STATE INFORMATION TECHNOLOGY AGENCY (SITA) VACANCIES

 
 
VACANCY - 2448 
Re – advertisement 
REFERENCE NR : VAC00428/26, VAC00439/26 & VAC00440/26 
JOB TITLE : Specialist: EUC Switch and WI-FI LAN Engineer X3 JOB LEVEL : C5 
SALARY : R 478 420 - R 717 630 
REPORT TO : Consultant: EUC Switch and WI-FI LAN Engineer DIVISION : Service Management 
DEPT : National EUC LAN Infrastructure Management 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis. 
 
Key Responsibility Areas 

• Infrastructure Management 
• Maintenance of Network Devices. 
• Provide user support and attend to logged incidents 

 
Qualifications and Experience 
Minimum: 3 years Diploma/Degree in Computer Science, IT / NQF level 6. 
Relevant ICT related certifications (CCNA Routing and Switching, CCNA Wireless, HCNA or HWNA). Relevant ICT related certifications (ITIL, CCNP or HCNP) will be an added advantage. 
Experience: 3 - 5 years’ experience in Local Area Network (LAN), Troubleshooting Technology, Network topology, Network Design, switch and wi-fi protocols and principles. 
 
Technical Competencies Description 
Knowledge of: Vendor products and related services LAN Network designs and support. LAN Troubleshooting Switch and wi-fi monitoring, configuration and installation. Switch and wi-fi operating system rebuild and restore. TCP/IP, TCP/IP, Ether-channel, VLSM, VLAN, Spanning Tree, Route maps, OSPF, and BGP Understanding. Document Writing Presentation Skills. 
Other Special Requirements N/A.
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process 

1. Register using your ID and personal information 
2. Use received one-time pin to complete the registration 
3. Log in using your username and password 
4. Click on “Employment & Labour 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 

 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 

1. Click on “Employment & Labour 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 08 August 2025 
 
Disclaimer 
SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number for the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves the right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.

 
 
 
 
 

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VACANCY -2446 
REFERENCE NR : VAC00673/26 
JOB TITLE : Senior Business Analyst 
JOB LEVEL : D2 
SALARY : R 651 627 – R 977 440 
REPORT TO : Lead Solution Architect 
DIVISION : National and Regional Consulting 
DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 36 - Months – Fixed Term Contract (Internal & External) 
 
Purpose of the job 
Analyse the business domain by gaining in-depth understanding of the business strategy, processes, services and roadmap. Review the end-toned business processes to identify operational, financial and technological risks. Identify opportunities to improve efficiency by optimizing business performance through technology applications. Manage projects to develop the business domain in accordance with ICT standards and the enterprise architecture for government. 
 
Key Responsibility Areas 

• Manage team/s to ensure effective and efficient operations and that all the resources are utilised optimally. This must be done in accordance with SITA Policy Framework. 
• Manage, develop and implement Architectural and Governance mechanisms for the Requirements Analysis and Design section to improve interoperability of government systems and quality of services and deliverables. 
• Manage business analysis and design projects spanning multiple environments to ensure that it is successfully delivered. 
• Manage and develop business analysis and design work packages for integrated software components, taking into consideration SITAs software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government. 
• Manage and model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government. 

 
Qualifications and Experience 
Minimum: 3 year National Higher Diploma / National First Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) or equivalent qualification. 
Experience:6 -7 years’ experience in the ICT field, including IT Governance, IT Planning, systems design / procurement, and implementation of integrated solutions across multiple hardware and software platforms with management and operational responsibility in a large corporate/public sector organisation including experience in business analysis, business process management and business process engineering/reengineering experience in business modelling experience in business architecture and experience in integrated solution designs. 
 
Technical Competencies Description 
Knowledge of: Corporate Governance ICT Governance and Compliance Development Methodologies Development, Implementation and Integration Methodologies, including Testing, Packaging and Release IT Quality Management Business Process Management, General Management, including Business, Human Resource Management and General Financial Management, ICT Procurement practices IT Security and ICT Standards Legislative environment and IT Legislation COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products Project Management Application Maintenance and Support Hosting and Converged Communication Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS). Effective resource management (finance/budget, asset, and human capital). 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 August 2025 
 
Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 

 
 
 
 
 
 

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VACANCY -2445 
REFERENCE NR : VAC00675/26 
JOB TITLE : Consultant ICT Governance 
JOB LEVEL : D2 
SALARY : R 651 627 - R 977 440 
REPORT TO : Lead Solution Architect 
DIVISION : National and Regional Consulting 
Department : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 24 - Months - Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To review information systems for compliance with legislation and specify any required changes. Also responsible for ensuring compliance with organisational policies and procedures and input into the overall information management strategy. 
 
Key Responsibility Areas 

• Define and maintain the Governance Framework - Analyse and define the ICT Governance requirements; establish and maintain governance components with clear roles and responsibilities to achieve the enterprise’s mission, goals and objectives. 
• Define and maintain the IT Management framework: Design the management system for IT in the enterprise based on enterprise goals and other design factors; and advise (consult) on the implementation of all required components of the IT management system. 
• Effective management of Service Level Agreements to meet customer business requirements. 
• Provide expert advice on ICT governance to SITA internally and externally. 

 
Qualifications and Experience 
Minimum: Bachelor’s Degree or Advanced Diploma in Information Technology, Computer Science, Information Systems, Commerce, Engineering or equivalent NQF Level 7. 
Certification: ISACA COBIT Certificate 
Experience : 8-years experience in the ICT field, of which a minimum of 2 years in ICT Governance, ICT Strategy and Planning or ICT Strategic Management. The ICT field may include ICT Governance, ICT Strategy and Planning, Enterprise Architecture, ICT solution or infrastructure development, ICT procurement, ICT Management, ICT operations/service delivery, in a corporate or public sector organisation. COBIT 5/2019, King IV on Corporate Governance, ISO/IEC 38500, ICT Governance; Enterprise Architecture; Human Resource Management; Financial Management; ICT Procurement practices; ICT Security; ICT Standards; Legislative environment and IT Legislation; e-Government; Broadband/Network; Cloud Computing; Commercial and Open Source.
 
Technical Competencies Description 
Knowledge of: COBIT 5/2019, King IV on Corporate Governance, ISO/IEC 38500, ICT Governance; Enterprise Architecture; Human Resource Management; Financial Management; ICT Procurement practices; ICT Security; ICT Standards; Legislative environment and IT Legislation; e-Government; Broadband/Network; Cloud Computing; Commercial and Open Source technology products. 
Other Special Requirements N/A
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 

1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;

 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 

1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 

 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 08 August 2025 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 

 
 
 
 
 
 

​ 
 
 
 
 
 
VACANCY -2447 
REFERENCE NR : VAC00672/26 & VAC00504/26 
JOB TITLE : Solution Architect X2 
JOB LEVEL : D2 
SALARY : R 651 627 - R 977 440 
REPORT TO : Lead Solution Architect 
DIVISION : National and Regional Consulting 
DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 36 – Months – Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To perform the solution analysis and architecture in order to design, develop/procure, package, release, and maintain/enhance ICT solutions and systems, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Solution Architecture and the integration thereof with the other applicable Enterprise Architecture domains (Business Architecture, 
Information/Data Architecture, Application Architecture, Technology Architecture and Security Architecture) 
 
Key Responsibility Areas 

• Support lines of business in developing and implementing solutions strategies and roadmaps to ensure a comprehensive and integrated government ICT ecosystem. 
• Participate in the development, implementation and evaluation of governance and monitor the adherence there deliver quality products in a controlled environment. 
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development. 
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development government systems. 
• Programmes/projects management, development/ procurement and maintenance of projects so as to meet service delivery commitments. 

 
Qualifications and Experience 
Minimum: 3-year National Diploma/Bachelor’s degree in an ICT-related field. 
Experience: 6 - 7 years in the ICT field, including solution analysis, development and architecture with leadership, general management, operational responsibility in a large corporate/public sector organization including 4 years’ experience in solution analysis, development and architecture for the development, implementation and maintenance/enhancements of ICT systems within the corporate/public sector, including: Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects; and Developed efficient and effective IT solutions to diverse and complex business problems. 3 years’ experience in solution design and modelling including Solution design translating business requirements into proposed solutions within both the existing and planned future ICT landscape, Conceptual solution models; Logical solution models; Physical solution models; and Solution architecture documentation describing the design and models. 
 
Technical Competencies Description 
Knowledge of: ICT Governance and Compliance Governance e.g. Cobit and ITIL Development, Integration, and Implementation Methodologies Development methodologies (RUP, OpenUp, Agile), SDLC (ISO9001, ISOIEC12207) IT Quality Management e.g. ISO9001 and CMMI IT Security and Standards COTS (Commercial of the Shelf)  Products OSS (Open Source Software) Products IT Strategies and Architectures Execution of Architecture methods and practices e.g. TOGAF and GWEA Development (.NET Framework, Java Framework, Other IDE) Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) Security (Software and  Technologies) Portal (HTML, CSS, JAVA scripting, Portlets with various integrations) Interfacing and Integration (Middleware Technologies) Entity Relationship Diagrams Governance Processes and Standards (COBIT, ITIL, UML) Project Management Business Process Management Notation Business Development Business Process Management Stakeholder Management Customer Relationship Management People Management Negotiations Communication 
Computer skills 
Other Special Requirements  N/A 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 August 2025 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves the right not to make an appointment. 
• The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 

 
 
 
 
 
 

 
 
 
 
 
 
VACANCY - 2439 
Re – Advertisement 
REFERENCE NR : VAC00524/23 
JOB TITLE : Admin Assistant 
JOB LEVEL : B5 
SALARY : R 220 972 – R 331 457 
REPORT TO : HOD Norms Standards and Quality DIVISION : CDS: Corporate & Digital Strategy DEPARTMENT : Norms Standards & Quality LOCATION : SITA Centurion 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide Administrative Assistant support to the sub department and ensure corporate support across the unit. Provide high level administrative support by preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. 
 
Key Responsibility Areas 

• Receive and record incoming and outgoing correspondence to ensure proper record keeping for the sub department. 
• Prepare and distribute minutes, presentations as well as general office documentation/communication to ensure that information reached relevant identified parties. 
• Perform general office duties. 
• Arrange worksessions and staff meetings with employees and coordinate all logistical arrangements for the sub department. 
• Responsible for the accommodation and flight arrangements for the sub division in accordance with SITA travelling policy and procedures to the satisfaction of the division. 
• Provide management support to the sub departmental Budget 
• Ensure adherence to the organisation quality standards in terms of documentation that requires management approval. 

 
Qualifications and Experience 
Minimum: Grade 12 (NQF level 4) plus a relevant recognised course (shorter than a year at NQF level 4-certificate of competence) –depending on operational requirements. MS Office certification will be an added advantage. 
Experience : 1 – 2 years experience applicable to the specified discipline. 
 
Technical Competencies Description 
Knowledge of principles and practices of organisation, records management and general administration. Basic principles of bookkeeping. Computer literacy. Office Management. Ability to operate standard office equipment. Ability to follow written and oral instructions. Office Management. Business writing skills. Report writing skills, in statistical analysis. 
Other Special Requirements  N/A 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process 

1. Register using your ID and personal information 
2. Use received one-time pin to complete the registration 
3. Log in using your username and password 
4. Click on “Employment & Labour 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 

 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 

1. Click on “Employment & Labour 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

 
For queries/support egovsupport@sita.co.za OR call 080 1414 882 
 
Closing Date: 05 August 2025 
 
Disclaimer 
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.

 
 
 

 
 
 
 
 
 
VACANCY - 2440 
Re – advertisement 
REFERENCE NR : VAC00553/26 
JOB TITLE : Business Analyst 
JOB LEVEL : C5 
SALARY : R 478 420 – R 717 630 
REPORT TO : Senior Business Analyst 
DIVISION : NRCS: National and Regional Consulting Services DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment, and development of business processes. 
 
Key Responsibility Areas 

• Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access to improve interoperability of government systems and quality of services and deliverables 
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes. 
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery 
• Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government 
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government 
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government 
• Manage client’s expectations. to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT standards 
• Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved Testing Tools 
• Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government. 

 
Qualifications and Experience 
Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or related IT field / NQF level 6. OR 080 1414 882 
Experience: 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering. Including experience in business modelling. experience in business architecture. 
 
Technical Competencies Description 
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies, including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and systems requirements process. knowledge of IIBA principles and practices. Business Process Management. IT Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (Open-Source Software) Products. Project Management. Application Maintenance and Support. Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS). 
Technical competencies: Business Analysis; and Business Intelligence & Analytics. Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management. 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process 

1. Register using your ID and personal information 
2. Use received one-time pin to complete the registration 
3. Log in using your username and password 
4. Click on “Employment & Labour 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 

 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 

1. Click on “Employment & Labour 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 

 
For queries/support contact egovsupport@sita.co.za
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 05 August 2025 
 
Disclaimer 
SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number for the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves the right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 

 
 
 
 

​ 
 
 
 
 
 
VACANCY -2444 
REFERENCE NR : VAC00280/26, VAC00281/26, & VAC00515/26 
JOB TITLE : End User Computing Technician X3 
JOB LEVEL : C1 
SALARY : R 257 888 – R 386 832 
REPORT TO : Specialist: End User Computing 
DIVISION : Service Management 
DEPT : SM: End User Computing 
LOCATION : SITA Centurion 
POSITION STATUS : 24 - Months – Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded. 
 
Key Responsibility Areas 

• Provide first and second level LAN & desktop support. 
• Install and configure new IT equipment. 
• Implementation, customisation and maintenance of the remote software deployment. 
• Provide support to the enterprise’s local IT and software resources. 
• Provide LAN & desktop advisory services to clients. 

 
Qualifications and Experience 
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant). 
Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure. 
 
Technical Competencies Description 
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. 
Other Special Requirements  N/A 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 04 August 2025 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves the right not to make an appointment. 
• The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 

 
 
 
 
 
 

​VACANCY -2442 
REFERENCE NR : VAC00680/26 
JOB TITLE : Admin: Functional Application Support 
JOB LEVEL : C2 
SALARY : R 300 971– R 451 457 
REPORT TO : Consultant: Functional Application Support 
DIVISION : ADM: Exec Apps Development & Maintain 
DEPT : IFASS – IJS Cluster 
LOCATION : SITA Centurion 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision. 
 
Key Responsibility Areas 

• Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application. 
• Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application 
• Provide advisory services to users about the application systems functionality with support and supervision to ensure optimal functionality of applications. 
• Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user. 
• Update systems user manuals with enhanced functionalities and business rules and provide ad-hoc training to users on the enhanced systems functionalities. 
• Provide specialise system training to users on new and existing systems. 
• Provide Information Support to clients and supervisors. 

 
Qualifications and Experience 
Minimum: 1 – 2-year National Certificate in EDTP/IT related field on NQF level 5. 
Experience: 3 - 4 years in Functional Application Support and training experience. 
 
Technical Competencies Description 
Interpersonal/behavioural competencies: Attention to detail, analytical thinking, continuous learning, disciplined and resilient. 
Other Special Requirements 

• Drivers Licences is mandatory 
• Travelling to clients’ sites to provide system training and client support. 

 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process 
1. Register using your ID and personal information 
2. Use received one-time pin to complete the registration 
3. Log in using your username and password 
4. Click on “Employment & Labour 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 01 August 2025 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.

​VACANCY - 2443 
REFERENCE NR : VAC00682/26 
JOB TITLE : Admin: Functional Application Support 
JOB LEVEL : C2 
SALARY : R 300 971– R 451 457 
REPORT TO : Consultant: Functional Application Support 
DIVISION : ADM: Exec Apps Development & Maintain 
DEPT : IFASS – IJS Cluster 
LOCATION : SITA Centurion 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision. 
 
Key Responsibility Areas 

• Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application. 
• Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application 
• Provide advisory services to users about the application systems functionality with support and supervision to ensure optimal functionality of applications. 
• Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user. 
• Update systems user manuals with enhanced functionalities and business rules and provide ad-hoc training to users on the enhanced systems functionalities. 
• Provide specialise system training to users on new and existing systems. 
• Provide Information Support to clients and supervisors. 

 
Qualifications and Experience 
Minimum: 1 – 2-year National Certificate in IT or related field on NQF level 5. 
Experience: 3 - 4 years in Functional Application and Helpdesk Support. 
 
Technical Competencies Description 
Interpersonal/behavioural competencies: Attention to detail, analytical thinking, continuous learning, disciplined and resilient. 
 
Other Special Requirements 

• Travelling to clients’ sites to provide system training and client support. 
• Knowledge in Justice systems will be an advantage. 

 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process 
1. Register using your ID and personal information 
2. Use received one-time pin to complete the registration 
3. Log in using your username and password 
4. Click on “Employment & Labour 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 01 August 2025 
 
Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups. 

• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number for the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves the right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.