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STATE INFORMATION TECHNOLOGY AGENCY (SITA)
 
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VACANCY - 1611 
REFERENCE NR : VAC00078/24 
JOB TITLE : Finance Officer: Provincial Finance 
JOB LEVEL : C4 
SALARY : R 390 414 – R 585 621 
REPORT TO : Financial Manager: Provinces 
DIVISION : National Consulting: Coastal region 
DEPT : National and Regional Consulting – RPL: CS Finance 
LOCATION : Cape Town / Western Cape 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To implement the timely and accurate monthly processing of all finance related transactions and reconciliations to ensure that transactions are recorded and processed accurately and timely. This includes the following functions (but not limited to) Accounts Payable, Accounts Receivable, Debt Management, Receiving (GRV) and Asset Management. 
 
Key Responsibility Areas 
• Timely and accurate processing of supplier invoices and completion of reconciliations to ensure that invoice payments are done within company target days. 
• Implement policies and procedures for the environment to ensure compliance with applicable and a clean audit report. 
• Compile finance related reports to stakeholders and for inclusion in financial reports. 
• Escalate incidents of non-compliance with finance process to facilitate resolution of problem areas. 
• General Finance administration and journal processing. Maintain the asset register. 
• To timeously and accurately process, print and distribute customer invoices to ensure the quality of billing. 
• To attend to and address customer requests, queries and disputes related to billing and accounts receivable and debt collection. 
• To prepare the relevant revenue accruals. 
• Monitoring of billing against SLA’s/project milestone and other related items. Debt management as per the company policies and procedures. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma or Bachelor’s Degree in Accounting / Finance. 
Experience: 2 - 3 years relevant experience in a financial environment with at least 1-year Oracle experience or other integrated system experience. 
 
Technical Competencies Description 
Good knowledge of Generally Recognised Accounting Practice (GRAP); Understanding of relevant legislation, including PFMA and Treasury regulations; Knowledge of Financial Reporting and Analysis, Risk Management and Control, & Tax Accounting; Identification of risk; Implementation of internal controls; Oracle experience and knowledge will be a strong advantage; System processes; Ability to analyse reporting information and recommend corrective action; Ability to make an informed decision; Basic understanding of accounting principles; Understanding of one’s role and influence in finance. 
Other Special Requirements N/A.
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 14 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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VACANCY
REFERENCE NR : VAC00653 (Re- -Advertisement) 
JOB TITLE : Specialist: Database Administrator (Oracle) 
JOB LEVEL : C5 
SALARY : R 455 638 – R 683 457 
REPORT TO : Technical Manager: ITI Hosting 
DIVISION : IT Infrastructure Services 
DEPARTMENT : ITI: Hosting Open Systems and HCI DOD 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
Provision Database services, design, support, install, maintain and administer database management system and related products. 
 
Key Responsibility Areas 
Infrastructure Preparation. Management and Administration. User Support. Reporting and Communication. 
 
Qualifications and Experience 
Minimum: 3-year National Higher Diploma / Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) 
Added Advantage: - Relevant Oracle Professional Certification (e.g. Oracle OCP, OCA, OCM). 
Experience: 3 - 5 years’ practical work experience of database administration on different platforms and Oracle Cluster, Performance Tuning, ASM and Replication experience. 
 
Technical Competencies Description 
Knowledge of: Oracle, SQL, Linux, Solaris server hardware, software setup and configuration. Oracle Clustering, Basic knowledge of application development Advanced Agile/Scrum knowledge Advanced knowledge of software development lifecycle and database change management & automation Capacity planning, Performance Tuning, Backup and Recovery, Project Management Business/Systems Liaison Customer Relationship Management Meta Data Management Information Architecture/Strategy Business Intelligence Architecture/Tools. 
Other Special Requirements N/A.
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 14 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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VACANCY
REFERENCE NR : VAC00352 & VAC07540 
JOB TITLE : Consultant: OD & Change Management X2 
JOB LEVEL : D2 
SALARY : R 620 597 - R 930 895 
REPORT TO : Senior Manager: OD & Change Management 
DIVISION : Human Capital Management 
DEPARTMENT : HCM: COE – OD & Change Management 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide organisational development solutions so that SITA has best fit, cost efficient, customer oriented and agile organisation architecture supported by the right competencies, improved leadership capability, employee satisfaction and productivity as well as to implement, manage and support organisational change programmes to achieve overall organisation health in the digital era. 
 
Key Responsibility Area 
• Implement, review and monitor the Organisational Development strategy and framework in order to ensure that SITA develop and implement suitable and good practice organisational development and change management interventions, programmes and processes. 
• Provide technical advice in the development and implementation of organisational design to ensure that the organisation has structured and functional environment. 
• Conduct work study techniques in the organisation in order to analyse the work methods and the equipment used in performing a job, the design of an optimum work method and the standardisation of proposed work methods hence aiming at increasing work efficiency. 
• Design, measure and monitor the implementation of job profiling and evaluation process in order to determine the appropriate job level of positions within the organisation. 
• Role Mapping Compilation and Technical Change Management. 
• Achieve results through people management. 
 
Qualifications and Experience 
Minimum: 3-years National Diploma / Degree in Human Resources/ Industrial Psychology with majors/ specialisation in Organisation Development and Change Management. 
Experience: 6 - 7 years working experience in Organization Development/ Human Resources Management in a Corporate/ Public Sector Organisation. Including, experience as a specialist/ practitioner in organization development and change management in an information technology related environment. 
 
Technical Competencies Description 
Organisational development and behaviour methodologies and tools. Business process re-engineering methodologies and tools. Organisation structure design and/or re-design using best practices. Job profiling methodologies and tools. Competence assessments tools and processes. OD diagnostics through behavioural science to enhance employee satisfaction and productivity. HR policies and procedures. Organisational transformation. Project management Understanding of Labour Legislation: Basic conditions of Employment Act, Labour Relations Act, Employment Equity Act, Occupational Health & Safety, Skills Development Act, Skills Development Act. National Skills Development Strategy. The incumbent is expected to implement Organisational Development policies, methodologies and tools. 
Other Special Requirements N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 14 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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VACANCY
RE- ADVERTISEMENT 
REFERENCE NR : VAC00716 (RE 07) 
JOB TITLE : Senior Server Engineer 
JOB LEVEL : D2 
SALARY : R 620 597 – R 930 895 
REPORT TO : Senior Manager Infrastructure Services DIVISION : Central Region: Mpumalanga Province DEPARTMENT : MP Prov Hosting 
LOCATION : SITA Mpumalanga Nelspruit 
POSITION STATUS : 36- Months - Fixed term contract (Internal & External) 
 
Purpose of the job 
To manage and maintain and provision the core server infrastructure, architecture, resources and associated services in the client enterprise environment. 
 
Key Responsibility Areas 
• Design and planning of all services and solutions relating to the Core server infrastructure and Directory services 
• To manage the formulation of procedures and standards for Directory integrated systems, Servers and related services 
• To manage and monitor infrastructure preparation 
• To Manage, maintain and monitor core IT infrastructure services 
• Reporting and Communication; and 
• Supervisory role. 
 
Qualifications and Experience 
Minimum: 3 Year National Diploma or Bachelor’s degree in Computer Science or Information Technology. 
Certification: CNE, MCSE, MCITP, MCSA 
Experience: 6 -7 years’ experience in the provision and support of core server infrastructure and associated services. 
 
Technical Competencies Description 
Knowledge of: Directory Services Architecture planning and design Networking concepts; DNS, DHCP, TCP/IP, Routing Messaging Infrastructure Desktop infrastructure management Enterprise Antivirus Enterprise Patch Management VPN Technologies and concepts Proxy Management Virtualisation Technologies Disaster Recovery Firewall technologies and principles Computer and network security principles Server Operating Systems Service Level Management • ITIL. 
Technical competencies: Network/Infrastructure Management. 
Interpersonal/behavioural competencies: Attention to Detail, Analytical thinking, Continuous Learning, Disciplined Resilience, and Stress Management. 
Other Special Requirements N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs For queries/support contact egovsupport@sita.co.za OR CALL 080 1414 882 • If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 14 May 2024 
 
Disclaimer 
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
 
 
 
 
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VACANCY
REFERENCE NR : VAC00042 
JOB TITLE : Admin: Functional Application Support 
JOB LEVEL : C2 
SALARY : R 286 639 – R 429 959 
REPORT TO : Senior Business Analyst 
DIVISION : Application Development & Maintenance 
DEPT : IFASS DOD 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision. 
 
Key Responsibility Areas 
• Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application. 
• Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application 
• Provide advice or training to users about the application systems functionality with support and supervision to ensure optimal functionality of applications. 
• Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user 
• Provide Information Support to clients and supervisors. 
 
Qualifications and Experience 
Required Qualification: 1 – 2 year National Certificate in an Information Technology / NQF level 5 or accredited specialised courses. Candidates with Grade 12 that have 3 - 4 years Functional Application Support experience on the specific DOD Order Administration System (OAS) may apply. 
Experience: 3 - 4 years Functional Application Support experience on the specific DOD Order Administration System (OAS).
 
Technical Competencies Description 
Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure DOD OAS experience will be an advantage. The successful candidate should also possess the following behavioural competencies: customer service orientated, innovative, team player, pro-active, diligent worker, process orientated and punctual. 
Technical Competencies: Application Maintenance and Support. Interpersonal/behavioural competencies: Active listening, Attention to Detail, and Analytical thinking. 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 13 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 
Top 100 Vacancy 
RE ADVERTISEMENT 
REFERENCE NR : VAC00929/23 
JOB TITLE : Specialist: System Programmer (HCI) JOB LEVEL : C5 
SALARY : R 455 638 – R 683 457 
REPORT TO : Senior: System Programmer DIVISION : ITI: Infrastructure Services 
DEPT : ITI: Hosting DOD 
LOCATION : Pretoria (Erasmuskloof) POSITION STATUS : Permanent (Internal & External)
 
Purpose of the job 
To support, install, maintain, software products on various environments to ensure continuous service to clients. 
 
Key Responsibility Areas 
• To plan and implement for infrastructure preparation to ensure functional HCI. 
• To manage and administer operating systems, software and 3rd party software to ensure functional operating system. 
• To provide user support to clients to ensure customer satisfaction. 
• To provide input into the units monthly and quarterly reports regarding HCI usage. 
 
Qualifications and Experience 
Minimum: Matric or 3 years National Higher Diploma/ Degree in Computer Science / Information Technology / NQF Level 6. 
Experience: 3 – 5 years working experience in System Programming in the HCI environment. 
 
Technical Competencies Description 
Extensive knowledge of operating system and related system software, tools and utilities. Large Enterprise class server hardware and software system programming in the HCI and VMware. 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 13 May 2024 
 
Disclaimer
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
 
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
 
 
 
 
 
​ 
 
 
 
 
 
VACANCY
REFERENCE NR : VAC00044 
JOB TITLE : Admin: Functional Application Support 
JOB LEVEL : C2 
SALARY : R 286 639 – R 429 959 
REPORT TO : Senior Business Analyst 
DIVISION : Application Development & Maintenance 
DEPT : IFASS DOD 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : 36 - Months - Fixed Term Contract (Internal & External) 
 
Purpose of the job 
The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements under supervision. 
 
Key Responsibility Areas 
• Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application to ensure the availability of the application. 
• Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of the application 
• Provide advice or training to users about the application systems functionality with support and supervision to ensure optimal functionality of applications. 
• Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to ensure accurate information on the application is available to the user 
• Provide Information Support to clients and supervisors. 
 
Qualifications and Experience 
Required Qualification: 1 – 2 year National Certificate in an Information Technology / NQF level 5 or accredited specialised courses. Candidates with Grade 12 that have 3 - 4 years Functional Application Support experience on the specific DOD e-Procure application may apply. 
Experience: 3 - 4 years Functional Application Support experience on the specific DOD e-Procure application. 
 
Technical Competencies Description 
Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure DOD e-Procure experience will be an advantage. The successful candidate should also possess the following behavioural competencies: customer service orientated, innovative, team player, pro-active, diligent worker, process orientated and punctual. 
Technical Competencies: Application Maintenance and Support. Interpersonal/behavioural competencies: Active listening, Attention to Detail, and Analytical thinking. 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 13 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 




VACANCY 
REFERENCE NO : VAC00960/24 
JOB TITLE : Head of Department: Service Delivery Management 
JOB LEVEL : E2 
SALARY : R 1 339 003 - R 2 008 505 
REPORTS TO : Exec: IT Service Management 
DIVISION : IT Service Management 
DEPT Service Delivery Management 
LOCATION : SITA Centurion, Pretoria 
POSITION STATUS : 5 years Fixed term contract (Internal/External) 
 
Purpose of the job 
The role will be responsible to manage information technology (IT) service offerings to SITA clients, establishes relationships with clients. Manage IT service level management, service continuity, and service operation, ensure availability and stability of business critical applications through leading and facilitating cross functional IT development, operational and support teams. 
 
Key Responsibility Areas 
• Define IT Service Management (ITSM) strategy and roadmap; 
• Ensure service capability delivery; 
• Drives continuous improvement of service delivery to customers; 
• Provide direction and leadership in the general Management and Operations of the Department 
• Customer service: Manage organisational resources to resolve customer issues and to identify root causes while balancing the financial realities and strategic goals of the company; 
• Financial and business management; and 
• Human Capital Management. 
 
Qualifications and Experience 
Minimum Qualifications: 
A Bachelor’s Degree in Computer Science /Information Technology or relevant equivalent to NQF Level 7. 
✓ ICT Service Delivery Management experience; 
✓ IT/Service Delivery exposure on ITSM (Service Management) practices and principles; 
✓ Cobit foundations, formal project management and experience in the infrastructure using ITIL framework; and 
✓ IT contracts and vendor management experience. 
 
Experience:
10 years in the provision of ICT services / solutions, with 5 years as a Senior Manager with strategic leadership, general management, business support/operations within the corporate, which should include the following: 
 
Technical Competencies Description 
Knowledge of: In depth understanding of IT Service Management Technology solutions and related security requirements, understanding of messaging services, understanding of data management backup principles, in depth knowledge of IT Models and Frameworks, excellent Vendor Management, excellent stakeholder management, Extensive knowledge of IT Service Management Technology solutions and related security, including design, implementation, management, troubleshooting, and documentation, extensive knowledge of aspects of internet connectivity, network switching and routing and wireless infrastructure, knowledge and understanding of ICT technologies, legislation, policies and procedures, knowledge of PFMA and procurement procedures in Government, understanding continual improvement through service/process monitoring and evaluation, expertise in contract negotiation procedures, business risk and issue identification, knowledge of ICT Governance strategy, policies and procedures. 
Skills: Excellent project management skills. ICT security management, financial management, exceptional communication skills; excellent managerial and administrative skills; people management, interpersonal skills and teamwork. 
 
Other Special Requirements 
• Ability to formulate strategies and conceptualising; 
• Ability to develop strategic relationships; 
• Transformational leadership; 
• Ability to partner across business units and product teams to gather requirements, design and implement solutions accordingly; 
• Ability to interface with senior executives, partners, vendors and deliver technical solutions for their needs; 
• Ability to work with key vendor partners on shaping the product direction in support of both business and technology needs while ensuring a robust and cost-effective computing environment; and 
• Ability to lead concurrent projects. 
 
 
How to apply 
Kindly forward your CV to: Zandile.recruitment@sita.co.za stating the position applying for and the relevant reference number 
 
Closing Date: 13 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and these positions will be filled based on Employment Equity Plan. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful; 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for; 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA); 
• Only candidates who meet the requirements should apply; 
• SITA reserves the right not to make an appointment; 
• Appointment is subject to getting a positive security clearance, the signing of a contract of employment verification of the applicant’s documents (Qualifications) and reference checking; 
• Correspondence will be entered into with shortlisted candidates only; and 
• CV`s from Recruitment Agencies will not be accepted.









VACANCY
REFERENCE NR : VAC00517/25 
JOB TITLE : Senior Specialist: Backup Administrator 
JOB LEVEL : D1 
SALARY : R 531 759 – R 797 639 
REPORT TO : Consultant: EUC Information System Security Operations 
DIVISION : Service Management 
DEPT : SM: End User Computing - DOD 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To maintain and lead the core Backup infrastructure, rectify faults affecting Backup Infrastructure availability and capacity, install Backup servers, and ensure that contracted data is backed up and restores are functional. Provide 2nd,3rd line, and supervisor support to EUC resources. Resolve medium to high operational incidents and provide support and associated services in the client’s enterprise LAN /End-user environment to ensure good service delivery. 
 
Key Responsibility Areas 
• Implementation of all backup services and solutions relating to the Backup infrastructure and Directory services. 
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor implementation thereof 
• Management/ ownership/ resolution of high medium operational incidents. 
• Implementation of Server and Services Toolsets & Dashboards. 
• Monitor availability of the backup infrastructure. 
• Publish/ distribute server software/ hardware upgrade. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma / Degree in IT - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. Industry Backup product and Security Certificate will be an added advantage. 
Experience: 5 – 6 years of practical experience in the provision and support of Backup, Security & core server infrastructure, and associated services. Which should include: Installation, configuration, and support of backup 
server and client software. Knowledge of Architecture and design of Backup Infrastructure. Monitoring of backup jobs. Troubleshooting and rectifying failed backups. Provide support for restore requests. Maintenance of the core server infrastructure. Resolution of incidents logged. 
 
Technical Competencies Description 
Knowledge of: Organizational Awareness: IT and Government Industry IT Products and Services An in-depth knowledge of: Server Operational Management System performance Server Performance Drafting backup infrastructure policies and guidelines Management/Support service offerings Stakeholder management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Backup applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V; VMware A solid understanding of: Hardware and software support for client systems/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends…. Network Operating Systems Project Management NOS/Active Directory/Virtualisation Quality assurance standards DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts Disaster Recovery Virtualization technologies and concepts Computer and network security principles Operating System Stack builds (OS Imaging). Service Level Management Backup infrastructure policies Data backup and restores. Physical and virtual tape libraries. Documentation (Visio etc.) ITIL Plan, design and build Directory integrated systems. Proficiency in managing, commissioning and maintenance of backup server, security infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Backup Agents etc) 
Microsoft administration and related services Virtualized server architecture, designs and support. Server monitoring The server operating system rebuilds and restores. Backup servers rebuild and restore. Data backup and restores. Backup tape library infrastructure Communication skills Verbal Communication Writing skills Reading skills Reporting Interpersonal Skills Enabling self and others Questioning Mentorship Self-Management Skills Initiative Integrity Self-Actualization Intellectual Skills Responsible Hard-working Honest Team player Solution-oriented Diligent Act with Integrity Proactive & Decisive Innovative and Assertive Information Scanning Lateral Thinking Negotiation Stakeholder management Attention to details. Understanding of the government regulations Strong problem-solving, Decision making, and analytical skills. 
Personal Attributes / Behaviours: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy. 
Other Special Requirements  N/A. 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 13 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.








VACANCY
REFERENCE NR : VAC00030/25 
JOB TITLE : Advanced Operational: Services Billing Support 
JOB LEVEL : C1 
SALARY : R 245 607 – R 368 411 
REPORT TO : Senior Project Manager 
DIVISION : National and Regional Consulting 
DEPT : KZN: Business Support Office 
LOCATION : SITA Pietermaritzburg 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
The role will be responsible to process customer infrastructure and billing, as well as efficiently manage individual customer accounts, verify and execute the processing and delivery of customer invoices, and effectively track timely and accurate billing of all services provided. 
 
Key Responsibility Areas 
• Administer customer records and work authorisations. 
• Accurately and Timeously capture and update projects. 
• Attend to and address customer requests, queries and disputes 
• Timeously and accurately process customer invoices to ensure the quality of billing. 
• Prepare the relevant revenue accruals, implement policies and procedures for the environment and monitor compliance thereof. 
 
Qualifications and Experience 
Minimum: 1 – 2 year National Certificate in a relevant discipline / NQF level 5 or accredited specialised courses 
Experience:1 – 2 years’ experience applicable to the specified discipline. Understand the basic theoretical reasoning and detailed practical applications behind the process or system. 
 
Technical Competencies Description 
Knowledge of: Good knowledge of Generally Recognised Accounting Practice (GRAP) Understanding of relevant legislation, including PFMA and Treasury regulations Implementation of internal controls Business & System processes Ability to make an informed decision Knowledge of Customer Services. 
Other Special Requirements  N/A 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact eRecruitmentSupport@sita.co.za
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 10 May 2024 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered.