STATE INFORMATION TECHNOLOGY AGENCY (SITA) VACANCIES

 
 
END USER COMPUTING TECHNICIAN X4
REFERENCE NR : VAC01581, 01582, 01583, 01584 
JOB LEVEL : C1 
SALARY : R245 607 – R368 411 
REPORT TO : Specialist: Server Administrator 
DIVISION : Service Management 
DEPT : End User Computing 
LOCATION : Limpopo Provincial Department of Public Works & Other Provincial Clients 
POSITION STATUS : 4 Years Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded. 
 
Key Responsibility Areas 
Provide first and second level LAN & desktop support. Install and configure new IT equipment. Implementation, customisation and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. 
 
Qualifications and Experience 
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant). 
Experience: 1-2 years experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure. 
 
Technical Competencies Description 
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. 
 
 
How to apply 
1. To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
2. Register using your ID and personal information; 
3. Use received one-time pin to complete the registration; 
4. Log in using your username and password; 
5. Select Recruitment Jobs; 
6. Select Recruitment Citizen to browse and apply for jobs; 
7. Once logged in, click the Online Help tab for support if needed. 
For queries/support contact the following people: Prudence.masola@sita.co.za,  Masoko.Rallele@sita.co.za and Zanele.sompini@sita.co.za  
 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 14 March 2022 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
● CV’s sent to the incorrect email addresses will not be considered 
 
 
 

 
 
 
CUSTOMER ADVOCACY ADMINISTRATOR X2
REFERENCE NR : VAC01380/22 - 1381/22 
JOB LEVEL : C4 
SALARY : R 390 414 – R 585 621 
REPORT TO : Cluster Advocate 
DIVISION : National Consulting 
DEPT : Customer Advocacy 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide advanced support to the cluster advocates by performing administrative duties. 
 
Key Responsibility Areas 
• Manage and handle queries of team members in relation to ERP (HR, OTL, I expense, project, Tele sales, Teleservices, Order Management, etc) 
• Provide financial administration to the department (Budget) 
• Provide general administrative support to the department and ensure adherence to the organisation quality standards 
• Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department 
• Arrange external customer meetings and coordinate all logistical arrangements for the sub department 
 
Qualifications and Experience 
Minimum: 1 - 2-year National Certificate in a relevant discipline / NQF level 5. 
Experience: 3-4 years working experience within the administrative support role to a senior manager or executive in general office or business practices or procedures. 
 
Technical Competencies Description 
Knowledge of: principles and practices of organisation, records management and general administration; Basic principles and practices of financial management; Business Processes; Knowledge of ICT environment; Project Management; Customer Relationship Management; Business Management; People Management; Business Writing; Computer Literacy preferable ICDL; Office Management skills; Ability to operate standard office equipment; Customer Service Orientation. 
Technical competencies: Customer Relationship Management; and General Administration 
Interpersonal/behavioural competencies: Active listening, Attention to Detail, Analytical thinking, and Disciplined. 
 
Other Special Requirements 
N/A.
 
How to apply 
1. To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
2. Register using your ID and personal information; 
3. Use received one-time pin to complete the registration; 
4. Log in using your username and password; 
5. Select Recruitment Jobs; 
6. Select Recruitment Citizen to browse and apply for jobs; 
7. Once logged in, click the Online Help tab for support if needed. 
 
For support contact the following people: Prudence.masola@sita.co.za,  Masoko.rallele@sita.co.za  and Zanele.sompini@sita.co.za  
CV`s sent to the above email addresses will not be considered.
  
Closing Date: 10 March 2022 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
• CV’s sent to incorrect email address will not be considered 
 
 
 

 
 
 
SOLUTION ARCHITECT X3 
REFERENCE NR : VAC00229/233, 230/23 & 0575/23 
JOB LEVEL : D2 
SALARY : R 620 597 – R 930 895 
REPORT TO : Lead Solution Architect 
DIVISION : National Consulting 
DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 2 Years Fixed term contract (Internal & External) 
 
Purpose of the job 
To perform the solution analysis and architecture in order to design, develop/procure, package, release, and maintain/enhance ICT solutions and systems, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Solution Architecture and the integration thereof with the other applicable Enterprise Architecture domains (Business Architecture, Information/Data Architecture, Application Architecture, Technology Architecture and Security Architecture). 
 
Key Responsibility Areas 
• Support lines of business in developing and implementing solutions strategies and roadmaps to ensure a comprehensive and integrated government ICT ecosystem 
• Participate in the development, implementation and evaluation of governance and monitor the adherence thereto so as to deliver quality products in a controlled environment 
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development 
• Participate in the development and implementation of Architectural mechanisms for ICT Solutions to improve interoperability of government systems 
• Programmes/projects management, development/ procurement and maintenance of projects so as to meet service delivery commitments, 
 
Qualifications and Experience 
Minimum: 3-year National Diploma/Bachelor’s degree in an ICT-related field. 
Experience: 6 - 7 years’ experience in the ICT field, including solution analysis, development and architecture with leadership, general management, operational responsibility in a large corporate/public sector organization including 4 years’ experience in solution analysis, development and architecture for the development, implementation and maintenance/enhancements of ICT systems within the corporate/public sector, including: Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project, management competency and the execution of multiple projects, including managing resources across multiple projects; and Developed efficient and effective IT solutions to diverse and complex business problems 3 years’ experience in solution design and modelling including Solution design translating business requirements into proposed solutions within both the existing and planned future ICT landscape, Conceptual solution models; Logical solution models; Physical solution models; and Solution architecture documentation describing the design and models. 
 
Technical Competencies Description 
Knowledge of: ICT Governance and Compliance Governance e.g. Cobit and ITIL Development, Integration, and Implementation Methodologies Development methodologies (RUP, OpenUp, Agile), SDLC (ISO9001, ISOIEC12207) IT Quality Management e.g. ISO9001 and CMMI IT Security and Standards COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products IT Strategies and Architectures Execution of Architecture methods and practices e.g. TOGAF and GWEA Development (.NET Framework, Java Framework, Other IDE) Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) Security (Software and Technologies) Portal (HTML, CSS, JAVA scripting, Portlets with various integrations) Interfacing and Integration (Middleware Technologies) Entity Relationship Diagrams Governance Processes and Standards (COBIT, ITIL, UML) Project Management Business Process Management Notation Business development Business Process Management Stakeholder Management Customer Relationship Management People Management Negotiations Communication Computer skills. 
 
Technical competencies: Solution Architecture, Solution Design, Enterprise ICT Governance (Policies & Legislation)  
IT Project Management, Project/Programme Management, and Vendor/Supplier Management. 
 
Leadership Competencies: Communicating and Influencing, Honesty, Integrity and Fairness, Planning and Organising, Creative Problem Solving, Decision-making, and Strategic Thinking. 
Interpersonal/behavioural competencies: Active listening. 
 
Other Special Requirements: N/A.
 
 
How to apply 
1. To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
2. Register using your ID and personal information; 
3. Use received one-time pin to complete the registration; 
4. Log in using your username and password; 
5. Select Recruitment Jobs; 
6. Select Recruitment Citizen to browse and apply for jobs; 
7. Once logged in, click the Online Help tab for support if needed.
 
For support contact the following people: Prudence.masola@sita.co.za, Masoko.rallele@sita.co.za and Zanele.sompini@sita.co.za  
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 10 March 2022 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
• CV’s sent to incorrect email address will not be considered 
 
 
 

 
 
 
RE ADVERTISEMENT
 
SOLUTION ARCHITECT X2
REFERENCE NR : VAC00027/23-0028/23 
JOB LEVEL : D2 
SALARY : R 620 597 – R 930 895 
REPORT TO : Lead Solution Architect 
DIVISION : National Consulting Services 
DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 2 Years fixed term contract (Internal & External) 
 
Purpose of the job 
To perform the solution analysis and architecture in order to design, develop/procure, package, release, and maintain/enhance ICT solutions and systems, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Solution Architecture and the integration thereof with the other applicable Enterprise Architecture domains (Business Architecture, Information/Data Architecture, Application Architecture, Technology Architecture and Security Architecture). 
 
Key Responsibility Areas 
• Support lines of business in developing and implementing solutions strategies and roadmaps to ensure a comprehensive and integrated government ICT ecosystem 
• Participate in the development, implementation and evaluation of governance and monitor the adherence thereto so as to deliver quality products in a controlled environment 
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development 
• Participate in the development and implementation of Architectural mechanisms for ICT Solutions to improve interoperability of government systems. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma/Bachelor’s degree in an ICT-related field. 
Experience: 6 - 7 years’ experience in the ICT field, including solution analysis, development and architecture with leadership, general management, operational responsibility in a large corporate/public sector organization including 4 years’ experience in solution analysis, development and architecture for the development, implementation and maintenance/enhancements of ICT systems within the corporate/public sector, including: Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects; and Developed efficient and effective IT solutions to diverse and complex business problems 3 years’ experience in solution design and modelling including Solution design translating business requirements into proposed solutions within both the existing and planned future ICT landscape, Conceptual solution models; Logical solution models; Physical solution models; and Solution architecture documentation describing the design and models. 
 
Technical Competencies Description 
Knowledge of: ICT Governance and Compliance Governance e.g. Cobit and ITIL Development, Integration, and Implementation Methodologies Development methodologies (RUP, Open Up, Agile), SDLC (ISO9001, ISOIEC12207) IT Quality Management e.g. ISO9001 and CMMI IT Security and Standards COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products IT Strategies and Architectures Execution of Architecture methods and practices e.g. TOGAF and GWEA Development (.NET Framework, Java Framework, Other IDE) Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) Security (Software and Technologies) Portal (HTML, CSS, JAVA scripting, Portlets with various integrations) Interfacing and Integration (Middleware Technologies) Entity Relationship Diagrams Governance Processes and Standards (COBIT, ITIL, UML) Project Management Business Process Management Notation Business Development Business Process Management Stakeholder Management Customer Relationship Management People Management Negotiations Communication Computer skills. 
Technical Competencies: Architecture, Facilities Management, Enterprise ICT Governance (Policies & Legislation) 
IT Project Management, Project/Programme Management, Vendor/Supplier Management. 
Interpersonal/behavioural competencies: Active listening. 
 
Other Special Requirements: N/A
 
How to apply 
1. To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
2. Register using your ID and personal information; 
3. Use received one-time pin to complete the registration; 
4. Log in using your username and password; 
5. Select Recruitment Jobs; 
6. Select Recruitment Citizen to browse and apply for jobs; 
7. Once logged in, click the Online Help tab for support if needed. 
 
For queries/support contact the following people: Prudence.masola@sita.co.za,  Masoko.Rallele@sita.co.za and Zanele.sompini@sita.co.za
 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 10 March 2022 
 
Disclaimer
SITA is Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be accepted 
• CV’s sent to incorrect email address will not be considered


​

​
LEAD SOLUTION ARCHITECT
REFERENCE NR : VAC01175 
JOB LEVEL : D4 
SALARY : R 845 277 – R 1 267 915 
REPORT TO : Chief Technical Consultant 
DIVISION : National and Regional Consulting Services 
DEPT : Technical Consulting Services 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To perform the solution analysis and architecture in order to design, develop / procure, package, release and maintain/enhance solutions, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Enterprise Solution Architecture and the integration thereof with the other applicable Architecture domains (Data, Application and Technology Architecture). 
 
Key Responsibility Areas 
• Manage, develop and implement strategies and roadmaps to ensure that comprehensive and integrated solutions are provided to SITA clients; 
• Participate in the development, implementation and evaluation of governance and monitor the adherence thereto so as to deliver quality products in a controlled environment; 
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development; 
• Participate in the development and implementation of Architectural mechanisms to improve interoperability of government systems; 
• Programmes/projects management, development/ procurement and maintenance of projects so as to meet service delivery commitments; and 
• Development and prototyping of solutions. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma/Bachelor’s degree in an ICT related field. 
Experience: 8 - 9 years’ experience in the ICT field, including solution analysis, development, and architecture with leadership, general management, operational responsibility in a large corporate/public sector organisation; 
The experience must include 5 years’ experience in solution analysis, development, and architecture for the development, implementation, and maintenance/enhancements of systems within the corporate/public sector; 
Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects and developed efficient and effective IT solutions to diverse and complex business problems. 
 
Technical Competencies Description 
Knowledge of: ICT Governance and Compliance Governance e.g. COBIT and ITIL; Application Development, Integration and Implementation Methodologies Development methodologies (RUP, Open Up, Agile); SDLC (ISO9001, ISOIEC12207); IT Quality Management e.g. ISO9001 and CMMI IT Security and Standards; COTS (Commercial of the Shelf) Products; OSS (Open Source Software) Products; IT Strategies and Execution of Architecture methods and practices e.g. TOGAF and GWEA; Development Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS); Integrated Development Environment (.NET Framework, Java Framework, Other IDEs); Security (Software and Technologies); Portal (HTML, CSS, JAVA scripting, Portlets with various integrations); Interfacing and Integration (Middleware Technologies); Entity Relationship Diagrams; Governance Processes and Standards (COBIT, ITIL, UML); Spatial analytics OGC Standards GIS Web Services Map Intelligence. 
 
Technical Competencies: Solution Architecture, Business Analysis, Application Development, Infrastructure Management, Information Security, Business Process Management, Business Writing, Customer Relationship Management, Enterprise ICT Governance (Policies & Legislation), IT Project Management, IT Risk Management, Vendor/Supplier Management. 
 
Leadership Competencies: Customer Experience, Collaboration, Communicating and Influencing, Honesty, Integrity and Fairness, Outcomes driven, Innovation, Planning and Organising, Creative Problem Solving, Decision-making, Responding to Change and Pressure. 
 
Other Special Requirements: N/A.
 
 
How to apply 
1. To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
2. Register using your ID and personal information; 
3. Use received one-time pin to complete the registration; 
4. Log in using your username and password; 
5. Select Recruitment Jobs; 
6. Select Recruitment Citizen to browse and apply for jobs; 
7. Once logged in, click the Online Help tab for support if needed. 
 
For support contact the following people: Prudence.masola@sita.co.za,  Masoko.rallele@sita.co.za and Zanele.sompini@sita.co.za  
CV`s sent to the above email addresses will not be considered.
 
Closing Date: 08 March 2022 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
• CV’s sent to incorrect email address will not be considered.