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WESTERN CAPE LIQUOR AUTHORITY (WCLA)
 

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SENIOR MANAGER: LIQUOR LICENSING ADMINISTRATION 
Component: Liquor Licensing Administration 
Department: Western Cape Liquor Authority (Bellville) 
Reference Number: WCLA 04/2024 
 
Requirements:
  • Bachelor’s Degree (NQF 7) 
  • At least 5-7 year’s relevant experience (2-years’ experience in a management capacity) 
 
Experience and competencies which will be considered to be advantageous: 
  • Administrative experience relating to a compliance and quasi-judicial environment. 
  • Projects linked to the automation and digitization of systems and processes. 
 
Key performance areas: 
 
Management of Component: 
  • Introduce, maintain and implement LLA policies and procedures to administer applications in terms of the WCLA Act. 
  • Participate in and contribute to the strategic decision-making processes of the WCLA. 
  • Prepare and manage budget for Component. 
  • Proactively manage, report and account for the component’s performance. 
  • Develop, introduce and monitor SOP’s (internal controls) for the component. 
  • Ensure good governance within the unit in line with the corporate governance guidelines and related legislation. 
  • Ensure effective identification and management of business risks, resources and continuous improvement within the unit. 
  • Ensure compliance of the component with all audit requirements emanating from audit processes within the component. 
 
Liquor License Application Management: 
  • Oversee and manage the processing of all liquor licence applications as provided for in the Western Cape Liquor Act. 
  • Oversee and manage the implementation and maintenance of the Licence Management and Tracking System (LMATS). 
 
Renewals Management: 
  • Oversee and manage the processing of liquor licence renewals (automatic and non-automatic) of all valid licenses as provided for in the Western Cape Liquor Act. 
  • Oversee and manage the administrative processes related to the non-automatic renewal of all valid licenses. 
 
Client Services Management: 
  • Oversee and manage the walk-in centre (in-person, email, and telephonic client services). 
  • Drive process simplification, digitization and automation. 
  • Oversee and manage the implementation and maintenance of the eLicence Portal (online application platform). 
 
Resource and People Management: 
  • Establish and maintain appropriate systems (analytical tools, information systems, projections of cost) and policies to ensure effective and efficient management of resources. 
  • Perform accurate forecasting, budgeting and allocation of resources within the unit. 
  • Manage capacity within the unit to ensure sustained service delivery. 
  • Build and foster a culture of good governance, customer service, honesty and integrity and world class delivery in the component. 
 
Knowledge:
  • Working knowledge of relevant Public Sector legislation, e.g., PFMA, National and Provincial Treasury Regulations, Administrative Law. 
  • High level of working knowledge of relevant industry legislation and regulations, e.g., National Liquor Act, Provincial Liquor Act, POPI, PAJA, PAIA. 
  • Working knowledge of Risk Management and Project Management. 
 
Skills:
  • High level of report writing skills 
  • Exceptional interpersonal, communication, writing, reporting and presentation skills 
  • Ability to function independently and within a team 
  • Ability to prioritize and adapt, managing multiple projects and tight deadlines 
  • Computer literacy plus advanced proficiency in MS Office 
 
 
Please Note: Only shortlisted applicants will receive further correspondence. If you have not received a response from the entity within three months of the closing date, please regard your application as unsuccessful. 
 
Applicants must submit a formal WCLA Application form, a comprehensive CV, certified copies of qualifications, identity document and driver’s license (where applicable). Incomplete applications will not be considered. Applications must be submitted electronically preferably as one PDF document to hr@wcla.gov.za. 
WCLA Application forms can be obtained from the WCLA website: www.wcla.gov.za and must reach the Human Resources Section on or before the closing date indicated. Applicants must clearly state the reference number and position title in the subject line of the e-mail. Only Electronic applications will be accepted. 
 
Please note that the following will lead to disqualification of applications: 
  • Submission of fraudulent qualifications and / or documentation. 
  • Non-submission of certified copies of academic qualifications / records. 
  • Non-submission of WCLA Application form, CV, Identity document and Driver’s License (where applicable). 
 
Shortlisted candidates will be subjected to a vetting process. By applying for this position, candidates agree to reference checks, criminal and qualification checks being performed. 
 
The WCLA reserves the right not to make an appointment. 
 
The Western Cape Liquor Authority is guided by the principles of Employment Equity. All candidates invited for interviews may be subjected to competency test/practical tests as part of the interview process. Kindly note that all personal information provided with your application will be dealt with for the intended purpose. 
 
Only applications submitted via the above-mentioned e-mail address will be accepted 
 
SALARY: R849 702 per annum (Cost to Employment) 
SALARY LEVEL: 11 
 
CLOSING DATE: 21 June 2024 
 
ENQUIRIES: Mrs. S Langeveldt: (021) 204 9730 / 92







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HR BUSINESS PARTNER 
Component: Corporate Services 
Department: Western Cape Liquor Authority (Bellville) 
Reference Number: WCLA 05/2024
 
Requirements:
  • Bachelor’s Degree (NQF 7) in HR or Industrial Psychology 
  • At least 4-6 year’s relevant experience as a HRBP or HR Generalist 
 
Experience and competencies which will be considered to be advantageous: 
  • Two (2) years supervisory experience. 
  • Registration with a recognized professional body. 
  • SAGE 300 People HR and Payroll system. 
 
Key performance areas: 
  1. Talent Attraction and Selection: 
  2. Facilitate the implementation of the talent attraction and selection strategy. 
  3. Identify business unit skills and workforce needs. 
  4. Maintain a comprehensive recruitment report and submit it to Line Manager for approval. 
  5. Provide reporting/statistical analysis to the HR Manager on a quarterly/annual basis. 
  6. Talent Management: 
  • Facilitate the implementation of talent retention strategies. 
  • Facilitate talent forum meetings. 
  • Monitor the development of the identified talent for readiness into the positions they are identified for. 
  • Provide reporting/statistical analysis to the HR Manager on a quarterly basis. 
 
Learning and Development:
  • Coordinate Learning and Development. 
  • Provide support to learning and development programmes. 
  • Facilitate identification and development of Competency Development Programmes and Customised Interventions. 
  • Train line management to conduct performance management, coach and mentor staff. 
  • Manage a training resource database. 
  • Provide reporting/statistical analysis to the HR Manager on a quarterly basis. 
 
Performance Management: 
  • Facilitate the implementation of performance management strategies. 
  • Facilitate the moderation process. 
  • Manage performance management in accordance with policies, procedures and legal requirements 
  • Provide reporting/statistical analysis to the HR Manager on a quarterly basis. 
 
Industrial Relations: 
  • Advise and support Line Managers in effecting appropriate industrial relations processes. 
  • Proactively manage employee relations matters before they escalate into grievances. 
  • Manage and maintain employee relations information and documentation. 
  • Provide reporting/statistical analysis to the HR Manager on a quarterly basis. 
 
Employee Wellness: 
  • Coordinate the employee wellness function of WCLA. 
  • Liaise with Employee Wellness Service Providers. 
  • Produce and present Employee Wellness reports, as required. 
  • Provide reporting/statistical analysis to the HR Manager on a quarterly basis. 
 
Knowledge and skills: 
  • A sound knowledge and functioning of government systems and applicable legislations and regulations 
  • Good communication skills, project management skills, presentation skills, report writing skills, planning, and organizing, problem solving and analysis skills. 
  • Working knowledge of relevant HR legislation, e.g. BCEA, LRA, EEA, SDA, etc. 
 
 
Please Note: Only shortlisted applicants will receive further correspondence. If you have not received a response from the entity within three months of the closing date, please regard your application as unsuccessful. 
Applicants must submit a formal WCLA Application form, a comprehensive CV, certified copies of qualifications, identity document and driver’s license (where applicable). Incomplete applications will not be considered. Applications must be submitted electronically preferably as one PDF document to hr@wcla.gov.za. 
WCLA Application forms can be obtained from the WCLA website: www.wcla.gov.za and must reach the Human Resources Section on or before the closing date indicated. Applicants must clearly state the reference number and position title in the subject line of the e-mail. Only Electronic applications will be accepted. 
 
Please note that the following will lead to disqualification of applications: 
  1. Submission of fraudulent qualifications and / or documentation. 
  2. Non-submission of certified copies of academic qualifications / records. 
  3. Non-submission of WCLA Application form, CV, Identity document and Driver’s License (where applicable). 
 
Shortlisted candidates will be subjected to a vetting process. By applying for this position, candidates agree to reference checks, criminal and qualification checks being performed. 
 
The WCLA reserves the right not to make an appointment. 
 
The Western Cape Liquor Authority is guided by the principles of Employment Equity. All candidates invited for interviews may be subjected to competency test/practical tests as part of the interview process. Kindly note that all personal information provided with your application will be dealt with for the intended purpose. 
 
Only applications submitted via the above-mentioned e-mail address will be accepted 
 
SALARY: R515 686 per annum (Cost to Employment) 
SALARY LEVEL: 8
 
CLOSING DATE: 21 June 2024 
 
ENQUIRIES: Mrs. S Langeveldt: (021) 204 9730 / 92