PICK N PAY IS HIRING

LOCAL GROCERY FLOOR MANAGER

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Remote type Fully On-Site

Locations Ermelo - Mpumalanga

Time type Full time

Time left to apply End Date: September 1, 2026 (12:00 MIDNIGHT)

Job requisition id JR105869

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a proactive and results-driven individual to plan and manage the sales and trade strategy for our non-fresh departments. The role is responsible for delivering against sales targets while operating within approved shortage and labour budgets. A key focus includes maintaining stock accuracy, availability, cold chain compliance, and consistently supporting a high fan (customer satisfaction) score

Competencies

Attention to detail

Sales growth planning

Budget management (read, understand, take action)

Human resource management skills (including communication and training)

Planning and Organising

Time management

Leadership and control

Problem solving

Conflict management

Ability to delegate

Minimum requirements

Matric

1 year experience as a Supervisor/ Receiving Manager

Key Responsibilities

Sales, Trade & Financial Management

• Drive sales performance in line with the approved sales and trade plan for non-fresh departments, including all promotional activities.
• Control and manage shortages within the store’s shortage budget through active prevention measures.
• Monitor, schedule, and manage labour costs to ensure alignment with the labour budget.

Stock, Inventory & Cold Chain Management

• Ensure optimal stock accuracy and product availability to agreed standards.
• Implement and maintain consistent cold chain management across all relevant areas.
• Oversee ordering processes to maintain the correct stock levels without compromising availability or waste.

Customer Experience & Store Standards

• Drive a positive fan score by promoting excellent customer service.
• Maintain and uphold operating standards within the department.
• Manage merchandising and display standards to support visual appeal and sales objectives.

Operational Excellence

• Communicate effectively with internal and external stakeholders to support smooth store operations.
• Oversee the effective functioning of the cash office.
• Ensure all administrative tasks, reporting, and documentation are completed accurately and on time.
• Uphold the highest standards of security and hygiene within the non-fresh department.
• Provide input and support to the receiving department to ensure accurate and efficient receiving processes.

People, Community & Additional Responsibilities

• Lead and support social responsibility initiatives within the store and community.
• Act as a key carrier and ensure all responsibilities linked to this designation are upheld.

Closing date: 31.08.2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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GRADUATE

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Locations Kensington - Gauteng

Time type Full time

Time left to apply End Date: August 29, 2026 (12:00 MIDNIGHT)

Job requisition id JR105868

It's fun to work in a company where people truly BELIEVE in what they're doing!

GRADUATE OPPORTUNITY| 12-MONTH SETA PROGRAMME

Are you ready to kick-start your career in HR or Marketing?

We are looking for young diploma graduates who are eager to gain practical workplace experience and build their careers through a 12-month SETA-funded learnership programme.

OPPORTUNITIES AVAILABLE

Human Resources (HR)

Gain broad, hands-on exposure across different areas of HR and experience what it is like to work in a dynamic corporate environment.

Marketing

Gain practical exposure across a range of marketing activities while developing valuable workplace and business experience.

WHO CAN APPLY?

We are looking for candidates who:

• Are 18–34 years old
• Have completed a Diploma, Certificate or relevant qualification at NQF Level 6
• Are currently unemployed and available for the full 12-month programme
• Have a genuine interest in building a career in HR or Marketing
• Are enthusiastic, willing to learn and ready to gain practical workplace experience
• Live in or close to Bedfordview / surrounding areas – advantageous due to the location of the programme

PROGRAMME DETAILS

Start Date: Immediately

Duration: 12 months

Monthly Stipend: R5,000

Location: Pick n Pay Headoffice Jhb - 2 Allum Road, Bedfordview, Gauteng

Fields: Human Resources | Marketing

YOUR QUALIFICATION GOT YOU STARTED.  NOW GET THE EXPERIENCE TO BUILD YOUR CAREER.

Applications are encouraged as soon as possible due to the Immediate programme start.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

COPYWRITER MARKETING

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Locations Kenilworth - Cape Town

Time type Full time

Time left to apply End Date: August 31, 2026 (12:00 MIDNIGHT)

Job requisition id JR105866

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are one of South Africa’s largest retailers and we have a fantastic opportunity for an experienced, highly conceptual mid-weight copywriter. This role is for an in-house creative team based in Cape Town. Your goal will be translating marketing and branding strategies into innovative and exciting campaigns and will see you develop effective and meaningful ideas, content, copy and scripts.

We are looking for someone with excellent writing and research skills to be our full-time, in-house copywriter. As a member of the creative team, the copywriter will write and edit content for a variety of campaigns, working closely with the creative team to brainstorm ideas, develop concepts, and articulate messaging. The successful candidate will be a quick learner who has a versatile writing style. 

You will need to thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times. 

Raise the bar continually for writing fresh copy that connects with a desired audience and drives action 

Be adept at varying the voice, style, and other characteristics of messaging based on the industry, company, or target audience.

·       MINIMUM QUALIFICATION:

·       Relevant tertiary qualification 

·       Previous experience working closely with an Art Director (Advantageous)

MINIMUM EXPERIENCE:

·       5 years’ experience in copywriting for advertising or marketing agencies (conceptual copywriter experience)

·       Demonstrated knowledge/understanding of storytelling principles across various channels and digital 

·       You must have previous advertising agency, copywriting experience.

·       Please submit a relevant portfolio of work along with your CV on application

COMPETENCIES REQUIRED:

·       Exceptional writing and research skills 

·       Ability to work independently or with a team to meet deadlines 

·       Excellent organizational skills and multitasking ability 

·       Critical thinking skills 

·       Ability to influence people through creative ideas and written work

·       Team player 

·       Good interpersonal skills

KEY ACCOUNTABILITIES:

·       Working with the creative team to create exceptional creative work 

·       Using key messages to develop work for multiple communication channels, including ATL, digital and non-traditional 

·       Producing a variety of high-quality copy solutions, from punchy short-form to persuasive long-form.

·       Interpret creative briefs to develop concepts for execution with assigned brands 

·       Research and understand a client’s needs and target audiences, through online searches, reviews of existing research, interviews with subject-matter experts, and in-person meetings 

·       Write original copy and edit content for a range of marketing and communications materials 

·       Collaborate with a team of account managers and creative staff, from concept development to delivery of final product 

·       Present copy concepts and final deliverables to internal team — and to client representative when requested — and participate occasionally in client pitches 

·       Revise copy based on internal feedback

·       Maintain up-to-date knowledge of communications- and client-related industry trends

·       Stay current on the appropriate style guidelines and brand voice for consistent messaging

Closing Date: 30 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

LOCAL CUSTOMER SERVICE MANAGER

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Locations Ballito - Kwazulu Natal

Time type Full time

Time left to apply End Date: August 31, 2026 (12:00 MIDNIGHT)

Job requisition id JR105865

It's fun to work in a company where people truly BELIEVE in what they're doing!

To ensure exceptional customer service and store standards through effective implementation of SOPs, training, communication, audits, and complaint resolution. This role also supports the frontline by ensuring the correct frontline procedures and processes are adhered to daily and ensure efficient workflow throughout the department and supervise staff and provide exceptional Customer Service and uphold the company values with the community.

Requirements

·       Matric/ Grade 12 

·       Must have a valid South African ID

Must have a valid Driver’s license code 08  

12 – 18 months face-to-face customer service experience

The incumbent may also be expected to perform other duties as assigned from time to time.

·       This position will require transferability between stores.

Competencies:

Behavioural Attributes:

·       High levels of personal energy and drive

·       Strong sense of urgency and accountability

·       Customer-centric approach in all interactions

·       Maintains professionalism in appearance and conduct

·       Excellent verbal and written communication skills

·       Strong intrapersonal skills and emotional intelligence

Technical & Functional Skills:

·       Understands the customer service ethos and its practical application

·       Familiarity with customer complaint handling processes across various channels

·       Basic understanding of Standard Operating Procedures (SOPs) for:

• Food safety
• Frontline

·       Knowledge of the Consumer Protection Act & Liquor Act 

·       Understanding of Public liability.

·       Ability to interpret and use reports effectively

·       Working knowledge of HR policies and procedures

·       Organizational Knowledge & Values

·       Deep understanding of Pick n Pay’s values and cultural expectations

·       Awareness of business priorities and strategic objectives

·       Knowledge of different Pick n Pay store formats

·       Understands organizational structures and how to navigate internal processes

·       Committed to upholding the Pick n Pay Code of Ethics

·       Insight into the role of the Customer Service Manager (CSM) in-store and in the broader community

Key Responsibilities:

Customer Service & Feedback

·       Deliver outstanding customer service and resolve customer issues efficiently.

·       Monitor, document, and respond to complaints using the Customer Complaints Chart.

·       Gather, analyse, and provide informal and formal feedback from customers and staff to enhance service delivery.

·       Store Standards & Compliance

·       Ensure adherence to Store Operating Procedures (SOPs).

·       Oversee Store Audits and address any areas of non-compliance.

·       Maintain high levels of store cleanliness, safety, and organization.

Communication

·       Facilitate clear and consistent communication within the team and with customers.

·       Regularly contribute updates and success stories to the Local Newspaper or internal newsletter.

Frontline Management

·       Monitors flow of customers and ensures that sufficient tills are open

·       Controls cashiers and till packers lunch and tea breaks to ensure continuity of service at tills

·       Ensures that Frontline staff have all the necessary stationery and equipment at all times

·       Ensures that all equipment on frontline is in proper working order

·       Ensures an efficient flow of customers through available tills

·       Ensures Frontline standard operating procedures and company policies are adhered to

Social Responsibility

·       Champion and implement the store’s Social Responsibility initiatives within the local community.

·       Administration & Projects

·       Manage administrative tasks accurately and timeously.

·       Support and lead ad-hoc projects, including the development of project plans and timelines.

·       Leadership & Personal Accountability

·       Demonstrate strong self-leadership, time management, and accountability.

·       Consistently reflect and improve through informal and formal feedback mechanisms.

·       Align personal goals with team and business objectives through regular performance reviews.

People Management & Development:

·       Evaluates the performance of direct reports against agreed objectives and standards

·       Responsible for managing shorts & overs discipline in line with the company policy

·       Reviews staffing requirements and provides input into staff scheduling

·       Ensures all new staff are trained and aware of policies and procedures

·       Identifies training needs

·       Coaches staff and management

·       Communicates new initiatives on frontline and ensures all staff are trained when needed

·       Coordinate and deliver staff training aligned with SOPs and customer service best practices.

·       Support team members in achieving their Personal Development Plans (PDPs).

·       Collaborate with managers to complete the Individual Performance Agreement (IPA) process.

Finance & Administration:

·       Ensures that all equipment is properly maintained in effective working order

·       Ensures that general maintenance standards are met

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

MANAGER BAKERY

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Locations Moffet - Eastern Cape

Time type Full time

Time left to apply End Date: August 29, 2026 (12:00 MIDNIGHT)

Job requisition id JR105864

It's fun to work in a company where people truly BELIEVE in what they're doing!

Pick n Pay Hypermarket Moffett is looking for an energetic, hands-on, and results-driven Bakery Manager to lead our Bakery Department. This is an exciting opportunity for someone who thrives in a fast-paced retail environment and is passionate about producing quality products while driving operational excellence and commercial success.

As Bakery Manager, you will play a critical role in ensuring our customers enjoy fresh, high-quality bakery products every day while leading a team committed to excellence.

·       Matric (Grade 12)

·       Preferably an NQF Level 3 Bakery Qualification

·       Minimum 3 - 5 year's experience as a Baker, Bakery Supervisor, or Bakery Manager

·       Minimum 1 to 3 year's experience in a bakery supervisor, or management role

·       Strong understanding of bakery production, food safety, and stock management

·       Excellent leadership, communication, and people management skills

·       Ability to work retail hours, including weekends and public holidays

The Ideal Candidate (Competencies)

·       Has a passion for bakery products and customer service

·       Leads by example and inspires their team to perform at their best

·       Understands how to balance quality, production, and profitability

·       Has strong planning, organisational, and problem-solving skills

·       Thrives in a fast-paced retail environment

·       Is committed to delivering exceptional standards every day

Operational Excellence

·       Ensure the Bakery Department is fully prepared for trade each day with excellent product availability and presentation.

·       Execute operational plans and merchandising standards in line with company requirements.

·       Maintain exceptional hygiene, food safety, and housekeeping standards.

·       Ensure compliance with all bakery operating procedures and food safety regulations.

Product Quality & Production

·       Manage daily production planning to ensure fresh products are available throughout the trading day.

·       Monitor product quality, consistency, presentation, and freshness.

·       Ensure recipes, yields, and production standards are consistently achieved.

·       Oversee product packaging, labelling, and display standards.

Commercial & Sales Performance

·       Drive sales growth through effective production planning and stock availability.

·       Monitor sales trends and customer demand to maximise turnover opportunities.

·       Manage waste, shrinkage, and stock losses to improve profitability.

·       Deliver departmental sales and gross profit targets.

Stock Management

·       Ensure effective stock control, ordering, rotation, and replenishment.

·       Participate in stock takes and maintain accurate stock records.

·       Apply FIFO principles and proactively manage stock levels to minimise losses.

Team Leadership

·       Lead, coach, and develop a high-performing bakery team.

·       Drive a culture of accountability, customer service, and teamwork.

·       Conduct training on bakery standards, production processes, and food safety requirements.

·       Motivate and inspire employees to consistently deliver outstanding results.

Closing date: 28 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

BUYERS CLERK

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Job requisition id JR105862

It's fun to work in a company where people truly BELIEVE in what they're doing!

To ensure that all admin received is completed timeously and accurately. Assist with the Clothing Buyers/Planners and Stores as required on any admin and master data queries.

Minimum Requirements:

·       Matric

·       2 -3 years Clothing Retail Experience

·       Previous experience of an administrative capacity

Competencies:

·       Attention to Detail

·       Planning & Organizing

·       Controls Quality & Standards

·       Business Mindedness

·       Customer Orientation

·       Team Orientation

·       Assertiveness

·       Communication Skills

Key Responsibilities:

Sample/prototype management 

·       Ensure all fits are set up and conducted aligned to the critical path

·       Ensure that all sample documentation is managed effectively - thereby ensuring that samples of all styles are available at all times, on the correct rails

·       Manage the control of review samples

·       Request local and indirect seals timeously to ensure on time allocations and delivery to stores

Administration and record keeping  

·       Ensure that accurate records are kept of all lab dyes, print approvals for suppliers and updated on the 26 weeks

·       Ensure that buying related files including photographic record of ranges are controlled and managed.

Stakeholder Management

·       Close working relationships with suppliers including regular standstills with the team regarding outstanding queries and delivery status

In season trading

·       Assist in preparation of necessary samples and documentation for weekly departmental sales meetings.

Marketing and Online sample Management

·       Ensure that product is passed on to online team on time with all relevant information completed as requested by the online team

·       Manage the control of marketing and online samples

Article Creation and Master data management

·       Create clothing article and Pre-Pack articles from the Buyers Capture Sheet.

·       Change the Selling Price (Direct or DC) to ensure correct selling price is captured for stores.

·       Maintain Imports Data in SAP and Imports System.

·       Audit and maintain values to make sure the prices on the Source Document matches SAP.

·       Amend Article Indicators actioned on the system according to instructions from the Clothing Buyer/Planner.

·       Update article master data based on vendor/buyer/Planners requests.

·       Ensure data integrity for list/delist transactions are actioned in line with agreed SLA’s.

·       Amend the system when products change source of supply.

·       Extend articles to the DC and ensure data integrity for all DC listings.

·       Verify the Data input to ensure timeous and accurate capturing.

·       Respond and resolve all queries from business timeously.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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QUANTITY SURVEYOR

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Locations Kenilworth - Cape Town

Time type Full time

Time left to apply End Date: August 29, 2026 (12:00 MIDNIGHT)

Job requisition id JR105755

It's fun to work in a company where people truly BELIEVE in what they're doing!

To provide end-to-end commercial and cost management support to the Store Development function, with a particular focus on retail and commercial fit-outs, ensuring that store refurbishments, conversions, resizes, and new builds are delivered within approved budgets, aligned to design intent, and optimised for long-term value. The role is accountable for cost planning, procurement support, contract administration, and value engineering across the store estate, with a strong focus on cost-per-square-metre optimisation, lifecycle costing, and the standardisation of fit-out and build specifications. The role requires strong experience in retail and commercial fit-outs, including the management of costs associated with finishing trades, internal alterations, store resizes and refurbishments.

Minimum Qualifications:

·       BSc (Quantity Surveying) or equivalent

·       Professional registration (e.g., PrQS / MRICS or equivalent preferred)

Experience:

·       5–7 years’ experience as a Quantity Surveyor within the retail and commercial fit-out environment

·       Proven experience in retail, commercial, or multi-site rollout environments with a strong preference for candidates who have worked on retail fit-outs, refurbishments, and fast-paced store development delivery projects.

·       Strong experience in finishing trades, including tiling/flooring, painting, lighting, ceilings, shopfitting, and internal wall alterations.

·       Exposure to cost benchmarking, procurement, and contract administration

·       Experience working with contractors, consultants, and developers

Technical Skills:

·       Cost estimation and budgeting (conceptual to final account)

·       Tender documentation and adjudication

·       Contract management (JBCC, NEC or similar)

·       Value engineering and cost optimisation techniques

·       Lifecycle costing and maintenance cost analysis

·       Financial analysis and reporting

·       Strong Excel and cost modelling capability

·       Understanding of construction drawings and specifications

·       Strong understanding of retail fit-out construction methodologies, finishing trades, shopfitting, and internal building alterations

Behavioural Competencies:

·       Strong commercial acumen

·       Analytical and detail-oriented thinking

·       Influencing and stakeholder management

·       Decision-making under pressure

·       High level of accountability and ownership

·       Adaptability in a fast-paced retail environment

·       Effective communication (written and verbal)

·       Results-driven with a continuous improvement mindset

KEY RESPONSIBILITIES

1. Cost Planning & Budget Management

·       Develop accurate preliminary and detailed cost estimates for refurbishments, conversions, and new builds

·       Compile and manage project budgets aligned to business case requirements

·       Monitor and report on actual vs budget performance across projects

·       Ensure adherence to cost per square meter benchmarks

·       Identify cost risks and implement mitigation strategies early in the project lifecycle

·       Maintain the pricing catalogue of standard capital equipment, shopfitting, shelving and all related equipment for store fit out to ensure accurate budgeting.  

2. Scope Definition & Site Assessment

·       Collaborate with Store Design Architect and Construction Project Manager and Project Architect to define accurate project scope

·       Conduct site assessments to validate requirements, constraints, and cost implications

·       Ensure scope aligns with Next Gen store formats, brand standards, and operational requirements

·       Minimise scope creep through structured change control processes

3. Procurement & Tender Management

·       Develop and recommend procurement strategies aligned to project scale and timelines

·       Prepare Bills of Quantities (BoQs) and tender documentation

·       Evaluate contractor submissions and provide commercial adjudication reports

·       Negotiate pricing and ensure value for money

·       Support the appointment of contractors and suppliers

·       Engage with equipment and shopfitting suppliers to establish the viability of either replacing or repurposing elements as part of the fit out of the store.

4. Cost Control & Contract Administration

·       Monitor project costs throughout the lifecycle

·       Evaluate and manage variation orders and claims

·       Ensure all changes are commercially justified and approved

·       Track and report on commitments, accruals, and final costs

·       Facilitate agreement of final accounts with contractors

5. Value Engineering & Cost Optimisation

·       Drive value engineering initiatives across store formats and specifications

·       Identify and evaluate alternative materials, methods, and design solutions

·       Balance cost, quality, durability, and operational efficiency

·       Contribute to the standardisation of specifications to reduce cost variability

6. Reporting & Financial Governance

·       Compile monthly cost reports for all active projects

·       Provide insights on cost trends, risks, and savings opportunities

·       Support Finance with quarterly reviews and forecasting

·       Ensure compliance with internal financial controls and governance frameworks

·       Support Equipment, shelving and shopfitting forecasting with the equipment team and suppliers

7. Lifecycle Costing & Post-Project Review

·       Provide lifecycle cost analysis including maintenance and operational costs

·       Conduct post-project evaluations comparing budget vs actual performance

·       Identify lessons learned and improvement opportunities

·       Support Facilities Management with cost insights for ongoing maintenance

Closing Date: 28 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

BUSINESS SYSTEMS SUPPORT

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Locations Gqeberha

Time type Full time 

Time left to apply End Date: August 27, 2026 (12:00 MIDNIGHT)

Job requisition id JR105860

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary

Are you a detail-driven retail professional with a strong systems mindset and a passion for operational excellence? We’re looking for a Business System Support Specialist to play a critical role in enabling store success through hands-on technical support, data accuracy and operational guidance.

This is a high-impact role where you’ll act as the first line of support across store systems and processes, ensuring seamless operations, accurate reporting and empowered store teams.

Requirements

Minimum Requirements

·       Matric (essential)

·       1–3 years’ store systems experience essential

·       Previous experience in an administrative or support role

·       Exposure to inventory management 

·       SAP RE modules experience is essential

·       BI Analysis

Competencies

·       Good analytical and reporting capability

·       High attention to detail and commitment to accuracy

·       Effective planning and organisational skills

·       A proactive, solutions-oriented mindset

·       Strong business acumen with an understanding of retail operations

·       Excellent communication and stakeholder engagement skills

·       Ability to work collaboratively while maintaining assertiveness and accountability

Key Responsibilities

Systems & Technical Support

·       Provide telephonic and online SAP support to store users

·       Troubleshoot and resolve system-related queries efficiently

·       Act as the go-to expert for store applications and processes

In-Store Enablement & Coaching

·       Deliver on-the-ground support, coaching and guidance to store teams

·       Build capability to ensure consistent execution of systems and processes

Stock & Inventory Management

·       Support stock take preparation, execution and reporting

·       Assist with inventory-related processes including receiving, roster orders and reconciliations

·       Ensure timely resolution of inventory queries

Reporting & Data Insights

·       Generate and analyse operational reports

·       Identify trends, highlight deviations and recommend corrective actions

·       Deliver accurate, timely and actionable insights to support decision-making

Administration & Data Integrity

·       Resolve administrative queries and provide practical solutions

·       Maintain high standards of data accuracy and integrity

·       Liaise with the Data Management team to resolve data-related issues

Store Support (new and closures)

·       Assist with new store openings, ensuring systems and processes are correctly implemented from day one

·       Provide systems support during store closures

Closing Date: 27 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

CO-ORDINATOR PRODUCE

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Locations Support Office - Gauteng

Time type Full time

Job requisition id JR105548

It's fun to work in a company where people truly BELIEVE in what they're doing!

To drive the strategic growth, operational excellence, and commercial performance of the Fresh Produce category across the business. The Fresh Produce Co-Ordinator holds end-to-end accountability for category performance, leveraging data-driven insights, seasonal planning, supplier collaboration, and disciplined in-store execution to deliver superior freshness, availability, and profitability. 

Working closely with Buying, Store Operations, and Marketing, the role ensures the Fresh Produce offering meets evolving customer expectations through quality, value, and innovation. The Co-Ordinator provides strategic guidance and operational support to store teams, ensuring effective stock management, reduced shrinkage, strong visual merchandising, and optimal product availability aligned to seasonal cycles and promotional activity.

Minimum Requirements:

·       Grade 12 (essential) 

·       Diploma or Degree in Agriculture, Food Science or related field  

·       5–7 years’ experience in Fresh Produce retail, category management, or store operations. 

·       Proven experience managing margin, shrinkage, and stock management within a fresh food environment. 

·       Strong understanding of produce seasonality, grading standards, and supply chain dynamics. 

·       Knowledge of food safety legislation and fresh produce handling standards. 

Behavioural Competencies and Technical Skills

·       Strong commercial and financial acumen (margin analysis, shrinkage control, stock optimisation). 

·       Strategic thinking with a strong understanding of produce seasonality and market trends. 

·       Advanced analytical capability (Excel, SAP, Power BI, retail BI systems). 

·       Deep understanding of fresh produce handling, merchandising, and quality control. 

·       Ability to influence and drive operational improvements across multiple stores. 

·       Strong project management and execution capability. 

·       Customer-centric mindset with a passion for freshness, quality, and visual merchandising excellence. 

Category Strategy and Commercial Performance 

·       Execute a forward-thinking Fresh Produce category strategy aligned to customer demand, seasonality, and business growth objectives. 

·       Drive sales, gross margin, and category contribution through effective assortment planning, pricing architecture, and promotional optimisation. 

·       Identify new opportunities for value-added produce lines, convenience packs, and seasonal product ranges to enhance competitiveness. 

·       Monitor market trends, customer buying behaviour, and competitor activity to inform category development. 

Product Quality, Freshness and Customer Experience 

·       Champion best-in-class freshness standards across all stores to ensure superior product quality and shelf life. 

·       Oversee grading standards, handling procedures, and stock rotation practices to minimise waste and maintain quality integrity. 

·       Support development of value-added produce offerings (cut fruit, prepared vegetables, convenience packs) aligned to customer needs. 

·       Oversee training, management, and implementation of in-store processes (ISP) in the reworking and recycling of stock to enhance inventory efficiency and sustainability 

·       Enhance in-store theatre through impactful produce displays, colour blocking, and seasonal merchandising. 

·       Promote customer education around seasonality, product origin, and usage to enhance the fresh food shopping experience. 

Operational Excellence and Store Enablement 

·       Provide operational guidance to store teams on stock management, demand planning, and replenishment cycles. 

·       Implement best practice frameworks for stock rotation (FIFO), handling procedures, and storage protocols to maintain freshness. 

·       Monitor store compliance with food safety standards, hygiene requirements, and product handling procedures. 

·       Identify and address margin leakage linked to shrinkage, poor stock rotation, over-ordering, or product damage. 

·       Oversee the implementation of all Standard Operating Procedures (SOPs) across stores to support operational consistency, compliance, and efficiency. 

·       Support new store openings, store refurbishments, and fresh produce layout optimisation. 

Data Analytics and Performance Insights 

·       Analyse sales, margin, waste, and stock holding performance to identify trends, risks, and growth opportunities. 

·       Use commercial data to produce actionable insights that inform category decisions and store performance improvement. 

·       Track promotional effectiveness, seasonal activity performance, and return on investment. 

·       Develop dashboards and performance scorecards to support store accountability and highlight best practice. 

·       Monitor shrinkage and waste reporting to identify operational improvement opportunities. 

Cross-Functional Collaboration 

·       Partner with Buying and Supply Chain teams to ensure optimal product availability and efficient stock flow. 

·       Work with Marketing to plan and execute seasonal campaigns and promotional activity. 

·       Participate in product evaluations, supplier engagements, and category reviews. 

·       Act as the key liaison between Support Office and Stores for Fresh Produce execution and standards. 

Merchandising and Standards 

·       Support implementation of planograms and visual merchandising standards for the Fresh Produce department. 

·       Ensure stores maintain strong product presentation, display rotation, and signage standards. 

·       Assist with distribution of operational manuals, display guides, and merchandising standards across stores. 

·       Gather store feedback to continuously improve product assortment, displays, and operational efficiency. 

Administrative Support 

·       Assist with promotional planning and monitor execution through performance reporting. 

·       Compile sales, waste, and operational performance reports for the category team. 

Leadership Impact 

·       Mentor and coach store teams on fresh produce handling, merchandising excellence, and commercial performance. 

·       Foster a culture of accountability around freshness, availability, and waste reduction. 

·       Influence cross-functional stakeholders to deliver integrated Fresh Foods category solutions.

Closing date - 29 May 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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