NATIONAL CONSUMER COMMISSION (NCC)

CHIEF INFORMATION OFFICER: RE-ADVERTISEMENT OF A FIXED-TERM POSITION

Job Reference:  NCC02/07/2026

Nature of contract:  5- year fixed term contract (renewable based on performance)

Total Cost to Employer:  R1 317 384 – R R1 551 807 Per Annum

Centre: Groenkloof Pretoria

Purpose of the job

To develop, manage, coordinate, oversee and implement information and communication technology services

Key Responsibilities

1.   ICT Operations and Infrastructure Management 1.1.Coordinate the NCC computer requirements and liaise with the administrator with a view to implement 1.2 Coordinate all the LANs and WANs for the NCC e.g database, server environment and desk top support. 1.3 Provide technical infrastructure  1.4 Provide guidance on the development of systems 1.5 Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 1.6. Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs.

2. Stakeholder Engagement and Vendor Management Ensure maintenance contracts are timeously renewed Collaborate with internal stakeholders to identify technology needs, gather requirements, and drive ICT initiatives that enhance organizational effectiveness. Manage vendor relationships, including negotiating contracts and monitoring service delivery for ICT projects, hardware, software, and services.

3. Coordinate the procurement requirements for information technology for the NCC Coordinate  the acquisition of all IT systems for the NCC including Data Bases, Servers and Desktop  Environment. Coordinate  the appropriate and equitable deployment of information technology within the NCC 3.3  Check and recommend requisitions and payments of service

4.  Develop, monitor and evaluate norms  and standards for the NCC Collate all the required information with regard to the development of norms and standards. Provide assistance in assessment of the NCC needs based on the information collated and draft norms and standards. Maintain the standards and provide assistance  as and when required Monitor and evaluate the effectiveness of all  norms and standards

5. Provide strategic direction for the Component and ensure development of effective I.T systems, compliance and, norms and standards Strategically direct the development and implementation of strategies, policies, protocols, norms and standards for the  I.T systems, Direct research of best practice, impact assessments and benchmarks. Ensure mechanisms in place to monitor the Component’s outputs Direct policy and strategic inputs for Component on the basis of the information and advice requirements of the NCC, SITA  and other stakeholders 5.5   Direct the allocation of resources for programmes deliverables and monitor all aspects

6.  Manage application system changes:

6.1  Manage impact assessments, prioritisation and Authorisation 6.2  Manage emergency changes 6.3  Manage change status tracking and reporting 6.4  Oversee change closure and documentation 6.5  ICT Operations and Infrastructure Management 6.6  Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 6.7  Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs.

7.   Ensure security of information 7.1 Install Security back up of information 7.2 Ensure business continuity 7.3 Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 7.4 Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks.

8.   Risk Management 8.1 Identify risk areas, and implement mechanisms and processes to mitigate possible risks 8.2 Report monthly on progress made with risk mitigation 8.3 Handle cases as per relevant policy directives and best practices 8.4 Implement and maintain a disaster recovery and business continuity plan, ensuring quick recovery in case of cyber-attacks or other disruptions. 8.5 Regularly assess ICT risks, implementing controls to mitigate identified risks.

9.   Stakeholder Management 9.1 Liaise with relative role players in the ICT environment

10. Opt-out Register Implementation and Management  10.1 Oversee the development, deployment, and operational management of the Opt-out register, ensuring it meets regulatory  requirements and is accessible, secure, and user-friendly. 10.2  Establish policies and procedures for the ongoing management, security, and performance monitoring of the Opt-out  register.

11.    Cybersecurity and Compliance 11.1  Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 11.2  Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks.

Minimum Qualifications: Postgraduate Qualification with a minimum of 3-year qualification in Information Technology, Computer Sciences, Electronic Engineering and drivers licence.

Minimum Experience : 6 Years managerial experience in an ICT environment

Training: Computer Literacy: MS Office Package,

Apply by submitting cover letter and curriculum vitae quoting the relevant reference number to the following email address: Recruitment@thencc.org.za.

N.B ONLY APPLICATIONS RECEIVED THROUGH THIS EMAIL ADDRESS WILL BE CONSIDERED.

Do not attach qualifications during your application. Certified copies of qualifications (and matric), certificates, Drivers licence and ID (or other supporting documents) will only be requested from shortlisted candidates who will be invited for interviews.

For enquiries regarding the advertisement post, please contact 012 065 2006

Failure to follow the above instructions will lead to the application being disqualified.

• The successful candidate will be subjected to personnel suitability checks, criminal record, qualification and employment reference checks
• It is the responsibility of the applicants with foreign qualifications to ensure that their qualifications are verified by SAQA
• Preference will be given to suitably qualified applicants in line with the Employment Equity Plan and targets of the organization.

CLOSING DATE: 24 JULY 2026. 

APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE CONSIDERED.

SENIOR MANAGER: FINANCE AND SUPPLY CHAIN MANAGEMENT

Job Reference:  NCC01/06/2026

Total Cost to Employer:  R1 317 384 (All Inclusive Remuneration Package per annum)

Centre:  Groenkloof Pretoria

Purpose of the job

To  support the Commission in the execution of its function in terms of the PFMA and Treasury Regulations and to manage financial/ supply chain/ facilities/ securities functions of the Commission to ensure effective and efficient financial management .

KEY RESPONSIBILITIES

Establish, manage and maintain appropriate systems (analytical tools, information systems and models or projections of cost behaviour) and policies to ensure effective and efficient management of  resources.  Strategically direct the development and implementation of financial strategies, policies, standard operating procedures, protocols, and norms and standards. 1.2 Direct the research of best practices, impact assessments and benchmarks in respect of finance related services. 1.3 Ensure that mechanisms and processes are to monitor and delivers on the outputs of the unit. 1.4 Direct policy and strategic inputs as per information, advice and compliance requirements of the NCC and other stakeholders. 1.5 Direct and monitor the allocation of resources for programme deliverables.

2.  Provide effective financial management and accounting services 2.1   Manage all the financial transactions and processes of the NCC 2.2 Administer payments for creditors, payments and claims i.r.o. travel and subsistence, and payroll administration  Manage the rendering of banking services. Ensure and provide budget and expenditure control on the financial system and other related systems. Perform system controller functions in respect of the accounting system (ACCPAC), inclusive of the approval and monitoring of user profiles and system upgrades. Manage all financial transactions of the NCC.

3 Manage the  facilitation of the Supply Chain processes 3.1 Provide advice and support to divisions on processes and procedures to be followed regarding the procurement of goods and services. 3.2 Ensure the compilation of Bid Specifications and the development of Terms of Reference for bids to be advertised for goods or services to be procured. 3.3 Ensure that documentation received comply with all necessary legislation, regulations and directives and advise divisions accordingly. 3.4 Manage the turnaround times of documents received 3.5. Ensure the management of contracts awarded through record keeping, and communicating to the divisions the contract periods, contract amounts and expenditure incurred. 3.6  Ensure the asset management takes place according to relevant policy directives and best practices  Ensure the efficient and effective management of inventory

4.    Develop and review Business Processes of the Unit 4.1 Design internal work processes and internal controls to improve on compliance requirements and customer service levels 4.2. Review internal business processes and internal controls on an annual basis.

5.   Manage the budget and Financial reporting processes of the NCC 5.1  Ensure the compilation, management and timeous submission on budget of the NCC in line with the PFMA, Treasury Regulations and budget processes, being the Medium terms expenditure Framework (MTEF), the Estimates of National Expenditure (ENE) and the adjustments estimate 5.2 Render revenue and expenditure control services, and the monthly monitoring and analysis of spending trends 5.3  Advise and make recommendations to the executive management on expenditure and revenue trends, and amend cash flow projections accordingly.  Prepare and submit applications for the prioritisation and allocation of the available budget amongst spending items. Ensure the compilation, management and timeous submission of financial reports such as the Annual Financial Statements (AFS) quarterly and monthly budget and spending reports, inclusive of trends and variance analyses.

6.    Risk Management 6.1. Identify risk areas, and implement mechanisms and processes to mitigate possible risks 6.2. Report monthly on progress made with risk mitigation 6.3. Ensure the recording and monthly updating and review of register on losses, irregular and fruitless expenditure. 6.4. Handle cases as per relevant policy directives and best practices 6.5. Respond to all queries from various stakeholders such as auditors, the Department of Trade and Industry and Competition, National Treasury and SARS.

7.   Stakeholder Management 7.1 Liaise with relative role players in the financial environment regarding transverse financial implications, such as Treasury workshops, accounting standards issued by the Accounting standards board (ASB), and policy directives.

Minimum Qualifications: Honours Degree in Accounting or equivalent related qualifications and EB driver’s licence.

Minimum Experience: 6  years Financial Management experience in Private or  Public Sector

Training: Computer Literacy ( MS Office Package) Financial  Regulatory Framework,  and Project Management

Apply by submitting cover letter and curriculum vitae (with details of qualifications and experience with period) quoting the relevant reference number to the following email address: Recruitment@thencc.org.za. N.B ONLY APPLICATIONS RECEIVED THROUGH THIS EMAIL ADDRESS WILL BE CONSIDERED.

Do not attach qualifications during your application. Certified copies of qualifications (and matric), certificates, and ID ( or other supporting documents ) will only be requested from shortlisted candidates who will be invited for interviews.

For enquiries regarding the advertisement post, please contact 012 065 2006

Failure to follow the above instructions will lead to the application being disqualified.

• The successful candidate will be subjected to personnel suitability checks, criminal records, qualification and employment reference checks,
• It is the responsibility of the applicants with foreign qualifications to ensure that their qualifications are verified by SAQA
• The NCC is committed to Employment Equity practices, preference will be given to members of the underrepresented groups to achieve the objectives of Employment Equity (Qualifying Whites, Indians, Coloured and People with Disability are encouraged to make applications)

CLOSING DATE: 24 JULY 2026. 

APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE CONSIDERED.

INVITATION FOR INDEPENDENT CHAIRPERSON AND TO SERVE ON THE RISK MANAGEMENT COMMITTEE OF THE NATIONAL CONSUMER COMMISSION

REF: NCC (NCC01/07/2026)

The National Consumer Commission (NCC), established in terms of the Consumer Protection Act 68 of 2008 (CPA), hereby invites applications from suitably qualified persons to serve as an Independent Chairperson of its Risk Management Committee.

The applicants should have sufficient qualifications, knowledge and extensive experience to serve on the Risk Management Committee of the NCC.

The ideal candidate should possess (at a minimum) the following qualifications:

Academic Qualifications

• A minimum of a Bachelor’s Degree and a Post-Graduate qualification in Auditing or Risk Management.
• A Master’s qualification will be advantageous.

Professional Memberships

• Must have one of the following:
• CRM (Prac); CRM (Prof); CRISC; CIA; CRMA and CA (SA) / Professional Accountant.

Experience: – Candidates should have 10 years of senior management experience in Governance, Risk Management and Internal Control environment as a minimum.

Experience as a member of the Governance Committees is a requirement.  

An understanding of the Consumer Protection Act 68 of 2008 will be an added advantage.

Term of office and remuneration: The appointment will be for a period of three years. The Accounting Authority of the NCC may consider renewal for a further period of three years depending on performance and operational requirements. The appointment will be reviewed annually based on performance. The compensation of the Independent Chairperson of the Risk Management Committee will be based on the NCC’s policy on remuneration of members of Governance Committees. There shall be no remuneration if the appointed is in the employment of the organ of state.  There is a minimum of 4 ordinary meetings held per financial year. The Chairperson of RMC is also expected to attend the Audit and Risk Committee meetings.

Eligibility: To be eligible for appointment or designation as Chairperson of the Risk Management Committee, the applicant must not:

• Be an office bearer of any political party, movement, organization or body of a partisan political nature, personally or through a spouse, partner or associate – (i) acquires a direct or indirect financial interest in a supplier of the NCC; or (ii) has or acquires an interest in a business or enterprise, which may conflict or interfere with proper performance of the duties of a member of the Committee.
• Be an un-rehabilitated insolvent or become insolvent;
• Be or have been removed from an office of trust on account of misconduct in respect of fraud or the misappropriation of money;
• Be subject to an order of a competent Court holding that person to be mentally unfit or disordered;
• Have been within the previous 10 (ten) years, convicted in the Republic of South Africa or elsewhere of theft, fraud, forgery or uttering a forged document, perjury, an offence under the Financial Intelligence Sector Act, 2001 (Act 38 of 2001), or an offence involving dishonesty; or
• Have been convicted of any other offence committed after section 35 of the Constitution of the Republic of South Africa, 1993 (Act 200 of 1993), took effect, and sentenced to imprisonment without the option of a fine.

Duties

The Chairperson will amongst other duties perform the following:

• Provide oversight on the review and monitoring the implementation of risk management framework, policy, charter and strategy within the NCC
• Provide guidance on integration of risk management into planning, monitoring and reporting processes.
• Provide advice / guidance on setting risk appetite and review risk appetite, tolerance levels, and anti-fraud measures.
• Lead the Committee in conducting its activities in terms of the Public Sector Risk Management Framework, PFMA, Risk Committee Charter and King IV Report on Corporate Governance.
• Provide quarterly reports to the Audit & Risk Committee on the state of risk management, together with aspects requiring improvement accompanied by the Risk Management Committee’s recommendations to address such issues.
• Perform any other duties of the Risk Management Committee as specified in the Terms of Reference (Risk Committee Charter).

Interested applicants must submit a covering letter, curriculum vitae and proof of qualifications / experience and contact details of three referees. It is the applicant’s responsibility to have foreign qualifications verified by the South African Qualifications Authority. Background verification, qualification checks, criminal record and citizenship checks will be conducted on recommended candidates.

NB. Please send your application, quoting the relevant reference number, to the Senior Manager: Human Resources, P.O Box 36628, Menlo Park, 0101, or alternatively you can email to recruitment@thencc.org.za. For enquiries regarding the advertisement post, please contact Ms Lebajoa at 012 065 2044 or Mr Makhuvha at 012 065 2006

Closing date is 24 July 2026, no application will be considered after the closing date

The NCC reserves the right not to fill this vacancy