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UMALUSI
 
Receptionist
Reference Number: 3/1/2/1/2020/3
 
 
Requirements
NSC, NC(V) Level 4, NSC (Colleges), SC, SC (Amended) or equivalent NQF Level 4 certificate with language(s).  A diploma in Communications/Office Administration will be an added advantage.  A minimum of 2 years’ experience in administration - preferably in an educational environment. Communication skills (written and verbal) • Strong computer skills.  Knowledge of principles and practices of basic office management.  Telephone etiquette.  Ability to manage the telephone system.  Experience in working on a switchboard.  Knowledge of education and training environment and NQF Levels.
 
Duties
Answer telephone, screen and transfer calls to the relevant unit/person; Take and relay messages. Provide information to callers. Resolve telephonic calls where possible. Deal with queries from the public and stakeholders. Receive walk-in visitors. Greet persons entering the Umalusi building. Confirm reason for visit and call relevant employee to accompany person to the venue/office.
 Receive mail and parcels, sign for receipt if applicable and forward to Registry (organize with the GA if heavy parcel). Liaise with external couriers regarding the collection of parcels destined for external recipients. Manage the telephone management service/system. Register new employees on the system and allocate a code and password for each person. Draw reports for each individual at month-end. Forward reports to the relevant manager/employee to sign IOD in cases where the set minimum amount of calls (cost) is exceeded. Do the scheduling of meetings for the meeting rooms/board rooms online. Monitor attendance and cancellations of meetings. Post schedules of meetings in the kitchen to ensure that the Housekeepers provide beverages, etc. for the meetings. Ensure that the reception area is kept clean and tidy. Liaise with dry cleaners regarding the collection, cleaning and return of table cloths, etc. where applicable. Forward invoice for these services to Finance for payment. Attend career information exhibitions and assist with face-to-face marketing/information initiatives.
 
 
Applications may be submitted through the e-recruitment system on the Umalusi website or Email: recruitment@umalusi.org.za
 
Failure to provide sufficient information on the application will result in your application being disqualified. 
 
Closing Date: 24 June 2020. 
 
Communication will be limited to shortlisted candidates only.
 
Notes
Salary (per annum): R 260,603