SOUTH AFRICAN REVENUE SERVICES (SARS)

OPS MANAGER: CUSTOMS X2

Position Reports to:  Manager: Customs

Division:  Customs Border Ports of Entry

Location: Cape Town X1 (Western Cape), Bietbridge X1 (Limpopo)

Advert Closing Date: 07 September 2026

About the Position

An exciting opportunity is available for an energetic, self-motivated, and dynamic Operations Manager: Customs in Cape Town and Limpopo. The incumbent will be responsible for providing steward leadership and ensuring that all Customs border processes and functions are executed legitimately in terms of Customs & Excise legislation and Standard Operating Procedures. Furthermore, the applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours and remain professional in dealing with both internal and external stakeholders and clients. The position is in Customs Cargo including Mail Centre Operations.

Job Purpose

To plan, manage and monitor the implementation of Customs activities and end-to-end processes, by managing the internal operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree/Advanced Diploma in Business Management, International trade or related field (NQF 7) and 5-7 years' experience in Customs of which 1 year at a supervisory level, with experience in Ports of Entry operations as an added advantage.

#ALTERNATIVE

Senior Certificate (NQF 4) and 10 years’ experience in Customs , of which 1 year at a supervisory level, with experience in Ports of Entry operations as an added advantage.

Job Outputs:

Process

• Develop and align the functional operating model and value chain in relation to the organisational mandate, in partnership with stakeholders
• Consult with clients or stakeholders on complex issues and give technical advice to ensure the correct application of relevant legislation.
• Provide input into and implement the functional strategy for the business unit, in line with best practice and SARS strategic objectives.
• Manage & sustain corporate governance activities, including AG, Internal Audit, QMS, Office Assurance & Management Control Programmes within the team.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.

People

• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Accountability 
• Adaptability
• Analytical Thinking
• Fairness and Transparency 
• Honesty and Integrity 
• Problem Solving and Analysis
• Respect 
• Trust 

Leadership competencies

• Ability to translate strategy into execution 
• Concern for impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Border Control and Management
• Business Acumen
• Compliance Inspection
• Customs Knowledge
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Legislative and regulatory compliance
• Planning and Organising
• Problem Analysis and Judgement
• SARS Systems Products
• Requirements Risk Management
• Managerial Budgeting
• Change Management

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SPECIALIST: ENGINEERING - HEAD OFFICE

Position Reports to: Business Area Lead: Process Design & Eng  

Division: Enterprise Design - Product & Proc

Location: Head Office

Advert Closing Date:  07 September 2026

About the Position

SARS’ Process Design and Engineering - Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Business Process Management, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business process solution requirements, cognizant of the desired customer experience and business efficiencies. The capability uses both quantitative and qualitative data to analyze current processes, identify root causes, and document detailed business processes and requirements.

This job requires dedicated individuals with a keen eye for details with ability to transcend functional requirements to meaningful customer experience. We’re seeking individuals with a passion for simplifying complex business challenges and proven experience in designing innovative process solutions and gathering detailed business requirements within data-driven financial services and IT environments.

Job Purpose

To analyse, design, and lead the creation of innovative multi-process/function business process solutions throughout the business process management life cycle. Ensuring the desired customer experience and compliance with all current and proposed legislation to achieve sustainable business results that support the enterprise strategy. Additionally, this includes providing design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in Industrial Engineering / Business Analysis /B Sc in Information Systems / B Comm in Informatics AND 8-10 years' experience in a Business Process

Engineering / Systems Analysis & Design environment, of which 3-4 years must be at an operational/ Junior Specialist level

Alternative

Senior Certificate (NQF 4) AND 15 year’s related experience, experience in Business Process Engineering and/or Business Analysis of which 3-4 years must be at an operational/ junior specialist level

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
• Provide process solution support to institutionalise process initiatives .
• Design, model and document Process Solutions Specifications.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client 

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential  

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

MANAGER: INTERPRETATIVE TAX POLICY (PERSONAL INCOME TAX)

Position Reports to:  Sen. Manager: Interpretative Tax Policy         

Division: Taxpayer Engagement         

Location: Gauteng (Randburg or Pretoria Office)

Advert Closing Date: 07 September 2026

About the Position

SARS is making an exciting opportunity available for a highly skilled, experienced and results driven Manager: Interpretative Tax Policy with sound judgement, strong business acumen and who ideally displays an ability to operate under limited supervision. The manager is expected to contribute towards our higher purpose and service orientation by interpreting, writing and reviewing opinions on, conducting research on, and applying tax law relating to personal income tax, pay-as-you-earn, donations tax and estate duty.  The manager will be a subject matter expert on these taxes. Finally, s/he will manage a team of like-minded individuals focussing on selected projects intended to not only assist in reducing the tax gap but also in supporting governments tax compliance strategy.

Job Purpose

To manage a small team of consultants responsible to formulate the official SARS policy and practice with regard to the interpretation and application of the specified part of the revenue legislation administered by SARS that relates to PIT.

Education and Experience

Minimum Qualification & Experience Required 

Relevant Bachelor's Degree (LLB, BProc, BCom (Law) or BCom) / Advanced Diploma in Taxation (NQF 7) AND 8 - 10 years' experience in a tax technical, tax legal or tax consulting environment, of which 3 - 4 years at a junior management level

OR

Senior Certificate (NQF 4) AND 15 years’ experience in a tax technical, tax legal or tax consulting environment, of which 3 - 4 years at a junior management level.

Job Outputs:

Process 

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement. (I)
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. (I)
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks. (I)
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets. (I)
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation. (I)
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately. (I)
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation. (I)
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders. (I)
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately. (I).

Governance 

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability. (I)
• Manage and or advise on the translation and application of policy in a specific functional area. (I).

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area. (I)
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources. (I)
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. (I)

 Finance 

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency. (I)
• Implement and monitor financial control, management of costs and corporate governance in area of accountability. (I).

Client 

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders. (I)
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service. (I)
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.(I).

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability
• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis

Leadership Competencies

• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Change Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Legal Compliance
• Managerial Budgeting
• Planning and Organising
• Planning, Management and Measurement
• Policy Development
• Problem Analysis and Judgement
• Tax Knowledge.

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

PLEASE APPLY HERE

SPECIALIST: DATA ANALYTICS

Position Reports to:   Senior Specialist:  Compliance Risk     

Division: Taxpayer Engagement Operations

Location: Durban

Advert Closing Date: 07 September 2026

About the Position

As a Specialist: Data Analytics at SARS, you will transform complex data into actionable insights that drive strategic decisions and operational excellence. This role offers the opportunity to work with advanced analytics tools such as Power BI, SQL, and Python/R, while collaborating across teams to design robust data frameworks, optimize processes, and enhance compliance. If you are passionate about turning data into value and want to make a meaningful impact on South Africa’s revenue system, join us and be part of a dynamic, innovative environment where your expertise truly matters.

Job Purpose

To analyse and provide expert advice with regards to data analytics in order to achieve business objectives.

Education and Experience

Minimum Qualification & Experience Required 

Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Computer Science, Statistics or Mathematics and 8 - 10 years' experience in a Data Analytics and Data Matching environment, of which 3 - 4 years at a junior specialist level.

Alternative #

Senior Certificate (NQF 4) and 15 years' experience in a Data Analytics and Data Matching environment, of which 3 - 4 years at a junior specialist level.

Minimum Functional Requirements

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc), programming (SQL, R, Python, etc.)
• Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
• Advanced (applied theory) Data warehouse knowledge
• Be advance in the application of:

o Basic Data Migration

o Basic Data Visualization

o Business Intelligence Methodologies

o Database Knowledge

• Advanced (applied theory) Programming Skills i.e. SQL, and/or Python, R, etc.
• Microsoft skills (Advance in) i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process 

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
• Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
• Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
• Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Builds and manage/maintain database to house data collected from various sources.
• Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
• Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
• Gathers data from multiple sources and assimilates into meaningful inputs for databases.

Governance 

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

Finance 

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

People 

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Client 

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Analytics
• Data Collection and Analysis
• Data Governance
• Data Integrity
• Efficiency Improvement
• Functional Policies and Procedures
• Knowledge Management
• Reporting
• Statistical and Mathematical Analysis
• System Thinking

Compliance Competency 

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

PORTFOLIO MANAGER: PROGRAMME MANAGEMENT

Position Reports to: Head: Enterprise Programme Manager

Division: Strategy Enablement & Modernisation

Location: Head Office, Pretoria

Advert Closing Date:  04 September 2026

About the Position

The Portfolio Manager: Programme Management will be responsible for providing strategic oversight and direction across a portfolio of projects and programmes. The role ensures effective programme governance, integrated planning, delivery assurance, risk management and stakeholder alignment to support the achievement of organisational strategic objectives.

Job Purpose

To formulate the Programme Management Office (PMO) strategy and associated delivery plans related to multiple practice areas, ensure practice integration and operational implementation through the achievement of PMO and business objectives; and oversee and deliver on strategic outcomes for projects and programmes under managed portfolio.

Education and Experience

Minimum Qualification & Experience Required

Honours Degree in Project Management/Computer Science/Engineering Degree (Electrical or Electronic) or related fields/ Postgraduate Diploma (NQF 8) AND 10 – 12 years' related experience, of which 3 - 4 years at a middle management level

OR

Advanced Diploma (NQF 7) in Project Management/Computer Science/Engineering Degree (Electrical or Electronic) AND 12 - 15 years related experience, of which 3 - 4 years at a middle management level.

Process

Job Outputs:

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the     organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
• Act as enabling drivers of best operating practices for managing the delivery of the Project Management Life cycle within the triple constraints of scope, cost, and   budget.
• Develop and own practice to monitor and report on Programmes and Projects, resolving escalated issues and mitigating risks impacting deliverables by taking   corrective action where necessary, based on the advisement and decision making of the Business Sponsors and Owners of the relevant initiatives.
• Drive regular formal reviews of projects and programme and critically assess the work carried out.
• Manage the aggregate integrated delivery across all Infrastructure/business/IT systems targeted for a project/release to ensure infrastructure/disparate IT   systems remain sound and meet performance requirements.
• Manage the aggregate portfolio change process to ensure the achievement of the set objectives and ensure a basis is set for benefits realisation and that the   business case is monitored for continued viability.
• Ensure all controls [ERAIDW, cost centres) issues, risks, cost centres] are closed, provide project/programme sign-off. Where required, ensure that programme and project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
• Facilitate integrated planning across projects and programmes to deliver the aggregate portfolio balance the best way to achieve business tactical intention through policy, process, people, and task determination for the delivery of projects and programmes.
• Ensure the adopted outputs and outcomes are contingent to organisational capability and capacity, conceptualise and create awareness of the long-term effects of the desired outcomes on the organisational strategic objectives.
• Form and foster relationships with clients, project management team, internal and external stakeholders to promote integrated Programme and Project delivery while ensuring changes in strategic objectives are communicated and incorporated across the portfolio.
• Formulate strategies and tactics with respective Heads as input to the Enterprise Investment Prioritisation Committee for the prioritisation of Programmes and Projects to be delivered for each Strategic and Operational Portfolio. Enforce the application of PMO best practice methodologies as basis to for portfolio delivery.
• Monitor critical project and organisational changes and engage all stakeholders to evaluate impact on scope, cost, and time. Ensure the change control process is initiated and concluded in agreement with the Sponsors and Owners and that exceptional cases that impact the viability of the business case are presented for approval at the respective Investment Prioritisation Committees.
• Possess knowledge of project management, Business/IT/Facilities, Change Management and use these to engage at all levels and ensure projects/programmes are delivered under defined governance, legislative requirements, EPMO minimum standards and controls applicable to the project environment.
• Provide portfolio oversight and strategic positioning on the contract, procurement, cost processes, engage in managing and providing input to supplier related relationships, issues and risks that relate to delivery and ensure these are highlighted and addressed in alignment with relevant policies and procedures.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Manage and develop the project management teams under portfolio to operate at their full capability and ensure processes are in place for the optimal allocation of resources in line with their skills, knowledge, and experience.

 Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• People Skills
• Respect
• Trust

Leadership competencies

• Ability to translate into execution
• Concern for impact of own behaviours on others
• Develop teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Business Knowledge
• Change Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Planning and Organising
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Procurement Knowledge
• Programme and Project Management
• Strategic Planning 

Compliance Competency

GOC Secret - (a) sensitive information, the disclosure of which may endanger the security or national interest of the Republic or could jeopardise the international relations of the Republic;(b) commercial information, the disclosure of which may cause serious financial loss to an entity; or (c) personal information, the disclosure of which may endanger the physical security of a person. E.g. VIP/Restricted Taxpayer information

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE