SOUTH AFRICAN REVENUE SERVICES (SARS) 

SENIOR PROJECT MANAGER (DATA MANAGEMENT AND SOFTWARE DEVELOPMENT) X3 FIXED TERM CONTRACT

Position Reports to: Sen. Manager: PMO Gen Portfolio    

Division: Strategy Enab & Modernisation: EPMO

Location: Head Office Pretoria

Advert Closing Date:  22 July 2026

About the Position

An exciting opportunity is available for a delivery driven, forward thinking, strategic, self-motivated and dynamic Senior Project Manager with solid experience in delivering data management and software projects, with a focus on systems integration. A key attribute sought is passion for driving the development of integrated business systems, in relation to the acquisition and quality of data that is utilised within software driven processes.  The role requires the positive engagement and management of delivery integrated project work streams. The applicant will be responsible for the management of various projects within the EPMO and will need to possess strong analytical and project management skills and be able to work closely with IT and business stakeholders, in a fast paced and ever-changing environment.  This well-seasoned, proactive and energetic applicant will be required to take initiative and make project delivery optimisation decisions and manage project risks and issues in order to meet project delivery and organisational objectives.

Job Purpose

To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes. 

Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) BCom Informatics/Information Technology or Computer Science Degree, or a Computer Science & Information Technology AND 8-10 years' experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years’ experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.

Job Outputs:

Process

• Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
• Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
• Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery. Engage stakeholders and ensure there is an appreciation of the initial baseline plan and changes in plans resulting from change requests. Ensure the project planning base is sound for execution.
• Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
• Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
• Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
• Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
• Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
• Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
• Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
• Manage scope, cost, time, changes, suppliers and contracted delivery. Ensure alignment between contracts, commitments and delivery. Capture lessons learned and ensure repeats are not experienced.
• Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
• Ensure all controls (ERAIDW, cost centres) issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
• Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
• Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
• Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
• Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
• Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
• Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.

Governance

• Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Interpersonal skills
• Supervisory Skills
• Trust
• Respect
• Problem Solving and Analysis Skills
• Application of Fairness and Transparency
• Accountability
• Honesty and Integrity
• Conceptual Thinking
• Championing the Mandate
• Ability to persuade and Influencing Others
• Ability to Mobilise Teams
• Driving for Excellence
• Leveraging Diversity
• Confidence
• Ability to Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Programme and Project Management
• Managerial Budgeting
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen
• Written Communication
• Verbal Communication
• Project Administration Skills
• Project Financial Control and Reporting
• Conflict Resolution
• Practice and process facilitation skills

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

CONSULTANT: ASSET MANAGEMENT (10974)

Position Reports to:   Manager:  IT Service Assets   

Division: Strategy Enab & Modernisation

Location: SARS Brooklyn

Advert Closing Date:

About the Position

SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Consultant: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.

Job Purpose

To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years' software asset management experience, of which 2-3 years is at a functional specialist level

Azure Fundamentals, CSAM, LISA and/ ITIL qualifications will be an added advantage

ALTERNATIVE

Senior Certificate (NQF 4), ITIL certification AND 10 years Software Asset Management experience, of which 2-3 years at a technically skilled level

Minimum Functional Requirements

• Software Licensing Knowledge- Understanding of various licensing models (e.g., per-user, per-device, subscription-based).
• End User License Agreement: Ability to interpret licensing terms and agreements from major software vendors such as Microsoft.
• Cloud Resource Management-practical applications of cloud licensing including Cloud activity management such as Microsoft Azure Monitor, Billing and Cost Management.
• Asset Tracking and Management- Proficiency in using SAM tools and software for tracking and managing software inventory.
• Reconciliation of IT Asset Register to the Finance Asset Register.
• Audits: Ability to perform software audits and maintain accurate records of software usage.
• Compliance Management: Practical knowledge of software compliance requirements and regulations and ability to ensure adherence to software licensing agreements and avoid legal issues.
• Technical Proficiency: Basic understanding of IT infrastructure, including operating systems, network configurations, and software deployment processes.
• Data Analysis and Reporting- Skills in analysing software usage data to identify trends, optimize licenses, and reduce costs and the ability to create reports and dashboards to communicate software asset status and compliance.

Job Outputs:

Process

• Conduct end to end Software Asset Management activities, including procurement of software, deployment, utilisation and decommissioning.
• Basic knowledge of cloud architecture and resource management
• Manage software asset management portals and tools to support compliance.
• Responsible for optimizing and controlling Cost Management within an organization's Cloud environment including development and management of budgets for Cloud resources and services.
• Continuously monitoring the performance of on-premises and cloud assets to ensure they meet required service levels
• Respond to all Software audit queries
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.

Governance

• Ensuring that cloud assets and software assets adhere to regulatory requirements, industry standards, and organizational policies
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive relationships with SARS role players, third party suppliers to maximise benefit in software licensing, maintenance and service offerings.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Strong knowledge of budgeting, forecasting, and financial analysis.
• Experience in cloud asset management, particularly within Azure.
• Ability to analyse large datasets to optimize IT costs, usage and performance

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Conceptual Ability
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Analysis and Reporting
• Financial Administration
• Analysis and Interpretation of Financial Systems
• Asset Management
• Query Resolution
• Financial Controls

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

MANAGER: LEGAL (CENTRALISED LITIGATION) - FIXED TERM CONTRACT

Position Reports to: Business Area Lead: Centralised Litigation    

Division: Taxpayer Engagement         

Location: Pretoria-Head Office

Advert Closing Date: 22 July 2026

About the Position

SARS is looking for a competent, experienced, dynamic individual, with a high level of integrity and discretion who is a result driven and risk vigilant lawyer with sound Legal background.  He/she should possess good litigation skills, legal research, facilitation of the dispute process, negotiation, drafting and management skills and must thrive in a busy and demanding working environment. The applicant will also be sitting in corporate governance committees and should be able to make objective decisions. He/she must be a team player with good listening skills, respect ideas and aim to improve the product or process at hand.  He/she must also be capable of executing his/her duties with enthusiasm and a good comprehension of the law as a capability within SARS to achieve its strategic intent of Voluntary Compliance by making it easy for compliant taxpayers and traders, hard & costly for non-compliant taxpayers & traders. Candidates with an LLB (NQF8) will have an advantage and admission as an attorney or advocate will further enhance the candidate’s application.

Job Purpose

To provide support and input in the management of Legal delivery within the Centralised Litigation function which has a national footprint with respect to revenue litigation matters.

Education and Experience

Bachelor of Law (NQF7) AND 8-10 years' experience in a litigation environment, including 3-4 years’ experience in managing legal staff

Minimum Qualification & Experience Required

• Bachelor of Law (NQF7)
• 8-10 years' experience in a litigation environment
• 3-4 years’ experience in managing legal staff

 Minimum Functional Requirements

• Prior experience working with tax
• Strong litigation experience
• Management of complex litigation projects

Job Outputs:

• Successfully managing litigation staff
• Successfully prosecuting your own litigation caseload

Process

• Act as the driver for the implementation within the context of business unit excellence and performance improvement.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Oversee the efficient utilisation of Private counsel for appeals and urgent interdicts, review or declaratory order applications in the High Court.
• Oversee a group of litigators and their litigation case loads.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Proactively identify interconnected problems, determine its impact and use to develop best fi t alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan and progress on short-term initiatives and use to realign tactical plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Honesty & Integrity
• Functional Policies and Procedures
• Court Processes and Procedures
• Fairness & Transparency
• Accountability
• Business Acumen
• Decisiveness
• Effective Business Communication
• Legal Advisory and Interpretation
• Legal Compliance
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Ability to translate Strategy into Execution
• Values and Manage Diversity

Technical competencies

• Managerial budgeting
• Tax Knowledge
• Legal Advisory and Interpretation
• Legal knowledge and knowledge of ethics
• Legal compliance
• Planning, management and measurement
• Respect & Trust
• Business Acumen
• Court processes and procedures
• Stewardship and service orientation

Compliance Competency

• GOC: Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SENIOR SYSTEMS ENGINEER (FTC) (10994)

Position Reports to: Ops Manager: System Engineering   

Division Strategy Enablement & Modernisation

Location: Head Office - Pretoria

Advert Closing Date: 19 April 2026

Contract end date: 31 March 2028.

About the Position

SARS is looking for a skilled, experienced, results driven Systems Engineer with strong technical and Information Systems knowledge who is competent in the support of Microsoft server technology, VMware technology and server infrastructure. S/he is inspiring with ability to work with great teams and contribute towards our higher purpose and service orientation. S/he will be part of a team that does support for SARS Top leadership to ensure they can deliver on their critical business functions

The candidate must have a passion for service delivery and client satisfaction and always aim to over-deliver on business requirements. They must also have the ability to engage with business on an tactical and operational level.  Ensure alignment between business requirements for services and the T&SD capability to provide the ICT services.

Job Purpose

To provide the technical skills to support the optimal management and operation of all Microsoft and VMware server infrastructure hardware / firmware / operating system / application server software updates and fixes in the various SARS production and non-production environments, whilst maintaining hardware/ operating system / application server software, meeting service levels agreements through a Service Management System.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in IT, Information Systems or Similar AND 3-4 years' extensive experience in Technical and Information Systems & competent in Microsoft Windows server technology, VMware technology, Wintel and Server infrastructure, of which 1-2 years is at a knowledge worker level.

OR

Senior Certificate (NQF 4) with one or more of the below  IT Qualification (s) / Certification (s) – Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM,  or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification

AND

6 years' extensive experience in Technical and Information Systems & competent in Microsoft Windows server technology, VMware technology, Wintel and Server infrastructure, of which 1-2 years is at a knowledge worker level.

Functional Technical Competencies

Engineering Planning and Design (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to

ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.

GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information           

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
• Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a result of the change.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Integrate servers and their associated software into enterprise systems/solutions.
• Liaise with stakeholders for problem resolution.
• Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
• Including issues like security, backup, and redundancy strategies.
• Manage the Regional Data Centres.
• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
• Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
• Perform hardware and software assessments; assist in security audits and new business investigations.
• Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
• Performing installation, maintenance and support of system software/hardware and user support.
• Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
• Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
• Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
• Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
• Analyse, prepare and deliver system performance statistics and reports.
• Recommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Infrastructure/Platforms
• IT Knowledge
• IT Project Management
• Knowledge of IT Governance and Business
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• Service Delivery
• System Thinking

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

PLEASE APPLY HERE

SENIOR CUSTOMS AND EXCISE OFFICER (LICENSING OFFICER)

Position Reports to:   Ops Manager: Customs (Licensing and Registration)            

Division: Taxpayer Engagement Operations

Location: Alberton, Gauteng South

Advert Closing Date: 22 July 2026

About the Position

If you are the type of person gifted with a curious and analytical mind, and wants to fulfil a higher purpose calling, then please read on.

SARS is on the lookout for a talented Senior Customs and Excise Officer (Licensing Officer) with customs and excise skills, and comfortable with working in a team.

The business unit (Licensing and Registration) exists to enable taxpayers and traders to meet their obligations in as fair, easy, cost effective and convenient manner, by the registering and licensing facilities and carrying out processes for all customs and excise clients, and administering any bonds that is required to be lodged as a result of such registration or license.

Job Purpose

To verify, evaluate, interpret, validate, integrate and interrogate all C&E Trader and Bond registration and licensing information or lack thereof, in order to facilitate, coordinate, process and/or implement C&E Trader and Bond registrations & licensing applications in accordance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Business Administration, Public Administration or Business Management AND 3 years’ experience in a Customs & Excise environment

Minimum Functional Requirements

The Senior Customs and Excise Officer (Licensing Officer) will have proficient knowledge of functional Customs and Excise Procedures and or Products in the field of Client management like Authorised Economic Operator, Registration, Licensing and Accreditation, Risk Management, Customs Compliance or Control and Declarations Processing, or Inspections, Investigation, Enforcement, Proficient Audit, and Excise

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Assess risk factors in deciding how to deal with any given situation to balance the business needs of clients with the need to fairly enforce legislation and policy.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct in-depth interrogation and/or research information to ensure accuracy, correctness, validity and compliance.
• Continuously assess, review and evaluate the potential trade, economic, environmental, fiscal and reputational impact thereof.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Perform proficient Customs and Excise Verification activities and functions in relation to Client Management, Risk Management, customs compliance and control, declaration processing, control, investigation, enforcement, audit, quality assurance, scanner image analysis, excise and specialised units (DDU, Marine Unit and Scanner).
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Recommend the likely tariff classification, valuation and origin of goods.
• Respond appropriately to a decision by affecting the adjustment accurately to ensure legislative and financial correctness.
• Respond appropriately to a decision by communicating with relevant stakeholders, through requesting, instructing or informing around such matters concerning validity or possible non-compliance.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance 

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity 
• Organisational Awareness
• People Skills
• Respect
• Trust

Technical competencies

• Customs and Excise Business Knowledge
• Trade Facilitation
• Customs and Excise Risk analysis (Customs EU Framework)
• Customs and Excise  Investigations (Customs EU Framework)
• Customs and Excise Procedures (Customs EU Framework)
• Customs and Excise Supervision (Customs EU Framework)
• Data Collection and Analysis
• Decision Making and Problem Solving
• Efficiency Improvement
• Enforcement (Customs EU Framework)
• Functional Policies and Procedures
• Integrated Border Management (Customs EU Framework)
• Origins of goods (Customs EU Framework)
• Prohibitions and Restrictions (Customs EU Framework)
• Reporting
• Risk Identification
• Tariff and Classification (Customs EU Framework)
• Valuation (Customs EU Framework)

Compliance Competency

GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE