STATE INFORMATION TECHNOLOGY AGENCY (SITA) VACANCIES

STATE INFORMATION TECHNOLOGY AGENCY (SITA)

VACANCY
REFERENCE NR : VAC00216/24 & VAC00217/24
JOB TITLE : Senior Software Developer (DATA Analyst & BI) x2
JOB LEVEL : D2
SALARY : R 651 627 - R 977 440
REPORT TO : Technical Manager
DIVISION : ADM: Applications Development and Maintenance
DEPT : ADM: DATA Analytics & Website Development
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
To lead the design, implementation, debugging, documentation, release and maintenance of software-based solutions, write code and enhance software/systems in accordance with ICT standards and the enterprise architecture for Government.

Key Responsibility Areas

Lead the design and development of new features for the software systems, and improvement of the existing ones;
Implementation, debugging, documentation and release of the software solutions;
Provide maintenance and enhancement support of the existing systems;
Perform software systems coding assignments; and
Supervision of the Junior Software Developers.

Qualifications and Experience
Minimum: 3 years National Higher Diploma/ Bachelor's degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field.
Experience: 6 - 7 years’ experience with full software development lifecycle (SDLC), including solution development, operational responsibility in a large corporate/public sector organisation
Experience in using the following technologies to develop with java or/and scala programming language.
Web application technologies (servlets, JS, JSP, JSTL, HTML, CSS, Bootfaces, primefaces)
Enterprise application technologies JPA, JTA, JMS, EJB etc.
Web services technologies (JAX-RS, JAX-RPC, JAXR)
Management and Security technologies (Security API)
3 years’ experience of data life cycle, Bigdata/Data analytics solutions, Apache Hadoop, Python, Apache Spark, Apache Kafka, MongoDB, Apache Hive, Jupyter Hub, Linux, Microsoft PowerBI, ETL/ELT/ETLT processes across various platforms. Working knowledge of Artificial Intelligence development processes and its technologies.

Technical Competencies Description
Solid understanding of computer science including algorithms, data structures, operating systems and databases. ICT Governance and Compliance Governance e.g. Cobit and ITIL Strong knowledge to design test plans according to the software requirements specification. Broad and extensive knowledge of the software development process and its technologies. Extensive knowledge of design techniques, tools, and principals involved in the production of software requirements specifications, models and designs. Strong knowledge of user interfaces. Strong knowledge of solution Integration strategies and tools Working knowledge of Cloud Computing Strong knowledge source control and version control tools like Git and SVN Working knowledge of virtualisation and containerisation (Docker, Kubernetes) Working knowledge of DevOps (Continuous Integration, Continuous Delivery, Continuous Testing, Continuous Monitoring Infrastructure as Code, Config Management) Working knowledge of Agile Methodologies (Feature-Driven Development, Test-Driven Development, Scrum, Extreme Programming) Extensive background in coding Extensive knowledge of software testing techniques and tools Extensive knowledge of software team leadership IT Quality Management e.g. ISO9001 and CMMI IT Security ICT Standards COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products IT Strategies and Architectures Strong knowledge of data integration tools Execution of Architecture methods and practices e.g. TOGAF and GWEA.
Technical competencies: Application Development, Application Maintenance and Support, Database Administration.
Leadership competencies: Customer Experience, Collaboration, Communicating and Influencing, and Honesty, Integrity, Fairness, Outcomes driven, Innovation, Planning and Organising, Creative Problem Solving, Bimodal IT Practice, Managing People and Driving Performance, Decision-making, Responding to Change and Pressure, and Strategic Thinking.
Other Special Requirements N/A.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.

Closing Date: 09 October 2025

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY
REFERENCE NR : VAC00046/23
JOB TITLE : Senior Manager Demand Planning
JOB LEVEL : D4
SALARY : R 845 277 - R 1 267 915
REPORT TO : HOD: Demand Management
DIVISION : Supply Chain Management
DEPARTMENT : Demand Management
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
To manage an efficient and service-oriented Demand Planning & Supply Intelligence function which directs all government spend for ICT goods and services through cutting edge spend analytics and market intelligence in order to execute best practice procurement to leverage cost and operational excellence to enhance service delivery and further to optimise and standardise specifications.

Key Responsibility Area

Develop and implement demand management and planning strategies, business processes, frameworks and tools in the areas of demand planning, demand operations and supply intelligence.
Manage and execute demand planning processes and activities to achieve business operational efficiencies.
Manage and execute supply intelligence processes and activities to achieve business operational efficiencies.
Manage, execute and report on demand operations processes and activities to achieve business operational efficiencies.
Manage resources (i.e. budget/finances, assets and human capital) within the business unit to ensure efficient operations.

Qualifications and Experience
Minimum: Bachelors degree: Commerce/ Engineering/ IT /Supply Chain /Logistics/Law; or NQF Equivalent
Experience: 8 Years in Procurement and/or Supply Chain Management of which a minimum of 4 years must have been in a Management role Demand Planning and market intelligence experience would be an added advantage Understanding of commodity and category management execution.

Technical Competencies Description
Knowledge of: Procurement and supply chain best practices SCM/Procurement processes, procedures and transaction systems Business and Supply Intelligence Analytics Demand planning best practices (e.g processes, tools and systems) Demand management best practices (e.g processes, tools and systems) Strategic Demand Management Knowledge of technology lifecycle Basic knowledge and market understanding of the ICT environment Legal aspects for Procurement Strategic sourcing methodologies Bid Specification Development Financial management and cost analysis including TCO Supply Value Chain analysis and Sourcing Strategy development Risk management Demand related policy formulation and implementation Supplier relationship management
Performance Management Tender administration and management.
Other Special Requirements
N/A

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 08 October 2025

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves the right not to make an appointment.
The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY
RE ADVERTISEMENT
REFERENCE NR : VAC00142/23
JOB TITLE : Cloud Solution Architect
JOB LEVEL : D1
SALARY : R 558 347 - R 837 521
REPORT TO : Senior Cloud Solution Architect
DIVISION : IT Infrastructure Services
DEPT : ITI Hosting: Technology, Strategy and Security
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
The role will be responsible for evaluating all business requirements for the development of cloud technology solutions, as well as mapping business requirements to systems/technical requirements to ensure compliance with the enterprise architectural plan. The position will also affect service design, validation and testing, application development and customisation, service asset and configuration management within the service transition phase.

Key Responsibility Areas

Work with clients to design a full-stack solution using software that fully integrates with customer’s existing cloud infrastructure from data flow, security, DevOps, and other standpoints
Align solutions with the technical Architecture
Develop cloud solutions technical implementation processes
Completes the integration of new applications into the cloud environment; and
Facilitate the adoption of cloud adoption by supporting cultural change.

Qualifications and Experience
Required Qualification: 3-year National Diploma in IT /bachelor’s degree in computer science, Information Systems/ Engineering or relevant equivalent to NQF Level 6 Plus relevant Professional certification such as ITIL/TOGAF, AWS CCNE, Cloud certification, Cloud Platform and Infrastructure.
Experience: 5-6 experience in Software design and/or development of Systems Operations / Management; Database architecture and/or Virtualization; IP Networking; Storage; IT Security; experience should include:
Experience running cloud programs Experience with architecting cloud in a highly regulated environment. Experience with deploying applications into cloud environments. Experience with championing cloud adoption within an organization. Experience with working with operational teams to ensure a supportable architecture. Experienced in microservices and multi-tiered distributed applications which span multi-cloud or hybrid environments.

Technical Competencies Description
Knowledge of: Cloud infrastructure Architecture Automation and Orchestration Deep understanding of Governance Integration Architecture ITSM/ITOM Outsourcing/External Hosting Security Communication and Collaboration
Process and methodologies Virtualization Application Services Architecting, building and administering complex architectures and technologies, Architecting, building and administering large-scale cloud implementations Analytical and problem-solving skills Technical communication skills Proficient in all aspects of solution development including implementation details, developing prototypes, and architectural best practices Understanding of Procurement/Vendor Management Knowledge of all components of an technical architecture Strong understanding of enterprise infrastructure and application components Strong understanding of cloud technology and its implementation across major Cloud providers A broad view of advancements in technology and an in-depth proficiency with new technologies Knowledge of cloud architecture and implementation techniques Capable of internalizing the organization’s technical standards Working knowledge of architecture frameworks multiple technologies including but not limited to Multiple cloud platforms Expertise with different architecture and design patterns and tools Knowledge of best practices for IT operations Knowledge of the Private Cloud and Hybrid cloud configurations, patterns and practices Automation and orchestration Ability to create, maintain and organize documentation to support architectural standards and principles. Strong project management skills, with a high aptitude in managing multiple projects. Ability to negotiate with multiple stakeholders Good Knowledge of infrastructure, key processes, and technology-oriented risk issues. Business requirements analysis skills Emerging technology monitoring skills Requirement definition and management skills Solution Architecture and User Experience design skills. Technical competencies: Architecture; and Hosting Management.
Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal IT Practice; Decision-making; Responding to Change and Pressure; and Strategic Thinking. Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management.
Other Special Requirements N/A.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 06 October 2025

Disclaimer
SITA is Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be accepted

VACANCY - 2541
REFERENCE NR : VAC00838/26
JOB TITLE : Customer Relations Management Administrator
JOB LEVEL : C3
SALARY : R 351 254 - R 526 880
REPORT TO : HOD Customer Operations
DIVISION : National & Regional Consultant
DEPT : RPL HOD Central Region
LOCATION : Pietermaritzburg
POSITION STATUS : Permanent (Internal/External)

Purpose of the job
To provide advanced support to the customer relations management by preparing statistical reports, handling request and provide project coordination function.

Key Responsibility Areas

Manage and handle queries of team members in relation to ERP (HR, OTL, I expense, project, Tele sales, Teleservices, Order Management, etc).
Provide financial Administration to the department (Budget).
Provide general administrative support to the department and ensure adherence to the organisation quality standards
Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department
Provide project administration to ensure effective and efficient CRM projects administration
Provide on the job training to users on Oracle modules to ensure consistency in invoicing.

Qualifications and Experience
Required Qualification: National Certificate in office administration or equivalent. (NQF Level 5).
Experience: 3-4 years working experience within the administrative support role to a senior manager or executive in general office or business practices or procedures.

Technical Competencies Description
Knowledge of: Customer Service Management; Government Information Management; Processes and procedure development and implementation; Understanding of Service Operations aligned to ITIL; Understanding service/process performance evaluation, monitoring and reporting; Fair understanding and practice of Project Management; Fair understanding of ICT industry and IT Architecture and components; Knowledge of Sales administration; Knowledge and understanding of business processes; Knowledge of SITA business and SITA clients; Knowledge IT industry business; Understanding of SLA and contracts.
Other Special Requirements N/A.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 03 October 2025

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY - 2542
REFERENCE NR : VAC00799/25
JOB TITLE : Specialist Information System Security
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Consultant ISS
DIVISION : NRC: National & Regional Consulting
DEPT : Prov NW: EUC & ISS DOD
LOCATION : NW: Potchefstroom
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
The job will be responsible to perform security compliance and vulnerability assessments, execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework in the North West province and attend to all logged security incidents.

Key Responsibility Areas

Perform ongoing monitoring of information systems and assess threats and risks to information security.
Collaborate and partner with internal business representatives to recommend appropriate products so that the solutions are developed with relevant security system design specifications
Coordinate security awareness and training programs to increase employees' overall understanding, reaction time and the ability to envisage the company's potential safety and compliance requirements.
Perform compliance assessments and vulnerability assessments to ensure government and citizen information is secure
Attend to all logged security incidents
Execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework, policies, standards and procedures.

Qualifications and Experience
Required Qualification: 3 years National Diploma in Computer Science or Information Technology or a relevant discipline NQF level 6 qualification.

Certificate: ITIL foundation and COBIT 5 Introduction will be an added advantage. Certified information system security professional (CISSP) or Certified Information Security Management (CISM) will be an added advantage.

Experience: 3 to 5 years Information and Communication Technology (ICT) Infrastructure or Information Security (IS) or application life cycle management which should include the following. Working knowledge of information technology security risk management. Exposure to Cyber Security frameworks (e.g NIST CSF) knowledge of governance processes and standards (e.g. ISO 27001/27002 COBIT ITIL). Exposure to information system security technical standards (e.g.: CIS Benchmarks, SSL/TLS Standard) Experienced in (e.g. Information Systems Security and Cyber Security).

Technical Competencies Description
Working knowledge of information systems security and risk management. Exposure to Cyber Security frameworks (e.g. NIST CSF) knowledge of governance processes and standards (e.g. ISO 27001/ 27002 COBIT ITIL). Exposure to information system security technical standards (e.g.: CIS Benchmarks, SSL/TLS Standard) Experienced in (e.g. Information Systems Security and Cyber Security).
Technical competencies: Information Security Governance (Policies & Legislation); Information Management; Information Security and Application Protection; IT Project Management; IT Service Management; and IT Risk Management.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined.
Other Special Requirements
A valid SA Driving Licence and a reliable vehicle.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.

Closing Date: 03 October 2025

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves a right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY - 2526
Re – Advertisement
REFERENCE NR : VAC00504/26
JOB TITLE : Solution Architect
JOB LEVEL : D2
SALARY : R 651 627 - R 977 440
REPORT TO : Lead Solution Architect
DIVISION : National and Regional Consulting
DEPT : Technical Consulting Services
LOCATION : SITA Erasmuskloof
POSITION STATUS : 36 – Months – Fixed Term Contract (Internal & External)

Purpose of the job
To perform the solution analysis and architecture in order to design, develop/procure, package, release, and maintain/enhance ICT solutions and systems, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Solution Architecture and the integration thereof with the other applicable Enterprise Architecture domains (Business Architecture, Information/Data Architecture, Application Architecture, Technology Architecture and Security Architecture)

Key Responsibility Areas

Support lines of business in developing and implementing solutions strategies and roadmaps to ensure a comprehensive and integrated government ICT ecosystem.
Participate in the development, implementation and evaluation of governance and monitor the adherence there deliver quality products in a controlled environment.
Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development.
Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development government systems.
Programmes/projects management, development/ procurement and maintenance of projects so as to meet service delivery commitments.

Qualifications and Experience
Minimum: 3-year National Diploma/Bachelor’s degree in an ICT-related field.
Experience: 6 - 7 years in the ICT field, including solution analysis, development and architecture with leadership, general management, operational responsibility in a large corporate/public sector organization including 4 years’ experience in solution analysis, development and architecture for the development, implementation and maintenance/enhancements of ICT systems within the corporate/public sector, including: Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects; and Developed efficient and effective IT solutions to diverse and complex business problems. 3 years’ experience in solution design and modelling including Solution design translating business requirements into proposed solutions within both the existing and planned future ICT landscape, Conceptual solution models; Logical solution models; Physical solution models; and Solution architecture documentation describing the design and models.

Technical Competencies Description
Knowledge of: ICT Governance and Compliance Governance e.g. Cobit and ITIL Development, Integration, and Implementation Methodologies Development methodologies (RUP, OpenUp, Agile), SDLC (ISO9001, ISOIEC12207) IT Quality Management e.g. ISO9001 and CMMI IT Security and Standards COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products IT Strategies and Architectures Execution of Architecture methods and practices e.g. TOGAF and GWEA Development (.NET Framework, Java Framework, Other IDE) Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) Security (Software and Technologies) Portal (HTML, CSS, JAVA scripting, Portlets with various integrations) Interfacing and Integration (Middleware Technologies) Entity Relationship Diagrams Governance Processes and Standards (COBIT, ITIL, UML) Project Management Business Process Management Notation Business Development Business Process Management Stakeholder Management Customer Relationship Management People Management Negotiations Communication
Computer skills

Other Special Requirements N/A

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs

For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 03 October 2025

Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves the right not to make an appointment.
The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

VACANCY - 2539
REFERENCE NR : VAC00773/25
JOB TITLE : Admin: Functional Application Support
JOB LEVEL : C2
SALARY : R 300 971– R 451 457
REPORT TO : Consultant: Functional Application Support
DIVISION : ADM: Exec Apps Development & Maintain
DEPT : IFASS: Transversal and Unique Systems
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal/External)

Purpose of the job
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision.

Key Responsibility Areas

Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application.
Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application
Provide advice or training to users about the application systems functionality with support and supervision to ensure optimal functionality of applications.
Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user
Provide Information Support to clients and supervisors.

Qualifications and Experience
Required Qualification: 1 - 2-year National Certificate in a Information Technology / NQF level 5 or accredited specialised courses.
Experience: 2 - 3 years application support experience.

Technical Competencies Description
Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure.
Other Special Requirements N/A.

How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered

Closing Date: 02 October 2025

Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated groups.

If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
Only candidates who meet the requirements should apply.
SITA reserves the right not to make an appointment.
Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking.
Correspondence will be entered to with shortlisted candidates only.
CV`s from Recruitment Agencies will not be considered.

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