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COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
CREDIT CONTROLLER
Centurion
Job Reference Number: 00944
Department: Accounts Receivables
Business Unit:
Industry: Banking/Finance And Investment
Job Type: Permanent
Positions Available: 1
Salary: R553 358,54 - R583 793,26
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- To follow up on outstanding debt to ensure that it is collected timeously.
- To develop and implement policies and procedures for the environment to ensure compliance.
- To escalate outstanding debt to improve the collectability of debt.
- To process debt, write off and debt impairment to ensure that the debtor's book is collectable.
- To provide an effective service in respect of debt and cash flow management.
- To provide input into the reporting process to ensure that stakeholders have complete, accurate and timely information for decision making purposes.
Job Requirements
- Bachelor of Commerce and / or equivalent qualification in Finance or Debt Collection.
- 2-3 years relevant experience.
Knowledge:
- Good knowledge of Generally Recognised Accounting Practice (GRAP) and other financial and accounting principles
- Understanding of relevant legislation, including PFMA and Treasury regulations.
- Implementation of internal controls
- Business & System processes
- Ability to make an informed decision.
- Ability to draft OLA’s, policies and procedures
- OLA management; and
- Knowledge of Customer Services
Skills and Competencies:
- Analytical
- Meticulous
- Good communication skills
- Customer Service
- Problem solving
- Writing skills
- Integrity
- Numerical intellect
- Interpersonal skills
- Microsoft Office
Closing Date: 25 September 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
BUSINESS ANALYST
Centurion
Job Reference Number: 00940
Department: Business Applications
Business Unit:
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: R737 490,89 - R774 365,44
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- Manage team/s to ensure effective and efficient operations and that all the resources are utilised optimally. This must be done in accordance with CSOS Policy Framework.
- Manage, develop and implement Architectural and Governance mechanisms for the Requirements Analysis and Design section to improve interoperability of government systems and quality of services and deliverables.
- Manage business analysis and design projects spanning multiple environments to ensure that it is successfully delivered.
- Manage and develop business analysis and design work packages for integrated software components, taking into consideration CSOS’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government.
- Manage and model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
- Manage and model the Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
- Manage and develop the Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
- Participate in the procurement of integrated IT solutions in accordance with ICT standards and the enterprise architecture for Government, and within the CSOS Supply Chain Management governance framework.
- Participate in the execution of comprehensive software test activities in accordance with CSOS Test Methods and Testing Techniques using CSOS approved Testing Tools.
- Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government.
- Ensure that resources (including self) are kept abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management to ensure innovation and improved productivity.
Job Requirements
- 3-year National Higher Diploma / National First Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) or NQF Level 5 with the equivalent credits of a National Qualification plus specialised or management certificate of competence at level 5.
- Related/equivalent qualification:
- Bachelor's and related IT Diploma, or IT Diploma or Honours with IT Specialization (NQF 6) or equivalent.
- 6-7 years experience in the ICT field, including IT Governance, IT Planning, systems design / procurement, and implementation of integrated solutions across multiple hardware and software platforms with management and operational responsibility in a large corporate/public sector organisation.
- 3-5 years experience in business analysis, business process management and business process engineering/reengineering.
- 3-4 years experience in business modelling.
- 3-4 years experience in business architecture.
- 2-3 years experience in integrated solution designs.
Knowledge of:
- Corporate Governance
- ICT Governance and Compliance
- Development Methodologies
- Programming Languages
- Development, Implementation and Integration Methodologies, including Testing, Packaging and Release
- IT Quality Management
- Business Process Management
- General Management, including Business, Human Resource Management and General Financial Management
- ICT Procurement practices
- IT Security and ICT Standards
- Legislative environment and IT Legislation
- COTS (Commercial of the Shelf) Products
- OSS (Open-Source Software) Products
- Project Management
- Application Maintenance and Support
- Hosting and Converged Communication
- Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS)
- Expertise of;
- Object Orientation
- Agile and Waterfall Methodologies
- Model Driven Architectures
- Distributed Architectures/Service Orientated Architectures
- Solution Architecture and Database Design
- COTS acquisition and implementation
- FOSS Products
- Planning and Organising
- Financial management
- Fraud Awareness
Skills and Attributes;
- The final skills profile will be determined by the skill stack implied by the relevant software development department.
- Security (Software and Technologies)
- Interfacing and Integration (Middleware Technologies)
- Development methodologies (RUP, OpenUp, Agile), SDLC (ISO\IEC12207)
- Quality Management (ISO9001, CMMI)
- Entity Relationship Diagrams
- Governance Processes and Standards (COBIT, ITIL, UML)
- Business Modelling methodologies (BPMN, BPEL)
- IT Software Testing, Packaging and Release
- Behavioral Competencies / Attributes;
- Visionary and Transformational Leadership
- Stakeholder Management
- Customer Relationship Management
- Political astuteness
- Initiative and Innovation
- Business Acumen
- Customer Service
- People Management
- Communication
Closing Date: 25 September 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
ADMINISTRATIVE ASSISTANT TO THE CHIEF INFORMATION OFFICER
Centurion
Job Reference Number: 00942
Department: Chief Information Officer
Business Unit:
Industry: Office Support
Job Type: Permanent
Positions Available: 1
Salary: R467 537,52 - R490 914,40
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- Receive and record incoming and outgoing correspondence to ensure proper record-keeping for the Division.
- Prepare and distribute minutes, presentations, as well as general office documentation/communication to ensure that information, reach relevant identified parties
- Perform general office duties
- Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the Division.
- Responsible for the accommodation and flight arrangements for the Executive in accordance with CSOS travelling policy and procedures to the satisfaction of the division.
- Provide management support to the Executive
- Provide administrative support for ICT operations and systems administration to ensure the efficient functioning of the ICT Division.
Job Requirements
- A diploma in Office Administration or a diploma in Information Technology/Information Systems (or equivalent); OR a secretarial diploma supplemented by a recognised IT support certification (e.g. CompTIA A+, N+, or ITIL Foundation).
- Grade 12 plus secretarial training and/or certificate in MS Office Suite. Certification in ICT service/help desk support (e.g. ITIL Foundation, Microsoft Office Specialist, CompTIA A+/N+) will be an added advantage.
- 5-7 years working experience within a secretarial or administrative support role to a senior manager or executive in general office practices or procedures, including demonstrable experience providing administrative support within an ICT/technology-driven environment (e.g. IT asset coordination, software licence tracking, or ICT vendor/helpdesk liaison).
Knowledge:
- Knowledge of principles and practices of organisation, records management and general administration.
- Basic principles and practices of bookkeeping.
- Knowledge of ICT operations, terminology and support processes.
- Basic understanding of ICT asset and software licence management.
- Knowledge of ICT procurement and vendor management processes.
Skills and Competencies:
- Effective Communication
- Writing skills
- Analytical
- Interpersonal skills
- Problem solving and decision making
- Computer Literacy
- Attention to Details
- Office Management
- Ability to operate standard office equipment
- Ability to follow written and oral instructions
- Working knowledge of IT service management (ITSM)/helpdesk ticketing systems
- Ability to coordinate basic ICT support requests and escalate technical issues appropriately
- Proficiency with ICT hardware/software inventory tracking
Closing Date: 25 September 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
SCHEMES GOVERNANCE DOCUMENTATION OFFICER
Centurion
Job Reference Number: 009420
Department: Regional Ombud - Western Cape
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R699 043,50 - R737 490,89
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- Receive and review schemes applications for quality assurance of rules (new & existing schemes)
- Finalise applications for quality assurance of rules (new &existing schemes) post verification
- Issuing of compliance certificates for all approved governance rules
- Quality assurance of applications for resolutions (special & unanimous) in terms of section 6 (9) of Sectional Tittle Schemes Management Act.
- Review and quality assure consent applications in terms of section 13 (2) of Sectional Title Schemes Management Act.
- Attend to governance complaints and queries
- Submit complete, reliable and accurate reports
- Valid requests for access to schemes governance documents responded to (Section (4) (1) (d)
- Attend to any matters incidental to the role that support the CSOS governance mandate
Job Requirements
- LLB or 3–year degree in Law (NQF 7).
- Minimum of 3 - 4 years working experience in a related legal or governance role.
- Postgraduate qualification in Law and Admission as an Attorney will be an added advantage.
- Previous experience working with community schemes will be an added advantage.
- Proficient in MS Office applications (Word, Excel, PowerPoint).
Knowledge:
- Comprehensive knowledge of the Community Schemes Ombud Service (CSOS) Act & Regulations
- In-depth understanding of the Sectional Tittles Schemes Management Act 08 of 2011 & its regulations
- An Understanding of the Companies Act Sectional Tittles Act 95 of 1986; promotion of Administrative Justice Act 03 of 2000 and the Constitution of the Republic of South Africa
- Knowledge of the Housing Development Schemes for Retired Persons, South African Co-operatives Act and Share Block Control Act
- Knowledge of the Protections of Personal Information Act 4 of 2013 (POPIA)
- Strong understanding of good governance principles
Technical Skills:
- Administrative skills
- Attention to detail
- Presentation Skills
- Proactive and able to work independently
- Communication skills
- Customer service skills
- Analytical skills
- Drafting skills
Closing Date: 25 September 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
