DEPARTMENT OF TOURISM 

The Department of Tourism is an equal opportunity, affirmative action employer. It is our intention to promote representativeness (race, gender and disability) in the Department through the filling of these posts. 

APPLICATIONS : Applications, quoting the relevant reference number, must be forwarded to the attention of Chief Director: HR Management and Development at Department of Tourism, Private Bag X424, Pretoria, 0001, or hand delivered at Tourism House, 17 Trevenna Road, Sunnyside, Pretoria, or by email as provided. 

CLOSING DATE : 18 September 2026 by 16:30 (Late applications will not be considered) 

NOTE : Application must include a Z83 form and CV only. The electronic application must be in PDF format and made up of a single document file. Indicate the correct job title and the reference number of the post on the subject line of your email. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled, and signed by the applicant as instructed below. Failure to fully complete, initial, and sign the Z83 form will lead to the disqualification of the application during the selection process. All fields of Section A, B, C, and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83, it is acceptable for applicants to refer to their CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered, and the declaration signed. Only an updated comprehensive CV (with detailed previous experience, if any) and a completed and signed new Z83 application form are required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview, following the communication from Human Resources, and such qualifications (s) and other related documents (s) will be in line with the requirements of the advert. Applicants in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualifications Authority (SAQA) (only when shortlisted). Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late, will not be considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Candidates will further be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification, and employment verification). Some of the interviewed candidates for Senior Management level vacancies may be subjected to a 2-day competency assessment that will test generic competencies. Appointment validity will be conditional to signing of the employment contract, performance agreement, and annual financial disclosure, and must attain a security clearance (vetting) applicable to the post. The Department reserves the right not to make an appointment. You are consenting to the Department of Tourism processing your personal information, subject to POPIA, by applying for this post. 

ERRATUM: Kindly note that the following post that was advertised in Public Service Vacancy Circular 12 dated 10 April 2026 is withdrawn: Deputy Director: Tourism BBBEE Codes with Ref No: DT 21/2026. Kindly note that the following post that was advertised in Public Service Vacancy Circular 18 dated 29 May 2026 is withdrawn: Deputy Director: BBBEE Liaison Council Admin with Ref No: DT 34/2026. 

OTHER POSTS

DEPUTY DIRECTOR: TOURISM COMPLAINTS MANAGEMENT REF NO: DT 55/2026 

SALARY : R1 101 468 per annum (Level 12), (all-inclusive remuneration package consisting of a basic salary, the State’s contribution to the Government Employees Pension Fund and a flexible portion that may be structured according to the MMS dispensation) 

CENTRE : Pretoria 

REQUIREMENTS : A recognised NQF Level 7 qualification in Public Administration, Tourism Management or relevant qualification. 5 years’ experience in the field of consumer complaints of which 3 years must be at a supervisory level. Legal Background and Management Experience. Knowledge of Tourism, legislations and authorities pertaining to consumer complaints, labour and financial legislation, stakeholders and intergovernmental relations, understanding of government policies. Skills: Strategy development and analysis, Research, Project implementation evaluation and reporting, inter-governmental relations, coordination, change management, communication, client orientation, people management, negotiation. A valid driver’s license (Persons with disabilities that prevent them from driving will still be considered). 

DUTIES : In order to develop and implement a well-managed tourism complaints management system for mediation of tourism complaints, the successful candidate will be responsible for: Management of the mediation of tourism complaints. Establish and maintain a mechanism to receive and document all tourism complaints and referrals. Establish and maintain a working modus operandi with relevant authorities and codes of practices. Compile and generate quarterly tourism complaints reports highlighting statistical trends and patterns. Coordinate all policy matters pertaining to tourism complaints in collaboration with Legal Services where relevant and monitor the outcomes. Identify government interventions, norms and standards, guidelines, codes of practice, international best practice and regulations for consideration and implementation. Co-ordinate and monitor complaints outcomes. Accreditation of schemes or arrangements to resolve tourism complaints. Project and People Management. 

ENQUIRIES : Mr T Koena Tel No: (012) 444 6154 

APPLICATIONS : Email Application: Recruitment5526@tourism.gov.za

NOTE : EE Requirements: Coloured Male and White Male candidates as well as Youth and People with Disabilities are encouraged to apply. 

DOMESTIC TOURISM FACILITATION OFFICER REF NO: DT 56/2026 

SALARY : R413 001 per annum 

CENTRE : Pretoria 

REQUIREMENTS : A recognised NQF 6 qualification Tourism Management or Social Studies. Three (3) years of relevant experience in a related environment. Knowledge of domestic tourism environment. Understanding of Social Tourism as a tourism concept; Tourism and related industry policies e.g. Domestic Tourism Growth Strategy, Social Tourism as tourism concept and guidelines; Public sector governance instruments. Supply Chain/procurement policies. Inter-Governmental Relations. Strategic partners in Social Tourism. Project/event management. Strong networking and stakeholder management. Professional presentation skills. Report writing. Database management. Desktop research. Communication skills. A valid driver’s licence (Persons with disabilities that prevent them from driving will still be considered). 

DUTIES : The successful candidate will be responsible for administering the development and implementation of action plans to support strategy implementation, aligned to national objective; Coordinating the alignment of Domestic Tourism strategies and tourism sectoral strategies; Assisting in identifying the implementation mechanisms of tourism sector strategies; Developing progress reports on the implementation of tourism strategies; Assisting in the facilitation of impact assessment and reporting; Conducting and facilitate impact assessment workshops; Contributing to the implementation of the Domestic Tourism Growth Strategy to track and advise on the line implications; Facilitating continuous reporting on the progress of Social Tourism growth programme; Conducting Social partners Stakeholder Engagements; Participating in the implementation of the Departments Stakeholder Relations management Strategy for the public and private sector; Facilitating the development of a comprehensive and reliable stakeholder contact management system for the Department; Conducting stakeholder engagements; Facilitating the development and maintenance of a stakeholder database for the Department; Providing administrative support in the establishment of strategic partnerships to support and promote Social Tourism initiatives; Participating in the identification of relevant sector Departments for coordination in support of Social Tourism; Facilitating the schedule of external stakeholders’ activities including relevant stakeholder fora, meetings, event and conferences to ensure participation of the identified partners; Contributing to the drafting of a stakeholder consultation framework with regards to Social Tourism development interventions; Administering the implementation of interventions to improve access to tourism experiences and information for people from designated groups i.e. Senior Citizens, the indigent, Women and Youth; Conducting the dissemination of tourism information to the public including the relevant policies and regulatory frameworks; Updating the tourism information database to validate the information provided to the public ; Follow up on requests for information to ensure satisfactory response; The rendering of general secretariat and logistical support services; Arranging and provide secretariate support to management and other meetings in the branch; Taking note during specific senior management and related meetings; Compiling and submit minutes and agendas; Reporting on the progress of implementation and on projects. 

ENQUIRIES : Ms N Mthembu Tel No: (012) 444 6536 

APPLICATIONS : Email Application: Recruitment5626@tourism.gov.za

NOTE : Short-listed candidates will be subjected to screening and security vetting to determine the suitability of a person for employment EE Requirements: Coloured Male and White Male candidates as well as Youth and People with Disabilities are encouraged to apply.