SOUTH AFRICAN REVENUE SERVICES (SARS)

SPECIALIST: DATA ANALYTICS

Position Reports to:   Business Area Head Planning, Performance & Productivity  

Division: National Operations Command

Location: Hilton House, Brooklyn

Advert Closing Date: 03 August 2026

About the Position

We are committed to harnessing the power of data to drive innovation and deliver exceptional results. If you are passionate about data, cloud technologies, and creating impactful visualizations, we want you on our team.  You will utilize your expertise in data analytics to analyse complex datasets, develop and maintain Power BI dashboards, and collaborate with cross-functional teams to understand data needs and deliver solutions.

We are looking for someone with proven experience in data analytics and data engineering, proficiency in Power BI, strong SQL skills, and excellent problem-solving abilities. As a team player with strong communication skills, you will thrive in our dynamic and innovative environment.

Join us to work on exciting projects, enjoy a competitive salary and benefits package, and take advantage of continuous learning and professional development opportunities. If you’re ready to take your career to the next level and make a difference with your data skills, apply now.

Job Purpose

To analyse and provide expert advice on the revenue analysis function in order to achieve business objectives.

Minimum Qualification & Experience Required

Education and Experience

Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Information Systems, Computer Science, Statistics, Informatics with 8 - 10 years’ experience in a Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.

Alternative #

Senior Certificate (NQF 4) with 15 years' experience in Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.

Minimum Functional Requirements

• Experience in Data Analysis / Business Data Intelligence
• Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases.
• Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, etc.)
• Microsoft skills (Advance in)¡ i.e. Excel, Word, PowerPoint, etc

Job Outputs:

Process 

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
• Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
• Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
• Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Builds and manage/maintain database to house data collected from various sources.
• Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
• Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
• Gathers data from multiple sources and assimilates into meaningful inputs for databases.

Governance

• Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Adaptability
• Expertise in Context
• Design Thinking
• Lean Thinking
• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Honesty and Integrity
• Fairness and Transparency
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Data Governance
• Data Integrity
• Efficiency Improvement
• Functional Policies and Procedures
• Information Management
• Knowledge Management
• Reporting
• Statistical and Mathematical Analysis
• Planning and Organising
• Reporting
• System Thinking

Compliance Competency 

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SENIOR SPECIALIST: TAX AVOIDANCE AND REPORTABLE ARRANGEMENTS (TARA)

Position Reports to:    Sen. Manager: Tax Avoid and Rep Arrangements     

Division: Taxpayer Engagement         

Location: Woodmead Office Park

Advert Closing Date: 

About the Position

The Senior Tax Specialist with Tax Avoidance and Reportable Arrangements is tasked with identifying complex tax avoidance schemes or legislative loopholes which erode the fiscus. In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation. In this role you will additionally be responsible for Pillar II Globe tax base. The Pillar II Global tax base, based on OECD research document incorporated in the budget speech by Minister of finance.

Job Purpose

To examine the legislative, taxpayer base and economic environments in order to determine likely forms of future tax avoidance schemes and put in place measures to counter these avoidance schemes in corporate reorganisations outside reportable arrangements. Need to analyse and recommend on mergers and acquisitions approved by the competition tribunal. In this role you will additionally be responsible for Pillar II Globe tax base. The Pillar II Global tax base, based on OECD research document incorporated in the budget speech by minister of finance.

Education and Experience

Minimum Qualification & Experience Required 

• Relevant Honours / Postgraduate Diploma (NQF 8) AND 10-12 years' experience in a Tax Audit or tax legal environment or International tax advisory capacity related to corporate reorganisations outside reportable arrangements in, of which 3-4 years specialist or specialist manager level

OR

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years Tax Audit or tax legal environment or International tax advisory capacity related to corporate reorganisations outside reportable arrangements in, of which 3-4 years specialist or specialist manager level

Job Outputs:

Process

• The specialist’s main responsibilities are to detect and identify tax avoidance schemes and/or structures and/or legislative loopholes through analysing the submitted “reportable arrangements,” scrutinising financial journals, press reports and the JSE’s SENS announcements.
• To offer and provide support to Investigative Audit and Compliance Audit in respect of tax avoidance matters / GAAR (General Anti Avoidance Regulations) investigations
• The responsibilities also include reviewing the reportable arrangements submitted by taxpayers in terms of the “Reportable Arrangement Regime” legislated in sections 34 – 39 of the Tax Administration Act, No. 28 of 2011.  (This is a mandatory early disclosure regime, to enable SARS to identify tax avoidance structures and mechanisms.)
• To identify potential tax avoidance in “reported arrangements” and investigate further.
• To notify SARS Compliance Risk and Case Selection Department in respect of reportable arrangements in instances where current legislation may be applied to combat the mischief inherent in the scheme.
• Plan for value-added, continuous multiple practice and system improvement optimization to deliver on objectives and to enhance tactical excellence.
• Detect and identify tax avoidance schemes and/or structures and/or legislative loopholes through analysing the submitted reportable arrangements.
• Responsible for the entire value chain on OECD Pillar II, Globe Minimum Tax Rules, and implementation.
• Liaise with National Treasury on policy formulation and updates on Globe Minimum Tax Bill.
• Take full responsibility of reviewing the Globe Information Tax Return for possible tax revenue leakages and opportunities.
• Act as a single point of contact on Globe Pillar II matters and act as a representative for SARS internationally.
• Liaise with key internal stakeholders from Risk Profiling, Audit, Legal and Debt collection.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Influence and communicate across business areas impacted by practice area to minimise resistance and ensure onboarding of new thinking.

Governance

• Manage and advise on the translation and application of policy in a specific functional area.
• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Manage and or advise on the translation and application of policy in a specific functional area.
• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management. 

Behavioural competencies

• External Awareness
• Honesty and Integrity
• Trust
• Respect
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Tax Compliance Auditing
• International Tax
• DTAs and Treaties
• OECD
• Business Knowledge
• Creative and Innovative Thinking
• Efficiency improvement
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Legal Compliance
• Policy analysis

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

PLEASE APPLY HERE

OPS MANAGER: TAXPAYER SERVICES

Position Reports to: Branch Manager: Taxpayer Services 

Division: Taxpayer Engagement         

Location: Durban Branch

Advert Closing Date:  03 August 2026

About the Position

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

1. Provide Clarity & Certainty of tax obligations.
2. Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
3. Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
4. Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
5. Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
6. Modernise our systems to provide digital & streamlined services.
7. Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
8. Work with and through Stakeholders to improve the tax system.
9. Build public trust and confidence in the tax administration system.

SARS is looking for a dynamic, highly skilled and experienced individual, with a high level of enthusiasm, strong planning skills in a fast-paced environment, service obsession, integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of the Taxpayer Services in Durban.   

The Ops Manager: Taxpayer Service will report directly to the Branch Manager: Taxpayer Services, will be based in Durban, and will manage the smooth day to day operation of Durban Service Centre. He/she should have strong people skills, be able to manage a wide variety of customers (internal and external), projects, finance, HR and oversee administrative tasks.  The Ops Manager: Taxpayer Service must have a high level of proficiency in computers and in the use of Microsoft Office products and other SARS systems and tools.   

Do you have a great personality, with a strong orientation to detail, excellent communication, presentation, and interpersonal skills? Are you able to deal with all customers (internally and externally) and can you work well under pressure?  Having a solid background to the SARS business areas in the region and their functions will be a significant advantage.   If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement KwaZulu Natal Team. 

Job Purpose

To plan, manage and monitor the implementation of Branch Operations activities and end-to-end processes in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree/Advanced Diploma (NQF 7) in Taxation/Finance AND 5 to 7 years’ experience in a Taxation/Financial Services environment, of which 1 year at supervisory level.

Minimum Functional Requirements

Senior Certificate (NQF 4) AND 10 years’ related experience in a Taxation/Financial Services environment, of which 1 year at a supervisory level.

Job Outputs:

Process 

• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Apply the necessary discretion and judgement in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Lind and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• To provide real-time problem solving in an extremely dynamic environment, with a certain level of uncertainty pertaining to Demand v-s Supply.
• To participate in projects and support SARS initiatives execution.
• To manage internal and external stakeholder relations.
• To ensure required approvals in line with delegated authorities ware executed according to the SOPS [e.g. Tax Clearance Certificates].
• To provide reports accurately and timeously and disseminate information to both direct reports and management.
• To contribute to effective corporate governance, inter alia by means of effective management and control of assets and overtime.
• To ensure that all relevant PMDS operational and HR Policies and procedures are fully adhered to and staff development is continuously managed.
• To act as knowledge and expertise resource and authority as and when required by providing root cause analysis and applying problem solving techniques to complex queries and put in place recommended solutions.

Governance

• Implement governance, risk, and compliance policy in own practice area to identify and manager governance and risk exposure liability.
• Manage and or advice on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capacity and provide appropriate skills, knowledge, and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialist area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial support, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs actual, minimise expenditure and report on cost efficiency.

Client

• Increase SARS awareness and number of new registrations by implementing tax education and tax base broadening initiatives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery, excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Stakeholder engagement and management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Teamwork
• Conceptual thinking
• Championing the mandate
• Influencing others
• Mobilising teams
• Driving for excellence
• Accurate understanding
• Developing others
• Trust
• Respect
• Problem solving and analysis.
• Building sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Managerial budgeting
• Customer relationship management
• Effective Business communication
• Problem analysis and judgement
• Planning, management and measurement
• Decisiveness
• Business acumen
• Building customer loyalty

Compliance Competency

• GOC: Confidentiality

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE