JOBURG CITY THEATRES (JCT)

PERMANENT POSITION

HOSPITALITY MANAGER

The Joburg City Theatres (JCT), an entity of the City of Johannesburg that stimulates and operates Joburg Theatre, Roodepoort Theatre and Soweto Theatre to provide the integrated management of theatre is seeking a skilled and experienced Hospitality Manager to join the JCT team.

Department : Hospitality and Catering

Designation : Hospitality Manager

Vacancy Reference : Ref No: HM//07/2026

Remuneration : R36,708.24 (Basic Salary, excluding Benefits)

Location : 163 Civic Boulevard, Braamfontein, Johannesburg

Minimum requirements

• Grade 12

• National Diploma (NQF 6) in hospitality management or related field.

• A minimum 5 years’ relevant experience in the hospitality industry.

• At least two (2) years of the required experience must be at a managerial role.

• Experience in managing staff, budgets, stock, and customer service.

• Computer literacy (MS Office and hospitality systems).

• Knowledge of South African labour legislation and health and safety regulations.

• Excellent communication, leadership and problem-solving skills.

Primary function

Hospitality Manager is responsible for delivering exceptional guest experience, managing daily operations and driving business growth within Joburg City Theatres. Responsible for the coordination of all functions, conventions and any other events including liaising with all clients, ascertaining their requirements and coordinating these needs to ensure the successful execution of the function

Key Performance Areas:

• Supervise and manage administration staff on all client visits and enquires, ensuring that all client files are up to date

• Communicate on a regular basis with all new clients after the contracts have been opened to ensure client satisfaction is maintained from start to end

• Lead and manage all client site visits, and empower new clients to book functions and rooms in Joburg City theatres

• Manage the sales targets daily and report on sales targets achieved weekly

• Plan and co-ordinate all events and functions with front of house staff

• Supervise the service standards from start to end of event or function

• Manage and co-ordinate all line staff during events

• Conduct site inspections with the client on the various facilities available, advising and discussing the merits of the various options

• Manage the companies function planner schedule ensuring that there are no double bookings and to communicate this regularly with all management

• Supervise and assist at any special functions, should the function warrant this, which may also sometimes be out of normal working hours

• Ensure that all events within Joburg Theatre complex & outdoor events run smoothly & are of high standard

• Manage all revenue received, ensuring that all daily revenue is wrung up on the companies Point of sale system

• Provide weekly client visit reports to senior management

• Supervise the weekly forecasts of all venue and rooms availability

• Manage all outstanding monies owed through events and functions

• Manage an updated client database and constantly update whenever any new client visits

• Maintain good guest, PCO’s and client relations

Leading Competencies:

• Ability to relate and work with people;

• Ability to work in teams and individually;

• Ability to think strategically and make decisions.

• Ability to think creatively and synoptically.

• Decision making skills.

• Must be able to work extended hours

• Leadership, results driven, and financial management

Core Competencies

• Customer Service Excellence

• Leadership and people management

• Operations Management

• Communication Skills

• Health, Safety and Regulatory Compliance

• Problem Solving and Decision Making

Interested applicants are requested to send their cover letter, detailed CV, recently certified copies of their qualifications and the Identity documents not longer than three months, quoting the relevant reference number, Calvin Mazanga to email address mentioned below:

Email Address: calvin@mjvrecruitment.co.za

ENQUIRIES:

Contact Person : Calvin Mazanga

Tel no. : 011 410 9477

CLOSING DATE : 24 JULY 2026

NOTE:

• JCT offers a market-related salary based on qualifications and experience.

• JCT offers a market-related salary based on qualifications and experience.

• JCT is an equal opportunity employer. Preference will be given to candidates who will promote representativity in line with JCT's Employment Equity targets.

• By submitting your application for a position at Joburg City Theatres, you are consenting that the personal information submitted as part of your application may be used for the purposes of the recruitment and selection and related process. In terms of the Recruitment and Selection Policy of Joburg City Theatres, you hereby consent to the following risk checks should your application be shortlisted:

➢ Qualification verification

➢ Criminal background check

➢ Employment history verification

➢ Identity Validation

• Foreign qualifications must be evaluated by SAQA, and the evaluation results must be attached to the application.

• If you do not hear from us within 30 days of the closing date, please consider your application unsuccessful. JCT reserves the right not to make an appointment or to re-advertise the position.

PERMANENT POSITION

SENIOR MANAGER: PROGRAMMING

The Joburg City Theatres (JCT), an entity of the City of Johannesburg that stimulates and operates Joburg Theatre, Roodepoort Theatre and Soweto Theatre to provide the integrated management of theatre is seeking a skilled and experienced Senior Manager Programming to join the JCT team.

Department : Client Services - Soweto Theatre

Designation : Senior Manager: Programming

Vacancy Reference : Ref No: SMP/ST/07/2026

Remuneration : R58,324.06 (Basic Salary, excluding Benefits)

Location : 2601 Bolani Rd, Jabulani, Soweto

Minimum requirements

• Bachelor's degree (NQF Level 7) in Performing Arts, Arts Management, Theatre Production, Business Management or a related field.

• Minimum of 8 years’ experience in theatre production, arts programming, performing arts management or event management in the entertainment industry, including 5 years in a middle-management role.

• Proven experience in production planning, budgeting, project management, contract administration and stakeholder engagement.

• Sound knowledge of the South African performing arts sector, audience development, commercial programming or event management in the entertainment industry.

• Strong leadership, financial management, communication and relationship management skills, with proficiency in Microsoft Office and project management systems.

Primary Function

The Senior Manager: Programming is responsible for leading the planning, development, implementation and delivery of Soweto Theatre’s artistic programme in support of the Joburg City Theatres’ strategic, artistic and commercial objectives. The role oversees the full production lifecycle, from programme development and budgeting to production delivery and post-production evaluation, while ensuring compliance with the applicable legislative framework, governance requirements and organisational policies.

Key Performance Areas:

• Develop and implement an annual artistic and programming plan aligned to the organisational Strategy, Business Plan and Artistic Policy.

• Identify, evaluate, and manage a diverse programme of productions, festivals, touring productions, and special events that support audience development, transformation, and revenue growth.

• Lead the planning, coordination and delivery of theatre productions from concept to closing, ensuring quality, budget and schedule compliance.

• Develop and monitor production budgets, financial forecasts and revenue performance, implementing corrective action where required.

• Coordinate production schedules, creative teams, artists, technical departments and operational stakeholders to ensure seamless programme delivery.

• Oversee the acquisition of production rights, licensing and contractual processes in accordance with organisational policies and delegated authority.

• Work closely with Marketing to develop ticket pricing recommendations, audience development initiatives and promotional campaigns that maximise attendance and revenue.

• Monitor ticket sales, production performance and audience trends, using data and market insights to inform programming decisions.

• Build and maintain strategic relationships with producers, artists, promoters, funding partners and industry stakeholders to expand programming opportunities.

• Manage Performing Arts Residencies, developmental programmes and strategic partnerships that support talent development and the growth of the performing arts sector.

• Ensure compliance with the Municipal Finance Management Act (MFMA), Supply Chain Management policies, labour legislation, health and safety requirements, copyright legislation and all organisational governance frameworks.

• Prepare management reports, evaluate programme performance and recommend continuous improvements to enhance artistic excellence, operational efficiency and financial sustainability.

• Stay abreast of local and international performing arts trends and identify innovative opportunities that strengthen Soweto Theatre’s position as a leading performing arts institution.

Leading Competencies

• Visionary leadership - Develops and implements a compelling artistic and programming vision aligned with organisational strategy.

• Innovation and creativity - Identifies new programming opportunities, introduces innovative concepts, and responds to changing audience preferences.

• Strategic partnership management - Builds and maintains relationships with artists, producers, sponsors, government departments, and other stakeholders.

• Change leadership - Leads organisational and programme changes effectively while managing stakeholder expectations.

• Talent development and coaching - Develops, mentors, and empowers staff to achieve high performance.

• Commercial and business acumen - Balances artistic excellence with financial sustainability and revenue generation.

• Negotiation and influencing - Successfully negotiates with artists, promoters, sponsors, and strategic partners.

• Risk management- Identifies and mitigates operational, financial, legal, and reputational risks associated with programming.

• Performance management - Sets measurable objectives, monitors performance, and ensures delivery against organisational targets.

• Stakeholder engagement - Represents the organisation professionally and fosters strong relationships with internal and external stakeholders.

Core Competencies

• Strategic thinking and planning

• Leadership and people management

• Communication and interpersonal skills

• Customer and stakeholder focus

• Financial management and budget control

• Project and programme management

• Problem-solving and decision-making

• Planning and organising

• Governance, ethics and integrity

• Results orientation and accountability

Interested persons are requested to send their cover letter, detailed CV, recently certified copies of their qualifications and the Identity documents not longer than three months, quoting the relevant reference number, to Mxolosi Makhasana at the email address mentioned below:

Email: career3@mogalesol.co.za

ENQUIRIES:

Contact Person : Mxolosi Makhasana

Tel.no : 011 791 0905

CLOSING DATE : 24 JULY 2026

PEASE NOTE:

• JCT offers a market-related salary based on qualifications and experience.

• JCT is an equal opportunity employer. Preference will be given to candidates who will promote representativity in line with JCT's Employment Equity targets.

• By submitting your application for a position at Joburg City Theatres, you are consenting that the personal information submitted as part of your application may be used for the purposes of the recruitment and selection and related process. In terms of the Recruitment and Selection Policy of Joburg City Theatres, you hereby consent to the following risk checks should your application be shortlisted:

➢ Qualification verification

➢ Criminal background check

➢ Employment history verification

➢ Identity Validation

• Foreign qualifications must be evaluated by SAQA, and the evaluation results must be attached to the application.

• If you do not hear from us within 30 days of the closing date, please consider your application unsuccessful. JCT reserves the right not to make an appointment or to re-advertise the position.