Picture
 
ROAD ACCIDENT FUND (RAF)
 


​CONSULTANT: OFFER MANAGEMENT X2
Division:  Claims
Reference No:  6277
Location:  Durban, Kwazulu-Natal, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  11
Job Posting Salary:  R501,775.00
Job Posting End Date:  11 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.
 
Purpose of the Job: The Consultant: Offer Management is responsible to quality assure, consult and communicate the offer made and request payment on accepted offers.
 
18 months Fixed Term Contract
 
Key Performance Areas
 
Offer Management
  • Quality assure the type of offer made.
  • Identify and correct any defects in consultation with the originator of the offer.
  • Provide recommendations to the manager and team leader on settlement offers.
  • Communicate approved offer.
  • Request payment to be made.  
 
Exception Handling
  • Assess the basis of the rejected offer.
  • Make necessary adjustment on the initial offer and communicate.
  • Suspend the claim until the dispute is resolved.
 
Quality Assurance
  • Ensure that legal costing processes are implemented and maintained at the highest standards.
  • Maintain the implementation an unusual occurrence procedures.
 
Administrative Support
  • Document and upload offers on the system.
  • Deal with/and respond to correspondence.
  • Produce documents, briefing papers, reports and presentations.
  • Assist with typing and editing briefs, technical papers, letters to various parties, and memos.
 
Reporting
  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad hoc reports on process improvement initiatives.
 
Stakeholder Management
  • Maintain healthy relationships with all stakeholders.
  • Follow up and feedback to all stakeholders to keep them updated on the status of a query.
  • Respond to queries within the predefined turnaround times.
 
Qualifications and Experience
  • Bachelor’s Degree/Advanced Diploma in a Health Sciences or Law related qualification.
  • Relevant 3 years’ experience in an insurance related environment.
 
Behavioural competencies
  • Planning, Organising and Coordinating
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation
 
Technical Competencies
  • Understanding of post claim management and settlement.
  • Medical bill reviewing.
  • Medical case management.
  • Complex problem identification, solving and decision making.
  • Customer value proposition.
  • Good financial management skills.
  • Strong Analytical capabilities.
  • Knowledge of Motor Vehicle Accident legislation.
  • PFMA knowledge.
  • Knowledge of budgeting, sales, business development, and strategic planning
 
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
PLEASE APPLY HERE










​CONSULTANT: LEGAL COSTS X2
Division:  Claims
Reference No:  6275
Location:  Durban, Kwazulu-Natal, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  11
Job Posting Salary:  R501,775.00
Job Posting End Date:  11 Nov 2025
 
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.
 
Purpose of the Job: The Consultant: Legal costs is responsible to consult with legal and medical experts to gain further insights into a claim and its resulting costs.
 
18 months Fixed Term Contract
 
Key Performance Areas
 
Legal cost management
  • Keep up-to-date wih all incoming claims.
  • Read and interpret claims.
  • Review claims to ensure no fradulant or contradictory claims are made.
  • Determine if a claim requires the services of an attorney.
  • Determine the actual fees due to an attorney for each case.
  • Ensure all payments to attorney’s are fair and reasonable.
  • Consult different service providers to understand where the organisation could save on legal fees.
 
Quality Assurance
  • Ensure that legal costing processes are implemented and maintained at the highest standards.
  • Maintain the implementation an unusual occurrence procedures.
 
Administrative Support
  • Deal with/and respond to correspondence.
  • Produce documents, briefing papers, reports and presentations.
  • Assist with typing and editing briefs, technical papers, letters to various parties, and memos.
 
Reporting
  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad hoc reports on process improvement initiatives.
 
Stakeholder Management
  • Maintain healthy relationships with all stakeholders.
  • Follow up and feedback to all stakeholders to keep them updated on the status of a query.
  • Respond to queries within the predefined turnaround times.
 
Qualifications and Experience
  • Bachelor’s Degree/Advanced Diploma in a related qualification.
  • Relevant 3 years’ experience in an insurance, legal or accounting related environment.
 
Behavioural competencies
  • Planning, Organising and Coordinating
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation
 
Technical Competencies
  • Knowledge of legal costs.
  • Understanding of post claim management and settlement.
  • Medical bill reviewing.
  • Medical case management.
  • Complex problem identification, solving and decision making.
  • Customer value proposition.
  • Good financial management skills.
  • Strong Analytical capabilities.
  • Knowledge of Motor Vehicle Accident legislation.
  • PFMA knowledge.
 
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE