SOUTH AFRICAN REVENUE SERVICES (SARS)

INTERNAL INVESTIGATOR III

Position Reports to: Manager: Internal Investigations

Division: Chief of Staff & OOC

Location: SARS Head Office (Pretoria)

Advert Closing Date: 25 August 2026

About the Position

SARS is looking for a dynamic individual, with a high level of integrity, trust, and discretion to execute high level investigation projects and provide support to the division to achieve organisational goals and objectives.  An understanding of the Criminal Procedure, Income Tax, VAT and Customs & Excise Acts and will be an added advantage. S/he should have an investigative experience and learning attitude, and a burning desire to drive quality reports in the Integrity promotion and assurance unit / Taxpayer Engagement environment through providing great insights on team performance linked to the achievement of SARS targets.

Job Purpose

To conduct and/or lead complex investigations into all allegations of serious misconduct, theft, fraud and corruption involving SARS with the purpose of pursuing disciplinary and criminal action, recovery of stolen monies, referring matters to SAPS for criminal prosecution.

Education and Experience

Minimum Qualification & Experience Required  

Relevant B degree /National Diploma / Advanced Certificate (NQF 7) in, Policing, Forensic Investigations, Law, or equivalent qualification AND 5-7 years, experience in an investigative or similar environment, of which 2 - 3 years is at a technically skilled level

 #Alternative

Senior Certificate (NQF 4) AND 10 years’ experience in Policing, Forensic investigations, Law, of which 2 - 3 years is at a technically skilled level

Minimum Functional Requirements

• Sound knowledge and experience in the area of governance, anti-corruption and anti-fraud in government, private, civil society sector, a multi-lateral development financial institution or relevant development organisation.
• Certified Fraud Examination Certificate.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Appears as a specialist witness in internal disciplinary proceedings and attend to court proceedings as and when required.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Determine offences and recommend appropriate punitive actions according to the relevant legislation.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
• Hand over a completed case docket with evidence to the SAPS to enable registration and processing of the case.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Liaise with Law Enforcement agencies in relation to specific investigations and with third parties regarding information/evidence.
• Plan and implement action necessary to conduct full scope investigations without supervision.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Prepare accurate links and or association diagrams to explain the relationships between individuals, activities, premises etc. to investigators.
• Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Work independently without supervision.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
•  

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Liaise with informers and possible witnesses in order to gather information in connection with tax evasion.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Fraud Investigation
• Functional Policies and Procedures
• Internal Investigation
• Investigative Skills
• Reporting
• Search and Seizure

Compliance Competency

• GOC Top Secret

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SPECIALIST: BUSINESS SYSTEMS (CUSTOMS & EXCISE)

Position Reports to:   Manager: Business Relations 

Division: Technology and Solution Delivery

Location: Head Office Pretoria

Advert Closing Date: 24 August 2026

About the Position

SARS is seeking an experienced Business Systems specialist with sound expertise in Customs & Excise, from both a functional and systems perspectives. This position requires solid technical background in systems integration, analytical design thinking input, along with exceptional technical communication and collaboration skills, to provide advice and guidance. The goal is to ensure that all current and future technology solutions are designed practically. This will be achieved by meticulously evaluating all modernisation and enhancement initiatives against a comprehensive and continuously evolving set of software design life cycle principles, methodologies, governance standards, and protocols.

Job Purpose

To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, in order to continuously enhance service delivery.  In addition, provide Customs and Excise technical integration support internally and externally including JAD sessions.

Education and Experience

Minimum Qualification & Experience Require

Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis or Consulting background, of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment.

OR

Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis or ICT Consulting background of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment. 

OR

Senior Certificate (NQF 4) and 10 years' experience within an Information Technology environment with a Business/Systems Analysis or ICT Consulting background of which 2-3 years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment.

Minimum Functional Requirements

None

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation with the Customs and Excise sector.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs for Customs and Excise.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation & opportunities within the Customs and Excise business process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Provide technical support to internal and external stakeholders across the full systems integration SDLC.
• Provide specialist input on international standards, emerging trends  and best practices to support the effective use of transformative technologies.
• Align technical capabilities and implementations with business requirements.
• Extract operational statistics to support business requirements.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external Customs and Excise stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Strategy and Planning 
• Reporting
• System thinking

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 

PLEASE APPLY HERE

CONSULTANT: SOFTWARE ASSET MANAGEMENT

Position Reports to: Manager:  IT Service Assets   

Division: Strategy Enab & Modernisation

Location: SARS Brooklyn

Advert Closing Date: 31 July 2026

About the Position

SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Consultant: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.

Job Purpose

To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years' software asset management experience, of which 2-3 years is at a functional specialist level

Azure Fundamentals, CSAM, LISA and/ ITIL qualifications will be an added advantage

ALTERNATIVE

Senior Certificate (NQF 4), ITIL certification AND 10 years Software Asset Management experience, of which 2-3 years at a technically skilled level

Minimum Functional Requirements

• Software Licensing Knowledge- Understanding of various licensing models (e.g., per-user, per-device, subscription-based).
• End User License Agreement: Ability to interpret licensing terms and agreements from major software vendors such as Microsoft.
• Cloud Resource Management-practical applications of cloud licensing including Cloud activity management such as Microsoft Azure Monitor, Billing and Cost Management.
• Asset Tracking and Management- Proficiency in using SAM tools and software for tracking and managing software inventory.
• Reconciliation of IT Asset Register to the Finance Asset Register.
• Audits: Ability to perform software audits and maintain accurate records of software usage.
• Compliance Management: Practical knowledge of software compliance requirements and regulations and ability to ensure adherence to software licensing agreements and avoid legal issues.
• Technical Proficiency: Basic understanding of IT infrastructure, including operating systems, network configurations, and software deployment processes.
• Data Analysis and Reporting- Skills in analysing software usage data to identify trends, optimize licenses, and reduce costs and the ability to create reports and dashboards to communicate software asset status and compliance.

Job Outputs:

Process

• Conduct end to end Software Asset Management activities, including procurement of software, deployment, utilisation and decommissioning.
• Basic knowledge of cloud architecture and resource management
• Manage software asset management portals and tools to support compliance.
• Responsible for optimizing and controlling Cost Management within an organization's Cloud environment including development and management of budgets for Cloud resources and services.
• Continuously monitoring the performance of on-premises and cloud assets to ensure they meet required service levels
• Respond to all Software audit queries
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.

Governance

• Ensuring that cloud assets and software assets adhere to regulatory requirements, industry standards, and organizational policies
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive relationships with SARS role players, third party suppliers to maximise benefit in software licensing, maintenance and service offerings.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Strong knowledge of budgeting, forecasting, and financial analysis.
• Experience in cloud asset management, particularly within Azure.
• Ability to analyse large datasets to optimize IT costs, usage and performance

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Conceptual Ability
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Analysis and Reporting
• Financial Administration
• Analysis and Interpretation of Financial Systems
• Asset Management
• Query Resolution
• Financial Controls

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE

SENIOR SPECIALIST: SAP DEVELOPMENT & INTEGRATION (FIXED TERM CONTRACT)

Position Reports to: Manager: SAP 

Division: Strategy Enab & Modernisation

Location: Head Office

Advert Closing Date: 13 March 2026

About the Position

To provide technical expertise in custom development and contribute to strategic decisions with associated development plans, by implementing continuous improvements, to support the entire software application life-cycle, providing resolutions, ensuring best practice integration and operational implementation through the achievement of SAP Development objectives.

Job Purpose

To provide technical expertise in custom development and contribute to strategic decisions with associated development plans, by implementing continuous improvements, to support the entire software application life cycle, providing resolutions, ensuring best practice integration and operational implementation, through the achievement of SAP Development objectives

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology (IT) Fields: Information Technology, Computer Science, B‐Com, Finance, Management and Engineering AND 8-10 years' experience in a SAP Development environment, of which 3-4 years is at a junior specialist level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years  experience in a SAP Development environment, of which 4-3 years is at junior specialist level.

 Minimum Functional Requirements

• Experience and knowledge of key integration points between SAP modules.
• Relevant SAP Development or integration analysis and development experience. SAP SKILLS Strong background in SAP programming.
• Basic understanding of overall business ERP system landscapes including data flows and internal/external integration.
• Understanding of SAP tables and data structures desired. SAP Procurement Configuration Skills.
• Relevant training and/or certification related to - SAP ABAP, SAP BRF; SAP PI/ PO, and SAP WF training

Job Outputs:

Process

• Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives. Develop necessary product modifications to satisfy clients' needs.
•  Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
•  Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application, Lifecycle Management, Cloud Solutions, etc.
• Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs.
• Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.
• Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail 
• Customer service
• Commitment to Continuous Learning 
• Conceptual Ability 
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Data Collection and analysis
• Efficiency improvement
• IT Knowledge
• Functional Policies and Procedures
• Problem Analysis and Judgement
• Reporting
• System thinking
• Technical analysis

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

PLEASE APPLY HERE