SOUTH AFRICAN REVENUE SERVICES (SARS)

SENIOR OFFICER: RISK PROFILING

Position Reports to: Compliance Risk Manager

Division: Taxpayer Engagement Operations

Location: Pretoria Brooklyn

Advert Closing Date:  08 September 2026

About the Position

SARS Taxpayer Engagement Operations is seeking a Senior Officer: Risk Profiling. An exciting opportunity is available for a proactive, forward thinking, self-motivated, dynamic Risk Profiler, of unquestionable integrity, to work within the Risk Profiling and Case Selection unit.

The successful applicant will be responsible for executing assigned tasks, mainly complex and under limited supervision, during the risk identification and profiling phase of the and detailed Risk Profiling process.

Job Purpose

To conduct and analyse the tax compliance behaviour across the taxpayer base with the view to inform the recommendation of integrated, complex full scope risk profiling cases, for Enforcement intervention.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in  Taxation/Finance/Accounting/Auditing and Economics with 5–7 years’ experience in compliance risk or customs, tax, risk profiling, audit, and investigation environment, of which 2–3 years must be at a technically skilled level.

Alternative #

Senior Certificate (NQF 4) and 10 years’ related experience in compliance risk or customs, tax, risk profiling, audit, and investigation environment, of which 2–3 years must be at a technically skilled level.

Minimum Functional Requirements

• Pre Lim Investigations: 2-3 years' experience in accounting, auditing, taxation, customs, investigation, forensic, anti-money laundering, cross-border payments, data analytics, fintech, digital payments or related compliance risk environment.
• Exposure to one or more of the following areas will be advantageous: customs and tax risk analysis, cross-border payments, transfer pricing, customs valuation, illicit financial flows, trade-based money laundering, fintech/digital payments, crypto asset transactions, data matching or complex non-compliance risk profiling.
• Ability to review and interpret selected financial, tax, customs or third-party information to identify possible risk indicators and support preliminary risk confirmation, referral or closure recommendations.
• Experience in financial crime risk analysis will be advantage.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Identify and assess the level of non-compliance across all/multiple tax types.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Identify tax evasion schemes and potential risk and recommend legal interventions.
• Identify, analyse and interpret non-compliance in order to profile high complex full scope cases for enforcement.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Profiling of relevant identified parties to detect non-compliance and related risks.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Review of TCC-FIA and Emigration applications above R 10 million and make recommendations.
• Analyse and match selected data from multiple sources, including tax returns, VAT information, customs declarations, third party data, financial records, invoices, agreements and payment records information to identify possible risk indicators.
• Conduct preliminary risk testing on selected samples to determine whether suspected non-compliance risks are supported by evidence before a risk confirmation report and risk profile  is prepared.
• Prepare clear risk observations, risk confirmation reports, closure rationales or referral recommendations to support full-scope risk profiling and appropriate audit, investigation or compliance intervention.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability 
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis    
• Efficiency Improvement
• Functional Policies and Procedures
• Reporting
• Risk Identification
• Risk Knowledge

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

OPS MANAGER: CUSTOMS X2

Position Reports to: Manager: Customs

Division: Customs Border Ports of Entry

Location: Cape Town X1 (Western Cape), Bietbridge X1 (Limpopo)

Advert Closing Date:   07 September 2026

About the Position

An exciting opportunity is available for an energetic, self-motivated, and dynamic Operations Manager: Customs in Limpopo and Western Cape. The incumbent will be responsible for providing steward leadership and ensuring that all Customs border processes and functions are executed legitimately in terms of Customs & Excise legislation and Standard Operating Procedures. Furthermore, the applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours and remain professional in dealing with both internal and external stakeholders and clients. The position is in a shift-environment.

Job Purpose

To plan, manage and monitor the implementation of Customs activities and end-to-end processes, by managing the internal operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree/Advanced Diploma in Business Management, International trade or related field (NQF 7) and 5-7 years' experience in Customs of which 1 year at a supervisory level, with experience in Ports of Entry operations as an added advantage.

#ALTERNATIVE

Senior Certificate (NQF 4) and 10 years’ experience in Customs , of which 1 year at a supervisory level, with experience in Ports of Entry operations as an added advantage.

Job Outputs:

Process

• Develop and align the functional operating model and value chain in relation to the organisational mandate, in partnership with stakeholders
• Consult with clients or stakeholders on complex issues and give technical advice to ensure the correct application of relevant legislation.
• Provide input into and implement the functional strategy for the business unit, in line with best practice and SARS strategic objectives.
• Manage & sustain corporate governance activities, including AG, Internal Audit, QMS, Office Assurance & Management Control Programmes within the team.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.

People

• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Accountability 
• Adaptability
• Analytical Thinking
• Fairness and Transparency 
• Honesty and Integrity 
• Problem Solving and Analysis
• Respect 
• Trust 

Leadership competencies

• Ability to translate strategy into execution 
• Concern for impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Border Control and Management
• Business Acumen
• Compliance Inspection
• Customs Knowledge
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Legislative and regulatory compliance
• Planning and Organising
• Problem Analysis and Judgement
• SARS Systems Products
• Requirements Risk Management
• Managerial Budgeting
• Change Management

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

OPS MANAGER: REGIONAL PHYSICAL SECURITY X 2

Position Reports to: Ops Manager: Close Protection

Division: Taxpayer Engagement and Operations

Location:  Eastern Cape: Gqeberha office x 1

Gauteng: Alberton Campus x 1 

Advert Closing Date:  07 September 2026

About the Position

SARS is looking for a dedicated, hardworking, self- driven and self-disciplined security Operations Manager who is capable and have extensive experienced in Security Management. The successful incumbent must have the in-depth knowledge of security risk identification, analytical thinking, ability to work under pressure, attention to detail, excellent interpersonal and communication skills, both written and verbal.

Job Purpose

To protect and secure the interests and property of SARS through the application and management of physical measures and manage the activities, tasks and functions of Security in the Regions.

Education and Experience

Minimum Qualification & Experience Required

Security related Diploma such as Security Management Diploma/ Police Diploma/ Diploma in Military / Diploma in Correctional Service  AND 5 - 7 years’ experience in a Tactical Security environment, of which 1 year at a supervisory level 

OR

Senior Certificate (NQF 4) AND 10 years’ experience in a Tactical Security environment, of which 1 year at a supervisory level

Minimum Functional Requirements

Job Outputs:

• Conduct inspections in order to monitor adherence to the procedures as well as quality service delivery by outsourced security service provider.
• Coordinate the regional control room operations and ensure that the security equipment is maintained by a professional service provider.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions. (I)
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability. 
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards. (I)
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement. (I)
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts. (I)
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change. (I)
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas. (I)
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs. (I)
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards. (I)
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals. (I)
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy. (I)
• Manage and oversee the overall regional Physical Security function and identified risks by conducting routine site visits and compliance audits.
• Establish and maintain relationships with internal and external stakeholders i.e. law enforcement agencies and relevant external bodies (such as the SSA).
• Respond to emergency cases and provide guidance on appropriate actions to be taken e.g. State Warehouse incidents.
• Continuously assess and monitor employee compliance / adherence to security procedures and advise business on appropriate actions to be taken where there are security issues.
• Provide input into the development and maintenance of security policies and procedures, communicate and raise awareness across SARS.
• Engage in preliminary investigations where security breaches have been identified and compile incidents reports.
• Manage contracts with security service providers providing services to SARS and monitor performance and ensure adherence to SLAs in place.
• Conduct risk assessments for existing and new sites and advise business, CRE, etc. accordingly, implementation of risk mitigations and monitoring and management thereof.
• Manage security systems and SLAs in place with service providers, including conducting assessments and identify suitable areas to install security systems and surveillance equipment.

Process

Governance

• Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities. (I)
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities. (I)
• Understand and implement governance control processes and role segregation requirements in area of accountability. (I)

People

• Coordinate the implementation of process improvements within a team environment.
• Implement and manage business unit and people development plans in the area of accountability.
• Build strong relationships through providing direction and leadership to others and expressing positive expectations. (I)
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals. (I)
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas. (I)
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards. (I)

 Finance

• Draw up a budget aligned to operational delivery plans, monitor and report on variances. (I)
• Ensure team's adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk. (I)
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls. (I)

Client

• Develop and implement processes which build client service delivery excellence and encourage others to provide exceptional service. (I)

Behavioural competencies

• Accountability
• Adaptability
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust

Leadership Competencies

• Ability to translate strategy into execution
• Concern for impact of own behaviours on others
• Develop teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Change Management
• Conflict Resolution
• Contract Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Occupational Health and Safety
• Planning and Organising
• Planning Management and Measurement
• Problem Analysis and Judgement
• Risk Assurance
• Safety and Security Management
• Verbal Communication

Compliance Competency

GOC Secret - (a) sensitive information, the disclosure of which may endanger the security or national interest of the Republic or could jeopardise the international relations of the Republic;(b) commercial information, the disclosure of which may cause serious financial loss to an entity; or (c) personal information, the disclosure of which may endanger the physical security of a person. E.g. VIP/Restricted Taxpayer information

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE