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SOUTH AFRICAN REVENUE SERVICES (SARS)

 

 

ADMINISTRATOR: SAP WORKFLOW

Position Reports to:  Area Head-Enterprise Service & Support      

Division: Design and Enabling

Location: Head Office Pretoria

Advert Closing Date:  06 September 2026

 

About the Position

SARS is looking for a suitably experienced and results-driven SAP Workflow professional, preferably within an SAP HCM environment, with strong analytical ability, sound judgement and a commitment to service excellence. The successful candidate will administer and enhance SAP Workflow solutions, support system changes and testing initiatives, and contribute to the continuous improvement of business systems and service delivery in support of SARS strategic objectives.

 

Job Purpose 

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, by maintaining SAP Workflows, new initiatives, monitoring, measuring and meeting the SAP Workflow criteria, in order to continuously enhance service delivery.

 

Education and Experience

Minimum Qualification & Experience Required 

National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years' experience in a SAP HCM environment, of which 1–2 years at knowledge worker level.

ALTERNATIVE #

A Senior Certificate (NQF 4); AND 5 years’ experience in a SAP HCM environment, of which 1–2 years at knowledge worker level.

 

 Job Outputs:

Process

  • Administer and maintain all SAP workflow queues.
  • Be informed on related acts and regulations that might impact on own work.
  • Accumulate information and provide reports with recommendations applicable to area of specialisation. 
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. 
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
  • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
  • Use practical and applied knowledge and situational judgement to arrive at decisions. 
  • As part of the team compile Business Requirements Specifications and prioritise production system change request/s.
  • Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
  • Gather, plan and manage data for testing purposes.
  • Provide End-user education and training.
  • Replication of defect in testing environment and finding suitable workaround.

 

Governance

  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. 

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. 

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

 

Behavioural competencies

  • Accountability 
  • Analytical Thinking  
  • Attention to Detail 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Respect
  • Trust

 

Technical competencies

  • Business Knowledge 
  • Computer Literacy 
  • Data Collection and Analysis
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • Reporting
  • Workflow Management

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

 

AUDITOR II X3 

Position Reports to: Manager: Audit          

Division: Taxpayer Engagement and Operations

Location: Gauteng North (x1) and Mpumalanga (x2)

Advert Closing Date:  02 September 2026

 

Wanted

SARS is seeking highly qualified auditors who are dedicated to maintaining the organisation’s standards of service excellence and its core values. Successful candidates will be responsible for conducting a range of impactful audits, focusing on individuals, businesses, and related entities within the small and medium-sized sector. Possession of a bachelor’s degree in accounting, auditing, or taxation, completion of SAICA Articles, or registration as a CA(SA) will significantly enhance your application.

 

Job Purpose

To conduct advanced audits with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.

 

Education and Experience

 

Minimum Qualification & Experience Required

  • National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation AND 4 years' experience in a tax audit environment.

 

Job Outputs:

 

Process

  • Accumulate information and provide reports with recommendations applicable to area of specialisation.

 

•    Analyse data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.

•    Analyse information provided at dispute stage and taxpayer complaints logged.

•    Analyse transactions across multiple tax types and / or entities and / or groups of related entities with the aim of understanding the tax implications thereof.

•    Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.

•    Be involved in research to identify tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.

•    Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.

•    Conduct advanced audits (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs) using SARS systems.

•    Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.

•    Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.

•    Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optimal collection of liabilities and / or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.

•    Engagement with Client Service to resolve issues escalated by taxpayer and requiring direct intervention and contact by the auditor to address the issues raised by the taxpayer. The auditor may or may not have been involved in an audit of the matter escalated but called upon to assist due to the available experience and expertise.

•    Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court.

•    Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.

•    Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.

•    Identify and escalate serious tax offences for potential criminal investigations. Escalation to include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.

•    Identify information required to mitigate audit risks identified and engage taxpayers / tax practitioners for additional relevant information and clarification.

•    Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.

•    Manage the efficient progress of the audit and related tax types and / or entities being audited utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.

•    Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.

•    Prepare and issue relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.

•    Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.

•    Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

•    Raise accurate assessments on SARS systems in relation to relevant legislation.

•    Supply inputs to Account Maintenance on remittance of penalty and interest requests.

•    Use practical and applied knowledge and situational judgement to arrive at decisions.

•    Utilise digital information, systems and tools as they become available to address advanced audit risks. This may include eCommerce transactions and other digital risks.

•    Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.

 

Governance

  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 

Finance

  • Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations

 

Behavioural competencies

  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Customer Service
  • Drive for results
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Respect
  • Trust

 

Technical competencies

  • Audit Methodology
  • Business Knowledge
  • Business Writing Skills
  • Computer Literacy
  • Data Collection and Analysis
  • Efficiency improvement
  • Execute, Implement and Follow Through
  • Functional Policies and Procedures
  • Operational Audit
  • Planning and Organising
  • Problem Analysis and Judgement
  • Reporting
  • Tax Knowledge
  • Tax Law

 

Compliance Competency

  • Security Clearance: GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

SPECIALIST: SAP BASIS

Position Reports to:   Manager: SAP 

Division: Strategy Enabling and Modernisation

Location: Head Office Pretoria

Advert Closing Date:

 

About the Position

SARS is looking for a highly skilled and experienced, results driven, specialist SAP Basis individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service delivery. S/he will need to be an innovative individual, with deep experience in the emerging technologies and a strong future orientation.

The individual must be able to install, configure, upgrade, and troubleshoot SAP systems according to specifications and business requirements. Help add value to the team and organisation through effective and proactive contribution to the day-to-day supporting activities. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies including Linux operating system (e.g. RedHat) knowledge, SAP HANA and Sybase database administration, Single Sign On, Fiori, SAP BTP and other Cloud solutions (e.g. SuccessFactors, ARIBA).

 

Job Purpose

To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation's goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

 

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level.

OR

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 - 3 years at a technically skilled level

 

Minimum Functional Requirements

  • At least 5 years' experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
  • 5 years’ experience and knowledge of key integration points between SAP modules
  • Experience and knowledge of SAP Basis and key integration points between SAP modules
  • Relevant SAP Basis training or certification
  • Relevant SAP Basis analysis and configuration experience

 

Job Outputs:

 

Process 

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. 
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. 
  • Initiate and assist in the implementation of new or revised Policies and Procedures. 
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
  • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
  • Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
  • Carry out high complex assignments requiring the development of new or improved procedure.
  • Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
  • Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
  • Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
  • Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
  • Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
  • Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
  • Maintain a thorough knowledge of the organization and adhere to all organizational standards.
  • Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
  • Test new and current software for acceptance into the production environment.

 

Governance 

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. 

 

 People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 
  • Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

 

Behavioural competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Adaptability
  • Commitment to Continuous Learning 
  • Conceptual Ability 
  • Customer service
  • Fairness and transparency
  • Honesty and Integrity
  • Organisational Awareness 
  • Respect
  • Trust

 

Technical competencies

  • Computer Literacy
  • Functional Policies and Procedures
  • Customer Relationship Management
  • System Thinking
  • Problem Analysis and Judgement
  • Administrative Support
  • Business IT Systems
  • Solves problems and applies a range of IT systems skills
  • SARS Systems Products
  • Effective Business Communication

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 


 

 

SPECIALIST: BUSINESS SYSTEMS (CUSTOMS & EXCISE)

Position Reports to:   Manager: Business Relations 

Division: Technology and Solution Delivery

Location: Head Office Pretoria

Advert Closing Date:

 

About the Position

SARS is seeking an experienced Business Systems specialist with sound expertise in Customs & Excise, from both a functional and systems perspectives. This position requires solid technical background in systems integration, analytical design thinking input, along with exceptional technical communication and collaboration skills, to provide advice and guidance. The goal is to ensure that all current and future technology solutions are designed practically. This will be achieved by meticulously evaluating all modernisation and enhancement initiatives against a comprehensive and continuously evolving set of software design life cycle principles, methodologies, governance standards, and protocols.

 

Job Purpose

To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery.  In addition, provide Customs and Excise technical integration support internally and externally including JAD sessions.

 

Education and Experience

Minimum Qualification & Experience Require

Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis or Consulting background, of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment.

OR

Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis or ICT Consulting background of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment. 

OR

Senior Certificate (NQF 4) and 10 years' experience within an Information Technology environment with a Business/Systems Analysis or ICT Consulting background of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment.

 

Minimum Functional Requirements

None

Job Outputs:

Process

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation with the Customs and Excise sector.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs for Customs and Excise.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Execute specialist input through investigation & opportunities within the Customs and Excise business process including risk concern.
  • Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
  • Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
  • Provide technical support to internal and external stakeholders across the full systems integration SDLC.
  • Provide specialist input on international standards, emerging trends  and best practices to support the effective use of transformative technologies.
  • Align technical capabilities and implementations with business requirements.
  • Extract operational statistics to support business requirements.

 

Governance

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external Customs and Excise stakeholders.

 

Behavioural competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability
  • Customer Service    
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis    
  • Respect
  • Trust

 

Technical competencies

  • Business IT Systems 
  • Business Knowledge 
  • Computer Literacy 
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • IT Strategy and Planning 
  • Reporting
  • System thinking

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 

 

PLEASE APPLY HERE

 

 

 

 

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