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INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA (ICASA)

 

 

 

LIAISON OFFICER

JOB LEVEL: C2

SALARY: Total Annual Package (CTC) – R 619,091.00

LOCATION: ICASA (Regional Office – North West)

POSITION STATUS: Permanent

 

Purpose of the job                                                                      

To provide information and raise awareness on the role and function of ICASA, published regulations with consumer impact, regulatory projects, and developments within the organization and the industry to all stakeholders, including the public.

 

Key Outputs: The successful candidate will report to the Regional Manager: North West and their responsibilities will include: ● Proactively planning advocacy programmes with little supervision in accordance with the business plan or as required ● Identifying risks that may affect the implementation of advocacy programmes in the province and providing mitigation ● Liaising with stakeholders such as regulatory bodies, government departments, ICASA licensees and communications state owned entities to form partnerships and synergizing in the implementation of advocacy programmes ● Lobbying support of municipalities, traditional leaders and other relevant bodies in the provinces when organizing campaigns, outreaches and other projects by the Authority ● Proactively planning the logistics, programmes and success of all advocacy events within the province ● Preparation, structuring and sharing relevant and applicable information with broader communities, including any implemented regulations and regulatory developments within the Authority with a consumer element ● Staying abreast of current developments and trends in all relevant technical and professional areas to deliver accurate information to the public; and promoting the ICASA brand and image.

 

Qualifications and Experience: ● National Diploma (NQF Level 6) OR A Degree or an Advanced Diploma (NQF Level 7) in; Communication / Public Relations / ICT / Business or Public Administration / Law ● Two (2) or more years related working experience (In stakeholder relations, customer service, regulatory affairs or public sector engagement )  ● Experience within the ICT, postal or regulatory environments will be an added advantage ● Non-endorsed driver’s license. 

 

Key Competencies and Attributes: ● Results driven ● Attention to detail ● Ability to work and make decisions under pressure ● Excellent interpersonal skills ● Resilience and influential ● Tactful ● Diplomatic ● Knowledge of spoken indigenous languages in the province allocated  ● High stress tolerance ● Perseverance/tenacity ● Adaptability ● Attention to detail ●Strategic and/or lateral thinking ● Good time management ● Excellent written and verbal communicator ● Excellent public relations skills ● Ability to initiate projects, meetings and media interviews ● Ability to build and maintain stakeholder relationships ● Ability to plan, organize and implement advocacy with limited supervision ● Ability to engage with  stakeholders  and communities on regulatory matters ● Ability to provide correct and up to date information to queries on regulatory matters raised during stakeholder and/or community engagements ● Ability and willingness to go the extra mile when implementing advocacy programmes ● Ability and willingness to work extended hours ● Travel extensively ● Computer literacy



Closing Date: 14 July 2026

 

APPLICATIONS FOR THIS POSITION MUST BE SUBMITTED VIA https://www.icasa.org.za/pages/careers

 

Any enquiries regarding this position should be directed to careers@icasa.org.za

 

NB: The email addresses provided above should be used for enquiries only.

 

Applications sent by email will NOT be considered.

 

FOR EASY ACCESS TO THE SYSTEM DURING THE APPLICATION PROCESS, CANDIDATES ARE ENCOURAGED TO USE A LAPTOP OR A DESKTOP ON CHROME OR MICROSOFT EDGE WEB BROWSERS

 

ICASA is committed to the achievement and maintenance of diversity and equity in employment. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation as outlined within the Employment Equity Plan of ICASA.

  • Only candidates who meet the requirements should apply.
  • Applications received after the closing date will not be considered.
  • It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
  • It is also the responsibility of the applicant to obtain evaluation and certification of any Recognition for Prior Learning (RPL).
  • If you do not hear from us within three (3) months of the closing date, please regard your application as unsuccessful.
  • ICASA actively pursues the sourcing of persons with disabilities.
  • ICASA is an equal opportunity employer
  • ICASA reserves the right not to make an appointment.
  • Appointment is subject to getting a positive security clearance, verification of the applicant’s documents (qualifications), and reference checks.
  • Correspondence will be entered into with shortlisted candidates only.
  • CVs from Recruitment Agencies will not be accepted.

  

Department: Regions & Consumer Affairs

 

PLEASE APPLY HERE

 

 

 

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