 years at a junior management level.
Job Outputs:
Process
- Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Apply functional area policies in order to enhance unit's ability to advise business in complex field and or professional discipline.
- Develop and plan functional unit's quarterly plan in line with the area's annual plan and execute to achieve target's/objectives.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Plan and manage projects in area of accountability that impact on different business areas.
- Plan and report on unit's outputs, identify deviations and problems which may affect outputs and develop and implement alternative plans.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards, and procedures to ensure tactical implementation.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advice on the translation and application of policy in a specific functional area.
- Monitor and promote the application of governance and required legal compliance in the context of policy and processes.
People
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
- Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Establish revenue targets for individuals and teams and identify and pursue opportunities to increase revenue collection in area of accountability.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Client
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which build excellence and encourage others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Problem Solving and Analysis
- Respect
- Trust
Leadership competencies
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical competencies
- Business Acumen
- Change Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Reporting and Interpretation
- Risk Awareness
- Risk Knowledge
Compliance Competency
- GOC Confidential - (a) sensitive information
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
SENIOR SPECIALIST: DATA ANALYTICS
Position Reports to: Business Area Head: Plan, Perf & Prod Management
Division: Taxpayer Engagement & Operations – National Ops Command
Location: Pretoria (Brooklyn)
Advert Closing Date: 25 September 2026
About the Position
To provide technical leadership and specialist expertise in the design, development, management, and optimisation of enterprise data, analytics, and reporting capabilities. The role is responsible for enabling trusted data ecosystems through the application of data engineering, business intelligence, analytics, data governance, and modern reporting technologies to deliver actionable insights, enhance organisational performance, and support strategic decision-making.
Job Purpose
To be responsible for importing, cleansing, transforming, validating, aggregating and analysing data from various sources with the purpose of making conclusions about industry trends and best practices. Develop implementation plans and give advice on data analytics strategies in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
Honours Degree / Postgraduate Diploma (NQF8) in Data Analytics / Data management/ Data Engineering/ Computing AND 10 – 12 years' experience in a Data Analytics / Analysis/ Engineering environment, of which 3 - 4 years at a specialist level.
Alternative #
Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics / Data management / Data Engineering/ Computing AND 12 - 15 years Data Analytics / Analysis / Data Engineering/ experience, of which 3 - 4 years at a specialist level.
Job Outputs:
Process
- Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
- Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Builds and manage/maintain database to house data collected from various sources.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis Extracts, Models, etc.
- Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Gathers data from multiple sources and assimilates into meaningful inputs for databases.
- Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
- Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Manages market research projects from start to finish. Meet all timelines, budgets, and objectives.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Optimise goal achievement through tactical strategy development and optimisation of practises, processes and systems across an internal value chain.
- Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; developing best practice solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Research best practices and supports developing the solutions and recommendations for the current business operations.
- Researches best practices; develops implementation plan of operational and cost improvement strategies assists in seeking, evaluating and implementing new technology.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Utilise basic complex / advance visualisation techniques to communicate the outcome of analysis and findings to both internal and external customers.
- Works with research analysts to plan, create and distribute surveys.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Accountability
- Adaptability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Diversity Awareness
- Expertise in Context
- Organisational Awareness
- Problem Solving and Analysis
- Honesty and Integrity
- Fairness and Transparency
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Creative and Innovative Thinking
- Data Analysis
- Data Analytics and Computational Modelling
- Data Analytics through the use of statistical and computational techniques and tools.
- Data Collection and Analysis
- Data visualisation
- Database Design and Management
- Efficiency improvement
- Functional Policies and Procedures
- Information management
- Policy development
- Reporting
Compliance Competency
- GOC Secret
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
