SOUTH AFRICAN REVENUE SERVICES (SARS)

MANAGER: ELECTRONIC FORENSIC SERVICE

Position Reports to: Business Area Lead: Electronic Forensic Service                                          

Division: Taxpayer Engagement and Operations- Specialised Audit

Location: Pretoria (Head Office)

Advert Closing Date: 14 September 2026

About the Position

SARS seeks an experienced and technically astute leader to manage Electronic Forensic Service capabilities that strengthen audit, investigation, and compliance outcomes through advanced data extraction, analysis, digital evidence management, and the effective application of Computer Assisted Audit Techniques and Tools. The ideal candidate will combine forensic insight, accounting-data expertise, and hands-on exposure to tools such as SESAM, SAS, ACL, Java, Python, Excel or VBA to convert complex data into reliable intelligence that supports evidence-based decision-making and operational excellence.

Job Purpose 

To manage and implement Computer Assisted Audit Techniques and Tools (CAAT) strategies to achieve business objectives.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s degree / Advanced Diploma (NQF 7) with 8 - 10 years’ experience in Electronic Forensic Service 3 - 4 years at a junior management level.

OR

• Senior Certificate (NQF 4) with 15 years’ experience in Electronic Forensic Service, of which 3 - 4 years at a junior management level

Job Outputs:

Process

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Communicate a meaningful operational context that promotes the implementation of best practice,
• Operational efficiency and client service delivery.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Ensuring the integrity and admissibility of digital evidence following established protocols.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Keep abreast of the latest digital forensic tools, techniques, and industry trends.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide assistance in cybercrime investigations including data breaches, malware analysis, and other cyber threats.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical   strategy implementation objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust
• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Data Analytics
• Evidence Management
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Operational Audit
• Planning and Organising
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Tax Compliance Auditing

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 

PLEASE APPLY HERE

MANAGER: RELATIONSHIP MANAGEMENT

Position Reports to:   Sen. Manager: Taxpayer Interface Office

Division: High Wealth Individual (HWI)

Location:  Woodmead North Office Park (Sandton)

Advert Closing Date: 14 September 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa by establishing relations with taxpayers and their respective tax practitioners/representatives to ensure increase in tax compliance. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to this position.

Job Purpose

To provide an effective interface between SARS, Taxpayers, Tax practitioners or Representatives and Institutions through establishing relationships, pro-actively identify inefficiencies and ensure efficient processes are in place to enable compliance.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree or Advanced Diploma in Tax Law or International Tax/MComm. SA & International Tax (NQF 7) AND 8-10 years' business (commercial) experience in PIT, CIT and Trust environment, of which 3-4 years at junior management level.

Alternative

Senior Certificate (NQF 4) AND 15 years’ business (commercial) experience in PIT, CIT and Trust environment of which 3-4 years at junior management level.

Added advantage:

• Experience in Private Banking/Private Wealth Management.
• HDIP Tax Law/ PGD International Tax/MComm. SA & International Tax would be beneficial.

Job Outputs:

Process

• Act as a point of entry to resolve Taxpayer queries and collaborate with relevant SARS business units including internal and external stakeholders where applicable.
• Be accountable for the overall quality of taxpayer service experience within the value chain activities and processes.
• Continuously educate taxpayer and focus on ensuring the taxpayer is compliant in all aspects and escalate to the relevant business unit where applicable.
• Contribute to the closure of the tax gap and an improved hit rate in terms of compliance activities in area of accountability.
• Developing SLAs with the taxpayer up front around issues like the reduction of cycle times and response times to queries.
• Establish and maintain relationships and look at ways of innovating processes in dealing with client problems and challenges.
• Take part in integrated engagement sessions with taxpayers, provide inputs and solutions in order to ensure all taxpayer needs are proactively addressed.
• Understand taxpayer needs and pay attention to their interests and/or rights.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.
• Understand taxpayer affairs to enable effective engagements, identification of non-compliance and valuable inputs and advice.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Problem solving capability (Fundamental)
• Accountability
• Fairness and Transparency
• Relationship Management and Networking
• Customer Service
• Honesty and Integrity
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Developing Others
• Trust
• Respect
• Problem Solving and Analysis
• Service Delivery Innovation
• Creativity
• Building Sustainability
• Delightful ethos experience

 Technical competencies

• Functional Policies and Procedures
• Situation Analyses
• Tax Knowledge
• Managerial Budgeting
• Customer Relationship Management
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen
• Practice and process facilitation skills
• Relationship Building

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SPECIALIST: SAP FUNCTIONAL

Position Reports to: Manager: SAP Functional (FICO)

Division: Strategy Enabling and Modernisation

Location: Brooklyn, Pretoria

Advert Closing Date:  13 September 2026

Wanted

Job Purpose

To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in IT, Finance or similar AND 5-7 years' experience in SAP Functional Financial Accounting and Management Accounting (FICO), of which 2-3 years is at a functional specialist level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND at least 10 years’ experience in SAP Functional Financial Accounting and Management Accounting (FICO), of which 2-3 years is at a functional specialist level.

Minimum Functional Requirements

• Applicable degree or equivalent NQF 7: Information Tech, Computer Science, B-Com, Finance, Management, Engineering or related. 
• At least 5 years SAP experience and knowledge of key integration points between SAP modules, of which minimum of 2 years is at functional specialist level.
• SAP FICO analysis, design configuration experience.
• Experience and knowledge of key integration points between SAP modules.
• SAP FICO functional training or certification.
• SAP Financial Accounting and Management Accounting Configuration Skills

Added Advantage

• Experience in S4HANA
• Experience in SAP Flexible Real Estate Management

Job Outputs:

Process

• Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
• Carry out high complex assignments requiring the development of new or improved procedure.
• Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
• Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
• Support the successful implementation of SAP applications, providing development expertise, presentation, and advise on SAP products to clients.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client's needs according to industry best practices.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
• Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Maintain a thorough knowledge of the organisation and adhere to all organisational standards.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standard and client service targets.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
• Provide guidance and leadership to junior resource within area of work/expertise.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Functional Policies and Procedures
• Efficiency improvement
• Reporting
• Data Collection and Analysis
• IT Knowledge
•  IT Strategy and Planning
• System Thinking
• Problem Analysis and Judgement
• Business Knowledge  
• Business IT Systems

Compliance Competency

• GOC Confidential 
• Applic.Configuration & Opt

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE