UNIVERSAL SERVICE AND ACCESS AGENCY OF SOUTH AFRICA (USAASA) VACANCIES

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The Universal Service and Access Agency of South Africa (USAASA) is established in terms of the Electronic Communications Act 36 of 2005. USAASA is an equal employment employer, supportive of the objectives of the Employment Equity Act, and encourages suitably qualified individuals from all groups including special designated groups to apply for the following position: 
 
PERSONAL ASSISTANT TO THE CFO 
Salary (Level 09) R468 459.00 xv R561 894.00 per annum 
(Ref 2025/07/03) 
 
Key Purpose: 
To provide administrative, secretarial and assistance support to the Office of the Chief Financial Officer (CFO) as a whole and contribute to ensuring timely, effective, efficient, and quality service delivery. 
 
Key Responsibilities: 

• Performs standard office tasks such as answering telephones, and taking and disseminating messages, extensive diary management, filing documents, ordering of supplies, and booking meetings (internal and external), events, conferences, trainings, etc for the Office of the CFO. 
• Handle all correspondences and communications including mails, letters, memorandums, submissions, responding to routine mails, handling telephone and customer enquiries related to the Office of the Chief Financial Officer. 
• Organizes, updates, and maintains confidential filling systems in the Office of the CFO. 
• Obtain, proofread, handle, maintain, disseminate and prepare responses on correspondences, meeting materials/packs, schedules, reports, letters, submissions, memos and high-quality presentations on matters addressed to the Office of the CFO; including identifying and highlighting red flags in regard to compliance matters. 
• Proactively coordinate, manage, and keep the Office of the CFO on track with schedules, projects, and commitments. 
• Develop and maintain an appropriate follow-up procedure so as to ensure that all projects, reports, and task associated with or originating from the Office of the CFO are completed. 
• Maintain high standards of professionalism, efficiency, personal communication, discretion, and independent judgment. 
• Analyse complex issues and apply investigative techniques to find answers to offer solutions. 
• Coordinate daily workflow, maintaining appropriate routines and procedures. 
• Checks submissions and any other documents for accuracy and for compliance with the submission requirement prior to submitting such to the CFO for signature. 
• Supports and coordinates various Committees meetings in the Office of the CFO and drafts and maintains minutes in the required format. 
• Maintains positive relationships with internal and external clients. 
• Undertakes special assignments or projects on a wide variety of responsibilities as assigned by the CFO from time to time. 
• Preparing and arranging local and international travel schedules including itineraries, flights, hotels and transportation for the CFO. 
• Assists with alignment of monthly and quarterly reports submitted by all sections within the Office of the CFO. Prepares and provides inputs into the monthly and quarterly reports for the CFO’s office. 
• Manages a tracking system or register of internal and external documents and queries. 
• Assists CFO to monitor delivery of key tasks and implementation of resolutions from various Committees meetings. 
• Coordinates risk workshops and assists in ensuring that responsible managers update risk registers on a monthly and quarterly basis. 
• Coordinates stationery requirements for the Office of the CFO to ensure sufficient stationery is always available. 
• Provides other administrative support in the Office of the CFO. 
• Liaison with staff, vendors, business partners and the public on CFO’s behalf. 

 
Minimum Requirements & Experience 
Qualifications/Knowledge

• Relevant National Diploma or Degree preferably in Executive Secretarial or related qualification. 
• At least five (5) years or more relevant experience in executive secretarial duties with a strong PA background from a public service, preferably public entity. 
• Proven experience of working in a senior secretarial capacity. 
• Organized individual, who can show initiative, anticipates needs and demonstrates self-prioritization of tasks. 

 
Knowledge, Attributes and Skills 

• Good interpersonal skills supported by exceptional verbal and written communication skills. 
• Ability to deal with sensitive issues discretely and to handle confidential information appropriately. 
• Ability to handle basic accounting functions and entry level accounting knowledge will be an added advantage. 
• Ability to work in a team environment and highly driven and energetic individual. 
• Highly developed time management, organizational and prioritization skills with the ability to multitask with clarity; facilitating several projects at the same time with the ability to monitor and assess work commitments. 
• Motivated, driven, and open to working extra hours and outside the normal working hours. 
• Proficient and adept at problem solving complex issues, bringing clarity and cohesiveness to key stakeholders. 
• Must be comfortable interacting with people of all levels including on a one-on-one and in groups. 
• Proficiency in office procedures, data compilation and record maintenance with good computer literacy and skills in Microsoft Office Suite, particularly Word, Excel, and PowerPoint. 
• Proficient, detailed-oriented, and accurate to assist in running a smooth office environment. 
• Organized individual, who can show initiative, anticipates needs and demonstrates self-prioritization of tasks. 

 
 
Applications:
Application letters accompanied by a comprehensive curriculum vitae, certified copies of qualifications and identity document should be forwarded for the attention of Ms. Sharonne Scheepers to recruitment@usaasa.org.za
 
Closing Date: 31 July 2025 
 
Note: Correspondence will be limited to the shortlisted candidates only. If you have not been contacted within 3 months of the closing date of the advertisement, kindly regard your application as unsuccessful. Shortlisted candidates must be prepared to consent and be subjected to necessary vetting. 
 
Enquiries: Sharonne Scheepers (Recruitment & Selection), Tel. (011 564 1653)
 
 
 
 
 

​The Universal Service and Access Agency of South Africa (USAASA) is established in terms of the Electronic Communications Act 36 of 2005. USAASA is an equal employment employer, supportive of the objectives of the Employment Equity Act, and encourages suitably qualified individuals from all groups including special designated groups to apply for the following position: 
 
HUMAN RESOURCES OFFICER 
Salary (Level 10) R582 444.00xv R686 091.00 per annum (Ref 2025/07/02) 
 
Key Purpose: 
Responsible for supporting the full range of human resources functions. This role handles day-to-day HR operations and contributes to the development and implementation of HR strategies and policies. The officer will manage key areas including recruitment, performance management, employee relations, payroll administration, and ensuring compliance with all relevant legislation. 
 
Key outputs: 
HR Strategy and Policy 

• Contribute to the development and implementation of the organization's HR strategy and annual plans. 
• Assist in developing, reviewing, and implementing HR policies and procedures, ensuring they are up to date with best practices and legal requirements. 
• Support organizational design by updating the organizational structure, defining roles, and managing the job evaluation process. 

 
Human Resources Operations 

• Collaborate with the Payroll Officer in managing the monthly payroll process and benefits administration to ensure they are completed accurately and on time. 
• Coordinate the annual remuneration and benefits review process. 
• Contribute to the development and implementation of employee wellness plans and initiatives. 
• Conduct exit interviews to gather feedback, identify trends, and recommend improvements. 
• Provide HR support and assistance to the business by receiving requests or identifying HR issues, evaluating and implementing HR support requirements as necessary within SLA and to standard 

 
Talent Management 

• Implement the talent management strategy to attract, retain, and develop high-quality employees. 
• Contribute to the development and execution of recruitment plans to source and secure talent that aligns with the organization's values and transformation goals. 
• Manage the end-to-end recruitment and selection cycle, ensuring compliance with all policies and legislation. 
• Liaise with the Skills Development Officer in facilitating induction and orientation for all new employees to ensure smooth onboarding. 

 
Labour Relations 

• Provide internal support relating to disciplinary and grievance matters. 
• Support the Snr Manager: HR in CCMA cases by providing case history and evidence. 
• Coordinate quarterly Labour Forums. 

 
Minimum Requirements & Experience 
Qualifications/Knowledge 

• National Diploma or Bachelor's Degree in Human Resources Management, Industrial Psychology, or a related field. 
• years of experience in an HR Generalist/Practitioner or HR Officer role. 
• Experience in handling disciplinary processes and exposure to CCMA proceedings is advantageous. 

 
Knowledge, Attributes and Skills 

• Excellent interpersonal and communication skills (both written and verbal). 
• Knowledge of South African labour legislation (LRA, BCEA, EEA, etc.). 
• Problem-solving, and time-management abilities. 
• Proficient in the MS Office Suite. 
• High level of integrity and the ability to handle confidential information with discretion. 
• Self-starter and motivated 

 
Applications:
Application letters accompanied by a comprehensive curriculum vitae, certified copies of qualifications and identity document should be forwarded for the attention of Ms. Sharonne Scheepers to recruitment@usaasa.org.za
 
Closing Date: 31 July 2025 
 
Note: Correspondence will be limited to the shortlisted candidates only. If you have not been contacted within 3 months of the closing date of the advertisement, kindly regard your application as unsuccessful. Shortlisted candidates must be prepared to consent and be subjected to necessary vetting. 
 
Enquiries: Sharonne Scheepers (Recruitment & Selection), Tel. (011 564 1653)

​The Universal Service and Access Agency of South Africa (USAASA) is established in terms of the Electronic Communications Act 36 of 2005. USAASA is an equal employment employer, supportive of the objectives of the Employment Equity Act, and encourages suitably qualified individuals from all groups including special designated groups to apply for the following position: 
 
OPERATIONS DEPARTMENTAL ADMINISTRATOR 
Salary (Level 09) R468 459 .00xv R561 894.00 per annum 
(Ref 2025/07/01) 
 
Key Purpose: 
To provide professional, structured and efficient administrative and coordination support to the USAF (Universal Service and Access Fund) Division, enabling the Executive and team to implement and monitor USAF programmes effectively. This role ensures operational efficiency, quality documentation, project reporting, and logistical support in a high-level, performance-driven public sector environment. 
 
Key Roles: 

• Provide comprehensive administrative support to the USAF Operations Executive Office. 
• Schedule, coordinate and document USAF Operations meetings, including compiling agendas, taking accurate minutes, and following up on action items. 
• Organise logistics for USAF Operations events, stakeholder engagements, workshops and briefings. 
• Liaise with internal and external stakeholders including other government departments, service providers, and development partners. 
• Maintain an effective document management and tracking system for USAF Operations records and correspondence. 
• Monitor procurement requests, contracts, and reporting deadlines relevant to USAF programmes. 
• Prepare basic reports, briefing notes, and presentation packs as directed by the Executive.
• Provide secretariat support for USAF governance and reporting structures. 
• Ensure smooth daily functioning of the USAF administration unit, including facilities, supplies, communication, and records. 

 
Essential knowledge, skills and competencies requirements 

• Strong administration and office management and project management skills. 
• Sound knowledge of public sector administrative processes and PFMA compliance (preferred). 
• Excellent interpersonal skills with professionalism in dealing with senior stakeholders. 
• Strong written and verbal communication skills. 
• Advanced MS Office proficiency (Word, Excel, PowerPoint, Outlook). 
• High attention to detail, accuracy and organisational ability. 
• Able to handle confidential matters with discretion and integrity. 
• Adaptability and resilience under pressure. 
• Knowledge of ICT and telecoms sector or development funding (advantageous). 
• Strong personal commitment to the attainment of set goals 

 
Qualifications and Experience Required 

• Minimum: A National Diploma or Bachelor’s Degree in office Administration/equivalent to. 
• Advantageous, Project Administration, Business Administration, Public Management, strategic communication or a related field. 
• At least 2–3 years’ experience in a project or administration role. 
• Experience supporting high-level executives or managing administrative functions in a public entity or private agency is highly advantageous 

 
 
Applications:
Application letters accompanied by a comprehensive curriculum vitae, certified copies of qualifications and identity document should be forwarded for the attention of Ms. Sharonne Scheepers to recruitment@usaasa.org.za
 
Closing Date: 31 July 2025 
 
Note: Correspondence will be limited to the shortlisted candidates only. If you have not been contacted within 3 months of the closing date of the advertisement, kindly regard your application as unsuccessful. Shortlisted candidates must be prepared to consent and be subjected to necessary vetting. 
 
Enquiries: Sharonne Scheepers (Recruitment & Selection), Tel. (011 564 1653)