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COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
MANAGER QUALITY ASSURANCE ADJUDICATOR
Centurion
Job Reference Number: 00998
Department: Governance, Compliance and Enforcement
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R1 272 681,03 - R1 342 678,49
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- Manage the quality assurance adjudication unit by ensuring that the unit conducts assessments into adjudication orders to determine if the quality of the orders meet the CSOS standard.
- Ensure the quality assurance team provide commentary for consideration on relief ordered against relief sought.
- Research on case law and/ legal prescripts referenced in the order and provide commentary.
- Ensure compliance to the usage of correct template for all adjudication orders.
- Participate in forums and tasks, overall research, and regional training to ensure service delivery.
- Manage resources (i.e., budget/ finance, asset/ equipment, and staff) within the unit to ensure that they are utilized optimally.
- Develop policies, work plans and oversee their compliance within CSOS
Job Requirements
- Degree in law.
- Previous experience in an alternative dispute resolution environment will be added advantage.
- 5 years’ experience in a legal compliance environment.
Knowledge:
- Sound understanding of political and legislative environment of the CSOS Act as well as the Sectional Titles Management Act, Companies Act, Share block Act, Schemes for Retired Persons Act and Cooperative Act.
- Knowledge of the community schemes environment
- Advanced knowledge of alternative dispute resolution
- Advanced legal research
- Advanced MS Office skills
- communication skills
Skills and Competencies:
- Analytical thinking
- Interpersonal skills
- Problem solving and decision making
- Computer Literacy
- Attention to Detail/Accuracy
- Negotiation
- Assertiveness
- Integrity
- Service oriented
Closing Date: 14 July 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
LEGAL ADMINISTRATOR
Centurion
Job Reference Number: 00830
Department: Legal Services
Business Unit:
Industry: Legal
Job Type: Permanent
Positions Available: 1
Salary: R489 017,35 - R515 913,30
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
- Developing and implementing specific goals and plans to prioritize, organize, and accomplish work through a proactive approach and maintain high legal service standards to ensure client and customer satisfaction.
- Performing Administrative/Secretarial Activities.
- Communicating with People Inside and Outside Organization
- Oversee and develop reports Maintenance to ensure efficient record storage for reference and auditing purposes.
- Co-ordinate the processing of invoices, orders and travel and accommodation arrangements in the Department and monitor/control the Departmental budget so that the expenditure is within the approved Budget.
Job Requirements
- Paralegal Studies or Legal Secretarial Diploma
- Minimum of 3 years post qualification experience in either in a law firm or the legal division of a large corporate.
- Ability to work cooperatively and collaboratively with senior legal staff and as a member of a multi-disciplinary team.
- Ability to equilibrate priorities and organize work effectively to meet deadlines.
- Strong written and oral communication and analytical skills.
- Pays attention to detail.
- High level of accuracy and attention to details
- Exhibiting sound practical judgment.
- Strong interpersonal, diplomatic and negotiation skills
- Excellent numeracy and computer literacy with a strong command of Spreadsheets.
- Unquestionable moral and ethical integrity
Knowledge:
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders and CSOS policies and rules.
- Demonstrated ability to conduct basic legal research
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills and Competencies:
- Excellent administrative/secretarial skills
- Basic knowledge of the law and legal procedures
- Computer literacy
- A high level of accuracy and attention to detail
- Discretion, for dealing with confidential information
- A good standard of spelling and grammar
- The ability to work to deadlines
- The ability to work well as part of a team and on your own
- A polite, helpful manner.
Closing Date: 14 July 2026
People with disabilities are encouraged to apply.
Employment Equity Commitment:
In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.