WESTERN CAPE DEPARTMENT OF SOCIAL DEVELOPMENT

 
REQUIREMENTS : Formal Tertiary Qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions; Compulsory registration with SACSSP as a Social Worker; A minimum of 10 years appropriate/recognisable experience in social work after registration as Social Worker with the SACSSP of which 5 years must be appropriate experience in social work policy development. Competencies: Knowledge of the following: Government processes and systems; Older persons legislation, strategies and policies in South Africa; Older persons sector in the Western Cape; International best practices in terms of older persons; Policy development; Project management; Policy analysis and development; Organising and planning skills; Written and verbal communication skills; Professional counselling; Monitoring and evaluation skills; Proven computer literacy; Financial management; Ability to compile complex reports. 
 
DUTIES : Develop and facilitate the development of policies for rendering a social work service in departments; Manage a social work policy unit to ensure that the required legislating policies and procedures are developed through the efficient and effective utilisation of human resources; Keep up to date with new developments in the social work and management fields; Plan and ensure that social work policy research and development are undertaken; Undertake complex social work research; Perform and/or ensure that all the administrative functions required in the unit are performed. 
 
ENQUIRIES : Mr C Jordan at Tel No: (021) 483 4991 
 
 
 
 
DEPUTY DIRECTOR: INTERNAL CONTROL REF NO: DSD 2019-141 
SALARY : R733 257 per annum (Level 11) (All-inclusive salary package) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : An appropriate 3 year National Diploma/ B-Degree (or higher qualification); A minimum of 5 years relevant experience in an Internal Control and Governance environment of which 3 years’ experience must be on a management level. Competencies: Knowledge of the following: Policy Development; Budgeting processes; Financial norms and standards; Public Financial Management Act; National Treasury Regulations; Provincial Treasury directives/instructions; Public service Anti-Corruption Strategy and Fraud Prevention measures; Principles and practices of financial accounting; Internal controls and techniques; Government accounting standards (GRAP and modified cash standards); Economic Reporting Framework including Standard Chart of Accounts; Risk Management Frameworks; Government Financial Systems; Human Resource Management; Proven computer literacy; Written and verbal communication skills. 
 
DUTIES : Ensure proper governance; Develop policies, procedures and processes pertaining to the internal control unit; Develop and review compliance monitoring tools; Investigate and report on irregular/fruitless and wasteful expenditure; Check and verify correctness of AFS/IFS (includes note and audit file); Evaluate the effectiveness of financial prescripts (inspections); Ensure implementation of corrective measures and preventative controls with regard to key controls, CGRO, GAP, and FMCMM; Provide fraud and losses management services; Ensure the implementation and maintenance of an integrated loss control system; Maintain, interpret, advise and implement a departmental anti-fraud strategic management plan inclusive of fraud prevention policy in consultation with the PFS; Perform managerial task with regards to the Sub-directorate. 
 
ENQUIRIES : Mr JO Smith at Tel No: (021) 483 8679 
 
 
 
 
 
ASSISTANT DIRECTOR: MONITORING AND EVALUATION REF NO: DSD 2019-136 
SALARY : R376 596 per annum (Level 09) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : An appropriate 3-year tertiary qualification (National Diploma/B-Degree); A minimum of 3 years’ relevant experience. Competencies: Knowledge of the following: Applicable policies, legislation, guidelines, standards, procedures and best practices; Public service procedures; Policy formulation; Policy analysis; Monitoring and evaluation; Information and knowledge management; Dispute resolution/conflict management; Ability to interpret and apply relevant policies and procedures; Project management skills; Global, regional and local political, economic and social affairs impacting on the Western Cape Government; Communication (written and verbal) skills. 
 
DUTIES : Develop and implement departmental performance monitoring and reporting processes; Contribute to the development and maintenance of performance indicators and monitoring frameworks; Monitor the implementation of the service delivery improvement plans (SDIPs); Provide support and guidance in the management of Provincial Project Management and Information systems. 
 
ENQUIRIES : Ms L Bam at Tel No: (021) 483 5685 
 
 

 
 
EDUCATION MANAGER: EDUCATION (CLANWILLIAM) REF NO: DSD 2019-142 
SALARY : R376 596 per annum (Level 09) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : An appropriate 4-year teaching qualification in Education (or higher qualification); Registration with SACE; A minimum of 3 years’ experience as an Educator/Educationalist. Recommendation: Experience as a manager in the Education sector. Competencies: Knowledge of the following: Applicable policies and procedures; Public Service procedure; People Management Practices; Employee relations; Ability to interpret and apply policies and procedures; Planning, presentation and facilitation skills; Written and verbal communication skills; Proven computer literacy; People management and empowerment; Information and Knowledge Management; Service delivery innovation; Problem solving and analysis. 
 
DUTIES : Ensure effective implementation of educational programmes at facilities in accordance to curriculum requirements and departmental legislation; Manage the implementation of the education programme suitable to meet learning needs of at-risk learner; Ensure safety and disciplinary measures within the education environment; Participate in daily, weekly, quarterly and annual safety and security measures and procedures; People management and development; Administer the people management policy to the education team – leave management and administration, employee management; Effective operational planning and execution; Management of resources, monthly reports, statistics, registration with SACE, self-development. 
 
ENQUIRIES : Mr M Benting at Tel No: (021) 931 0236 
 
 
 
 
 
SOCIAL WORKER POLICY DEVELOPER: ECD AND PARTIAL CARE REF NO: DSD 2019-138 
SALARY : Grade 1: R363 801 - R407 625 per annum (OSD as prescribed) 
Grade 2: R432 459 - R581 178 per annum (OSD as prescribed) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions; Compulsory registration with SACSSP as a Social Worker; Grade1: A minimum of 8 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 2: A minimum of 18 years’ appropriate experience in social work after registration as Social Worker with the SACSSP of which 10 years must be appropriate experience in social work policy development. Note: Proof of first registration as Social Worker with the SACSSP must be submitted with your online application. Recommendation: A valid Code B (or higher) driving licence. Competencies: Knowledge of the following: Analytical, diagnostic, assessment policies, tools, evaluation methods and processes; Social work legislation; Social work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Project planning skills; Monitoring and evaluation skills; Written and verbal communication skills; Proven computer literacy; Organising and planning skills; Project planning skills; Ability to compile complex reports; Policy analysis and development skills; Professional counselling. 
 
DUTIES : Develop, implement and maintain social work policies; Uniform Funding Cycle (UFC) process; Suspending of UFC funding; Appeal process regarding UFC; Monitor and evaluate NPO's compliance against signed Transfer payment Agreement (TPA) and compliance against Legislative/ Programme Specific norms and standards/ regulatory framework; Rapid response following complaints/ enquiries about NPO's or a concern raised; Registration/ Designation of facilities/ NPO's/ child headed households/ shelters and drop in centres in terms of the relevant legislation; Accreditation, registration and monitoring of programmes; Monitoring of service activation in relation to a victim of crime as per relevant legislation; Appeal process; Stakeholder Relationship and Relationship Management; Keep up to date with new developments in the social work field; High level administrative functions. 
 
ENQUIRIES : Ms T Hamdulay at Tel No: (021) 483 4829 
 
 
 
 
 
SOCIAL WORKER POLICY DEVELOPER: SUBSTANCE ABUSE REF NO: DSD 2019-140 
SALARY : Grade 1: R363 801 - R407 625 per annum (OSD as prescribed) 
Grade 2: R432 459 - R581 178 per annum (OSD as prescribed) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions; Compulsory registration with SACSSP as a Social Worker; Grade1: A minimum of 8 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 2: A minimum of 18 years’ appropriate experience in social work after registration as Social Worker with the SACSSP of which 10 years must be appropriate experience in social work policy development. Note: Proof of first registration as Social Worker with the SACSSP must be submitted with your online application. Recommendation: A valid Code B (or higher) driving licence. Competencies: Knowledge of the following: Analytical, diagnostic, assessment policies, tools, evaluation methods and processes; Social work legislation; Social work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Project planning skills; Monitoring and evaluation skills; Written and verbal communication skills; Proven computer literacy; Organising and planning skills; Project planning skills; Ability to compile complex reports; Policy analysis and development skills; Professional counselling. 
 
DUTIES : Develop, implement and maintain social work policies; Uniform Funding Cycle (UFC) process; Suspending of UFC funding; Appeal process regarding UFC; Monitor and evaluate NPO's compliance against signed Transfer payment Agreement (TPA) and compliance against Legislative/ Programme Specific norms and standards/ regulatory framework; Rapid response following complaints/ enquiries about NPO's or a concern raised; Registration/ Designation of facilities/ NPO's/ child headed households/ shelters and drop in centres in terms of the relevant legislation; Accreditation, registration and monitoring of programmes; Monitoring of service activation in relation to a victim of crime as per relevant legislation; Appeal process; Stakeholder Relationship and Relationship Management; Keep up to date with new developments in the social work field; High level administrative functions. 
 
ENQUIRIES : Mr D Cowley at Tel No: (021) 483 6296 
 
 
 
 
SOCIAL WORKER: ECD AND PARTIAL CARE REF NO: DSD 2019-133 
SALARY : Grade 1: R257 592 – R298 614 per annum (OSD as prescribed). 
Grade 2: R316 794 – R363 801 per annum (OSD as prescribed). 
Grade 3: R384 228 – R445 425 per annum (OSD as prescribed). 
Grade 4: R472 551 – R581 178 per annum (OSD as prescribed) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence. Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; Developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Verbal and written communication skills; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves; The ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities by enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively. 
 
DUTIES : Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families, communities and organisations through the relevant programmes; Attend to any other matters that could result in, or stem from, social instability in any form; Monitor NPOs compliance against Legislative /Programme Specific and Generic Norms and Standards; Monitoring of the implementation of the Service Delivery Improvement Plan where progress is unsatisfactory (including Foster Care Management); Rapid response following complaint/enquiries about NPOs, or a concern raised by a programme (including Foster Care Management); Perform all the administrative functions required of the job. 
 
ENQUIRIES : Ms S Davis at Tel No: (021) 483 4153

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SOCIAL WORKER: SERVICES TO FAMILIES REF NO: DSD 2019-134 
SALARY : Grade 1: R257 592 – R298 614 per annum (OSD as prescribed) 
Grade 2: R316 794 – R363 801 per annum (OSD as prescribed) 
Grade 3: R384 228 – R445 425 per annum (OSD as prescribed) 
Grade 4: R472 551 – R581 178 per annum (OSD as prescribed) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence. Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; Developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Verbal and written communication skills; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves; The ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities by enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively. 
 
DUTIES : Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Monitoring of the implementation of the Service Delivery Improvement Plan where progress is unsatisfactory (including Foster Care Management); Rapid response following complaint/enquiries about NPOs, or a concern raised by a programme (including Foster Care Management); Ensure compliance with registration requirements of NPO’s (regulatory frameworks); Continuous Professional Development: Keep up to date with new developments in the social work and social welfare fields; Perform all the administrative functions required of the job. 
 
ENQUIRIES : Dr L Corrie at Tel No: (021) 483 3519 
 
 
 
 
 
SOCIAL WORKER: SOCIAL WORK SERVICES (THEEWATERSKLOOF) REF NO: DSD 2019-139 
SALARY : Grade 1: R257 592 – R298 614 per annum (OSD as prescribed) 
Grade 2: R316 794 – R363 801 per annum (OSD as prescribed) 
Grade 3: R384 228 – R445 425 per annum (OSD as prescribed) 
Grade 4: R472 551 – R581 178 per annum (OSD as prescribed) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : A formal tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; A valid Code B driving licence. Grade 1: No experience; Grade 2: A minimum of 10 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years’ appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions. Competencies: Knowledge of the following: Supervision framework for Social Workers; Human behaviour and social systems as well as skills to intervene at the points where people interact with their environment in order to promote social well-being; Social Work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Social dynamics, work values and principles; developing and empowering others; Skills to challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Verbal and written communication skills; Proven computer literacy; Report writing skills; Self-Management skills; Good planning and organisational skills; Presentation and facilitation skills; Client orientation and customer focus; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves. 
 
DUTIES : Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (case work, group work and community work); Attend to matters that results in or stems from social instability in any form; Supervise and support social auxiliary workers; Continuous professional development; Keep up to date with new developments in the social work and social welfare fields; Perform all administrative functions required of the job. 
 
ENQUIRIES : Ms D de Bruyn at Tel No: (028) 214 3000 
 
 
 
 
 
CUSTOMER CARE ASSISTANT: CUSTOMER CARE (KNYSNA) REF NO: DSD 2019-135 
SALARY : R173 703 per annum (Level 05) 
CENTRE : Department of Social Development, Western Cape Government 
 
REQUIREMENTS : Senior Certificate (Grade 12 or equivalent qualification); A minimum of 6 months’ customer care experience. Recommendation: A valid Code B (or higher) driving licence. Competencies: A good understanding of the following: Customer care; Customer care surveys; Social welfare services; Internal and external marketing and communication processes; Functions, programs and projects of the Department of Social Development; Information in the Department of Social Development domain; Written and verbal communication skills; Proven computer literacy in (MS Office); Sound organising and planning skills; Conflict resolution skills; Ability to work under pressure and meet deadlines. 
 
DUTIES : Perform front desk services by receiving and referring clients; Provide dispatch call service; Ensure register is signed and accurately completed; Facilitate all complaints and escalate accordingly; Compile a monthly local office report regarding enquiries or complaints as well as walk-in statistics; Provide information to clients regarding available services; Assist with the logistical arrangements for the local office at the community based programmes; Render general administrative support services; Maintaining of a filing system and ministerial record keeping for the customer care related matters. 
 
ENQUIRIES : Mr K Mazeleni at Tel No: (044) 814 1925