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WESTERN CAPE DEPARTMENT OF CULTURAL AFFAIRS AND SPORT 
 
CLOSING DATE : 10 May 2021 

 
NOTE : Only applications submitted online will be accepted. Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as determined by the department. The selection process will be guided by the EE targets of the employing department. Kindly note that technical support is only available from Monday to Friday from 8:00 to 16.00. Should you experience any difficulties with your online application you may contact the helpline at 0861 370 202. Please ensure that you submit your application before the closing date as no late applications will be considered. 

OTHER POST
 
 
ICT SUPPORT OFFICER: LIBRARY SYSTEMS SUPPORT, REF NO: CAS 06/2021 
SALARY : R316 791 per annum (Level 8) 
CENTRE : Department of Cultural Affairs and Sport, Western Cape Government 
 

REQUIREMENTS : An appropriate 3-year post school qualification in Information Technology; A minimum of 3 years’ experience in information network or infrastructure environment; A valid Code B driving license. Competencies: Knowledge of the following: Public libraries, Government regulations and systems; IT governance; Strong ICT background: organising technical skills (trouble shooting); Network server and desktop operating systems; Desktop support, network management; Proven computer literacy (MS Office and other packages); Communication and written skills; Ability to operate computers demonstrated (hardware and software); Planning and development.

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DUTIES : Responsible for the end user environment; Responsible for training of library staff on the software installed on the PC’s and initial troubleshooting; Conduct system application support/maintenance; Assist users with the setting up of user names and passwords; Attend to all network infrastructure requests-redirecting to applicable unit; Provide inputs in policy and budget; Assist with the development of ICT protocol to be followed by public libraries and Western Cape Government: Library Services. 
 
ENQUIRIES : Ms E Waters at Tel No: (021) 483 5140 
APPLICATIONS : Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs  or https://westerncapegov.erecruit.co