- Published on
A job opportunity exists for the right candidate in Sandton
SHIFT LEAD - BRYANSTON DT
Employment Type: Permanent
Reference No: 1000225
Sandton
Employment Equity
Historically disadvantaged South Africans will be given preference.
Nando's shall apply the affirmative action principals as set out in the Employment Equity Policy.
Requirements
· Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family.
· Matric, at least 2-3 years restaurant management experience
· Experience in Microsoft office
· Attention to detail and accuracy Ability to manage a group of people
· Excellent communication skills Excellent knowledge of restaurant operations
· Preferred: Applicants who have more than 3 years restaurant management experience.
Financial Management
· To ensure correct and effective financial administration according to Nando’s policies & procedures daily.
· To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
· To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily. To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).
Operational Management
· To ensure efficient stock control management for the restaurant daily.
· To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance, Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
· To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
· To communicate and ensure compliance with the Nando’s operational standards and operating requirements.
People Management
· To assist in developing and monitoring rostering every week to ensure sufficient people capacity to meet the business requirements. To ensure adherence to opening and closing procedures.
· To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
· To complete and check the attendance register.
· To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
· To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
· To assist in ensuring that all staff are signed off on the relevant training material and procedures on an ongoing basis.
Marketing Management
· To assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
· To respond to customer complaints by Nando’s policies and procedures.
· To assist in developing the corrective action plan and facilitating actions necessary to improve the results of the mystery shopper report.
· To assist with the execution of the local marketing plan to promote sales and increase the customer base.
· To fulfil the responsibilities of the Restaurant Manager in his/her absence.
PLEASE NOTE
- Closing date: 2026/07/14